Everything from start to finish. I get my inspections here & several times when I had tire issues…read morethey were happy to fill not 1 but made sure all where up to their psi!

Quick, efficient, reasonably priced. I will go back here when in Asheville. Recommended, thanks.read more

I'm a full time traveler and stopped in a year ago when I was in the area to get assistance with…read moresome brake issues. Matt and his team were awesome, super knowledgeable, and explained things in a way that I actually understood Come a year later and as I'm driving thru the area again my check engine light came on. I stopped in and was super stoked to see that the team was still here. They quickly diagnosed my issue and helped me prioritize what was most important and had the van repaired and ready to go in no time. I wish there was a Matt in every city I drive through!

I came to have my brakes checked out because when I got my oil changed at the dealership I was…read more told that I needed the front rotors and pads replaced. Since I have been to this Meineke previously and I knew they were trustworthy I asked them to see what they thought. Tony was extremely helpful and understanding and I really felt so grateful and reassured after he told me they checked out both the front and back brakes and they were all in great condition! This is an honest and reliable place to bring your car!! I will continue to return and highly recommend!!

Had my car recently in to Take 5 Oil Change #1204 at 1093 Tunnel Road, Asheville, NC 28805. I was…read moreimpressed with their service and friendliness. I will be taking my car back for future oil changes. Highly recommend this business. Thank you Riley and Daniel. Marty Robinson Asheville, NC

I took my 2017 ford f-150 by for an oil change a few weeks ago…read more They put about a full quart too much oil in the engine, which causes smoking tailpipe and oil pressure that is too high. They also aired up the tires on one side of the truck to 50lbs pressure and left the tires on the other side of the truck at 35lbs pressure (which is what they are supposed to be). Brent Stewart

HORRIBLE CUSTOMER SERVICE! I made an online appointment through their website for an inspection…read more When I arrived I was told their online system "doesn't talk to them" and that there were no appointments available and their tech was "busy with a 22 hour job" and thus, couldn't do my inspection despite my appointment. why have an online appointment tab on your website if it doesn't "talk" to you!

Several years ago, I took my Chrysler Town and Country to Fletcher Automotive for its annual NC…read moreinspection and was told it failed inspection due to a leaking rack and pinion, plus a claim that I had a warped and leaking oil pan. When I asked why the oil and power steering fluids were not low and there were no signs of leakage on my garage floor, I was told it doesn't always show up like that and was advised the repairs required to pass inspection would cost more than a thousand dollars for a new rack and pinion and over $300 for a new oil pan. I asked to talk to the technician and see the leaks, and after claiming it would violate their insurance laws to do so they reluctantly lifted the van, where I saw nothing dripping with only a light oil film on the oil pan and nothing that clearly indicated the rack was leaking. I declined the repairs and took it to F&R Automotive, for a second opinion where its owner Fred Vacok (who recently passed away) reported that he found no rack and pinion leak and merely snugged the bolts on the oil pan to fix its minor leak at no charge. I then took the van to another inspection station, where it passed inspection and confirmed both the rack and oil pan were not leaking and later ran that van for an additional 20,000+ more miles before giving it to my granddaughter. It served her well in her last year of High School and into her college years. I've never gone back to Fletcher Automotive and would caution others to be wary.

I just wanted to give this place and the wonderful workers a shout out…read more To give some context: there has been some bad gang violence taking place in the Triangle (shoots, stabbing, rolling gun battles, etc.) anyways after the second shooting spree in less than a week we NEEDED to get away. We were considering Asheville as a potential place to call home so we came up to hopefully relax and also frantically house hunt ‍. A ton of roads in Asheville are extremely tiny and in more than one point during our house hunt we got stuck trying to get through a 1 lane road with cars and trucks on both sides and at some point we heard something bad hit our tire as we were trying to get out under a pile of leaves. Sure enough something hidden in the leaves on the road punctured our tire (we ironically just had them done 2 days prior) and our tire pressure was steadily decreasing. We had very little time with everything we had to do while in Asheville and absolutely needed the car for it and to make matters worse, all the tire places we called would take us till next day (when our tire would inevitably be flat in our hotel garage) and would only take us on a walk-in basis which sucks when your schedule is absolutely packed with necessities. Anyways our hopes of refilling the tire and crossing our fingers till morning we're dashed when the tire air machine was out of service in the surrounding gas stations and car washes. On a desperate hope I pulled into Precision Auto (towards what I'm sure was close to the end of the work day), explained the situation and asked if I could just re-inflate the tire a bit. NOT ONLT WERE THEY ALL TO WILLING TO DO THAT FOR ME BUT TWO OF THE MEN WORKING THERE FOUND THE HOLE AND PLUGGED IT! We tried to pay them but they wouldn't even accept payment! Thank you so much to these kind individuals, you really helped someone during an incredibly stressful time and I wish I could do more to thank you!

Bullies, gaslighters and bamboozlers…read more.. I've been bringing my car for service to this location for close to a decade and I've been pretty happy. I needed a clutch replacement a few years ago and they were accommodating with me purchasing the clutch less expensively online, and they installed it with no problems. They're a bit on the expensive side but I don't mind paying a little extra for trustworthiness and not being talked down to, and ultimately the value of a long term, established service relationship. I was about to take a six hour drive a couple of days ago so I brought the vehicle in to get squeaky brakes addressed, to be on the safe side. They identified (through the car computer) that I needed struts replaced, but there were no symptoms and because I have very limited financial resources I decided to defer that work. As soon as I got on the highway there are started to be a new noise coming from the front, and because I was a little nervous about having not done the strut work, I assumed that was the cause. It worsened progressively and I called the garage. They said it was the struts (that they had heard noise during test drive) but that driving on the bad struts would be fine, just a noisy and rough ride. The noise was really bad and so by the time I brought it back to the garage to be addressed on my return, and after researching symptoms of bad struts, I doubted it was the struts. When I arrived and started going through the symptoms the person at the desk immediately became defensive that the brake service was the cause, and wouldn't listen to me at all, interrupting constantly. He insisted that the noise I was hearing existed before servicing, but he refused to listen to any details about the pattern or intensity of the noise - he just dug in that it must be the struts and showed no attitude of "of course, we'll look into it and figure out what's going on". The guy didn't like how I was disagreeing with his explanation and sarcastically asked "do you do this for a living"? Putting aside the fact that I've been an engineer for 40 years, that's a bullying way to approach a customer when they are asking very reasonable questions and expecting an open attitude of diagnosis the problem. Instead he decided what the problem is before even test driving it. I'm sure a lot of people who aren't knowledgable about cars who how to step through diagnosing a problem would be completely shut down and accept the gaslighting. I left the car there. He test drove it. He was wrong and I was right. I got a phone call saying that "all the lugs on the front right wheel were worn and needed to be replaced" - no apologies for how he treated me. Just as with the struts, there were no symptoms of that type of wheel issue prior to service, and the likelihood of a single wheel somehow developing five badly worn lug nuts is remote on it's own, but for it to suddenly degrade into a major problem with no other obvious cause is more than a little bit remote. Rather, immediately after they took the wheels off and put them back on the problem emerged. It defies common sense to reject that as the cause, and that's the bamboozling aspect, especially combined with the attitude. Nevertheless, when I picked up the vehicle the next day, interacting with a different desk guy: 1. He insisted it wasn't their fault using absurd logic like "it couldn't be a service issue because we're careful". People make mistakes - this is kind of a serious one but it happens - it's just the nature of mechanical work. The key is owning up and making it right. 2. He had no explanation for how five lug nuts would become worn and the others be fine - "I don't know". 3. He prevaricated when I asked if it was at all possible that the brake servicing precipitated the problem. Obviously it could, but he insisted no, I don't see how. 4. Believe it or not he tried to charge me for the lug nuts. When I challenged whether I should have to pay for those he grabbed the invoice and said angrily, we're not charging you. When the guy from the day prior came by and heard that I wasn't being charge he angrily insisted I should be charged the $35 for the lug nuts, I guess as punishment because he didn't like the way I was challenging the quality of the work. 5. I asked if the owner would want to discuss the situation and they said I would not be getting a call, like it was some kind of joke to even ask. 6. I told them I would be writing reviews and they couldn't care less, basically saying "this is just a difference of opinion", as if that made the situation right or that other prospective customers would see it that way. The brake servicing cost $1000 with parts and labor. They could have saved this customer relationship in spite of the error but their attitude destroyed it. The obvious duplicity, defensiveness and arrogance have made it impossible for me to go back. And of course, a serious safety error like that certainly erodes trust in the care the

Great, responsible service. Excellent attention to detail. I've been a customer for years, second…read moregeneration and now they maintain my children's vehicles also. They do things right, I wouldn't trust my cars anywhere else.

Please stop posting this comment under my reviews. I posted on Google as well. You guys refuse to…read morerespond to my email. I have a claim number and every thing. It's been weeks since you told me to reach out. People run!

My car was overheating and I took it in. I was prepared for the worst: a broken radiator, blown…read morehead gasket, and a $1,000 repair. The mechanics at Organic ran a complete diagnostic on the entire vehicle, and much to my surprise (and delight), the solution was replacing the radiator cap. Cost: $15. They didn't try to upsell me, they didn't take advantage of my dire straights. My car is old and high mileage with a lot of little problems (nothing major), and they didn't try to pressure me into spending a lot of money to fix them all. They replaced the radiator cap and I was on my way. Good, honest people. I will be back.

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I would say that when I came in I was welcomed right away. Fernando went above and beyond with…read moreworking this out with Lyft. He spent a lot of time chatting on the phone with the their insurance company. Along with making sure to let me know what was needed. I also witnessed him with all of the other commuters as well, and he was so warm welcoming and friendly to all of the customers!! All the work done on the vehicle was smooth and easy. The vehicle is driving smoothly. They performed all of the maintenance that was needed on top of receiving a free oil change for one small mistake that they made. I would definitely come back to this location and would love to have Fernando welcome me in with his big warm smile!!

After speaking with the representatives at firestone and with them having full knowledge of the…read morevehicle size and type we ordered six tires for our full-size F350 Dooley. Having to wait until the next day for delivery, we arrived and then was told they can't lift the truck. This was concerning considering they had all the details of our vehicle make model and size. I contacted the store to get clarification on why this took place and the representative Bre decided to be sarcastic. Then immediately placing me on hold. A few minutes later, the store manager got on and only made excuses for her employees. I would go to another auto repair tire shop because obviously Firestone does not know what they're doing or how to be respectful to customers when you're wrong. This Only wasted my time and money to make continuous trips over to Firestone when they could've told me this on the first phone call.