Went in to have an oil change and possibly belts changed out. I could do the work personally but do not have the place to work on it. To change the belts you have to remove front passenger tire , which also happened to have a wheel stud missing entirely. I thought it was broken off. I already bought the belt and wheel stud and nut. So I decided to have them do it to get it all done. After all the belt started intermittently squeeling. They found the belt tension bolt broke it was rusted and definitely broke. Offered to temp fix or get the right part , I went ahead and had it done right. Also had all the wipers changed out. Also the two front tires were swapped and they fixed that for me as well. All issues beyond oil change and belt we brought to my attention and shown Customer service was amazing, early on I went to Costco to burn time and so the pack of freshly cooked seasoned drumsticks then checked out and decided a large pepperoni would go nice as well. Brought those for the team at Diamond Jiffy Lube. They were definitely appreciative!! I would highly recommend due to nature of the team and manager! 2007 Nisaan Murano read more

Quick service, friendly staff. Checked all fluids and cleaned windows. Use them every oil change.

They were able to get me in for a tire change over, but it took 4 hours of waiting in a small room with a loud tv. That's after arriving 30 minutes after they opened. read more

Jiffy Lube - Waiting room - Oil Change Stations Near Me - Anchorage, Alaska

Quick and easy oil change. Good vibes and fast service. I will be back round 3 when it's that time again.

I've been coming to the Jiffy Lube on Diamond for years and these guys are the best! They're always polite, quick, and honest. One time they weren't sure about my differential fluid, so they double-checked before moving forward -- making sure I didn't get an unnecessary service but also not leaving anything unsafe. That kind of honesty is rare and I really appreciate it. Normally, auto shops aren't the most enjoyable, but coming here is actually a good experience. The team is respectful, friendly, and makes everything easy. Highly recommend this location if you want service you can trust! read more

Jiffy Lube - Oil Change Stations Near Me - Anchorage, Alaska

This Jiffy Lube off diamond Boulevard is just OK Very busy because of Costco. It is annoying that they are always trying to upsell you on different products. read more

I went to get an oil change from these guys on Saturday for the first time. I pulled into their parking lot at 3:36 in the afternoon. I was driving out of the parking lot with my oil changed at 3:56. These guys did a quality job in record time. With a coupon I clipped, I paid $85. usually it's over 100. I will definitely be back in 3000 miles to get it done again. They also do tire changeovers. I plan to be first in line on Black Friday. Nice job fellas. read more

Very efficient with scheduling and great customer service. It's nice to be able to walk-in and not wait hours. Oil change accomplished!

Went in for a standard oil change. My truck was serviced and I was back on the road in about 30 minutes. The price was reasonable. I'll be back with my wife's car soon. Bill J. read more

We regularly get our oil changes done @ this Dimond Costco location. It's close to home and their hours of operation align with our schedules. Workers are always welcoming and professional. They offer: water, coffee, reading materials, restroom and waiting area for their customers. I appreciate car info being saved into their system, so visits move as quickly as possible (35ish minute wait). As far as cost, it's a toss up depending on how assertive you are. In todays climate, I would expect to spend at least $80, especially if you have an suv or larger. read more

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Great customer service and good value for something you don't really want to spend money on.... Recommend read more

went in for an oil change, dude in the office seemed upset he had to be there and kept pushing for other things to get done on the vehicle sold me on one 230$ all together but over all mechanics were fast and nicer then the customer service representative. read more

I come here a lot, I always get fast & good service. The mechanics and front desk staff are pleasant. The place lives up to the "Jiffy" in their name! I recommend read more

Very professional. Came in for just an oil change. We were in and out under 30 minutes. Comfortable area to wait and clean bathroom.

The staff was courteous and helpful. I just needed my fluids topped off. The attendant got me over to the side bay and got me through quickly. read more

I called a day ahead and I asked if they do Tire change over and they said "yes and it's a first come first serve basis." Next morning I came in early before they're open, I got in line, got checked in and I was told it be a couple hours for it to be completed. A few hours passed they call me saying my vehicle is ready. I paid and I was out of there. It was a breeze, no hassle. I'll be doing business with them again. read more

I will definitely go back to Jiffy Lube on My service was quick, professional, efficient, and price right

I don't want to go there again. They didn't have the particular oil for my mini van, so I was told to get the oil at an auto store near us, which I thought was okey. But I wasn't happy about in-completing job, resetting one of indicators. Even though I requested it twice.... they completely forgot it. read more

Service people were friendly, listened to my concerns. I am not sure that the employee who removed my air filter knew how to tell whether the air filter needed to be replaced. he said it was fine but there was dirt sifting out of it. I was told that the computer oil system use report was reset but today I found that it it is not reset. Ir reads oil life left at 14%. I now need find time to go back and have it fixed. read more

Jiffy Lube on Dimond Blvd. is a great and friendly place to have your vehicle taken care of. Thank you, Sam, Cico, LJ & Lolo for all of your kind help! HJ read more

I went in the Tudor location last week Thursday to get an oil change. I was not able to get one because of issues with my oil pan. Jayson & Ryan were honest and upfront about the problem, then did a temporary fix for me. Afterwards Ryan had gave me a referral and offered for me to return if need be to check issue. All of the staff were professional & welcoming. Appreciated. read more

They did change the oil and filter and adjusted tire pressures. The report states they greased four fittings. It only has two and neither was greased. States that rear differential was full. The plug had not been touched and I added 1/2 quart of fluid. States the transfer case was inaccessible. It is not inaccessible. The front differential plug was also not touched. The dirt was not disturbed. I usually do this stuff myself but this van is hard to get under. It states the tire pressure is F60 R80. They did this right and adjusted all to 35 PSI. Work order #22446. read more

Be careful I took two different cars in different dates a month apart and both engine blew up. I called and they just won't take any responsibility at all. They have 3 month warranty but funny that a little after that problems arises. My oil was completely empty! Never again will I go there read more

Jiffy Lube - Free coffee and water - Oil Change Stations Near Me - Anchorage, Alaska

I normally get my oil changed here and it's always in and out. They also gave me and my car of kids cold water on this hot summer day. Would recommend. read more

It doesn't matter how good the service is . I've always been very happy with their service but the gentleman manning the cash register and checking people in is wearing his mask below his nose ‍. And he's coughing . Now he's on the phone and he pulled it all the way down . I'm sorry this is not acceptable . read more

Left work early to get a signature oil change at Dimond Jiffy Lube and once I got there I was turned away, time was 444pm. The shop is listed to close at 6pm. The employee that came outside to talk to me didnt explain why they are closing early. Instead, when I said dont you close at 6pm, he walked away, that was frustrating. read more

I was the second person before they were about to open and as they were opening the garage doors they told me to go to the second garage and I was only instructed to do what they have told me but as I was going in the garage one of the worker stopped me because they said for not to come in. And saying "Mondays, what are wrong with people." Never go to this place shitty customer service. read more

had my truck pulled in with good brakes and steering. got only an oil change. got my truck back and my steering was almost gone and my brakes was sticking and wasn't how I left it. brought my truck back and they brought it out like how I first pulled in read more

I know you might think it strange, but I LOVE Jiffy Lube, at Dimond Costco. The staff are unfailingly polite, thorough, and do their job well. I think it's weird to love an oil change place, but really, they do it right!!! A nice greeting, and asked what you need, ushered into a clean and tidy checkout area, where the counter guy "takes your order" if you will. Obviously, they try to upsell some additional extras, kind of like "you want fries with that?" Type of thing, as I'm assuming that's where their main profits lie. BUT. Me, I'm straight over to the Keurig machine. I make a lovely fresh, hot coffee, and they do keep the drawer stocked with a variety of K Cup pods, and tea bags. There's a mini chiller with bottled water. It's kept very clean, and it never fails to delight me. The bathroom is also not safe from my childish explorations, and happy smile. It's modern, always clean, smells good, and well stocked. It has an AUTOMATIC trash can. I'm almost clapping my hands with happiness. There's lots of up to date magazines in the rack, to read in a comfy padded seat, should you choose not go and dine at the "senior buffet" aka, free samples at Costco. I always enjoy coming for my oil change, maybe cos I'm not the one paying the bill. I can't comment on the cost, in comparison with other oil change places. My review is based simply on how happy it makes me when I need to come here. And they do a good job with my car too. :) read more

My wife brought our 2014 Ram there for full service. Oil, filters, transfer case and differential. A day after the truck started a whine from the rear end. Today I crawled under the truck to inspect the rearend. I pulled the inspection plug and found there was NO gear oil in the differential. So I filled it with the correct fluid. We hope there is no damage to the differential. Thanks, guys for a bang-up job. read more

in December of 2023 I took my truck in to the Jiffy Lube on Dimond for a routine oil change while I did some shopping at Costco. when I arrived they informed me that after draining the oil in my vehicle, one of their employees turned it over and seized my engine. The first week, the communication with the management at Jiffy Lube was good. They put me in a rental truck and had it at a shop all on the same day. As the week progressed things only went down hill. After a couple engines being found something would happen and it wouldn't work out. The insurance company then found a re-manufactured engine. After it was installed it was found to have a cracked head and needed further repairs. It is now the middle of July 2024 and I still do not have my truck and wont anytime soon. Jiffy Lube has said there is nothing they can do now(even after saying that they had considered settling with me and then taking it up with the insurance co) they said they should have stayed out of it the whole time and now it's up to the insurance company. I had gone to Jiffy Lube for years and highly recommended them. I won't anymore, in fact I would strongly recommend that you steer clear from Jiffy Lube all together. I will be filing complaints with the state commerce and other consumer agencies as well as filing a complaint on the insurance company who has barely communicated anything sufficient during this whole process. read more

I chaged one of tire with rim. $40 charge for just 5 minutes works for it when i flat tire fix before all other place charge only $15. I recommend find other place for fix or chage tire. this place not professional and over charged read more

I went to Jiffy Lube yesterday and had a great experience. Staff is professional, polite and efficient. Was in and out in no time at all. Brad was great. My only concern is when I got home and noticed the wiper blades they used were summer blades. We are going into winter and I just assumed they would put on winter blades or at least given the choice. Otherwise awesome service. Will be going back! read more

Took my 2009 Toyota Highlander in and they did not have the oil filter in stock. Very understandable. But then try to call and I can never reach someone to check to see if they have the oil filter in stock! Jiffy Lube - get on your customer service game! read more

Sam and his team do a great job! I take my car there for everything!! Keep up the great work Sam!

I had Jiffy Lube do an oil change for me on 08/21/2017. This past Sunday my oil and check engine light came on. I took the vehicle to my ford shop Monday morning. Ford advised me that the Jiffy Lube oil filter was not installed correctly and came off the vehicle. This caused damage to my engine and it has to be fully replaced. The management at Jiffy lube stated they will not do anything as it was exactly 95 days when the light came on and they claim only assist up to 90 days. They also claim since my Wasilla Ford dealer removed the filter with this oil change because of light that it voids anything they would do to help. I could not take the car back to them from Wasilla to Anchorage. They destoryed my car with poor service and products. Avoid them at all cost. read more

Always busy they definitely need 2 people in the office not one. Went in for a tire rotation, oil change and cabin air filter replacement. Went to check out 2 hours later and only the oil change had been performed. I asked about the tire rotation and cabin air filter and the employee seemed confused and asked me what I wanted done. This was the same employee who checked me in and gave me my $200+ quote. I wasn't going to wait another 2 hours so I just paid for the oil change and left. He did take $20 off, haven't made up my mind if that's enough to keep me as a customer. If the owner is reading this you need a second employee in the office, the one guy you have in there is running around like a chicken with his head cut off and things are being overlooked. It was a simple mistake this time but could lead to car problems for your customers in the long run. read more

I'd go lower if I could... I did not bring my vehicle in, I had my son do it - as he drives the vehicle. I instructed him to get the standard oil change and nothing else. I would change the air filter etc if needed. After the service was performed, I asked my son what the final cost was. He told me $80. That didn't make sense to me for a standard oil change (4.7L v8), as I expected $60. I assumed at that point that synthetic oil was used, but he did not have a copy of the receipt (and the sticker from the previous oil change at another company was still in the window) so I could not verify that. I called the store that same day and asked what the cost of a synthetic oil change was and was advised $81.99. After hanging up, I checked the debit account that was used to pay for the service. I then found that it was $116.97!!! It was after 6pm, the day before Thanksgiving so could not visit the store until today, which I wanted to do in order to verify services performed, get a sticker, etc. When standing in line to speak to the greeter, I heard him inform an older gentleman that requested 5-30w standard oil for his vehicle, that he was currently running synthetic and to change back to standard motor oil would "ruin his engine". The customer reiterated that he wanted 5-30w standard oil and he was then advised again "OK, I'm just supposed to inform you that doing so will ruin your engine". I then referenced the Penzoil website and found this to be a MYTH. http://www.pennzoil.com/en_us/education/know-your-oil/why-synthetic-oil.html#iframe-L3NvcHVzL3Blbm56b2lsLzIwMTZuZXdzbGV0dGVyLz9sb2NhbGU9ZW5fdXM= After getting a copy of the invoice and finding that my son's vehicle was given "extended life motor oil" at a cost of $81.99 (and hearing just prior, the greeter indicate that changing from synthetic to standard oil would "ruin your engine"), I wondered why synthetic was not used - if the myth were actually true. The sticker that was in the window from the previous oil change, from a different company, indicated that it was in fact using synthetic. The second & third issues were topping off coolant at a cost of $8.99 and changing the air filter at a cost of $25.99 - both items I did NOT wish to have done. My son knew this, but the pressure and "suggestion" from the tech is apparently difficult to decline? I am disappointed in what transpired in that my son was up-sold by pressure on services and that the JL personnel incorrectly inform people and use scare tactics to up-sell their services & products. This is TOTALLY UNACCEPTABLE. I will not go back to JiffyLube nor will I ever recommend it if this is how business is done. ...and today, there was fresh oil on my driveway from where that vehicle was parked. No report of any leaks from the JiffyLube techs and it had recently been to the dealer for warranty services - again no leaks reported. read more

I tried to get my vehicle serviced twice in the last three days using my usual check in and stroll to Costco and pick up when shopping done as I always do but it appears they have eliminated the "counter person" with "We will get to you when it is your turn" Today I told them I wanted to pay for the service I want so I can leave, and he said no I had to wait my turn. I said either take my order or give me my keys back, he tells me the keys are in the car. I get in my car and there are no keys. I get out and tell them my keys are not in my car and about 3 people start bringing me car keys, none which were mine. Finally one of the three guys looking for my keys [which to me any of which could have checked in my car] get my keys out of a random car and starts my car. He said he was sorry my keys were in someone else's car. I drive away. I do not understand why I have to come there and sit in the waiting room until my car is next get up pay for what I want and then sit down and wait till my car is done! It appears you have eliminated the "counter person" to save overhead at the expense of customer service. read more

I visited Jiffy Lube yesterday 6/29/2020 and the service was excellent! I called ahead if I they can do my tires before 5. I came 30mins before they close and they still did my changed my tires. Alex and everyone who works that day are very professional and helpful! I just wanted to say thank you! :) read more