Had a great experience with the parts department at Complete Marine. Sam and Priscilla went above and beyond--they are super friendly and clearly focused on providing the best service possible. It's rare to find such a helpful team. Highly recommend! read more

Frank, Dustin and Sam in parts are lol top notch! Each have been extremely helpful with any needs that i have had for my Yamaha 255XD boat. They are fair and honest about service and pricing. For any repairs or service they have completed the work on time or early. Sam is super helpful and knowledgeable for all parts. read more

Long time established local marine dealer with ample inventory, friendly staff and an extensive collective knowledge on everything Marine. A one stop shop for Boat Sales, Service and Maintenance Parts (as well as boat accessories, both for upgrades and for on the water) Serving Arizona since 1975 read more

Complete Marine - Complete Marine Yamaha-Bayliner-Vexus-Caymas dealer located by Phoenix sky harbor on 46th Street and University in Phoenix, Az - Boat Repair Near Me - Phoenix, Arizona

Just bought an old Bayliner and need some parts. I spoke with Sam in the parts department. He was super helpful and answered all of my questions. 100% this is my new go to for my boating needs. read more

Great place to work staff is hands on with helping people learn things and John is the best person I ever worked for

Review These guys have been nothing short of amazing. Layne and Tieshia were awesome in getting me financed (which I wasn't sure would happen) and helped me pick out the perfect used boat for my family. We did buy an 06 bowrider with 400 hours on it so the 30 day warranty they gave us has been a life saver. I knew the boat wasn't going to be perfect with its age and hours but every issue we've had over the past few weeks; they've taken care of quickly. Frank and Lola have been great in getting the boat in, combing through, and fixing anything that comes up! I also had the pleasure of meeting John the owner my last time in and he was extremely kind and reassuring. This last time I took the boat back, it was technically out of my 30 day warranty window and he assured me that since my issues had been made known over the last few weeks, they would still be covered. You can see they're not out to make a quick buck, or leave people high and dry (boom! Pun intended there). They've honestly won my business for life. Oh yeah, and can't forget to mention Sam who went out of his way to get my wife a custom life vest, a gigantic duck tube and a grill for the boat. To everyone else there; thank you for everything thus far. read more

Out thousands of dollars with poor basic mechanic work, no safety checks, and now needing a new engine for a yamaha sx230 HO with a couple hundred hours on it. Brought the boat to Complete marine. Spark plug was stuck in #3 cylinder head, as owner/I tried to drill it out. Long story short this happens if you check jet boater forums. Head could not take a sert insert so the engine needed a new head. Service: 1. New head, 2.Grease intermediate bearing,3. New spark plugs, w/Oil change Provided 3rd party new head as Yamaha didn't have part available. "supposedly" completed the work. Getting the boat back and opened up the hatch on the driveway to only notice the bilge pump harness over the engine required to disconnect for engine removal wasn't reconnected. Disaster 1 avoided. 1. I put the boat in the water to test, and drove it for 25 min, to have the engine stop, to only realize that the oil was 4 inches above the absolute full line, half the screws were missing from the airbox, consequently over pressuring the system causing the throttle bodies to split out oil and coating the airfilter. The oil was black like the original oil was still in the engine and someone threw more new oil into the engine. Keep in mind the entire engine was removed to do a full oil change. Pumped out the excessive oil in containers on the lake, and limped back with 1 engine. 2. 2nd time the boat went to the shop. Informed of the screws missing. They said the bilge pump harness was not their deal, as they don't check after an engine is installed "extra stuff". Great so not checking if the engine runs, oil levels, and safety items. Perfect that sounds safe. I asked him to clean the throttle bodies, pull out the plugs as they might be fouled and put new air filters in it and run the engine. I also asked if the tech spent 5 min with a feeler gauge to check the lifter spacing on the head when they installed it to insure it didn't get knocked around during shipment. Apparently nope that isn't there scope to follow instructions on the box. You can't ignore basic mechanical instruction and just bolt in. Checking takes 5 min. 3. Picked up boat again. Started engine within 100 yards from the marina... engine bottom blows out at 5K rpm. 4. Called many times... no call back. Called the owner, John. He had to review. 2 weeks later John said he wouldn't even refund an oil change or do any reparations(whatever that means), and it is what it is. Here are the basic items I would say they did wrong. 1. Checking basic safety items, like bilge pump so the boat doesn't sink. Would thought if they disconnected something they would verify it is reconnected. Thankfully I noticed the issue before it was on the water or maybe basic safety check on any boat? 2. Checking oil levels so you don't over pressurize the engine. I didn't know after I got it back I should have had a 2nd technician verify a basic oil change. Who even knows if they greased the bearings on the intermediate. This the reason the engine blew. you can't have 2-3 extra quarts of oil in engine run it and be ok. Having a new head is not how an engine blows. 3. Ignoring basic instructions on a new head. Doesn't matter if it is 3rd party or not, you still have to check items that take 5 min, use torque wrenches per yamaha service manual. This is mechanics 101. 4. Lastly after there is a verified oil mistake, probably if they did another oil change, removed plugs, cleaned throttle bodies, new air filter, and checked the cylinder pressures to ensure there wouldn't be catastrophic damage would be a start. 5. Returning a boat with missing screws. If there wasn't an overfilled oil issue I probably wouldn't have noticed the missing screws. They asked me how I got the top of the filter box off on the lake. It is easy when you don't install screws back. I would avoid with any inboard engine or a jet boat that engine that requires specific oil changing techniques in the manual, or anything beyond. Thankfully the boat didn't sink, and I will not pay $16K+ through them for another engine. read more

Complete Marine - Boat Repair Near Me - Phoenix, Arizona

Definitely for people with a little extra pocket change because they like to stock up on the nicest parts. Not a complaint by any standard. I am a little dull, so then taking care of everything was nice. Also parts were in stock for an ancient boat which was nice that I didn't have to wait months for it to get in. read more

Ugh.... I WAS considering buying a Yamaha jet boat that needed an FX140 engine replaced. From my research on the internet most people buy refurbished engines from a company called SBT for about $2,000 and then charge the labor to swap them out. I called Complete Marine place and was quoted $13,000 to have the motor replaced. I can see why their reviews are so harsh. read more

Outstanding customer service!! Worked with Layne. I saw a Sea Ray 190 CC that I was very interested in. He made up several quick videos & sent them to me. Drove all the way from Sacramento. The boat was exactly as he said. Mint condition!! Life jackets, fire extinguisher & other items thrown in free. Boat detailed. New tires put on the trailer with bearing packed. Awesome deal & great customer service. read more

Complete Marine - Boat Repair Near Me - Phoenix, Arizona

NOT HAPPY AT ALL. So pissed this could be my 1st mad boat review. We ordered our boat 15 months ago after bugging their unknowable unorganized employees for 8 months at least we got but be prepared to work with really bad Car lot salesman. After spending 120k and waiting 8 months you would think we would got some common courtesy after Screwing us on a wake surfboard. They sold us on most expensive "BEST BOARD" which we were happy to pay for but after 5 experts tried 1st day and determined it was a POS worst board board ever made that they must have screwed us to make most commission. Brand new 1 hr use. They probably lost their commission if they let us get refund. Hell an exchange would suffice if hands were tied or some effort. We spent 120k and were patient with their very poor service. Nope we got a cold F you. Don't buy from these stupid car salesman they will screw you. I'm so pissed. Might drag them in water and prove it's best board ever and leave them to swim home to prove. Idiots pissed off a great loyal friendly customer. I had referrals too. Sweet boat 255XD. My customers will buy elsewhere. No commission for you dummy read more

Complete Marine - I'll be calling corporate office to report the horrible service. Back to car lot for you. - Boat Repair Near Me - Phoenix, Arizona

Working with Complete Marine was absolutely awesome! My wife and I were in the market for a Yamaha boat after lots of research. I reached out to Complete Marine through there website to request more information on the 2021 Yamaha AR195. Their sales rep Bill emailed me back very fast. During these tough times our country is going through he made it super easy and we made a deal on a boat without any "sales hassle." These Yamaha boats are rare and only so many are made. I was able to get a deposit on a boat and got my AR195 ahead of schedule! I also worked with Tiesha in the finance department as we wanted to finance the boat. After getting a terrible APR on the first bank, she went above and beyond and knew what other bank we could get a loan through. She got me the exact deal I wanted andand I was surprised as I did not think it would happen. When I bought the boat Bill went through the entire boat with my wife and I. They even stayed way after there closing hours to go through the entire boat and explain and show every new detail. Complete Marine went above and beyond to make our first family boat an amazing experience. I am excited to work with them in the future! read more

We purchased a 2022 Yamaha 252SD last year and had been waiting since August to receive our cover. With months of calls and waiting with no ETA to our dealer, we didn't think we would ever get our mooring cover. I saw a Facebook post from Sam the Parts Manager with our exact cover in stocks. Called and he was awesome to work with, great guy got the cover out and to us in less than a week to VA. Couldn't be more thankful and happy!! Would highly recommend them for any boating needs!! read more

Such a wonderful boat-buying experience. Bill was able to help me out a lot! Would totally recommend.

Bought an AR210 here about 3 months ago. They were very accommodating on my unique request (I wanted a boat that day right before closing because I'm an impulse shopper) The salesperson and the owner were there to assist. Since then, I've been back to buy more things (apparently boating isn't cheap) and for a scheduled maintenance. Sam in the parts department has gone above and beyond in helping me liberate my wallet from cash; but he's always friendly and honest. The people in the maintenance department are always helpful when I call with new boat owner questions. I'll definitely be buying my next boat through them if that time comes. read more

Not very happy with complete marine went in looking for a steering system for my pontoon project bought a rack system steering kit and had to pick it up from marine wholesale like 5 miles away when I got the package it was one that they have in there Catalog for $159. And I was charged $199 plus tax ,went back to complete marine, they said they could get the same product but they'ed have to order it from California and I would have to pay shipping ! not sure why they can't honor the catalog price ! Doesn't seem right to me! $40 mistake on my part Lost customer for them. read more

We're looking to upgrade to a newer boat and so this place was highly recommended (at least according to yelp). Upon entering it was Awful! walked in there today with barely a greating. In other words it was forced. Usually the sales sharks are at you immediately but honestly they weren't interested in us. We walked into the hot ass showroom, and trying to give them benefit of doubt, we looked at the boats we were interested in and no one came in to ask of we had any questions and we were in there for 15 minutes. Hence, I decided that we were not going to do business with this place and we proceeded to leave. Not surprisingly not one "Thank you for stopping in" or a last attempt to get our business. I would NOT RECCOMEND THIS BUSINESS! I would give zero stars if the option was available. read more

Sam in the parts department will bend over backwards to get you the parts you need and in a timely manner. I ordered through the Yamaha website naming Complete Marine as my dealer. My windshield showed up broken. After spending 3 days on the phone with Yamaha I called Sam to see if there was anything he could do to help me and within an hour he had a new windshield on it's way. Thanks Sam and Complete Marine, you have a customer for life! read more

Not a well managed business! Took boat in for some extensive repairs, after they looked at it and tore it apart they decided they did not want to do the repairs due to the extent, which is fine I don't have a problem with that! The problem I had is after I went to pick up my boat, and all the scattered parts, we come to find out we were missing many parts for the engine along with one of my biminis...needless to say when I contacted them they had no idea where the parts were nor didn't care much to find out! Won't be returning! read more

Purchased a Yamaha AR190 from Bill at Complete Marine while at a boat show. Wanted to try it out before finalizing the deal and Bill offered to meet at Lake Pleasant (close to my house). We met at the lake, Bill ran us through all the ins and outs of the boat and we sealed the deal! Fast forward about 6 weeks... We had an issue with the knob that secures the wake tower. It stuck and when we used a little too much Force to remove it, the knob broke. I called the parts department at Complete Marine and Sam (the parts manager) helped me. Thinking I was going to have to purchase another knob, I was happily surprised when Sam said he had it covered under warranty. Knowing I lived about 45 minutes away from Complete Marine, Sam offered to ship the part to me and picked up the shipping fee on top of everything. Sam went above and beyond and I couldn't be happier with Complete Marine and the staff I've dealt with! I'd refer any and everyone to them! Thank you! read more

I've purchased boats in the past, as well as cars, both new and used. I can't say I've had a better experience than what I received at Complete Marine. Larry was the sales person and he took care of everything for us, acting as our POC for trade-in, paperwork, and service. This dealership also allowed a "lake test" of a used boat and worked with the schedule of when I was available. I would recommend anyone shopping for a new or used boat start with Complete Marine. You won't need to visit anywhere else to find a great customer experience. read more

We got off to rocky start, but the folks over at Complete Marine came through in the end. Thanks for sticking with it!

First Visit to have boat take care of went well. Was ready when they said it would be. I will continue to update as time goes buy. Love the boat already ready for a bigger one! read more

Buyer Beware. Extremely dishonest and double dealing business practices. Went there, provided personal info for financing, deposit commitment, and Bill sold the boat out from under me while they were setting up financing.... Then tried to sell me a lesser boat that didn't even meet my needs. read more

Lousy sales staff! Asked to see a couple of specific boats advertised in their used inventory, sales guy (Bill) was obviously not interested in doing anything more than pointing out where they were and how much! Absolutely did not offer up any time to answer questions or point out features, in fact went straight to the "make an offer" line. Said, we prefer to finance over cash as we make more money on financing! Real deal maker right? read more

Bought a boat from this company still have not got my license plates my temporary is already expired I called the company 4 times no call back call and talk to the manager John John tries to tell me he is the owner when a guy named Dave is supposedly an owner when I asked for the owner's phone number he would not give it to me buyer beware do not do business with these people read more

Run!!! I called ahead to make sure that they could service my boat engine being an older boat, 1987 Starcraft. They placed me on hold, contacted the service department who again put on hold to ask the service tech and assured me NO PROBLEM, they could. I drove over 40 miles to bring my boat in and was greeted with rude service from RON, supposedly the service manager who told us that they will not work on boats or boat engines that old. I explained that I had called ahead and they assured me they could work on my boat engine. His response "Who did you talk to ". Wow, sorry didn't write his name down, but assured me that you could work on my engine. Not only was he extremely rude to me and my husband he wouldn't even refer us to another repair shop. Unbelievable!!!. and to see the other people in the office offended and embarrased by his behavior? RUN!!!!!!! if the business employs someone like Ron there is something seriously WRONG. RRUUUUNNNNNNN..... very far away from them!!!!! read more

Complete marine has the best service dept in 2 states. I had been trying to figure out what was wrong with my johnson out board for months. No one here in Las Vegas could figure out what was wrong. I went to 3 different shops here in lv and no one provided a solution. I knew of the great mechanics at complete because I use to live there. So I picked up the phone, made an appointment. When that day came, I arrived at complete in the morning i dropped my boat off and went about my business in phx. They quickly diagnosed the problem and made the repair. I picked my boat up the same day. It's been about 2 months since I was there. My boat is stronger, faster and has not exhibited any of the same problems I was experiencing before. If you want an honest, reliable boat mechanic visit complete marine. They are a great bunch of guys that know what they're doing. Thx again for your help guys. I will have no hesitation driving 10 hours round trip to have them work on my boat. It was well worth the trip. read more

We had an accident with our boat and took it in for service on March 20, 2014 for insurance claim. It was an insurance claim. Our insurance agent that he would pay for their time. We, also, told them they would be getting the repair work and if the boat was totaled we would be interested in buying a small fishing boat from them. Either way they had a guaranteed customer to repair the boat or the sale of a new boat. On April 14, 2014, I called to cancel the order and the manager told me they had just pulled the boat into the shop. I told them to stop as we were going to pick up the boat to such bad service. Our insurance agent tried repeatedly to contact them with NO reply. The manager told us we could pick up the boat and he would stop the any service. Today we went to pick up the boat and were presented with a $200 bill. The work order it dated 04/14/2014 at 2:00 pm in the afternoon. This dated over three hours after I called and canceled the service. This is the worse boat dealer ever. read more

Very good job fixing an engine that had been sitting for a few years. Mainly carb rebuild, all fluids and seal, but works perfect now. Thanks Complete Marine. read more

Within the past year have taken my pontoon to Complete Marine for service. Only having one problem, losing high end speed. C Marine kept my boat 30 days or more each of the 3 times I took my boat in and tried to charge me $1000 dollars each time to fix the same problem. Do the math; close to 100 days in the C Marine storage yard and $3000 dollars to fix one problem. Will know this weekend if the problem if fixed. The Bill is still in litigation with the manager. I will not return my boat the 4th time or ever again. read more