Rolled in with a flat tire and was turned away and told they don't fix flats. I asked if there was anything they could do since the website for that location said they do flat tire repair, and was told no. The staff wasn't rude about it, but I was desperate for help and was upset the website isn't accurate. read more

Always great service! We're going here for our oil change ever since we live in the area. Fast and friendly service! I even stopped by to just change a light bulb; and it was taken care of. We once went to another Jiffy Lube in the areas when this location was closed; and it was a bad experience. This location is by far the best Jiffy Lube! read more

I took my car here a few times to get an oil change and not once did they tell me i had an oil leak or that anything was wrong with my car. They never did anything about it. I took my car to valvoline and they told me what was wrong with my car and fixed it right away. The men here at this place are rude and i won't be returning read more

For someone that does my own oil change and other car related services for years now, I stopped by to get a quick service with being so busy often. Quoted me 99$ for an oil change, said no thanks and got my car and left. No oil change should be that much. Ever. Happy to do it myself for 35$. read more

I am so happy with the service I received here. They couldn't have been more helpful and friendly, even running out to get a filter for my car that they didn't have in store. They made sure to do a good job and I appreciate it. Isaiah was the employee I spoke to and he was awesome. read more

I'm pretty often to come here to check my tire They r sooo nice even though I'm only checking the tires They explain so nicely what's the problems and reason y it causes Also when u check yelp u can get discount oil change read more

Great service! Came today thinking it would take a while since it's a Saturday afternoon but there wasn't even a wait when we got there! Super friendly guys and great, quick service! Will return again when I need an oil change. read more

I always come to this location for my oil changes and other repairs I recommend bringing your car here because they are fast and reliable I've never had any complaints with their quality service thank you for being in my neighborhood. read more

Really can't complain about this place. Stopped by in the afternoon for an oil change. They were super fast and very efficient. Great customer service! Will be back for sure. read more

I was in a rush today because I'm going on a road trip out of state, so I decided to stop by this Jiffy Lube since it was the one nearest to me. The service was fast and the employee was friendly. It would of tooken me at least three or four hours at the dealership for an oil change. I'll definitely becoming back for my next oil change. read more

I went here for convenience for quick service with an oil change but found this location charges a $45 labor fee on top of the price of the oil service. Disappointed in the price as this trip cost more than most expensive oils. I would not recommend this location. read more

I'm a regular here at this Jiffy Lube. Customer service is always on point. They always tell me what they're going to do to my car and show me the new items they will add to the car, such as filters etc. My wait is never that long since I seem to come at the right time. I get their coupons in my emails so I am able to save some money here and there. I highly recommend this place foe a quick oil change and other car things that need to be done. read more

Read the earlier reviews and decided to try it despite some of the negative ones and I was glad I did. Since I needed an oil change, off I went to this place. From the time I pulled up, the manager greeted me with a cheerful voice, and once my truck was in a stall, he explained what the process and the service would be as well as the cost. All within reason. From the time I pulled up, and serviced, was all within 20 minutes. Needless to say, I'll be back when it's time for another oil change. read more

Nice guys. I was in and out in about 10 minutes. They even showed me the dip stick once the oil was changed which I thought was nice of them. read more

Great customer service and helpful workers! I was helped immediately and didn't wait too long for them to finish. The assistant manger Jonathan went above and beyond to help me and made sure I had a great experience! read more

The Cypress location is the best!! I can always count on a good experience with this location, but today they went above and beyond. They fixed an oil issue that the Los Alamitos location had caused, and had me in and out in no time. They always recommend what you truly need and don't try to oversell you for things that aren't necessary. Fast, reliable and honest. Definitely recommend the Cypress location above all. Thanks guys!! read more

Was here this morning and both gentlemen provided exceptional customer service, detail, courteous and very professional!!

So I've been here a few times and each time I feel the service has gone down. Today was the last straw for me. Something little but after spending money here customer service matters! The last 2 times I've come in for an oil change I notice they no longer vacuums my floors, clean the windows or show me the new oil put in the car. I figured its cause I have added services besides the oil change such as changing my battery and this last time my air filter and windshield wipers and i think I let them change my transmission oil... Both times they did not put stickers for when the next service is due. I call today to ask when my last oil change is to see if I need to come in for an oil change. Geo answered not a good morning or a how are you just "Jiffy Lube this is Geo" Then asks for my license plate. I don't know the number and he just keeps repeating "I need a license plate" i say "that is the only way you can look me up? Not a phone number? Address? Name?" He said NO...License Plate. I say ok well thank you so much, I wont be going to you guys any longer. And I hung up. I guess I have to find a new jiffy lube or another company all together. read more

All bad. The crew that worked on my 2004 impala was very unprofessional. Pointing out all the bads while yelling random ass prices for everything they see that needs servicing. Bro...I'm getting it serviced for a reason. Don't need to tell me that I need the oil changed when I'm getting an oil change. Not to mention...the guys didn't even rotate my tires. Or even offer it. But they had no problems telling me that I'm out of coolant. I hate haters. Also, my check engine light is still on. Where's the old squad? These dudes were lazy and running way too many employees. Cut the fat. They might actually do their jobs. PS I'm just telling it like it is. My bad for being blunt but you guys were the same way. Be more professional. The end. read more

Wife & I stopped by because her tire pressure indicators were on. Staff was real friendly in offering a complimentary tire service by re-inflating her tires. We were in and out in less than 5 minutes. Just real friendly people and real quick service. Will stop by again when needed. read more

ALL of the employees here are friendly and efficient. Came on a busy Saturday and they got me out within 30mins. Keep up the good work gents! read more

A little disappointed by this location. I've been to other Jiffy Lube on Lincoln in Anaheim and had a really great experience there. The man who helped me out was very professional and friendly. The staff here seemed just okay. I waited for about 20 min which was good, not a super long wait. I got into my car and drove away. About 5 minutes later I noticed several stains on my passenger side seat. It was 100% not there when I arrived to Jiffy Lube. If you're gonna touch my car seat with dirty hands at least clean it after... read more

Jiffy Lube - Auto Repair Near Me - Cypress, California

the staff was so nice and helpful!! got a super quick oil change!!!!!!!!!!!!!!!!!!!!!

Came here 6 months ago for oil changes on 2 cars. I was able to drive it in myself and stay in the cars. Today I was told i had to wait in the lobby and they would drive it in. No thanks. Don't want grease on my leather seats and why would I want to wait in the lobby for a 10 minute oil change. It would take longer to do that than the actual labor. Sorry, lost your customer now. read more

Great Service! Amazing Customer Service! & Super Fast! Came in for an oil change and replacement of my air/cabin filters and was in and out in 10 minutes. What was great was the little things, each employee came in to show me the filters they were installing in my car and the oil they were going to use in my car. Will definitely come back in the future to get all my cars done here. Thank you so much! read more

I always come to this Jiffy Lube location because they always take really great care of us. Even in areas that would be frustrating, they respond with such kindness and with the utmost service and character. So thank you to all the staff there! read more

Showed up this morning when they opened for a full synthetic oil change. I was out in 15 minutes, and one of the employees came in to show me the oil level after they put new oil in the car. Although retail shops are a little pricey, you can't beat the convenience and quality of this shop. 5/5 stars, and I will be coming back read more

I always use this Jiffy Lube! They have the best service, they never try to upsell me. They are always polite. I'm in-and-out of there quickly. There are 3 or 4 Jiffy lubes closer to my house. But I still drive the distance to get to this one. It's the best. read more

Don't go to this jiffy lube. Find another. They are part of a different franchise than other jiffy lubes in the area and they charge labor on top of an oil change (which is supposed to be included in the oil change as that is the service you are paying to have done). Would have saved $45 if I went to the Los Alamitos location. Highly don't recommend going here, unless you want to pay nearly double the price. read more

How do you rate Jiffy Lube... Hmm.. If you're kinda familiar w/ cars, these guys can not try to take advantage of you. If not, just get what you came in for.. ie, oil change... They have speicals on certain days & I belive it was 19.99. In & out within 20 min versus taking it to dealer for 4 hours of wasted time. Bring coupon & sometimes, they will even further reduce ... sometimes.. I think the owner changed couple of times here.. Different faces every time.. Also, if you ask them to have a look at certain things like Fuel filter, Air filter etc, they will tell you how much you have until replacement is required. They do tranny oil change if required per owner's manual. Compare price w/ dealer & it's usually cheaper. read more

Jiffy Lube - Not bz on wknd.. - Auto Repair Near Me - Cypress, California

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Ok I have to admit I was a lot worried when my visit started. I had just given them my car and checked in on Yelp and saw the scary reviews. I was thinking this all I need today. I am happy to report they now have their act together. The entire time I was there they were very professional. The manager Brian helped me and he was great. Ever person I watched them interact with they were just as professional with. On top of the professional service, my car was completed rather quickly. I will be going back again. Brain what ever you are doing keep it up. You get 5 stars from me. Happy Motoring!!! Don read more

So many unhappy campers frequent here. If your familiar with oil changes you should know different types of oil can increase the cost of your oil change. If your car takes more oil than the average car it will cost more. Hence the * saying most cars. People come to Jiffy Lube because they don't want to do it themselves or take their car and leave it for a few hours. I needed a quick oil change because my car was due. It was my lucky day since they had a manager special going on. The only thing was my car is a V6 which means more oil. No big deal since it was only a few extra bucks. They did not try to sell me any additional filters of any sort, maybe because I had my husband with me. He did inform me of a special $300 package which included multiple services/air filters/cabin filters/ect But no pressure. Jiffy Lube of Cypress were quick and efficient. We were in and out in about 15 minutes. Staff was pleasant to speak with. Floors were vacuumed and windows cleaned. I am good to go for another 3000 miles. read more

The guys here at this location is great, they answered every questioned I needed answers too, great customer service, and a really fast service, they showed me my cabin filter which I didn't know I had one in my car! Overall experience was great, I'd definitely come back for my oil changes from now on. read more

Came here yesterday for an oil change the guy said 45 mins bc they're going to take lunch. Okay that's fine take lunch I come back after the 45 mins and this guy says another 45 mins... okay so wasting my time. Next day come literally around 12pm and a different guy says they're closing.... It's 12pm you guys normally close at 5pm. Like what's going on here. Very ridiculous and wasting time. read more

2 bad things happened charged me for extra quart oil for 6 quarts when my car only takes 5 and had to pay double because online they dont accept it there on Lincoln but I told them befor they took me and did oil change he said I'm good they scanbarcode at end they said I came in on a Sunday I was excited to get my oil change done I pulled in they had no wait no cars now I know why and 6 employees as I pulled in I let the guy know I had a Groupon voucher he said that's fine we will scan it at the end I said ok come to find out after they were done they don't accept those no big deal I paid 175 out of pocket I'll save my paid online oil change for another participating jiffy next time even this he should have told me that when I pulled in when I told him I would have probably just went to one that accepted but any ways not gunna argue he said that that guy is new there and didn't know but I'm so upset that they over charged me and couldn't give me a refund he said I'd have to come back when Bryan the manager is there so my car only takes 5 quarts google said there technician also told them after I payed he said kus my car does have a dip stick that's why then I also got a up charges for oil filter was 175.00 total they got me I didn't want to argue or fight just paid and I will never go back again they knew what they were doing they were slow bait and hook took my money because he could have told me befor the preformed service also read more

Went there a few weeks back and it was a total.ckown show. The dudes working are more interested in working on their cars and smoking cigarettes. Went in for an oil change and I don't know why I paid 90 bucks for a synthetic blend without any other service. No vacuum or tire rotation. To top it off they left a screwdriver under my car and if I didn't inspect it it could have caused some damage. Will never go back to this place again. read more

Went in for service and they turned me away saying that I can be helped at the Los Alamitos location. They were all just standing around playing pocket pool. As I was arriving notice 2 cars backing up and leaving as well. When I arrived to the Los Alamitos Jiffy Lube I saw one of the cars there that came from Cypress Jiffy Lube. It seems the Cypress workers are lazy and don't want to do anything. Los Alamitos Jiffy lube is great it is like day and night. 5 stars for Los Alamitios read more

I think they do a great job dont get me wrong but they over charge for unnecessary stuff and your bill comes out hella fat.

Although the guys at Jiffy Lube are thorough with oil changes, I unfortunately will not be going back and here's why: I started to bring in my car for oil changes and maintenance to the Jiffy Lube at this location around the latter part of last year. Before that, I used to get everything done at my dealer when I still had my warranty. During my last visit at the dealer they said I would need to change my brake pads soon. So during my first visit at this Jiffy lube, I asked the technician looking over my car to check the brake pads for me to see if they required replacement and ALL he said was that they still looked good (I had mentioned how my previous technician at the dealer had told me it needed replacing soon). Fast forward to my next oil change when I asked about the brake pads again and the technician working that day said that they still looked okay. No other explanation or recommendations. Then, I went in again last week for an oil change and I asked about my brakes again at the front desk because my brakes would occasionally make a grinding noise. Although he said they would try to take a look, he made no mention of it at the end of my visit. I should have asked a second time but I figured that he didn't mention anything because they were still okay. Well yesterday my brake light came on so I decided to take it to a body shop that was referred to me by an acquaintance. After a quick look, the technician at the new body shop was able to tell that my brakes were not looking okay at all. Once they did the full inspection, he said my front and rear brake pads had to be replaced. If I had replaced my brake pads sooner, I wouldn't have had to replace my rotors as well (that was the reason for the grinding noise) which would have saved me a lot of $$$. I am mad at myself for not taking my car in to another auto shop sooner, but I trusted that the staff members at Jiffy Lube were giving me their honest opinion. Had they told me that I should take my car in to another auto shop for a more thorough inspection, I definitely would have done so. I feel that they just didn't really care which sucks because trust is everything when it comes to car maintenance. Super sad face. read more

Sean is the man. Showed up 20 min before closing and Sean had me out with new oil, oil filter, engine filter, and cabin filter - all in just 15 min. He ran the show all by himself from greeting, driving, charging my card, and showing me the new parts before installation. Did I mention that he did this all with a great attitude? He's earned my business. Will be looking for Sean again for the other 3 cars I own. read more