Update: received a detailed response on 2/26 along with the note below from Nicole that they were…read moreshort staffed. Update: I emailed them on 2/23 as requested by Nicole. Will update when I hear back. Would not recommend SolarMax at this point until they improve their customer service. Look into other companies and their service reviews since you will most likely have to contact them multiple times with questions about the system/billing. They were very prompt and quick with reaching out and getting back to us when they were trying to sell us solar. However, now that we have been customers for years and our sales rep left, it takes multiple calls to even get through to customer service and then multiple follow up calls after since they have to email other departments to get an answer and do not call back. It seems like they are short staffed and for a big company like this should invest in more staff for customer service. That way they can provide the same experience we received in the beginning. It's been almost a month after I initially contacted them and my question still has not been answered. Seems like there is only one customer service rep and she definitely needs help.

They get you with overprodcut clause in their bill -- be actually aware of this company and how…read moreshady they are - I have solar panels on my main house and it doesn't just randomly increase Use Sunrun if you can! I have filed a complaint with the state Here is the FINE print "You will be billed for the estimated average monthly production for the first year. At the 13th month of billing a review of the solar production will be performed to determine how much power the solar system has produced for the year and how much Solar Manager has charged you for the year. At this point if the system has under produced Solar Manager will give you a credit on your account. If the system has over produced you will be charged for the over production. Solar Manager will also adjust your account to include that extra monthly production in the coming year." my bill that was $116 a month is now $136 a month, with another annual charge of what they state - "We also completed the annual true-up on your account. Over the past year, your system produced more energy than expected. Because of this overproduction, your account had a reconciliation balance of $183.95" Again WHAT? how am I saving?

Guyou Construction exceeded all expectations and is hands-down the only company I'd trust for solar…read morepanel installation. Their team was punctual, professional, and delivered exactly what they promised--on time and with zero hassle. If only I had more rooftops to solarize--they'd be my first call every time!

All custom installations, such as this, are subject to having issues. When you have 30 to 40…read morepenetrations in your roof from a solar install, chances are you're gonna have a leak - the difference in the end is based on the company that you choose to do business with, and how they handle the inevitable issues. I had a relatively minor leak almost 3 years after our Powur Solar system was installed by Guyou Roofing. After contacting them, no arguments, they did not hesitate to return with a crew who went over every penetration, and resealed them just to be sure, even though the leak was very localized to one area. They even repaired the stains caused by the leak, to our interior living room ceiling. Jesus H and the crew left no mess, were very thorough, and he explained exactly what work was performed. No arguments, and no charges for the work - Powur Solar & Guyou Roofing are Class A companies that I would not hesitate to do business with again, and I will refer them to all who ask for Solar and or roofing.

Lie about rates to get you to sign contract which doesn't match the rates you were quoted.read more

My experience with Kade Massey has been nothing short of amazing. I am so grateful for all his help…read moreand educating me on my options for going solar. Thankfully my roof gets lots of sun, so he was able to help me save a ton of money with the solar switch. The panels he got for my home are top tier and the warranties are the best I've found (and trust me, I looked into a bunch of companies) overall I was very impressed with everything that Solar Sun had to offer. Kade walked me through the whole process and kept me updated throughout every step to getting my panels installed and turned on. Thank you Kade!! I'll be recommending all my friends and family!

These guys were fantastic! They came out, quickly diagnosed the issue with my solar panels, and got…read moreeverything fixed and running again in no time. Honest, efficient, and super reliable, and the pricing was very fair. I highly recommend them!

Please avoid this contractor. Don't waste your time. I called this contractor and they gave me a…read moreFriday date at 3:30. They never arrived or called me. I called several times before I could reach someone. The lady on the phone apologized and stated that the field person (Larry) was busy on a call and could not reach out. I said that was okay and asked to be rescheduled. They gave me the following Monday for 11:30. Once again no call and no one arrived. Since then I have called and left a message requesting a call back. They are not answering their phones or returning calls. This type of service is completely unprofessional.

Elite Roofing and Solar just completed the repair with my roof which was leaking for a while due to…read morea poor solar installation by Freedom. It took me 6 mos. to choose the right company for this job because of 41 solar panels in my roof. I had about 14 roofing companies who gave me an estimate and some of them don't do the solar. I did a lot of checking with the companies and I decided to award the project to Elite Roofing, a family owned business, because of the quality of their workmanship, their expertise with the roof and solar, the underlayment they are using, which they explained to me compare to an ordinary felt paper. They even told me that some wood might be in bad shape under the tiles. I was very happy with their work, on time and they clean up at the end of the day. The team worked very precisely to meet the codes and take their time to make sure that no water will leaks to the kitchen and living room ceilings and take pride of their work. The good things about Elite is they have very skilled who are experienced also with solar, all in one company to do the roof and solar. If you are a homeowner and looking for an affordable roof repair, I highly recommend Elite Roofing & Solar, their price is very competitive with quality and not quantity

These people are so easy to talk to and work with. They say that they are a family business. It…read moreseems that way. All the workers showed respect to everyone, unlike many other employees who do not care for the employer and the customers. Very good presentation, good pricing helped them to get the job.

Great install by EDDY AND ANGEL friendly professional I…read moregive them 6 STARS and a ABC they did some extra things ABOVE AND BEYOND THE CALL OF DUTY thanks for a great job Bob

My husband and I have had our solar up for several months now and we're already seeing huge savings…read moreon our bills. We are both retired, so our energy consumption is pretty high from being home most days. This experience with Solar Optimum has been such a positive and pleasant one. We ran into a few hiccups along the way, but Hannah from the Quality Assurance department checked in with us regularly and made sure things progressed. It showed us how much they care about their clients.

They claimed to beat any price. Needless to say we got a better price from another company for a…read morebetter product. I'm always suspect of any company that says we will beat any price. Don't waste my time and just give me the best value upfront. Lesson learned, don't waste your time.

I had gotten many quotes for a solar system in the past and have know of OC Solar when they first…read moreintroduced me the solar roof. While the solar roof was way out of our budget, the solar panel and powerwall system that they've configured for me was well beyond what I expected and was well within reasonable cost. Sun Run was out of the question, and even Tesla themselves weren't able to meet the final project demands when they first designed my system. OC Solar was the only who actually met my needs and were on top of the whole project timeline. Look no further than these guys. They did a wonderful job and would go to them in the future for my other solar needs. Ask for Brooklynn and she'll take care of you, without a doubt.

Amazing experience, supreme professional who arrive on time and did excellent work. His services…read moreare moderately priced. The man knows his craft and does great work, so if you need electrical work done well please call.

The work Paul did was amazing. He was very professional and took his time. I will be sharing…read morepictures of what it looks like, but it looks outstanding. I did not expect him to install my charger on the wall, but he did. I asked about 20 different electricians to install my EV charger and they were all charging me 1500+. Paul, he only charged me $650. I think that is very reasonable, especially in this economy and the hard times people are facing. Also, he was nice enough that, when he showed me the first picture, there was miscommunication and the wrong plug was installed. My charger needed to be hard wired and a plug was installed instead. He only charged me a couple bucks more to change it out and I have no complaints. Thank you for your hard work and I hope your business continues to grow.