My day started out getting an oil change with Valvoline for the first time. I was so surprised that…read moreit is not like the other places I go to get oil changes at. These men were so kind. One of them reminds me of my grandson. His name is Josh and the other I believe is Dwite. I got my oil change and new filters. They were so understanding because I had so many questions, they answered them with no hesitation. The price was not expensive at all. It was reasonable. Definitely will be back next time. This is my new place to go for oil changes.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Grovetown.

The front brake pad and rotor quote for my 2013 Subaru Outback was $504.66. I took the estimate…read morehome and contacted a friend who is a mechanic to give me a second opinion as to whether replacements were necessary. He removed the front tires to show that the pads were not at the 3mm mark, as was indicated by the Jiffy Lube personnel. The amount of brake pads left on my car was indistinguishable from the new brake pads I bought. My rotors were also not in need of replacement. I phoned the store manager and shared my findings with him. He asked if I could wait while he talked to the person who originally inspected my brakes. He apologized and said that it was "an honest mistake". I suggested that maybe they put someone else's information into my file, but he did not think that was the case. I don't see how this is an "honest mistake". Until this incident, I was a contented Jiffy Lube customer. Now, I will have to find yet another service center for the recommended maintenance for my car. I do have a comparison photo of the old/new brake pads. See saved photos.

Ok place. Worked for 4 months. Also got my own vehicle started at this location. Any bad reviews…read moreare short sighted. Long as you come with a good attitude and be knowledgeable and well spoken everything shouldd be ok.

This place is terrible. Requested money back the first time, they refused and offered a different…read moreservice to "fix the problem." It didn't. Got in a heated argument with manager and was told to take them to small claims court. Out of $2400 with a truck still messed up. They claimed wrong spark plugs were installed (they weren't) and changed them anyway and it's still messed up sooo doesn't make any sense. Then claimed it was transmission. The vehicle has a new transmission and took it back to where it was put in. They verified it was in fact not a transmission issue. They are incompetent. Couldn't even tighten clamps

A $50000 oil change. Avoid this business. Here's why.. Lie 1:We ask, do you do oil changes on…read moreBMWs? Their answer was "Yes. We have a guy that works on BMWs." with more reassurance we bring them my X5 that we had just driven on a 1500 mile trip. Lie 2: "Your previous service tech stripped your oil pan plug" ( not possible since we had no issues driving it across country.) HUGE oil leak following the service. We call, their "Solution"? New oil pan needed. What? There was no oil in the vehicle a few days after they service it, so we had it TOWED to a certified BMW service dept ( the only places it has ever been before) and the damage done by Express Oil Change was so extensive ( they do not have the tools to work on BMW or the knowledge, so cracked oil pan and more..yes we saw this firsthand). Our bill was close to 5,000. and of course we are out the money charged by Express as well. Had we not seen the leak, the engine would have been done for! Bottom line.. How you do anything is how you do everything... Lies to get a customer in, only built on more lies. No integrity. I would not take any make of car to these people.

Good, good people working there. Supervisor is very attentive and caring. My car was tended to…read moreright away and I received outstanding service. Definitely recommend & will return.

When settling my payment the customer service representative listed everything as complete. When I…read moregot in my car the floor wasn't vacuumed. When asked the employee indicated the vacuum was broken. I'm just wondering what else didn't get done that's been checked as yes on my invoice I paid $73.29 for. I plan on taking my business elsewhere. Be honest. I understand if you have a problem but don't tell me work has been done when it clearly hasn't. Update: this morning my windshield wiper fluid reservoir :empty. There are two reservoirs on my car. They checked the one for the rear window apparently. So here I am back at Jiffy Lube. Convenient. I guess the vacuum is working today and when you ask for the manager things get done. Shouldn't have to be this way.

Always the very best. My truck was ready as promised and two months after picking it up, it's…read moreperfect. If you have a classic or a brand new vehicle, you can trust Mike to do it right.

Very friendly and engaging interaction. To me, this is how business should be conducted, honest…read moreopen communication. They know what they are doing, and charge fair prices for quality service.

Gave me my car back supposedly repaired- told him I smelt gas it caught fire under the hood and I…read moreput it out- called him and told him and he said to me he didn't want to deal with my piece of shit car anymore- so it could have blown up and he obviously didn't care

My daughter and I were trying to get back home to Atlanta when multiple engine lights came on while…read moredriving. They moved our vehicle first in line to get us home. I asked the girl behind the desk twice to make sure the invoice was correct and she insured me it was. I would've paid 3 times that amount in Atlanta.

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

I was quoted $200.00 for 4 tires to be installed, yes that's $50 per tire. These people need to go…read moreto rehab. Just put down the blunt or pipe or whatever you are smoking. Jeezzz