I made an appointment with Fremont Auto Center online through their website, unaware that they shared a garage with three other repair shops. I had a terrible time with the gentleman who owned the shop in front of theirs, who lied and told me I was in the right place, which wasn't corrected until I called Fremont Auto Center looking for an update. Jack personally went next door to check on my car, and offered me 10% off repairs. I was told I could drop my car off the next day without needing another appointment. I met Sal, who has such a wonderful and charming personality, and it was great to meet Jack in person, too. Within an hour, I had the full analysis and estimate, and around 2:30, a couple of hours before closed, I was called and told the car wouldn't be finished, and asked if I'd like to come pick it up for the weekend (which I declined, we didn't need it!). The prices were fair, and their system of telling you what absolutely needs work versus what they recommend to be worked on was so great in helping me understand what was wrong with the car. My experience with them made me tell my husband that I'd drive to them if we ever moved out of the area. I can't recommend this place enough (just make sure you drive all the way to the green building and dont let anyone stop you like I did!) read more

I am continuing to count my blessings to have found this professional Auto Center. The level of customer service and care about what is best for my car is outstanding. Sal continues to surprise my expectations by suggesting his best professional advice for my car. I feel listened to, explained to, and given the best service in California. There's no service like Fremont Auto Center! read more

Fremont Auto Center - My fixed car - Auto Repair Near Me - Fremont, California

Great services. Expert knowledge to my car. Will continue to bring my car in for regular maintenance.

The service is great! I got my 90k mile servicing done for Mazda 6. I got an in-depth analysis of the car categorized into urgent and cautionary. Jack was really helpful and knowledgeable, explained me what needs to be changed and walked me through the process patiently. The service was relatively quick and the communication was great. The pricing was reasonable. read more

Pulled up and off the back met the owner Sal - shook hands and then met with assistant Rick. Both were awesome. As I was waiting to hand over my keys and let them go to work on my car, I met a long time customer there. She said she'd been going here for years and Sal was the best. Trustworthy and very honest. I took her word for it and I'm glad I did. Since losing my mechanic Jesse (Treds in Hayward) I was extremely scared of finding another mechanic as honest as Jesse. But I think I found him here at the Fremont Auto Center. They took a look at my car and was able to find out the reason for the engine light glaring back at me as I drove my car :) They told me what and why I needed a certain part. They talked to me not at me and I loved that. If you're a woman and you need an honest mechanic - try Sal from Fremont Auto read more

I had something to do in the area so I wanted to try a new place and had read the reviews before coming here. They did not disappoint. And like a previous reviewer said, they are very transparent and answered all the questions I had. They were very professional in communicating what needed to be done and what to expect, and charged me a fair price for the work! I feel very confident to recommend this shop to friends and family! read more

I came to this place after got "diagnosed" and quote from a dealership. I was not very confident that the dealership knows what they were doing at that time. Instead of just charge and do the work, Sal helped me to re-evaluate the situation and act. Which eventually turned out to be saving me a lot of money and resolved the issue read more

Very transparent with what my car needed gave me genuine advice. They checked my engine light issue at no charge. Did full diagnosis afterwards which falls under their 160$ diag. And listed very thorough issues of the car and how much the fixes could be in a detail email with pictures. Thanks for the help. read more

Fremont Auto is the only place I take my car. You can trust that they will stand behind thier work. I would recommend them if your looking for an honest job at a reasonable price. read more

Responsive and trustworthy company. They were reliable and very patient as they tried to find what's wrong with my car.

My son took his car for some AC issues. They were helpful in the free diagnosis. However nothing needed done as the AC started to work during the diagnosis. Let's see how long it lasts. read more

Worked with Justin (Credible) and Moses in Finance! Both gentlemen were extremely knowledgeable and professional! I would recommend them to a friend for sure! They shared their expertise with me to make sure I was getting a good deal and protecting myself at the same time. No fluff to get me into something I didn't want, they listened to everything I said and were personal at the same time. The perfect balance. I felt like I was dealing with a friend of mine. Thanks again for the sweet ride guys! read more

Went in for a brake fluid exchange, Sal and his techs bled my clutch as well for no extra cost! They also did a full diagnostic on my car and helped me figure out what else needs to be done. Sal is very willing to answer any questions you may have and is extremely transparent with the work done. read more

The service is professional and the owner is quite helpful to explain the inspection report which is complimentary for pre roadtrip test

Great customer service by Mike and Daniel! Very helpful and got me in and out so I child get back on the road.

I had check VSA and power steering messages on the Mrs' car. Sal was one of the first to contact, offered a quick and free diagnostic. Got there, was able to reset the code, but noticed a bigger issue (stemming from an unresolved collision). Since this is a collision/insurance issue, he was able to recommend me a collision placeand didn't charge me a dime. I'll be back whenever I need them read more

The crew here is honest and helpful. They are offering a good value. I've had to take all three of my cars here and for each one they have diagnosed and repaired well. I highly recommend them! read more

I appreciate Martin taking the time to explain & communicate with me. Customer service is awesome. The shop is clean & up to date. My car was fixed quickly & I believe they were straight forward with everything. They're great! I highly recommend them! read more

I chose Fremont Auto Center for solving an intermittent electrical problem I was having with my Lexus IS350. Based on other reviews I'd read about their honesty & integrity I decided to put my faith in them & I'm so glad I did. These guys can do the forensics! They were able to diagnose my problem relatively quickly & at very reasonable cost. We all know that electrical problems can be costly & difficult to solve but Fremont Auto Center was honest about the challenges & did their due diligence without wasting my time or money. I was amazed & couldn't be happier. I highly recommend them! read more

Hello following up on my original comment, you misunderstood, I was NOT saying you have friendly people/workers, I was saying it would be nice if you could have friendly workers; and pricing I was not comparing your pricing with dealerships, but with other small businesses. I know small companies like to always bring up dealerships, please read comments thoroughly so it can give you and your business an opportunity to learn and grow and correct, or not! read more

I finally have a mechanic I trust. Sal was thorough with info that I could understand. They checked the status of the full car vs only addressing what issues I saw. Love that they give you options; recommend repair now vs wearing down and will be an issue in the future. Had a loaner car for me since it was a multi day job. read more

This review is long overdue. My car broke down on the way from Sacramento to the Bay area about a month ago. I had my car towed from my location to the nearest repair shop I could find which ended up being at Fremont Auto Center and boy did I luck out on my experience. The guys here were very kind and courteous and upfront with me about the damages and what I should do. Due to how quick they were to give me the diagnosis (there was some type of explosion in the engine that left a 6-inch hole, reason for the explosion still unknown) and the transparency on cost and time to repair (I live in Sacramento at the moment) I knew I wouldn't make it back home in time for work and the cost to repair was more than what I had paid for the car used a few years back. I decided to purchase a new car while dealing with the stressful process they helped me the whole way in the process of donating my old Nissan. This was a huge relief from my shoulders and they can be sure that If I ever move back to the bay area they will be my go-to auto repair center. read more

Do you want someone honest and will get your car to you on time, very professional thank you so much Sal!

They had the necessary security access to diagnose the issue. They were familiar to the Mercedes ignition system not recognizing the car key. Other shops did not have the security access needed. read more

I had been told by a different auto shop that I needed something expensive done. Sal took a look and told me that I didn't need it, then addressed my other concerns and told me that I didn't need anything done. He didn't get any money off of me today, but he got loyalty because he tells it like it is and is overall professional and great. read more

Seemed professional /experienced as I too am a schooled and time mechanic with truth to questions made me look forward to working with them ! Unfortunately I was side lined by health issues but will reconnect after summer ! Look forward to it read more

Great and fast service. Today I got my car serviced here. They me in explaining what was wrong with my car and why it was making that awful noise. I ended up changing my brakes and rotors because of his excellent and honest advice and impeccable customer service. I plan to make this shop my go-to shop for all services. read more

I love taking my 2007 SL550 to Sal. He always knows what to do and always helps me prioritize my repairs. He has a great staff. Martin who is always my service advisor is very communicative and transparent. I would not take my car to a Mercedes dealership over Fremont Auto Care. read more

I can't Thank Les Schwab employee Shawn enough for his help and understanding of my situation with my Jeep. I was very upset with the people that couldn't find the problem on the Jeep. With Shawn's help he found a couple of problems and it is back with the dealer to hopefully fix the problem. He and Les Schwab are a 5 Star professional organization. Thanks Again Shawn read more

I was looking for a autoshop nearby my house to conduct service for my Prius, upon searching on Yelp, Fremont Auto Center show up as an outstanding service provider! I gave them a call and Saul said, just bring your car over for a quick scan to see if anything we need to take care of, and upon the quick scan, we scheduled an actual appointment the next day. Everything went very smoothly, Saul is friendly and professional! I was able to get everything checked and serviced all within a few hours. The best thing about the service they provide is everything is pretty much online and notifications will be sent to your email/phone to let you know the latest status (appointments, estimates, results, ready to pick up, payment). I have a new place for our cars' maintenance going forward! read more

Had a very easy, professional, and efficient service with Fremont Auto Center to get my 2005 Mercedes looked at and fixed. They definitely have their act together. I made an appointment the night before through their online service and it got approved first thing the next day. Brought my car in the same day and they were able to do the service in the next 24 hours. They sent me a very detailed inspection online and then patiently talked me through it, line by line. When I finally came to pick up my car, they even showed me all the parts that they replaced from my car. Overall very happy with their service and how they operate! read more

I was searching for a place that may be able to diagnose and ensure that I needed to fix my car's battery and water pump. I used Yelp to try to find such place and Fremont Auto Center's glowing reviews just pulled me in. It also wasn't too shabby that it was relatively close, so I gave them a call. Sal is a hoot! I like someone who can be straight forward with no gimmicks or BS as well as joke around a bit but you know he knows his stuff. I asked for a price quote for a replacement battery online and he was able to give me a range, but I needed to figure out exact numbers, so he kindly let me know that he could see me the same day to diagnose and give me more concrete numbers. Fremont Auto Center is located off of Mowry relatively close to Mission Blvd. So not really easy to get to from a freeway, but if you're close to Mission Blvd, hey it's close! It's in a building with various other body shops. Parking can be a bit tricky since they do all work on cars, so I just found a spot in front of another car that looked ok to park in front of. Sal was there to greet us. He took a look at my car and said that the car's battery is definitely in need of a change, but found no issue with my water pump as of yet, so I shouldn't worry about it. He was very upfront of the price he quoted. Apparently MINI just has a lot of hoops when it comes to batteries. This is why I'm one step away from selling it... Although I ended up not going to Sal for my battery replacement, I ended up going with the dealership since luckily I found a coupon/deal the same day for ~$100 less (a rarity when it comes to dealership work!). I was really impressed in how much care and knowledge he was sharing with us and you knew he really loved cars. I know I'll need to change my water pump pulley at one point and I'm ready to call Sal when that time comes or heck even my next oil change. Definitely give Fremont Auto Center a chance! Great people with great service! read more

They fixed my Toyota Camry Hybrid and Mercedes Benz CLA at the same time. Excellent!!!!

I have had several experiences with Fremont Auto Center and have been very satisfied with the services I've received for my daughter's short-lived Honda Accord and my Hyundai Tucson. The staff is very friendly, and communication is efficient via text and phone calls. Drop-off and pick-up are easy. I appreciate their making car maintenance easy. read more

Martin and the team have been very helpful, patient, professional, and honest and I would like to share my experience to let people know they are truly a hidden gem. Here is what happened - It started with the engine light came on and I went to the first auto repair shop before Fremont Auto Center. The first auto repair shop did a diagnosis and said ALL 3 components need to be replaced and that's $5K. I decided to ask around and my friend recommended Fremont Auto Center so I called them. Martin spent 25 minutes on the phone with me patiently listening to my description and asking follow-up questions. I decided to have them to do diagnosis. The day I arrived, Martin had a error code reader with him and did the diagnosis and then right away he showed me the error codes and after his discussion with the team, they noticed all error messages are mentioning voltage. After all, they were able to only need to replace the battery and have the car fixed and that's a VERY BIG cost saving for me comparing to the other auto repair shop (less than $600 vs. $5K). Also Fremont Auto Center was able to show me a full report with detailed information. I just want to thank Martin and the team for their honesty and willing to dig into the root cause of the issue. I will recommend them to all my friends and definitely go to them for all my car moving forward. Good luck with your car, and definitely have Fremont Auto Center to be on your auto repair shop list. HIGHLY RECOMMENDED! read more

I don't normally write reviews as customer service sucks nowadays and I expect it. Sad, right? But Fremont Auto Center, Sal specifically, went above and beyond during my recent visit a week or two ago. I had to add to their long list of good reviews. Thank you Sal for helping me get my car smogged! Very professional service. I would recommend to everyone to go see Sal. read more

day 1 : my concern is noise when brake from the back and full service , but the noise still there because they changed only front day 2: come again because my car many time turn off and engine light was on ( is it coincidence ?? before come there my car was totally fine) and and they found rear brake need to change ( why you didnt do when 1st time come) , engine light they just reset day 3: come back for engine light on again, they just changed air filter and cabin filter ( wasted money for 3rd time) day 4: engine light still on, they just realized the problem was MAF sensor . ( wasted money for 4th time. my purposed just want to change break but i have to do 2 kind of service that i dont need earlier. and total i spend was $2750 read more

Scammy place. Years ago, I took my car here for a routine oil change. As far as I know, they did the oil change. When finished, they called and tried to up sell me by telling me the steering wheel shook when applying break, which is a classic symptom of warped brake rotor. I insisted that's not happening and refused the service. When I went to pick the car up, the owner told me the mechanist test driven my car on bumpy roads and mistakenly thought that vibrations were from the brake rotor. Which, I read: "you caught me trying to lie to you, let me blame my employee. " About 3 months after that, my service reminder came up. My car's service schedule should be 10k/12mo. They somehow managed to change that to go off every 3k miles. Not sure how they got such high reviews, but my personal experience with them definitely didn't agree with the 5 star reviews. read more

Not happy about their service. One of the windows of my 2005 X3 was stuck halfway and couldn't close. They said they are going to charge $189 to open up and check. I told them the car was old and don't want to spend a fortune on it. I also told them if the regulator needs replacement and if the cost is too high, I just want them to pop the window up, disconnect the wire, etc. They kept the car overnight and told me the following day replacing the regulator was going to be $800. I told them no thanks, just help me close the window and they told me it is going to be $230+. A minute later, they called me back saying that they couldn't do it, but still wanted to charge me $120 for doing nothing which i paid and got my car back. Well, their shop is located in one of the many auto shops. So, I went next door (literally) and got the window fixed (with a new regulator) for $350 + tax on the same day. There are many auto shops next to them, ask around before making your decision. read more

Awesome auto center. Sal is the best to repair any car with his experienced staff. Thanks Sushil Sharma. read more