I am from out of town and needed an oil change with my own oil that I brought with me. These guys…read morewere very professional and did a great job. The price was reasonable and they put the splash shield and rubber plug back correctly, unlike other shops I've gone to. They also read my check engine light and told me what it was. I definite recommend these guys!

After being disappointed at the service provided by my dealership, I was delighted with the service…read moreat this office of Xpress Lube. Quick, efficient, friendly,economical.. I'll definitely used them for servicing my Toyota Tundra.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

The worst mechanic shop ever The over charging repairs not really worth the needing fix they got…read more7000 from grant money and abuse people whom ask questions and Vatos garage Mr ALEX is insulted me by talk down and swore at me call me names they refused to release my truck and talk to me in Spanish I don't understand if he's saying bad words or names please don't go there my truck has been in the shop for two months Sincerely concern customer

we are visiting Alaska from Colorado and needed to have our brake pads changed because a different…read moreshop told us they'd need to be changed soon. we are traveling in our 2013 Tundra with two large dogs so we were very nervous about being without our house on wheels for the night. we dropped the truck off at 1:30 and got called back at 3:30. Jeremy told us that wasn't the case and showed us how good the brake pads were still and explained where the noise we had heard was coming from. He said we didn't need the work done, so we decided to get the oil changed! He was so helpful, kind, and knowledgeable. We are so lucky to have stumbled on to this place. Honest and so friendly.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

Never trust this shameless place. He did work that read unauthorized, overcharged me, then turned…read morearound and did terrible work. My car had a terrible squeal after they worked on it, and Bill knew about it and said it was good to go. He also said that the belt was in good condition and didn't need to be replaced, which, as you can see from the photo, it needed to be replaced. Absolutely vindictive and terrible work!!

BEWARE! Bill is an awesome manager/owner, however, he DOES not do the work but has his tech's doing…read morethe work. Small repairs are okay but I wouldn't trust any maintenance beyond simple oil change. Pay your workers more and hire professional workers with credible auto mechanic certification and not technicians who just have jiffy lube experience. Beware and tread carefully at this location. July/August 2022.

Reasonable priced. Friendly and professional staff. Provides estimates via text after few questions…read moreby the front staff - which is helpful given my busy schedule; can't always answer the phone.

Their prices were great, in my opinion. I paid 1/3 of what the dealership charged me for the same…read morework. They also found a safety issue, verified with me for correction, and got it done in the time frame provided. Definitely made them my auto shop for my truck.

I took my lifted Toyota truck (easy access) in for a simple Y-pipe custom bend to connect both of…read moremy headers into one pipe that connects to an existing hanging muffler, not three feet back from the one header. I included the header flanges with bolts and gaskets. After ten days, I checked in since I had heard NOTHING. I was told he didn't have the correct flange to connect it to the existing muffler. Did he order one? No. Had anyone called me? No. So I told him I would get one myself. A few days later, I delivered two flanges, just in case! Four days later, the project is done. Did he screw the hanging O2 sensor back in? Nope, just left it hanging. So, we had a small exhaust leak until we got home. THIS: 200 dollars per hour. Special equipment? No. Special training? No. Parts in stock? No. High-tech computer diagnosis? No. Amazing welding? No, but sufficient. $200 per hour? Yes. Final cost - over 700 dollars. When I asked our front guy, he told me the owners set the prices and that he's just doing his job (collecting the money). Tristen, the welder, nice enough guy, friendly, competent. But it is amazing that the owners believe their work and shop is so precious that they demand that kind of hourly rate for muffler work. To be fair, I noted later that it is posted in a small frame behind the counter. But even at that price, this service did not come close to $200 per hour. Would other specialized services that require a 10K+ diagnostic computer, subscription, and experience, etc., justify it? Perhaps. But pipe bending and welding? No. To be clear, Tristen's work was fine after I provided all the parts, but the pipe This kind of blanket rate is what tells customers to keep shopping if you need exhaust work done in a timely and fair way... and don't forget you'll be charged an extra 3% for using your CC. ;-)

Hello! July 2025. Bill setup my cars part replacement! Next day, Brett changed out part in 35,…read moreminutes. I was in and out in short order! Great relaxing waiting room area. Rock music playing on radio. (I'm a Rocker). Again, my car runs and works like new THANK YOU Jim, Bill and Brett

5 stars going strong…read more Honest. Fair priced. Can get you in. Cons: getting someone to answer the phone

I had my vehicle's windshield repaired at this shop about 5 months ago. Unfortunately, the repair…read moredid not last, and the windshield is now having problems again. I returned to the shop expecting the owner to inspect the issue and provide a reasonable solution, but instead, he became extremely upset and angry. His attitude was unacceptable and completely unprofessional. Rather than taking responsibility and trying to help a customer who had already paid for a service, he chose to argue and become aggressive. A business should stand behind its work and treat customers with respect. I am very disappointed with the quality of the repair and especially with the way I was treated. I would not recommend this shop to anyone based on my experience.