The Quality of the service here is the worst I have ever dealt with. An oil change that should have…read morebeen super simple, became a nightmare. They essentially stuffed a rag into my oil filter, then said oh well, when I have to have it towed to another shop to have my vehicle fixed properly. Their arrogance on the whole matter is the most surprising this out of it. It will cost you significantly more (like your vehicle) going here than somewhere that can be trusted. DO NOT USE THE CROOKS.

Excellent customer service Quick and efficient. Clean lobby area. Friendly associatesread more

Knowledgeable, informative and reasonable to work with and maintaining my Subaru. I was able to get…read moremy Subaru regular maintenance done for a very good rate. Owner also educated me about upcoming maintenance he and the manufacturer recommend.

I've used both the Anchorage and Eagle River "A&A The Shop" locations. Both locations did…read moreoutstanding work and provided excellent customer service. But I must mention Zack at the Eagle River location. He went above and beyond my expectations; I had just met him, was broke-down along the road and couldn't get an immediate tow. Zack helped me retrieve the car, had it quickly diagnosed (transmission), gave me a fast turnaround date with a fair price, plus gave me a loaner vehicle! He has set a high standard. Won't use any other shop for our Subaru.

Fast and easy In and out…read more Thank you for your service Midas I will recommend to my friends.

this place is awful. they have no managerial mindset. drop a truck off for oil change at 8am. they…read moresay they close at 6. i show up at 550 with 4 techs sitting around talking. then they all scramble when I come in. "oh youre up next." of course. I sit here until 6:45 and listen to 5 complaints. not of time but of quality of service. avoid this place. it sucks

This gentleman came out in -15 degree weather, helped me start my car. Excellent customer service!read more

After utter failure at the Ford dealership and refusals by the freestanding repair shops, I…read morecontacted Renfro's to see if he would repair the transmission cable on my 1996 Ford Ranger. I had purchased a replacement part that I hoped would work. Well, this eager young man was there in a day and made clever modifications to complete the repair without problems. In fact, he made it better than the original design! His charge was ridiculously low, so I gave him a well deserved tip. I give him my highest recommendation.

I went to Eagle River Automotive to get a hole my tire plugged. Service was super fast and easy…read more Cheap as well, only $20! They also were the only place able to get me in right away.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

Reasonable priced. Friendly and professional staff. Provides estimates via text after few questions…read moreby the front staff - which is helpful given my busy schedule; can't always answer the phone.

Their prices were great, in my opinion. I paid 1/3 of what the dealership charged me for the same…read morework. They also found a safety issue, verified with me for correction, and got it done in the time frame provided. Definitely made them my auto shop for my truck.

I have been using this jiffy lube location for years. Love it! I drop my car of and walk over to…read moreCostco to shop while I'm waiting. Great and friendly service. After my husband passed away, I pulled in to get air in a tire while I was waiting for a replacement. Fantastic people. No charge but treated me like a preferred customer. Personally, although not expected, I like to tip.

Quick changing oil and checked all other vitals and vacuumed my car while they were at it! Worth…read morethe wait!

I am from out of town and needed an oil change with my own oil that I brought with me. These guys…read morewere very professional and did a great job. The price was reasonable and they put the splash shield and rubber plug back correctly, unlike other shops I've gone to. They also read my check engine light and told me what it was. I definite recommend these guys!

After being disappointed at the service provided by my dealership, I was delighted with the service…read moreat this office of Xpress Lube. Quick, efficient, friendly,economical.. I'll definitely used them for servicing my Toyota Tundra.

Mr. Bretey was fast and extremely helpful. Before coming to his shop, I had called around to all…read morethe Eagle River and Chugiak auto shops for quotes, and Mr. Bretey had the best price. He gave advice on where to, and more importantly, not to purchase parts from after the O2 sensor Napa had sold me had the wrong adapter. He was able to splice the wires and make it work, my truck is running a lot better. I would come to him again. However, he does only accept cash or check, no cards.

Poor quality of work. Not very detailed oriented, which is key to doing good automotive work.read more

I took my '83 Mercedes in this local family-owned and run shop did a fantastic job. This place…read morecharges premium prices, but I, for one, don't mind paying for quality work. I would definitely come back here if I needed it (I live in Fairbanks, and I was in the Anchorage area for a long-recovery medical operation during these necessary fixes). Also, I would vouch for the quality of workmanship and general professionalism of this business overall. Finally, the family-run ambiance of this mechanic shop is always refreshing, as I'm personally used to American-corporatism, an experience I earned from recently spending at least ten years in the lower 48.