Kenny went above and beyond for us, and we couldn't be more pleased! We brought our boat into…read moreGlendale Marine for a tune-up and a full check-over since we're new boat owners. Kenny was extremely responsive, prompt, and handled all our questions with professionalism and expertise. He made the whole process smooth and stress-free. He has absolutely earned my highest recommendation, and we'll definitely be returning customers for any future needs!

Had my lower unit checked and dismantle to tell me I needed a new housing unit and a new dog clutch…read morefor my 1999 Johnson 115. I paid $150. Have them look at it and tell me I needed a new gears for the lower unit. I brought it home and I put it back together and I fix something else on the boat for the throttle cable and it worked just fine. They were gonna charge me $2200 for parts and labor for a lower unit replacement gears

Brent and his team are exactly what "all the other five star reviewers" said!!!…read moreWhen you're trying to figure out a place to work on your boat, it's like taking your vehicle to an auto repair shop, you are nervous as can be from the unknowns! After a couple of minutes talking with Brent, I already knew this is where I wanted to be! I powered up from a Evinrude engine with my new to me 2018 Mercury OptiMaxx, 250, on my 2000' Triton, 22'. There's nothing he didn't explain, or go over with me, I felt I could not have been in better hands. No wonder they stay busy!! My boat is a screaming machine now!! Thx Brent!! Sup Bass!!

Great service and very honest. Bought a used boat recently and the first time I took it out, we had…read moreissues. Took over to Performance Marine and a few weeks later it came out running way better than I expected. I was contacted about the issues that they found, they explained to me what the found and told me costs. No hidden fees, no nickel and diming. Very happy and I highly recommend. As a first time boat owner this experience was out of my comfort zone but Performance Marine made me feel comfortable and happy that I took my bought to them

Sometimes just sometimes it not all about winning your business first time around. Making…read moresuggestions and steering the consumer to the most cost effective solution can win you future business. Mobile Mechanic did just that with my RV. Thank you for helping me go to the right place at the right price with no hassle for something as simple as an oil change. You have my future biz when anything goes wrong with my RV

From the owner: Our business is predicated on Equipment Service & Repair…read more We Service many types of Equipment, here are a few types we Service: Auto, Truck, Big Rig, Marine, Industrial, RV, Heavy Equipment, Construction, Asphalt Equipment, Big Rig Trailer, Outdoor Power Equipment "Bobcat" Skid Steers and. Loaders

Called and received a call back later in the day. Received a quote and Ray did a great job…read moreexplaining what the process was. I appreciated the quote and he kept me up to date on the timeline for his visit. We highly recommend Ray for RV services as we just purchased as 2026 Brinkley, that needed a vent hole put in! Excellent service and fair price!

I'd stay away from Primitive RV/Marine in 2023. here's my experience:…read more 14Feb requested an inspection quote for my 2017 MicroMinnie here on Yelp, declined the $499 plus $125 for 132-point inspection, Agreed to $350 for two hours of inspection notes from Ray. 07Mar appointment was at 10:00am, and when I arrived, the receptionist/desk guy did not know what type of RV I had, or what my appointment was for. Resolved the issue talking to the actual technicians and got some good info. Left travel trailer there and was told by the end of the week (4 business days) I would get inspected and then get the results that following Monday. 11Mar nothing heard all week, so I messaged on Yelp asking for an update. Was told Monday I'd get a call with info. 14Mar messaged again saying I hadn't heard back Monday or Tuesday. Was told there was a delay for pricing some parts and many employees didn't come to work. Will get the inspection report ASAP. "this isn't our usual experience, apologies" 15Mar again was told I would get the info by the end of the day. 16Mar I messaged again, asking what was going on. Was told the next morning my RV would be the first priority. 17Mar got a voicemail about the results, and 11:35am got a DocuSign via email with a $3,500 Work Order request. I chose to pick-up Monday morning to get another quote from another technician, since my travel trailer is a 2017 and only has 8,000 miles, mostly stored in the shade by an older couple before i bought it. 18Mar I asked if 11am was less chaotic for pick-up on Monday, but I never got a text back. 20Mar asked Monday at 10:00am again if 11:00am would work. Picked-up trailer and after my credit card was charged, it was $364 instead of the agreed no-tax $350. it truly was the icing on the cake; getting charged a fee (credit card fee? not sure, since it was never brought-up, and i later saw it on the receipt). Ray/Timothy at the end of all of this did not even offer to help me exit the packed parking area, unsurprisingly. He just acted like this was how it was, industry-wide. Because of all the clusterf***, I asked for a discount on the bad experience, and Ray/Timothy said it wasn't possible and made many excuses. I mentioned that competitor Top Notch RV does a complimentary lube while the wheels/hubs are already off: "a pre trip inspection is $278. That's 2 hours for me to go over your entire electrical system, appliances, plumbing, perform a gas leak test, roof inspection and do a general once over of your entire trailer. If you would like your bearings re-packed and brakes cleaned and adjusted which I highly recommend being done every year especially if you're going on a big trip it's $350" Primitive could easily clean/pack the bearings and clean/adjust the brakes while the hubs are off during the inspection, but i'm not sure even the $500 "Full Inspection" includes this. Mostly, I feel taken advantage of because I was super lenient and accommodating, but basically I paid $364 for my camper to be gone for almost 2 weeks, and for the techs to tell me that the tires and brakes are totally bad and unsafe. I took the camper to my local tire shop (Ron's in Tempe AZ) and they had the bearings and brakes cleaned/adjusted/lubed within a day for $250 total, and said the date of the tires and brakes isn't the only metric for safety (my tires aren't dry-rotted at all, but Primitive wanted to charge me for 4 new tires and 4 new brake hubs with parts costs double of what their competitor Top Notch quoted me. Also of note, Primitive RV doesn't have any certified/master RVIA/etc. technicians. Ray/Timothy claimed this was because people who are certified inspectors can't do the actual repairs after an inspection. This seems strange, since all the other companies around Phoenix quoted me for both inspections and repairs. I think he was trying to use some word trickery about when using RV comprehensive insurance, but I wasn't using insurance. 2/5 stars, would not do business with them again. I'll be leaving this review on other sites as well, which I rarely do (want to prevent other people from getting poor customer service and wasted time). Super let-down. I blocked Ray/Timothy here on Yelp, but I'm sure he/Primitive will post the usual excuses below this when my review hits. My guess is there will be something about being "a little confused" about my bad review, since I declined the full inspection (this is irrelevant to my argument about customer service and fraudulent attempts to fleece me out of new brakes and tires for no reason). He'll probably claim the tires are from 2015 and the brakes are from 2016, which according to some publication are 'unsafe' (yet my local shop said there's no dry-rot and they are fine for another year with tons of tread/pads). I'm sure he'll claim they went "above and beyond" to make sure I got what I needed, and they gave me lots of good info (this is also irrelevant to my complaints of double-priced parts and 13 days).

Purchased a boat in march and took it to canyon lake only to find it had major issues. Called…read morenumerous shops in the valley which were all booked through June. Spoke with Brett of CP Marine and he stated we could drop it off and he would get to it in a timely fashion. The repair facility is super nice and Brett is straight forward and honest about what needs to be done to get your boat back in the water.. As most people don't understand it's not cheap to own a boat and maintenance is the key to problem free weekends. His mechanic Jamie was friendly and very knowledgeable on the possibilities of the problem. All in All, we live 2 hours outside phx and I will be giving him my business on both our boats. Don't waste time with happy go lucky shops that try to make you feel good. Go to CP Marine because they get sh--t done and stand by their reputation. Thx again Brett and Jamie!!

Brett was honest up front and told me he does not work on outboards like mine. He gave me a…read morereferral and could not have been better. If I had an inboard I would have taken it to him.

Hi General Public,…read more After reading the reviews I can confirm that Dennis and his team at Shadow Mountain Marine are some of the best there is in both cost and service! He not only squeezed me in to fix my little outboard between his backlog of larger jobs, but he explained in detail, what the issues were, why there were issues, and showed me how the parts that failed preventing my motor from running properly. My first impression of Dennis when I spoke with him was that he was an honest straight shooter and I was 100% correct. He even went above and beyond showing me how to properly operate and maintain the used motor I had just acquired to get the maximum amount of life out it while it was in the water tank. His rates and advice are the best you'll find in Phoenix and I'll always be using Shadow Mountain Marine moving forward. P.S. Dennis is also heavily involved in Phoenix Fire Department fundraisers and charities as a sponsor. Personally I like doing business with a small business owner that also knows the value of giving back. I'd give him 10 stars if I could.

Was a huge fan of Dennis. Brought my Old Sea Ray back from the dead. Had him do work on my outdrive…read moreon my bass boat. Left him a great review on Google at his request. Then two years later I come in, not called, I went there! Needed him to fix my out drive on my sea ray, which he fixed prior. Put me on his list, said I was a "preferred customer " and moved me up 1 month on the list. Which was still a 2 month wait. Then April came, the month he told me . So I called to get an update, he seemed mad I was even asking, yelled at me about the boat he was working on taking days longer then it was supposed to. Said he was in the boat and would call me back. Never did . Now its September! So boating season is over. I removed my 5 star review from Google . As I figured it doesn't apply anymore and am leaving this updated one. Not sure why I got no return call and a cold shoulder after being a good and loyal repeat customer? Sad and disappointed. Would not recommend any longer...how could I?

Chad is awesome!!! Repaired my 1997 Tracker Force 120 motor when the service/sales place where the…read moreboat originated from wouldn't touch it. Chad I'd very knowledgeable and a super friendly dude!!!! GO HAWKS!!!!

Chad did a great job servicing my 2017 Chaparral VRX jet boat…read more He even found other issues with my boat and will be following up with me. Chad is very detail oriented, great communications skills and great to work with. I'll be using Chad for all my future boat maintenance needs.

Called chris to come out to do an outdrive bellow service on my boat and replace lower shift cable…read more After the service, took the boat out for the first time and the boat would not go into gear without stalling. Brought it home with further inspection and realized he replaced the shift cable with a used one that was rusted and corroded. Also inspected bellows and found he used a Chinese knock off shift cable bellow that was cracked and filled my bilge full of water. Fast forward, I fixed those problems and used the boat for the rest of the season. New season coming up, took boat in to get serviced and inspection. They sent me pics of the drive shaft rusted, gimble bearing rusted, and now have to rebuilt the upper part of the outdrive for a total cost of $5,500!!! The mechanic said it was due to the bellows not being serviced properly. Do not recommend!! Total shade tree mechanic!!

From the owner: Mobile Marine Mechanic with over 25 years experience. Covering Maricopa County. read more

They were helpful and responded back saying that they didn't do the type of work that I was looking…read morefor, but they were quick to respond.

cargo hitch on odyssey, highly recommend work done promptl, would or hesitate to use againread more