I went to an express oil change business for the first time in my life. I normally do it myself somewhere or have bought it to a place where I know to manager and bought my own supplies. Due to numberous factors like long work hours, and the gf travelling alot this summer, our second vehicle had gone way past 5000 kms since the last service. After procrastinating for three weeks, I decided to pay the extra cost over what I could do it myself for and take it to Jiffy Lube. I thought it would be $40-45 for a simple oil change that would cost me uunder $25 for oil/filter combined. Also, I needed one more Air Miles purchase for a bonus and they are a vendor. The sign out on the street advertised oil changes for $39.95. The car I bought to them is a 2005 Mazda 5 that cost me $1000 so the basic service was all I wanted. When I pulled in the service tech quoted me $55.00!! I asked why so much and he told me that my car has a special filter and there was a $10 premium for it. That is a complete lie. Then they failj to tell me that the advertised price doesn't include a $5 oil disposal fee. So in the end it was almost $58. Had I not driven all the way to the closer location and quit work early to make it there by 530pm, I would of driven away. I stayed, paid the for the service and declined three other suggested overdue services. I know the filter costs me no more than $7.00 at Canadian Tire retail. I can buy it at shop discounted price for $5. Do I have any recourse other than a honest bad review and warning to anyone who reads this?? I will accept the recycling charge even though they get paid a small amount by companies that will come and haul it away for them. I can even take it to the Fire Station in my area and they will dispose of it and any other chemical waste I have at home just so it doesn't end up in a landfill. What should I do? read more