so i already had a bad experience here back in july, with the manager screwing me over twice on an a/c appointment. i decided to try them again, due to having trouble finding an oil filter and oil for our car at other locations. now, they are asking for a license plate or vin, just to confirm if they have a filter and oil for you? they won't help you or confirm what they have, unless you provide this? this is ridiculous. look it up according to the year, make and model. it's not that hard! forcing me to have to call my wife, or go pull records on our car, just to confirm if (or if not) you even have a filter for me is literally stupid. the kicker? their other location in san ramon doesn't ask for a license plate or vin. they simply looked up whether they had the filter/oil for my car. there is something wrong with this jiffy lube danville location and how they do business. i will not make the mistake of calling them again. do yourself a favor and avoid this location. complete idiocy there. read more

Due to a technician problem during and oil change my driveway now has a huge oil stain. Jiffy Lube promised to clean or repair. Every company I had out told me that the stain will not come out and sections need to be replaced. I obtained several quotes from verified concrete contractors and suppled the estimates to Jiffy Lube. Jiffy Lube is only offering a small fraction of the cost to repair my driveway. I did give Jiffy Lube the opportunity to clean the driveway 2 times - Ist time their power washer created even more damage creating a hole in my driveway in addition to the large stain. Years ago, this was a good shop now I would never recommend that anyone take their car to this shop. 1st pic shows the stain, 2nd pic shows chunk out of my driveway when they tried to clean. Sketchy people for sure. 1-star reviews for a reason. read more

Jiffy Lube - Auto Repair Near Me - Danville, California

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The cashier would not change my oil until I gave him my phone number, he then lied and said the Bureau of Automotive Repair requires me to give them my personal phone number. When I told him I wasn't going to give it to them he developed a very smart ass attitude. They just lost a 30-year customer. read more

Stay away from a business that won't stand by their work or fix their mistakes! I brought my car in for an oil change and let them up-sell me on a tire rotation. After driving away I noticed my car veering to the right on a flat, straight road - the alignment had been just fine that morning. I called and they said to bring it back so they could fix it, but once I arrived they said I'd need to pay further labor charges. They tried to pretend it was fine and said it was a "he said/ she said situation". I took my car elsewhere and you should too. read more

Went to get an oil change the beginning of September. They told me my rear brakes needed to be replaced, so they did that. Today I went to Big O Tires to get my tires replaced and they told me the brake calipers were missing a bolt and whoever did the work replace my rear brakes didn't replace the bolt and it was being held together using electrical tape instead. Now I'm having to pay for the bolt so that can be placed on. But more importantly this would've been a safety issue. Never coming back here again. read more

Jiffy Lube in downtown Danville was a refreshing surprise. First of all, there was no waiting when I arrived at 4:00 on a Monday. Ezra walked me through the procedure in a very comprehensive and professional manner. The service was quick and efficient. There was no up-sale and the waiting area was clean and quiet enough for me to make a few business calls. I highly recommend this establishment. read more

First time here! Adrian was great, I will be coming back ! My cabin air filter was never changed from the last few visits I went to Speedy and Vavoline. Amazing service. Thanks Adrian! read more

BEWARE of this location in Danville. I was a customer for years, however over the last year this location has gone down hill. Staff has no idea what they are doing and can care less about your vehicle . Adequate vehicle service is important for safety and this location staff is untrustworthy. Staff seems to be hung over or high when communicating. Find another location. read more

Jiffy Lube in Danville- unsung heroes Today there was a sweet teenage looking boy parked with hazard lights on in the middle of San Ramón Valley Blvd before Hartz. His battery gave out, couldn't push the car bc neutral didn't work without the battery. I pulled over to help and happened to be in the Jiffy Lube parking lot. Upon letting them know why I was parking if I may use their lot, 3 guys immediately sprung into action to help much more than I could have. Without hesitation, they got jumper cables, another car from their business pulled up alongside to use that battery to jump, another JL employee got cones to block traffic from behind, it was his first day on the job. It brought tears to my eyes. Way to go hiring A+ selfless people who were incredibly capable and efficient in helping this guy! read more

Jiffy Lube - 1 of 3 Jiffy Lube Good Samaritans - Auto Repair Near Me - Danville, California

Please don't waste your money or time! I would rate negative stars if I could!! I have gone to this location multiple times, and each time my car is worse than when I left. 1. While this a corporate problem, up-charging for oil on European cars--that aren't luxury by any means, specifically a base model VW--is a total rip off. They force you into paying over $125 for "European oil" which is a marketing tactic. Unfortunately, I chose to pay for convenience of having a service that I could easily go to after work. What a joke! 2. In May 2023, I had my oil changed, and a few weeks later I was completely out of oil, no air in tires, and my oil light had come on. Plus I had a warning light pop up on my car. Previous to this I had never had issues with my car, ever. I called to question the issues and was told to bring my car back, which all they did was run a code. 3. I brought my car again just a couple weeks ago, March 2024, which was a huge mistake. My oil light is still going off, no air in tires--filled them myself--and I almost broke down because they didn't top off my fluids--mainly my coolant. Then I had to go and find and purchase coolant. Not sure what I'm paying for, and I'm very curious if they actually changed my oil! So of course, when I call to complain, the manager conveniently can't find my information, and tells me to bring my car again for him to personally inspect. Interestingly enough, he was there when I brought my car most recently, and was able to find my info just by looking up my number! I requested a refund for at least my most recent service as I now have to go to a different mechanic and have them make sure my car isnt going to explode or break down, and more than likely pay to have my oil changed again. I had to spend time and additional money adding oil and coolant to my car after both times I had services here. But the manager said, "I'm sorry we can't do that." What a bold faced lie! I will now be calling corporate, and hopefully they will be able to resolve the situation. I will never bring my car to this or any other Jiffy Lube location. read more

One of the technician asked me to drive my car up to the dock because none of the technicians did not know how to drive a manual transmission. Then they could not drain the oil because one of the technicians accidentally stripped the bolt that drains the oil. Definitely going to the real professionals like Big O Tires from now on read more

They stole from me while I was getting my oil changed! Be aware that this location does not have any cameras! Came in on 3/28/23 for an oil change and tire rotation and ended up getting $50 stolen from my car. I was the only car there and they had all four technicians working on my car. I saw the kid lean into my car and do something in my center console, then look up at me surprised that I was watching him. Then he put his hands in his pockets and walked over to his car right after. I was immediately suspicious of him after I seen that so of course the first thing I checked for when I got in my car was if all my stuff was there. Surprise surprise it wasn't. The store manager, Willie, and regional manager, Philip, were no help. Their exact words were "we asked them if they stole it and they said no." NO SHIT THEY SAID NO! The techs at this location are all some broke ass little boys with sticky fingers that apparently need to be paid more so they don't continue to feel the need to steal from customers. I am more than happy to share the regional manager's phone number with anyone who reads this that thinks that they've been stolen from by this location. read more

Got an oil change 2 months ago. I noticed oil drops a week later. Slow leak. I decided to change my oil early and get the leak checked. Sure enough, the filter they installed 2 months ago was improperly installed. Discount? Apology? Nothing - he told me to "come by tomorrow and talk to Will." Would you trust them with your car? read more

Do not go here!!!!! My wife got an oil change here a few days ago, now the car is leaking oil. She went back, and they said the transmission pan is leaking. I just went under the car, and the transmission pan area is completely dry. The oil filter that they replaced has fresh drops of oil dripping from it. It's one thing to do a poor job. It's another to flat out lie. read more

Jiffy lube danville is great for oil changes. I take my fleet car there and there is never an issue getting in and out within about 45 minutes. read more

Came in for a last minute oil change & was amazed at the great customer service. My husband and I turned away for a second and looked back to see them vacuuming and cleaning our windows!! Great customer service and went out of their way to do more than asked! Definitely recommend. read more

Awful customer service. They look stoned AF and super slow. After oil changed, the engine light came on( it was NOT on when I dropped it off. They try to tell me it was on when I arrived (1st lie) and then he told me they drove it around ( That's a second lie because I was right there). Incredible to me how they try to make it look it was my fault. After telling them to hook it up to a diagnostic tool and tell me what's the code fault , they did a reset and the engine light went off. How easy and how difficult they made it. Do not bring your car to this shop. read more

Had my car's oil changed, and on the drive home, I noticed oil stains on the inside of my car. Fortunately, I could get the oil out of the fabric. I knew better than to come back. I have complained about their service before, so I should have known better. read more

Beware went to this location and got a new battery and paid over 250$ it lasted 8 months They claimed it was brand new What a complete FRAUD!!getting a new battery now again and have to pay nearly 300$ what a joke and SCAM I would Never recommend anyone to go here Terrible service I should get my money back Not right scamming people!! read more

I had a piece of plastic from my undercarriage scraping on the ground from road debris. Local collision repair shops weren't able to get me in today. Alex took a look at it and provided me with a quick fix that will last me until I'm able to make an appointment with another shop. He was fast, courteous and professional! I really appreciate the help! read more

This is my go to location for my oil change and filter, the guys are friendly and pleasant

Very helpful crew! Have done multiple oil changes here - always fast and clean! Would recommend!

Got my oil changed here a few times and every time they try and over charge me. They are extremely homophobic and will up charge people who they think are twice as much for an oil change. $130 for just an oil change GO SOMEWHERE ELSE!!!! read more

Took my Tahoe in for an oil change and leak check. They told me the leak was because the filter wasn't properly place last oil change. Oh, yes they did that oil change ! They didn't vacuum or do my outside windows ( which i don't really care) however after checking my oil life on my computer system it was 20%. After driving my car 1 day I now have the same oil leak. Not sure at this point if they even changed it as they didn't do any of the other things they checked off on the list ! 135.00 for what ?? I won't be back and I would never recommend this place to anyone. read more

Beware this business takes advantage of people who may not no too much about auto maintenance, and charges exorbitant fees for replacement parts. My young daughter took her car here for an oil change, and they proceeded to tell her that her cabin air filter was very dirty and needed to be changed. She felt like she was pressured to replace it then and then, then charged her $54.99 for a part (air cabin filter) that could have been purchased else where for $10.99. When confronted about this they didn't care at all and blankly stated that they just give you info and options. I guess I am asking too much for a local business to actually care about their customers, instead of pressuring someone to replace a filter that is not an important part of keeping the engine running. read more

You may notice I have given this Jiffy Lube great reviews in the past and here come another. I sure hope they are paying these guys enough because every time I come there is a turnover of employees m. This time it was Alex, he was great. Honest, didn't try to sell me something I didn't need. I took my sons Ram 150 and they had it ready in 30 mins. We need more service people like these guys, not afraid to work and earn an honest dollar instead of living off the taxpayers. Hope these guys are all making at least $30 an hour. They know their craft read more

Just a warning on this dishonest place. I have been going for years and now knowing what I know I wished I stopped giving them any business. Luckily my bank refunded me for the supposed service I got from them! Took them all of 7 mins to "perform" all the checkpoints that they are suppose to do. Checked when I got home and they didn't top of washer fluid, my windows were never cleaned there I could feel the dirt on them,they never asked if I wanted any filter changes so they mustn't have even looked at them because we know how they love to sell you those parts at exorbant prices. called them when I got home to complain and what an attitude I got from the "manager". who knows if my oil was ever changed! obviously my bank felt my claim was legit. I will never go back to them! read more

Thank you! We went in and were out in a reasonable amount of time. Teresa was so pleasant, as well as the staff. She went above and beyond with my coupons that I brought in. Was going to the dealer and after the last phone call to them, I will be avoiding them, like Covid 19...Lol Thank you! We will be back! read more

I have been taking my Toyota Pruis to Daville's Jiffy Lube for years but won't go back. I don't trust them, neither about the quality of their work nor honesty in charging for services. The scheme is to charge $149 dollars or more for your oil change no matter what. The "manager" - who, btw, was very rude - gave me someone else's ( wrong person/same car model) estimate with $80 parts and $70 labor for an oil change. When I pointed out the mistake, the new (my car estimate) came up with $45 parts (I used a cheaper oil) and $95 for the labor. I asked about the difference and, after some back-and-forth whispering between the "rude manager" and the person at the counter, they came up with a lame excuse and blamed "the corporate" - in other words, "not our fault". In addition, after an "inspection," they recommended rotating the tires. Considering that they were brand new, less than a month old, it was just the way to squeeze profit. That's it. I've done with JL. read more

I want to give a resounding applause to the service rep named Alex. I stopped by yesterday to have air put into all four tires. After making the rounds to three gas stations with faulty pressure gauges, I stopped by Jiffy Lube. Alex was so very helpful, giving me an accurate reading on each tire with the use of a very accurate pressure gauge....and all of that with a smile and great attitude. read more

I've used Jiffy Lube for over a decade, including this particular location a few times, with good results, but I guess recently my luck with them ran out. After a recent oil change I've noticed almost immediately that the car was dripping oil, leaving stains in my driveway. I brought the car back to JL, explained the problem, they took a look, and the JL person was like "Did you do anything with the oil drain bolt? There is some kind of green gel on it". I said "No, why would I? You guys just did the oil change on it yesterday". They were like "That's strange. Ok, we'll tighten up the drain bolt to resolve the dripping". But the oil kept on dripping, so I had to bring the car back to them yet again. This time they said they completely re-did the oil change, and after that the dripping stopped. Still, the whole experience was obviously very concerning, not to mention the hassle of cleaning up the oil from the driveway. Since then, I've been staying away from Jiffy Lube and asking a trusty local repair shop to do the oil changes for me read more

Excellent service by Ezra and team today! I've been bringing my vehicle year for years - always happy I do. Keep up the good and dedicated work. read more

I had to take to time to write this review for the Jiffy Lube in Danville over by Los Panchos. Michael is a top notch guy. Great customer service and seemed to really care that my car was all fixed. I drove in to need re-fills of fluids and he went up and beyond. He fixed a few other things he noticed and walked my keys over to me at dinner. Haven't had that "neighborhood" feeling from your mechanic in a very long time. Stop by Jiffy Lube and ask for Michael. Tell him Julie says your the best. : ) read more

Removed the employee's name from the OP and added a star. Same employee was very cool in the morning and even apologized. That takes maturity/professionalism/guts. Everyone has bad days. Service seemed to be in good order too. read more

This place is a complete waste of time. Went here a couple weeks ago. After registering and waiting in line for about 20 minutes, I was told they did not have the right filter for my car. "Bring in your own filter," they said, "and we will change the oil." So, I buy my own filter and returned a few days later. This time they say they don't have the right oil for my car. "Get your own oil," they say, "and we'll change it." What's next? Don't have the right mechanic? "Bring your own mechanic...." If you don't service the kind of car I have (just a plain old BMW, by the way), then just say that in the first 10 seconds that I'm there and we can all move on with our lives. Don't waste my time. read more

These workers are lazy and dishonest. They claimed on the receipt that I declined the vacuuming and window washing. I did nothing of the sort. Then they claimed that they checked the tire pressure and all was good, but my right rear tire I'd visibly low and the dash has a pressure warning still. Do I even know that they changed my oil and filter? Given that half of my receipt is a lie, I can truly say that I don't know. Which is why I will not be returning. read more

I recently had my oil changed and I noticed they did not complete the service that was promised. They did not clean the windows and vacuum the interior. I asked about the technician about it and he walked away. I am not sure I would go back. I have be going there for many years. Unfortunate. read more

They are either Dishonest or Sloppy My wife pushed me to write this review as I am a "car guy". I took my work truck (Ford F150) in for an oil change yesterday (2/16/2022). They did the oil change ($154.), but I had a problem with them last time (they forgot to put the oil cap on the fill hole (on the valve cover) and oil sprayed all over my engine compartment on my way home, so this time I checked the truck before I left. I notice the OLD oil filter was still on the motor. I double checked and sure enough they did not replace the oil filter. I went back in and told them, they did not seem to be surprised, and they never apologized. They said the guy that works under the car just left so they did not know what to do?? Really, I told them to change the filter and the guy in charge finally said "OK" ... The oil filter is ALLWAYS to be changed when you change the oil, it is very important. But the average customer would never know if they really changed the filter. This is an easy way for a garage to make $10 more per oil change... I asked the guy who poured the new oil in how he could let the guy working below skip changing the filter... he just shrugged and walked away... I could not believe this was happening in Danville... I am a 20+ year resident of Danville and try to support local business, I also work on cars as a hobby and run them a Laguna Seca and Sears Point racetracks. I got the feeling they were not that surprised the filter was skipped. Which leads me to think this is a common practice?? I hope not, but the fact that they forget to put the cap on the oil spout last time and this time forgot to change the oil filter is very bad. They are either dishonest or very sloppy. I will never use them again. read more

Jiffy Lube - Auto Repair Near Me - Danville, California

This was the most overly-pleasant car chore experience I've had in a long time! When it comes to car maintenance, my motto is simply "get 'er done"...no complicated technical stuff please, just tell me the essentials and take care of it. This Jiffy Lube was exactly my style. The staff were Disneyland friendly, went through all the suggested services for my poor little Honda (even showed me the grimy filters that needed to be changed - I need the visual evidence), and promised to have me in and out in less than 20 mins, which they did. I'm not in Danville often, but if you're a local I wouldn't hesitate sending you here for super fast, friendly and competent service. I would venture to say these folks reeeeeeally like their jobs, and/or that customer service is heavily emphasized. How special! Oh, and don't forget the $10 off Yelp check-in offer. Cha-ching! read more

Jiffy Lube - Pricing. Don't forget the Yelp check-in offer, $10 off! - Auto Repair Near Me - Danville, California

I took my family's Subaru Forrester here for an oil change once, they turned it around pretty quick, but neglected to do a lot of the little things on their check list. It was pretty obvious they didn't check tire pressures, clean the windows etc. The biggest problem with my experience was the customer service, I was a newbie and didn't know what kind of oil went in the Forrester. So I asked if that information was in the owners manual or on a sticker somewhere under the hood, as it was not my car and I didn't know. The guy at the counter said it would be impossible for them to check under the hood and search for the information. He tried to convince me it was probably 10w-30 which was what they had the most stock of. Me not knowing just went along with it, but it turned out to be the wrong weight engine oil. I don't think It would have taken him but 1 minute to take a peek under the hood (I later found that there are in fact stickers and markings indicating exactly what kind of oil the Subie uses under the hood). Or flip through the owners manual, but he couldn't be bothered to check or let me check. And thus I got the wrong kind of oil in my car. Live and learn, totally two-shits attitude on the service, never going back read more