Horrible service and they dont even know what theyre doing came lastnight to get my tire changed I…read morehave a bmw my rims have locks so i tried giving them the lock and one of the guys just puts it in his pocket when they we're trying to get the tire off one of the guys was going back and forth in the shop getting mallets and hammers thats when I knew they didnt know what they were doing after giving up the lock on my tire was entirely stripped my key doesnt even fit anymore this morning we went to FOUR DIFFERENT PLACES and nobody could get it off due to then stripping the shape I called and they deny any wrong doing now I cant get my tire off anywhere and cant get to work dont come to this place because theyre cheep quality over quanlearned my lesson

Excellent work. Everything was quick, easy, and affordable, and the staff made the whole process…read moresmooth from start to finish. They were friendly, professional, and clearly knew what they were doing, which made me feel confident leaving my car in their hands. I didn't have to wait long at all, and the pricing was very reasonable compared to other places I've been. I'll definitely be coming back here again in the future and would recommend this shop to anyone needing reliable tire service as well.

Needed a tire plugged and apparently this is the only place in Augusta that'll do it. Everyone…read moretrying to patch tires now supposedly. Quality and fast service. Good value since it was the only place that still does this. Thanks!

Got me right in for a professional tire plug and patch. Price was extremely reasonable, and service…read moreand quality of repair was excellent, can't recommend them enough, thank you

called this place on Tuesday, March 10th and they said they'd scheduled an appointment for Thursday…read morethe 12th at 1pm. I get there and they say they never scheduled it, even though I literally called back the number I scheduled it from and said it never happened. Absolute horse shit. I had to take time off, which I don't get a lot of, to get this done and now I'm still without working AC and who fucking knows when I'll be able to get it fixed now. Thanks for nothing.

I went here because I've had a low pressure light on in my car and suspected a nail in the tire…read more They were close by and could get me in before a road trip so I first tried to go without an appointment but since I had my toddler with me and there was going to be a wait, the guy heading things up scheduled me for a spot later in the day when I wouldn't have to wait as long. I appreciated that a lot and came back, but they realized the nail in the tire is in a place they can't patch, and he said they don't do plugs at their shop. He didn't charge me for any of this and actually told me of a couple other places I could try IF I wanted to try a plug versus just getting a new tire right away (the tire still had lots of life left on it). I ended up trying the plug and so far so good, but I likely will go back to Mavis when it's time to get a new tire altogether. One star off because their waiting area isn't great and when you offer services that require more of a wait like they do, they really need a better waiting area. With a toddler it's hard to keep them from touching outlets or gross surfaces. Otherwise a fine experience.

We chose this location based off a recommendation from a friend. First, we have no complaints with…read morethe finished work. We initially were quoted a price based on the work discussed earlier. However, when arriving to pay and pick up the car, $200 more was added to the bill for the service that was initially part of the original quote price. Needless to say, we voiced our disapproval and left. Upon arriving home, we received a call in which they apologized for not communicating the changes with us in line with their standard business practices. They explained this is not how they built their reputation and promptly refunded our credit card. Kudos for putting the customer first, it's that kind of excellent customer services in the face of a trying situation that will keep us coming back.

Tyler's on Richland has worked on our vehicle in the past and recently helped direct us to where we…read moreneeded to go to get our truck fixed when it was something they weren't able to address. They are very honest and their prices are always reasonable. They never try to upsell which is honestly (for me), THE thing most people get so stressed about when visiting a repair/service center. The service team leaves our vehicle exactly as they found it with no worries about grease or dirt (other than ours, haha). We truly appreciate them and any time someone says they need tires or work done, we tell them to try this Tyler's location. Word of mouth recommendations beats out paid for advertising every time! Anyone who complains about them having the vehicle for more than a day, sometimes 2 - apparently watches too much Harry Potter! These guys are truly awesome, but they're not magicians. I would much rather someone take their time with my repair/install than to rush it because someone in the lobby is raging about them having their car for 3 hours and it not being done yet... just saying. Be reasonable - Tyler's sure is. :) We've also been to the one on Whiskey Road, but prefer the Richland Ave. location. The Dowda Family

Great place. Relatively quick (I just waited in the lobby for about 30 minutes and played my daily…read moreSudoku feed). they were very professional, friendly, intelligent and clean. Only complaint was that I specifically asked that they mount the new tires in front (front tires always wear faster because they are cambered inward to improve turning... check your front tires and you'll likely see the inner tread lower than the outer). Might also note that they installed a "Rocky Mountain" brand, which is of course an off-brand, but they seem very quiet, despite a somewhat aggressive tread. I think they're all made in Mexico these days unless they're Michelins (and who really know where those are truly made) so it's a non-issue. One more story... I went to another local tire shop in Augusta, GA (Marc Yount), and when I went to pay the bill the long-haired, rather large and fat blond-haired jet-ski hippie that owns the place told me "I'm not a fan of the tires you chose." And "you have an axle bearing leak, and I'm not sure what I'll find when we open your pumpkin" (the rear differential). The proposed charge was $2250 to fix these things. I do my own maintenance, so I checked the differential fluid and it was fine. They saw leakage of brake fluid, not differential fluid, which meant I needed to replace the brake server on one side, which I did on both sides. Total cost about $150. No axle seals needed (a major operation), and I'm writing this with over 100k more miles on the car. 4Runners are known for axle seal leaks, so they saw the brake fluid on the inside of the tires and assumed it was the axle seals without actually checking anything else. Beware of this kind of crap, and beware of Marc Yount if you're near Augusta (they're 'uber expensive) - they took me for an idiot, which I am not, but if I was an average guy or gal I'd sigh and pay that price - just to get some new tires mounted. Going back Monday morning to this Discount Tire location for the front tires. Highly recommend this place. They are quick, clean, efficient, HONEST, and won't try to snow you with BS (snow you is a Northern term). They are trustworthy. All the best to you, and thanks for reading this ridiculously long review.

I made an appointment for a tire rotation. I arrived about 5 minutes early. I waited for more than…read more10 minutes before anyone looked at me to assist me. A customer came in after me and was waited on in less than 2 minutes and they took his vehicle in within 5 minutes of his arrival. It's been 35 minutes since i got signed in and my car is still sitting outside. They close in 20 minutes, yet they tell me it's going to take an hour to rotate the tires. Hope they torque the lug nuts.

Super fast and convenient not having to leave car. Employees are friendly and professional. The…read moreprices are very reasonable. I'll be back again.

I went out of my way to go to a vavoline oil change because I have had such great expreinces with…read morethem in the past. Not this one. I asked for a full service oil change and they acted like they never heard of such a thing. I think they did change my oil, although I can't be sure. The attendant mumbled and I had to ask him to repeat things to me several times. One would think that if a person is told the customer cannot hear them they would turn toward the customer and speak clearily. The worst thing was I asked them specifically to check my tires. They didn't do it. I looked and the tire I thought was low was still low, when I checked it it was around 15 PSI. Awful. I dont feel like there are any good places anymore. $75 and now I have to go check everything myself after all. Service sucks.

Went in for a routine oil change, dropped my truck off in the morning, and picked it up after work…read more Not only was the service done right, but the price was excellent. They also provided a printed report and a text summary outlining what my vehicle needs to stay reliable long‑term. A lot of shops throw out recommendations just to upsell, but I have mechanical knowledge and did my research -- their suggestions were spot‑on. No games, no pressure, just honest work from people who know what they're doing. Top‑notch establishment. Highly recommend.

I trust C&C with my cars because they have shown me over the years to be honest and the mechanics…read moreare good at what they do. I went in telling them what I believe to be a clutch master cylinder going bad and they flushed out the old fluid and they said it felt better so try this before I replace the clutch master cylinder, and drive it a few days and we'll go from there. It did feel better but time will tell if I need to go back. At least they tried to save me some money first.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.