Looking for great boat repair and service I hv to say these guys jumped on it and helped with my…read more2007 Malibu 23-foot Wakesetter LSV. Michael is the guy to talk with!!! He had the same boat as me and know what to do!! Help with pricing the job and make sure this was going to benefit for the me and what's need for the boat. If your looking for the best detail in town just ask for Justin! He made the boat look brand new again!! Justin walked me through what to do and was willing to help me keep this boat looking it's best Yr after year!!

First time boat owner taking in a 2002 Bayliner with some unknown engine issue. Was expecting a…read morehuge bill and a ton of issues but it was a simple repair for them. It's a 4 month wait to get your boat seen at pleasant so you have to drive outside the lake to get any work done... these guys got me into the shop within one week from my first call. Scott, one of the managers answered tons of my questions and made everything really easy from drop off to pick up. I believe he said the guy who worked on my boat had around 30 years experience. Estimated 5 day window for inspection and repair but was all completed and picked up within 24 hours. Friendly and knowledgeable team, would recommend all my friends and family to come here

Just installed my new rear Bimini extension top for my Axis boat! Super easy installation! Can't…read morewait to get out on the lake with this. Highly recommend if you're looking for a little extra shade on your boat :)

Jerry was fantastic to work with. He takes your call, calls you back, is honest and upfront with…read moreregards to timelines and does his best to over-deliver. He replaced a damaged tower (which was one of his original designs) and built / installed better than new, ensuring to upgrade pieces that have improved in functionality or design (footings, etc.) since the original install. Jerry also takes the time to fully explain everything he will do / did, the challenges that may come up, and simply makes you feel comfortable that the job will be done right. It certainly was in our case. Thank you Jerry!

I normally don't post reviews like this, but after what I've been through, I feel a responsibility…read moreto warn others. I purchased a boat from him based on his clear statements that the boat was in good condition and included a 1-year warranty. Those statements turned out to be completely unreliable. In less than 6 months, the motor failed. I contacted him immediately and gave him more than enough time -- over 2 months -- to honor his warranty and fix the issue. Instead, I received nothing but repeated delays and empty promises: * "Next week" * "I'll come check it" * "I'll take care of it" None of it ever happened. At this point, it is hard to see this as anything other than a consistent pattern of avoiding responsibility. Once the sale is completed, follow-through appears to be nonexistent. Because of this, I have been forced to pursue legal action to recover my damages. Serious Warning to Buyers If you are considering doing business here: * Do not rely on verbal warranties * Do not assume issues will be handled after purchase * Be prepared for delays and lack of accountability Final Thoughts A seller's credibility is proven after the sale, not during it. Unfortunately, my experience showed a complete lack of responsibility when it mattered most. I strongly recommend doing thorough due diligence and considering other options before making a purchase.

Kim and I bought our boat from Dallas last year. Dallas was very accommodating to all of my wife's…read moredesign ideas and did a great job of putting our boat together exactly as we wanted it. We were fortunate enough to find Dallas and his "marina" just as he had finished stripping a used pontoon down to the frame and pontoons. He cleaned, sealed and painted the pontoons and frame and built the boat from the frame up exactly as we specified. If you cruise Lake 1 at The Islands in Gilbert, you'll find that a huge percentage of the boats here are Boatman Boats. Cruising the lake and running into our neighbors, we have not heard a single complaint about Dallas or Boatman Boats!

Kenny went above and beyond for us, and we couldn't be more pleased! We brought our boat into…read moreGlendale Marine for a tune-up and a full check-over since we're new boat owners. Kenny was extremely responsive, prompt, and handled all our questions with professionalism and expertise. He made the whole process smooth and stress-free. He has absolutely earned my highest recommendation, and we'll definitely be returning customers for any future needs!

Had my lower unit checked and dismantle to tell me I needed a new housing unit and a new dog clutch…read morefor my 1999 Johnson 115. I paid $150. Have them look at it and tell me I needed a new gears for the lower unit. I brought it home and I put it back together and I fix something else on the boat for the throttle cable and it worked just fine. They were gonna charge me $2200 for parts and labor for a lower unit replacement gears

Had a great experience with the parts department at Complete Marine. Sam and Priscilla went above…read moreand beyond--they are super friendly and clearly focused on providing the best service possible. It's rare to find such a helpful team. Highly recommend!

Frank, Dustin and Sam in parts are lol top notch! Each have been extremely helpful with any needs…read morethat i have had for my Yamaha 255XD boat. They are fair and honest about service and pricing. For any repairs or service they have completed the work on time or early. Sam is super helpful and knowledgeable for all parts.

Austin in service is the man. Worth buying a mastercraft if you live in the valley just to have…read morethese guys taking care of you. Got me back on the water in time for triple digit temps!

After trying many boat dealers service department, I have finally found the one to stay with!…read more Don who runs the service department knows boats and knows how to do it right. They are friendly, fast and very fair! In fact, they will go the extra mile for you!

Called and received a call back later in the day. Received a quote and Ray did a great job…read moreexplaining what the process was. I appreciated the quote and he kept me up to date on the timeline for his visit. We highly recommend Ray for RV services as we just purchased as 2026 Brinkley, that needed a vent hole put in! Excellent service and fair price!

I'd stay away from Primitive RV/Marine in 2023. here's my experience:…read more 14Feb requested an inspection quote for my 2017 MicroMinnie here on Yelp, declined the $499 plus $125 for 132-point inspection, Agreed to $350 for two hours of inspection notes from Ray. 07Mar appointment was at 10:00am, and when I arrived, the receptionist/desk guy did not know what type of RV I had, or what my appointment was for. Resolved the issue talking to the actual technicians and got some good info. Left travel trailer there and was told by the end of the week (4 business days) I would get inspected and then get the results that following Monday. 11Mar nothing heard all week, so I messaged on Yelp asking for an update. Was told Monday I'd get a call with info. 14Mar messaged again saying I hadn't heard back Monday or Tuesday. Was told there was a delay for pricing some parts and many employees didn't come to work. Will get the inspection report ASAP. "this isn't our usual experience, apologies" 15Mar again was told I would get the info by the end of the day. 16Mar I messaged again, asking what was going on. Was told the next morning my RV would be the first priority. 17Mar got a voicemail about the results, and 11:35am got a DocuSign via email with a $3,500 Work Order request. I chose to pick-up Monday morning to get another quote from another technician, since my travel trailer is a 2017 and only has 8,000 miles, mostly stored in the shade by an older couple before i bought it. 18Mar I asked if 11am was less chaotic for pick-up on Monday, but I never got a text back. 20Mar asked Monday at 10:00am again if 11:00am would work. Picked-up trailer and after my credit card was charged, it was $364 instead of the agreed no-tax $350. it truly was the icing on the cake; getting charged a fee (credit card fee? not sure, since it was never brought-up, and i later saw it on the receipt). Ray/Timothy at the end of all of this did not even offer to help me exit the packed parking area, unsurprisingly. He just acted like this was how it was, industry-wide. Because of all the clusterf***, I asked for a discount on the bad experience, and Ray/Timothy said it wasn't possible and made many excuses. I mentioned that competitor Top Notch RV does a complimentary lube while the wheels/hubs are already off: "a pre trip inspection is $278. That's 2 hours for me to go over your entire electrical system, appliances, plumbing, perform a gas leak test, roof inspection and do a general once over of your entire trailer. If you would like your bearings re-packed and brakes cleaned and adjusted which I highly recommend being done every year especially if you're going on a big trip it's $350" Primitive could easily clean/pack the bearings and clean/adjust the brakes while the hubs are off during the inspection, but i'm not sure even the $500 "Full Inspection" includes this. Mostly, I feel taken advantage of because I was super lenient and accommodating, but basically I paid $364 for my camper to be gone for almost 2 weeks, and for the techs to tell me that the tires and brakes are totally bad and unsafe. I took the camper to my local tire shop (Ron's in Tempe AZ) and they had the bearings and brakes cleaned/adjusted/lubed within a day for $250 total, and said the date of the tires and brakes isn't the only metric for safety (my tires aren't dry-rotted at all, but Primitive wanted to charge me for 4 new tires and 4 new brake hubs with parts costs double of what their competitor Top Notch quoted me. Also of note, Primitive RV doesn't have any certified/master RVIA/etc. technicians. Ray/Timothy claimed this was because people who are certified inspectors can't do the actual repairs after an inspection. This seems strange, since all the other companies around Phoenix quoted me for both inspections and repairs. I think he was trying to use some word trickery about when using RV comprehensive insurance, but I wasn't using insurance. 2/5 stars, would not do business with them again. I'll be leaving this review on other sites as well, which I rarely do (want to prevent other people from getting poor customer service and wasted time). Super let-down. I blocked Ray/Timothy here on Yelp, but I'm sure he/Primitive will post the usual excuses below this when my review hits. My guess is there will be something about being "a little confused" about my bad review, since I declined the full inspection (this is irrelevant to my argument about customer service and fraudulent attempts to fleece me out of new brakes and tires for no reason). He'll probably claim the tires are from 2015 and the brakes are from 2016, which according to some publication are 'unsafe' (yet my local shop said there's no dry-rot and they are fine for another year with tons of tread/pads). I'm sure he'll claim they went "above and beyond" to make sure I got what I needed, and they gave me lots of good info (this is also irrelevant to my complaints of double-priced parts and 13 days).

Robojunkie owner, Bill, takes great pride in producing quality work and it shows with the finished…read moreproduct. He does boat and automobile details for a reasonable price using the best products possible. Highly recommend and definitely a return customer.

Bill always does an amazing job.Boat looks brand new every time he details it,been taking our…read moreSkeeter to him for years. Thanks for taking the time n heart you put into making it look great!! We appreciate all you do thanks again!!