Before I get started I want to say that 'Jack' seems to be the gentleman in charge of service.. lol…read moreor maybe Im just not sure:) but no matter how busy they seem to be, the both times I needed to speak to him he dropped what he was doing and listen to my every word, that spoke volumes to me. As I much appreciated that. However I am going to write a second review once I pick the boat up. But as it stands I'm loving where I have left my boat to have my concerns addressed. ---------- I have now picked up my boat... I was thrilled with the price!! Was prepared to pay more, because all us boat owners know, if you can't fix it yourself you're gonna pay the price for the service. For me, this place was straight up!, attentive!, and very informative, along with super personalized once here. That was my experience every single time I spoke to them over phone or when here in person. They are all great, but Jack was the man!! Thanks everyone! See you next time. T. WEBB :) happy camper!

In short this boat shop does business in a very un-ethical way…read more I took my boat to them with many concerns, Mainly the boat proposing and electrical. (Note they only take cash or check, and do not take credit cards because people challenge it, which makes sense because they tell you one price and charge you thousands more.) Dana the owner walked the boat with me, seemed very knowledgeable explaining the order of repair we needed to do. ( Mechanical, Electrical, structural, then cosmetic) my boat is an older bay liner (1988), all that made sense. He quoted me $1,500.00, to do a yearly maintenance and swap out the prop and change the hub to the new square style. He said he will be in touch to give me a quote to get the Mechanical and electrical dialed in and to see if it's even a project worth doing. I get a call on speaker phone with him and his son about a week later, about how the work is coming along and they have installed a new Binnacle, gages, done wiring, and was asking for me to come down to put a deposit. Being I was confused I told them I would be down the next day so they could walk me through what was going on. (I had not given permission to do any of this work they were talking about) I met with Andy the following day, where he walked me through all the work they had done. I asked him all this work was included in the $1500.00? Long story short, He apologized acknowledging he should have called and there was a miss communication, that the boat was mechanicalyy sound, and they believed that it was good to start all the work. He was about 80% threw all the work and assured me all the mechanical work and parts were good they were waiting on the prop, and they were going to finish going threw all the electrical and if there was any further problems he would call me if they needed to do more work. The estimated total was $4,200.00. He acknowledged that I was up set that they did $2,700.00 worth of work with OUT approval, and apologized multiple times. At this point I felt it was a sincere mistake, Andy said the boat would be ready for pick up the next Monday, and he would call if any thing changed. I show up to pick up the boat, going threw it with Dana and another tech, the boat still didn't have the new prop on it, on top of that it would die when the trim was actuated (they said the new Pinical was wired in wrong) and they would need to look at it. When I went in to pay the front desk didn't have the paper work, and said it would take some time to get the paper work together. I told them I couldn't wait / come back later. That I would have to pic up the next Monday. The front desk lady emailed me the final bill and it was now $5,400.00. I called her and asked her to speak with Dana and Andy to make sure there wasn't a mistake, she said she would and get back to me. (She never did) When I showed up on Monday to pick up the boat, work was completed new prop was installed and I will say the boat ran well. The bill was the same, so I asked Dana why it was $1,200.00 dollars more than a week ago, so we went through the bill. He pointed out that things were added like a key switch and blower motors and a host of other things that were not in the second estimate of cost, and stated they tried to get it close. I explained that's not close, and that I have been very nice and understanding, but I never approved this extra work, nor did I approve the first bout of extra work. That in fact I only approved the yearly maintenance and a new prop with the new style hub. It was my hope being a business owner he would do the right thing and at the very least honor the $4,200.00. estimate since I was for a second time not notified of additional work. He refused, explaining to me "this is how its done" that additional things pop up when fixing older boats that need a lot of work, "its takes too long to call for every thing". I may be wrong, but in 18 years as an automotive mechanic, Ive never done work that wasn't approved. In my personal opinion if work is done that wasn't approved, or worked outside of the budget, the business is taking on the cost at that point. I want to be clear in this review, I am not up set with the work that was done, or the cost of the work that was done. I am up set that at no point was I called, at no point did I approve or say yes to any of the work done out side of the Maintenance, Prop and hub replacement. The sheer audacity to think it's ok, to perform over $4,000.00 worth of work with out asking, and expecting some one to be ok with it and pay that is ridiculous, and un-ethical. Beware that when you go there not only do you have to pay cash / check, you may get charged for work you never approved. It's a slimy way of doing business, I would recommend every one take their business elsewhere, to a shop that has some ethical business practice. I will be contacting the BBB, FTC, and the Arizona Attorney General reporting for unfair business practices and possible stolen

Looking for great boat repair and service I hv to say these guys jumped on it and helped with my…read more2007 Malibu 23-foot Wakesetter LSV. Michael is the guy to talk with!!! He had the same boat as me and know what to do!! Help with pricing the job and make sure this was going to benefit for the me and what's need for the boat. If your looking for the best detail in town just ask for Justin! He made the boat look brand new again!! Justin walked me through what to do and was willing to help me keep this boat looking it's best Yr after year!!

Terrible service. Sold a boat from under me after offering a deal. Salesmen clearly don't talk and…read moredon't get back to you about anything.

I love this place. After looking at two boats for sale…read morethrough private parties, we became uncomfortable with the sellers. We then went to Sun Country and got a great deal on a 2007 24' Four Winns. They even detailed it and went through the mechanical components in their shop. Very professional! We felt like going through a dealer, who handled the paper work and did a safety check was the way to go and we were not disappointed. If you are in the market for a new or preowned boat, go see Diane at Sun Country. She is professional, honest and informative.

I recently had a brokerage boat under contract here that I found on YachtWorld. I paid for an…read moreengine survey, and a hull survey. I obtained financing and insurance and when it came time to close on the deal, Sun Country could not produce a clear title to the vessel. I extended the contract several times to give them more time to obtain a transferrable title, which they could not. After the contract expired, I asked for the survey monies back, as they could not fulfill their end of the contract, and I was basically told it wasn't their problem. I would recommend staying away from ANY firm that would treat a buyer in this manner.

Great service and good communication. Very professional when working on my nautiqe boatread more

I had a great experience with the parts/service team at Action WaterSports. I live in California…read moreand it is extremely difficult to get my local boat dealers to help with practically anything. I was looking for a rudder for my wakeboarding boat and called 3 California dealers, each of which had some excuse not to help. So I called out of state to Action WaterSports and Christian in service was very pleasant and said he could help me. He called the manufacturer in California, ordered the rudder, got it delivered within 3 days and had it shipped to me within 2 days. Less than a 1 week turnaround. What was even more impressive was that Christian called me to update me on my order status 3 different times. In my 10 years of experience owning a boat, it is a rare thing to find anyone at a boat dealership, other than a salesman that is trying to close a deal, that will call you back, let alone follow through in a timely manner. Thank you to Christian and Action WaterSports for helping to get me back on the water so quickly!

After trying many boat dealers service department, I have finally found the one to stay with!…read more Don who runs the service department knows boats and knows how to do it right. They are friendly, fast and very fair! In fact, they will go the extra mile for you!

Nothing but great things to say about Brett & Wolf Watersports. From the beginning (coming in to…read morelook at boats) to the purchase, Brett was very professional and thorough. Would highly recommend them.

Jim was SO ATTENTIVE for all our concerns. Jim was very professional and friendly and actually…read morecares! Miguel kept us posted on everything and went beyond our expectations You don't find too many businesses that can be said for VERY HAPPY!

Love this place! Hands down best customer service I've ever had! I take my 25 Tiga ZX in here to…read moreget serviced. They are always slammed but find a way to work me in very important during boat season. They go above and beyond to service my boat and communicate with me about it. Miguel the service manager is worth his weight in gold. These guys are experts and answer all my questions and deliver results. They answer questions that go above just service related questions and and knowledgeable and friendly. Love having a company I do business with be so reliable and trustworthy if only all businesses could be this good.

Neil is great to work with!! This place has great Customer…read moreService and are easy to deal with. i bought a brand new boat and the first time we took it out the bunk came off the trailer. Friday evening after hours and Neil was a call away. he worked thru me storing the boat on the water overnight and had his service team all set up in the AM to repair it. Still have to take boat in for its first service, which Neil is taking care of due to this mishap. Good to know there are still good business's out there!!

I had the opportunity to purchase a 2020 Malibu from this dealership and every step was…read moreprofessional, courteous and informative. Since the purchase I have visited the store and every time the service and expertise is exceptional. These folks are top notch. Thank Ypu Boulder for setting the standard.

Just installed my new rear Bimini extension top for my Axis boat! Super easy installation! Can't…read morewait to get out on the lake with this. Highly recommend if you're looking for a little extra shade on your boat :)

Jerry was fantastic to work with. He takes your call, calls you back, is honest and upfront with…read moreregards to timelines and does his best to over-deliver. He replaced a damaged tower (which was one of his original designs) and built / installed better than new, ensuring to upgrade pieces that have improved in functionality or design (footings, etc.) since the original install. Jerry also takes the time to fully explain everything he will do / did, the challenges that may come up, and simply makes you feel comfortable that the job will be done right. It certainly was in our case. Thank you Jerry!

Had a great experience with the parts department at Complete Marine. Sam and Priscilla went above…read moreand beyond--they are super friendly and clearly focused on providing the best service possible. It's rare to find such a helpful team. Highly recommend!

Frank, Dustin and Sam in parts are lol top notch! Each have been extremely helpful with any needs…read morethat i have had for my Yamaha 255XD boat. They are fair and honest about service and pricing. For any repairs or service they have completed the work on time or early. Sam is super helpful and knowledgeable for all parts.

We have been working with Ty to purchase a camper for over 6 months now. He is extremely…read moreknowledgeable. We ended up ordering a camper and the entire process was seamless. The communication and the subsequent work needed on our truck to accommodate the camper was done well and timely. Would highly recommend this company if you are looking for a camper.

Everything, Ty is outstanding to deal with and very fair on his pricing. Bought a new 2025 Bigfoot…read morefrom him and couldn't be happier.