Ben is honest about the service and fees. He takes the time needed to give us excellent care of our "wheels!"

I recently tried to have my car serviced here for a check engine light. I spoke with the mechanic who explained it was a connection problem with my wastegate actuator, he had told me the ports that connect the two together was broken and the whole part needed to be replaced because it was not connecting properly. He unplugged the wastegate actuator to show me as well. It was a 700$ fix so I took it home for my family to look at, When my family looked at my car they saw that he never actually plugged my wastegate actuator back in, and when my family plugged it in my car worked perfectly. This makes me feel like they tried to scam me out of 700$. read more

Ben knows how to run a quality business! Very fair pricing and trustworthy opinions. He made sure to personally take care of my car and concerns read more

Fremont Auto Works - Auto Repair Near Me - Fremont, California

Had my BMW 2011 worked on here. Ben did an excellent job, gave reasonable pricing and updated me on every step he did. After fixing my CV axle, he gave an explanation that was simple yet easily understandable for someone with zero car understanding. I never write reviews but i've never been to a mechanic shop and actually happy with the outcome. read more

Fremont Auto Works - CV axle being broken - Auto Repair Near Me - Fremont, California

Very friendly . Review of the problem was very thorough. No problems with the analysis as well as the resolution of the problem. Definitely a ten out of ten. I'll definitkey go back!! read more

My mom's truck had to get a tire balance as well as an alignment; luckily Fremont Auto Works was able to do both. The prices here are reasonable and were even able to find out why the steering wheel was still vibrating after the balancing and alignment were done. A heads up, it may be better to make an appointment as they do get really busy. I will definitely come back again when I need to get some car work done! read more

I recently had my hybrid battery replaced here, and I also brought in another one of my cars that was making a big popping noise whenever I went up a driveway. Tracking down noises like that is never easy, but Ben and his mechanic took the time to be incredibly thorough before recommending any fixes. What stood out the most was how transparent and communicative they were throughout the entire process. Not once did I feel pressured on anything I didn't genuinely need. They focused on the real issue, explained everything clearly, and in the end, they were able to fix the problem the right way, and at a very reasonable cost considering the amount of time they took to chase down the noise. It's rare to find an auto shop that's this honest and detail oriented. I left feeling confident in their work (noise fixed!), and I'll definitely be coming back here for any of my future car needs. Highly recommend for your auto repair needs! read more

Charged me over 7000$ and did not fix my car. Jumped the Timing and I had to get a new Engine. Complete waste of money and time. They tried to charge me 12,000$ on top of the 7000$ I paid them for the new motor. Took my car out of here and would highly recommend people to stay away from this shop. Thanks for nothing Ben. read more

This operation is a gem. I have used them for several years. They have always been honest, well priced and knowledgeable. I recently had a software problem with my car. Terry solved the problem on surprisingly short notice. Highly recommended. Much less expensive than my previous Honda dealer. read more

I had a sudden car emergency and pulled into Fremont Auto Works hoping they could at least take a look. Even though they were busy, Ben made time to check my car right away and quickly figured out the problem. He explained everything clearly, showed me exactly what was going on, and gave me a fair price before doing any work. What really stood out was how honest and calm he was throughout the whole situation. No pressure, no upselling, just straightforward help when I really needed it. My car was fixed the same day and has been running perfectly since. At this point, Fremont Auto Works is the only shop we trust. Every visit has been consistent fair pricing, great communication, and genuinely caring service. Highly recommend them to anyone looking for a dependable mechanic. read more

After my last hellish auto repair, Binh is pretty much a mechanical saint. Been bringing my cars to him for over 10 years from my first to my current mom car! He is honest, fair, and explains every detail he worked on while my cars were in his care and answers any questions I have. He doesn't upsell nor lie when he doesn't know something and, will do the research to get it right. From emergency patching a nail in my tire to honestly telling me my transmission died and what the outlook is, Binh really goes above and beyond. His passion about cars really shines and he cares about his customers. Thanks always! I will be very sad the day he retires! read more

You need an honest, reliable, good auto mechanic? Met Ben, the owner of Fremont Auto Works. I've been going to Ben at least 15 years now, and do so because he will tell you something is starting to wear, but we will check it again a year from now. He does not try to upsell you, and charge for unnecessary repairs. I got a 1999 Lexas still running because of Ben's work. Maintenance or major repair is the same to Ben, he does both efficiently and fair in his pricing. Highly recommended. read more

I needed a transmission flush service for my 2019 Honda Odyssey, and Ben was very accommodating even as a walk-in. He used OEM fluids, and his pricing was very reasonable. Despite the shop being busy with many cars on the lot, he took care of my vehicle promptly. I really appreciate Ben and his team for their professionalism and a job well done. I will be sure to visit again soon for my 100k service. read more

Ben was easy to work with, straightforward, honest, and transparent. Highly recommended. It's hard to find a repair shop these days that doesn't try to overcharge or leave you guessing about the work being done, but Ben was clear and fair throughout the whole process. read more

Ben, the owner, is very nice and very knowledgeable, the work done is fast with reasonable price.

I brought my car to Ben at Fremont Auto Works for an alignment, and I swear it drives so much smoother now--it honestly feels like a different car in the best way. He really knows what he's doing and takes the time to explain things clearly, which I appreciate a lot. Ben also keeps track of the little things for me, like reminding me when it's time to change my tires, which is super helpful since I always forget. Just an all-around nice, honest guy who genuinely cares about his customers. Highly recommend him if you're looking for someone reliable and trustworthy to take care of your car! read more

We use to always bring our cars to the dealership for service until we found Fremont Auto Works. We've had mechanical work and auto body work done here, and they are amazing. They're honest and don't try to rip you off with extras. I recently brought my car in because it wouldn't start. Ben said he'll check the battery first before running a bunch of expensive diagnostics. Well, it turned out to be the battery, which he replaced, and now the car is running great. I only wish they were on my insurance's preferred vendor list. read more

Fremont Auto Works - Auto Repair Near Me - Fremont, California

TL;DR: trustworthy, affordable, excellent, and fast work! It is incredibly hard to find an honest mechanic who won't see a girl and automatically think, "How much can I upcharge her today?" You don't get that vibe from this family-run business as Ben is upfront and meticulously explains what is broken, and what needs to be fixed in great Layman terms. Speed: Unfortunately, the first time I heard about this place was when my car stopped in the middle of the road. On a whim, I decided to come here on the referral of my tow truck driver who raved about Ben's honest and affordable work. Even though I stopped by in the middle of the day with no appointments, Ben was able to fit me in and got me my car back within 1 business day (they're closed on weekends). I have taken my car back ever since and depending on if you have an appointment and the labor of the work, you can count on having your car back within the same or by the next day. Communication: Once Ben has had enough time to diagnose the issue, he will give you a call regarding the issue, explain your options, and the price, and will only fix the issue with your approval. read more

Got my car fixed here - solid work, fair price and no upselling nonsense. They quoted me upfront and had it done relatively quickly. My repair wasn't super complicated, so I can't speak to how they handle bigger jobs, but for what I needed they were reliable and hassle-free. read more

I needed a local Fremont shop since the dealership did not have the glass in stock. This gent was Very kind and helpful, I recommend!

I don't typically leave reviews, but looking back I have been coming to Ben for the past few years for my auto issues - oil change, tire rotation/alignment, some bumper problem, trunk problem and maybe other things I can't remember. Despite his busy schedule, we are always treated with a smile and respect, and he always makes the process very easy and smooth. This time round I needed my tires aligned fast before my road trip next week. Ben was reluctant at first to book me in last minute due to his busy schedule, but was nice enough to slot me in and agreed to work on it during downtime. Dropped my car off early in the morning and sure enough, just a few hours later I got a call saying it's ready. He handed us the paper with the technical tire degrees and the usual stuff, this time with a box of cookies too for holiday! Though what made the experience this time especially memorable was the fact that my goofy butt managed to lock myself out of the other car I came with, and that after explaining to Ben the situation, he spent some time helping us unlocking the car from the outside. He somehow managed chatting/keeping us comfortable, responding to his calls from other customers, and working on unlocking the car essentially all at once. Ben honestly saved us so much headache. Super grateful that he was willing to help us out there. 5/5 for all the past encounters and especially this one. Oh and yes, the steering wheel did feel a ton better after the alignment (and it was great). read more

No idea why this place has so many 5* reviews, but my first impression of this place was terrible. Came in to get my AC fixed, and they did a very sloppy job. They left a hose loose under my hood, and it blew off just 1 day after I got my car back, splattering AC coolant all over the engine. In addition I got a new check engine light, which I discovered came from leaving the fuel cap hanging open. They did rectify all these problems will no additional charge, but I will not be returning. read more

Reliable service. Fair price. I needed service before a "road trip/vacation ". My regular place (Bruce's Tires) had no appointments available. I call Auto Works and got a Friday AM appointment without a problem and it was done by late afternoon. Oil change and complete system check. read more

Very helpful and efficient service for my acura mdx. Good value for money and owner is responsible guy, and completed high quality service without pushing for anything. Gave right choices and let me make the decision. Highly recommended. read more

Owner Ben is very professional and knowledgeable. He's also very approachable and helpful to answer your questions.

My Odyssey came from the factory with a defective AC system that was overcharged with refrigerant. Ben diagnosed it quickly, evacuated it and recharged it in a couple hours time. Been blowing cold this hot summer. Thanks again! read more

One of our cars needed routine service, plus it was making a strange noise when braking. But our regular auto shop changed owners, so I was on the hunt for a new shop. I fired up Yelp and found the awesome reviews at Fremont Auto Works! I called to make an appointment for the next day, dropped the car off at the appointed time, and hoped for the best. I got a call later in the day with the diagnosis for the noise, approved the cost, and they said the car would be ready in a few hours. I picked up the car at the end of the day, and the issue was resolved. Everything went smoothly, the price was reasonable, and the service was quick. I'll definitely come back when it's time for the next service or fix! read more

Great service! The owners are very friendly and thorough at explaining the problem and fix for your car. The cost was reasonable as well. We paid $509 plus tax for two brake shoes, brake drums and labor. I would recommend this shop! read more

Wow, I can't believe I haven't updated this review in 14 years. In that time, I've changed my car three times, but every time I've had an issue, Ben is THE guy! What I think makes Ben stand out as a mechanic is that he listens to you! He wants to know about the onset of the car problem, your description of the issue, the sounds your car is making, etc. And by the time you've told him your story, and he's asked a few clarifying questions, he has a few diagnoses to share. I love that he actually takes the time to explain what he thinks the problem is, in layman's terms, and why he thinks xyz will fix the issue or help in the diagnostic process. He's transparent and honest - still incredibly rare qualities to come by in a mechanic, and let's be honest - in a human. Whenever a friend asks me about a mechanic I'd recommend, that's Fremont Auto Works. Full stop. No need to look any further. Well worth any bridge toll fee and exorbitant fuel prices for the level of peace of mind that Ben offers me. There hasn't been a problem that he can't fix! They recently moved, but don't worry - it's still the same general place, just down the alley toward the back. The new place looks bigger, and has a bigger front desk to handle all the customers. I think there are a few more parking spaces too! Both Ben and Tiffany are excellent at customer service - prompt phone calls back if they don't answer on the first ring. Wherever you go Ben/Fremont Auto Works, I'll follow. I'm sure I'm not alone in that level of loyalty. read more

Fremont Auto Works - Front entrance - Auto Repair Near Me - Fremont, California

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Ever since we 1st met Ben (Binh) over a decade ago, after checking Yelp for good options when previous mechanics didn't seem reliable, we have been taking all our cars to him whenever we need anything. He does a great job with our cars. They are 12, 16 and 23 year old, which I guess may serve as proof of good his service is. Highly recommended! read more

I highly recommend this place. I needed a new ignition. I called for a price. They did not hesitate to give me a price. just from the phone call alone. I got a strong feeling of fairness and trustworthiness. I called several places and this one was the least expensive and I didn't get the same feeling from the other places They got me in immediately and I had my car back in a couple hours. I never leave reviews, but this one deserved a review. read more

Aside from Ben and his wife being nice and attentive. Ben is well-versed and very thorough in explaining in detail what the issue is related to the vehicle. Prices are fair compared to other places. I've been very happy with their services since I started taking my Lexus IS300 to them. read more

My daughter is in East Bay for school. She had a starter go out, and being mechanically inclined with some tools she attempted to change it out. Unfortunately, she broke a starter bolt, complicating matters beyond her skill. Fremont Auto Works said the repair would be rather involved, and gave her a fair bid. They got the bolt removed , and the starter in, as promised. They even came in under their initial estimate. It's great to have a mechanic you can trust, for your college kid, when they are away. Her experience was great, and she will be back for any other necessary service. read more

Family owned and operated shop. Very professional and reliable. Very honest about their work and will take the time to diagnose real issues. They've moved, find them at their new location. read more

Fremont Auto Works - They've moved. - Auto Repair Near Me - Fremont, California

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Brought my 2016 Porsche Cayenne GTS here for oil change (about $150), had oil leak due to leaking head gasket, which was changed out to a new head gasket as well (estimate was $800). Owner Ben uses OEM parts, is honest, reliable, professional, communicates well his plan to you, even texts you pictures of updates and problem areas. His wife Tracy is awesome as well and helps run the shop smoothly. Ben's shop is way cheaper than the Porsche dealership and at the same level of craftsmanship and service. Would definitely bring my car back here for all future service and have told my friends about Ben's shop as well. read more

Fremont Auto Works - Auto Repair Near Me - Fremont, California

(Just posted this exact same review on Google, in case you run into that one. This place deserves 5 star ratings on all the platforms) There's a reason this place is nearly 5 stars!! Did a pre-purchase inspection today for a potential used car purchase. $120 bucks saved me minimum $3000 worth in repairs that the car desperately needed! (NEVER skip your PPI, folks!) I called Thursday afternoon to ask if there was any chance he could squeeze a PPI in on Saturday. He said sure! He was able to fit me in at 11 am. He advised that it might take 1.5-2 hours given that Saturdays are always busy. After only 75 minutes, he texted me 9 pictures of serious issues with the vehicle. The vehicle performed poorly at freeway speeds, and after lifting up the car he had found a slew of expensive issues. He hadn't even bothered formally pricing the repairs, they were so high -- minimum of 3-4k. He advised that I pass on the vehicle. He did *not* try to pressure me to buy the car and then use his shop to make all those costly repairs! Super super nice! Fantastic service! Very quick! Great pricing for PPI! If I try to buy a used car in Fremont again I'll definitely go back. read more

I give 5Stars to this place , the big reason is they are open on Saturdays and they answer their phone immediately! So I had engine alarm this morning and I was wondering " oh boy , am I going to pay hundreds of dollars today"!? Well I called , they respond fast , I met Ben in an hour. He put his small device to diagnosis what's going on! And it was my fault that I did not close the gas tanker entrance properly. He did not charge me at all. And I am a happy costumer. Highly recommended read more

Every time I have brought in my vehicles to this repair shop, a full diagnostics is completed and receive a personal call to walk me through each item in a comprehensive manner to which a non mechanic can fully understand. My go to mechanic for sure read more

Great place to get service to your car I did oil change and change filters in my car the customer service was great with great price highly recommended read more

CUSTOMERS BEWARE! CUSTOMERS BEWARE! CUSTOMERS BEWARE! I have been to this shop several times, but my experiences have been getting worse each time. I brought my Toyota Rav4 in to have a major service done: all four brake pads and rotors, all four corners of the suspension, and an oil change. As I got the car back, my brakes were squealing worse than before. This shouldn't have happened after a major service, but unfortunately was the case. I drive a semi long commute across the bay and was hoping my car would be in good shape as it was daily driven, but I guess this shop feels like that is too much to ask for. They use the cheapest non-OEM parts to save here and there(might be more economical for the customer), but the result is now that squealing noises appear during light braking under 10 mph. I even specifically told them I am willing to pay extra for decent OEM parts, but that means they would lose out on $$ if I won't bring my car in for service that often. The second time I was there, they mentioned my brakes were squealing, so I thought it needed to be changed soon. The last time I was here, the lady in the front mentioned that their mechanics told them the brakes were at 50% still and said a replacement was not needed. If they had communicated or called me, I would have waited until a replacement was needed, but they went ahead and changed all the brake pads and rotors so they could make a few extra bucks. I paid for it cause all the work was done, a honest shop would not pull this trick. The kicker? I had asked them to rotate my tires on two separate visits and even paid for the service on the last visit, and of course they didn't manage to rotate it when they had to take it off and replace the whole suspension also. When I went to go pay for the bill because all the other work was done, the lady in the front even mentioned that they rotated it and had the galls to lie to my face. That was the final straw for me, charging me for a service that was not completed and the reason I can't trust this shop anymore. I will be replacing my tires at Costco and taking my business elsewhere that does not prey on customers. I really wanted to give them a chance and the benefit of the doubt, but it is unfortunate that they felt the need to trick customers who do not know much about cars. They are intimidated by people who know a thing about cars, so I was given the runaround. I was hoping to bring my other car in, a Toyota MR2, for an engine swap, but I simply do not trust this shop anymore if they can't even correctly change my brakes correctly. I will be taking my business elsewhere and will not be returning. read more