I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

I was quoted $200.00 for 4 tires to be installed, yes that's $50 per tire. These people need to go…read moreto rehab. Just put down the blunt or pipe or whatever you are smoking. Jeezzz

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

Customer service is amazing so far at this location and all discount tires within the area. I've…read morebeen to them all for tire purchases and rotations and I've always been helped by knowledgeable staff who were efficient at their craft. The wait times for walk ins can be a while, so I highly recommend putting in an appointment. The staff are pretty good at rotating customers through, but you can still wait few hours pending time of the day. I've always purchased Tesla tires here. The gentleman who helped me looked out for my best interest in sourcing the best, yet most cost effective tires. We were able to put in an appointment and come get my tires swapped out seamlessly. Highly recommend this location and honestly any other discount tire establishment within the area. All ran by staff who care and efficient in what they do.

Great place with great service and prices! They get you out fast and pain free. I have purchased 2…read moresets of tires so far, a set of rims and many alignments. They have always been great!

Needed a tire plugged and apparently this is the only place in Augusta that'll do it. Everyone…read moretrying to patch tires now supposedly. Quality and fast service. Good value since it was the only place that still does this. Thanks!

I called for road service for 2 flat tires on my car. They came quickly and treated me so well…read more Highly recommend this company for your tire needs ! Such professionals! Thanks again!

Trustworthy people who are very kind. Highly recommend them for all your car needs. Appreciated…read morethe fast service!

These guys are amazing! I was passing through Augusta on…read moreI-20and my tire pressure gauge was dropping for no apparent reason. Stopped for what i thought was a nail in my Pirelli run flat Mercedes dealership and another corporate tire place would not patch a run flat. Couldnt even take me in to check it for at least 4 hours. But someone told me to try Whitehead. These guys took me right in, diagnosed it and brought me back to shop to see there was some asphalt caught inside the rim and tire bead causing the leak. Not a nail. . Once that was scraped off the tire sealed well. Crisis averted and i was back on the road. And they charged a very fair price for what they did and the attention to detail. If i lived in the SRVA i would give them all my tire business.

I took my Audi here for a tire patch, just a simple 20 dollar plug for my tire, because Audi told…read moreme I had a nail in the tire and a slow leak. They took the tire off and told me I didn't have a puncture and the screw didn't go through the tire (which is probably why I didn't notice any issues). After discussion they told me I didn't the patch and there was NO DAMAGE to my tire! They put it back on and I drove away. Within 5 mins of being on the interstate the tire sensor warning came on, and my car started to pull to the right. When I was able to safely pull over, my tire was FLAT and I could hear the air shooting out. I had to put a spare on on the side of the road (I am a 5'2" 140 lb woman). When I contacted Mavis and brought it into another Mavis (same day) I was informed that not only was there a puncture IN THE EXACT SAME PLACE so it wasn't a new puncture, but the inside wall was also damaged and I need a new tire. This went from a 22 dollar issue to a 200 dollar issue. Not to mention, the tire that was damaged also came from Mavis not even a year prior. I AM LIVID, literally in tears and was left stranded unless I bought a new tire. They refused to comp the tire, I had to purchase a new tire. I loathe these people! I will NEVER go back to another Mavis, EVER!!!!!! I WILL be filing a small claims case for the cost of the tire, it's not about the money, it's the audacity! Lesson learned, beware!

The shop manager here is terrible! DON'T waste your time here AT ALL…read more The shop manager, Terry Sharp, has terrible customer service skills and is very rude to customers. He responded very rudely to me when I asked about my oil change. I'm shocked that he still has a position at this company. If this company wants to ensure that this location is successful, they should FIRE Terry Sharp immediately. If I could give this place 0 stars I would. Do not waste a single penny on this garbage dump.

The two female employees were extremely rude not helpful at all. I had to ask several questions…read morecall on the telephone inquiry about my tires. I spent over $1200. I was very dissatisfied with their service. They acted bothered if you dare ask any questions...

I took my car there for 1 new wheel stud. They ended up looking at all the studs which they found…read moreother ones but by doing so they made my car undrivable because they couldnt put new lugs on there. They gave me an outrageous price for that minor of a job and I said no screw it ill fix it myself. They then said that it is not safe at all to drive it home and said I would need to get it towed if I didnt want the job to get done. Mind you I was able to drive it perfectly fine to the place and after there inspection it was no longer safe to drive-according to them- So I said fine ill pay your terrible price after they made it so it wasnt drivable. I thought it wasnt drivable because the lady at the desk had told me that 3/5 of my lugs on one tire couldnt be tightened enough and then one was bad on another tire. I waited almost all day for this inspection and repair, just to find out its 2/6 bad studs for two tires which would have been okay for the didtance and speed I needed to go. And they charged me 360 dollars when I could get a 5 pack on amazon for 15 dollars and it would probably take me a hour or two at most. Instead they way over charged and told me false information about the repair which is what made me have them fix it. So if you ask me i was essentially scammed. Would give them 0 stars if I could

Service was excellent, needed AC fixed, scheduled it within a week, took it in in the morning, was…read moreable to pick up after work. Amazing service, honest, and kind. Other shops were charging 1.5x the amount, which was ridiculous to me. Beacon was upfront, honest, and quick getting back to my inquiry, even though they were busy. Highly recommend.

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on