I pulled in to have my tire air checked. It was pouring rain and there was a semi blocking the…read morelane for tire checks. A really nice employee, Jerry, told me to pull up at an angle and he'd check them. As I pulled away, something was making a horrible noise under the car. A cone had beenin the way and was under my car. Jerry and another employees jacked up my car and removed it. This may sound like a simple review but I'm older and the respectful, accommodating employees are hands down the best. It's a corporate culture that I also experienced for many years in Phoenix. Kudos to these fine employees. Thank you, Jerry.

My tire shredded on the way to do errands on a rainy Saturday morning on a holiday weekend. Thanks…read moreto running flats I was able to pull into discount tire and pay just 10 dollars to have the spare tire put on. Be aware due to appointments, I did have to wait about 70 minutes but they did a great job. My only complaint is that the earliest they could have gotten a replacement tire in is Wednesday and that was a big MAYBE. The service attendant was great. Once they got to my tire they were quick and efficient! If the TAT on the tire supply chain was a bit quicker, it would have been an excellent visit.

Marc Yount's was strongly recommended to me by a co-worker as "the only place he would EVER go for…read moretires" in the greater CSRA. The front desk was friendly (ask for Randall or Jeff), the mechanics do good work. My four new tires were replaced and balanced in one hour and fifteen minutes on a Saturday (as a counter example Sam's and Goodyear have taken around 3 hours to do the same work). I called around to compare prices and Marc Yount's was cheaper than every tire place within 15 minutes of my apartment including Jim Whitehead and Tires Plus. Four Michelin Defender's for my 2011 Focus were 599$ (total walk out price after taxes). When comparing tire prices be SURE to ask for the walk-out price, balances and new valves can vary, as can service fees and other bull. You get FREE TIRE ROTATION, you read that right. They fix flats and patch tires that you bought from them for free... This place is top notch I can recommend you ONLY get tires from Marc Yount's. *Be sure to get an appointment*

I've done all the work on all my cars for all my life starting at 13 (yeah, I drove at 13, and…read moremaintained my mom's cars). I took my 4Runner (275k miles) to them for new back tires. I came back to pick it up, and old Marc with his hippy powerboat days well behind him, leaned forward and said "you and I have to have a talk..." "Your rear axle seals are shot, and I don't eve know what I'm going to find when I open that pumpkin (meaning differential)." An off-the-cuff estimate was $2500+ It was a condition I was aware of... just brake seals, not axle seals. They were leaking on the inside of the RR back tire, and rather than be honest or investigate further, they took me for a fool and threw rear axle seals in the mix, a $2500 repair that wasn't needed. I'm 100k further down the road and my axle seals are still fine. The blonde old hippie is a shyster, and his squeaky mouthpiece at the desk is just a minion. I went there because I thought they did good, honest work. But this was my last day ever since... can't re-build that kind of trust.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

Had a leaky tire due to a nail and they patched it for free!! Everyone there was super nice and the…read morecustomer service was too notch. So nice in fact, even if it wasn't free, I would go here just because it was the least intimidating auto shop I've ever been to. Everyone go here!!!

Had an appointment at three for tire rotation and balance, was out by 3:30, but I watched the…read moreentire operation, first, saw the kid putting the lug nuts on, and the wrench slipped and damaged two places on the wheel, second a kid got into back the truck out of the bay and two jacks were still under the rear, had to yell at him to stop.

I called for road service for 2 flat tires on my car. They came quickly and treated me so well…read more Highly recommend this company for your tire needs ! Such professionals! Thanks again!

Blounts was awesome to work with...timely and did great work! I would highly recommend them to you!read more

These guys are amazing! I was passing through Augusta on…read moreI-20and my tire pressure gauge was dropping for no apparent reason. Stopped for what i thought was a nail in my Pirelli run flat Mercedes dealership and another corporate tire place would not patch a run flat. Couldnt even take me in to check it for at least 4 hours. But someone told me to try Whitehead. These guys took me right in, diagnosed it and brought me back to shop to see there was some asphalt caught inside the rim and tire bead causing the leak. Not a nail. . Once that was scraped off the tire sealed well. Crisis averted and i was back on the road. And they charged a very fair price for what they did and the attention to detail. If i lived in the SRVA i would give them all my tire business.

The only place the vehicles in my family come. All mechanics are certified and top of their class…read more I now go here with out a doubt about anything. The front counter guys are very curtious and kind. One of the Managers Danny is great to get info concerning your vehicle.

I took my Audi here for a tire patch, just a simple 20 dollar plug for my tire, because Audi told…read moreme I had a nail in the tire and a slow leak. They took the tire off and told me I didn't have a puncture and the screw didn't go through the tire (which is probably why I didn't notice any issues). After discussion they told me I didn't the patch and there was NO DAMAGE to my tire! They put it back on and I drove away. Within 5 mins of being on the interstate the tire sensor warning came on, and my car started to pull to the right. When I was able to safely pull over, my tire was FLAT and I could hear the air shooting out. I had to put a spare on on the side of the road (I am a 5'2" 140 lb woman). When I contacted Mavis and brought it into another Mavis (same day) I was informed that not only was there a puncture IN THE EXACT SAME PLACE so it wasn't a new puncture, but the inside wall was also damaged and I need a new tire. This went from a 22 dollar issue to a 200 dollar issue. Not to mention, the tire that was damaged also came from Mavis not even a year prior. I AM LIVID, literally in tears and was left stranded unless I bought a new tire. They refused to comp the tire, I had to purchase a new tire. I loathe these people! I will NEVER go back to another Mavis, EVER!!!!!! I WILL be filing a small claims case for the cost of the tire, it's not about the money, it's the audacity! Lesson learned, beware!

The shop manager here is terrible! DON'T waste your time here AT ALL…read more The shop manager, Terry Sharp, has terrible customer service skills and is very rude to customers. He responded very rudely to me when I asked about my oil change. I'm shocked that he still has a position at this company. If this company wants to ensure that this location is successful, they should FIRE Terry Sharp immediately. If I could give this place 0 stars I would. Do not waste a single penny on this garbage dump.

The two female employees were extremely rude not helpful at all. I had to ask several questions…read morecall on the telephone inquiry about my tires. I spent over $1200. I was very dissatisfied with their service. They acted bothered if you dare ask any questions...

I took my car there for 1 new wheel stud. They ended up looking at all the studs which they found…read moreother ones but by doing so they made my car undrivable because they couldnt put new lugs on there. They gave me an outrageous price for that minor of a job and I said no screw it ill fix it myself. They then said that it is not safe at all to drive it home and said I would need to get it towed if I didnt want the job to get done. Mind you I was able to drive it perfectly fine to the place and after there inspection it was no longer safe to drive-according to them- So I said fine ill pay your terrible price after they made it so it wasnt drivable. I thought it wasnt drivable because the lady at the desk had told me that 3/5 of my lugs on one tire couldnt be tightened enough and then one was bad on another tire. I waited almost all day for this inspection and repair, just to find out its 2/6 bad studs for two tires which would have been okay for the didtance and speed I needed to go. And they charged me 360 dollars when I could get a 5 pack on amazon for 15 dollars and it would probably take me a hour or two at most. Instead they way over charged and told me false information about the repair which is what made me have them fix it. So if you ask me i was essentially scammed. Would give them 0 stars if I could

They explained up front what was needed, how long it would take and how much it would cost. My…read morequestions were answered and there were no surprises. There is a comfortable waiting area and the staff is great. This was my first visit, but I will be taking my cars here from now on

For the last five-plus years, Beacon has taken care of our cars, including oil changes, tires, a…read morelovely check engine here and there, and more. It's always been prompt. We often drop our cars off and pick them up the next day using the critical drop-off. It makes life a little easier. From day one, the savings in money and time have been great. I trust the team at Beacon, and so should you. My time is precious, and this is the best value you will find.

Took my Volvo in where I met Matt who owns and runs the repair shop. He was very honest and…read morethorough with what I needed. The price came in at lower than the original quote. He did everything he could to do the job right at the best price. I saved quite a bit below what the dealer would have charged. I recommend him highly.

This place has unbelievable service and trustworthiness. I brought my Volvo S60 in for what I…read morethought were A/C problems. There ended up being nothing wrong with it and they showed me a better way to use it in this crazy August heat. And on top of that, they didn't charge me anything when they could have if they wanted to. I would highly recommend this shop!