Looking for a wholesome sandwich with tender portions of finely chopped steak and creamy queso cheese that tantalizes the palate -- if so -- then stop in at Jersey Mike's on Mills Civic for a Classic Philly Cheesesteak." The wrap around drive thru is quick with a friendly voice willing to speed up the process by placing your order efficiently getting you in and out. The environmentally hassle free drive to place your order has extra driving space making your access in and out easy to maneuver while you nibble on your cheesy goodness in an area that allows you to take in the beautiful scenery. read more

Jersey Mike's Subs - Philly Cheesesteak Regular Size - Sandwiches Near Me - West Des Moines, Iowa

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I stopped at this Jersey Mike's for ONE sandwich at 11:15 on a weekday. I tell the woman my order and she replies that it will be TEN TO FIFTEEN MINUTES because "they have a big online order" I don't care. I am STANDING IN THE SHOP. You should have the courtesy, professionalism and common sense to make allowances for a simple sandwich or two for WALK-IN customers. You certainly shouldn't reject my business because of what someone ordered online. And, no, I'll never spend another dime with Jersey Mike's. read more

Sandwich took what seemed like forever to make and then it comes out looking like this. How is that even possible? read more

Jersey Mike's Subs - Sandwiches Near Me - West Des Moines, Iowa

Went to Jersey Mikes today and went threw the drive thru. There were 2 cars ahead of us. It took a good 10 minutes to get to the window. We sat at the window for another 12 minutes. We only ordered 4 mini subs three were the same and one was different. Meanwhile, there's now a huge line of cars. People were getting tired of waiting and 4 cars pulled out of the drive thru even after they ordered. Well we finally got our subs and guess what. They got the ordered wrong! Don't go to this one! read more

This locations parking is not great, so be prepared for that. The food is okay. Nothing to phone home about, just a basic sub. The staff was nice but it didn't smell super clean inside the location read more

I was looking for catering and Jersey Mikes sounded perfect. Fresh, convenient and a crowd pleaser. It always amazes me how you can order dozens of sandwiches mere hours before they're required. It's definitely an insanely easy option that doesn't require a whole lot of preplanning when hosting people. I popped online around 8AM to order 24 sandwiches for pickup at 12:15PM. The location has plenty of parking and many seating options. It was well staffed. And at that time was slammed with people! The inside is light, bright and inviting. The order was made fresh, correct and on time. No complaints! Jersey Mikes had me the minute I saw Danny DeVito in one of their commercials. But their catering option has truly made me fan-- as well as the fact my kids would choose a sub over any fast food any day. (I feel that speaks volumes.) Pro Tip- ALWAYS order online or via the app. There's great rewards and you can skip the line all together-- just snag your bag at their super convenient pickup area at the time you choose. read more

The service was quick and the store was very clean. The produce they used was very fresh but I do wish there were more options. I enjoyed the "mikes way" toppings with oil and vinegar. read more

Jersey Mike's Subs - Turkey provolone - Sandwiches Near Me - West Des Moines, Iowa

Terrible service, waited over 20 minutes in drive thru. Many people left without receiving food due to the wait.

Worst Jersey Mikes Location. Staff is incompetent, has messed up mobile order several times. I hope this location shuts down.

So far a little lost in this place. Maybe I don't understand it but it took a while for someone to address me. Then I was lost about what to do after that So I paid thinking it was ready. The guy behind the counter sarcastically said we will call you when we are done. Not knowing the process because I go to subway, Jimmy John's, and various other sub places. This one's customer service was not the best. Look me in the eyes when you speak to me and don't treat me like everything is common sense. I bet if I handing you a gun to engage the enemy you would not know how to act. Nor would you appreciate the lack of curiosity if I told you things like you should already know. read more

How have I never been here before!? My hairstylist recommended this so we got takeout the other night. I ordered the Buffalo chicken sammie and I fell in love. So much Buffalo sauce and the chicken seemed really fresh! This will definitely be a staple since it's close to us. read more

Amazing customer service, great attention to details. My favorite spot to grab lunch at work, friendly staff, if they mess something up they have always been so kind to fix it or give you a credit for next time. I highly recommend dining here if you want friendly people around you and making your sandwiches! read more

Great food !! Took way to long and they do not even acknowledge you. Basically you stand there not knowing what to do and they don't make your food until you ask them too. They make all the other orders first like the drive through and door dashes and you stand there feeling like an idiot. It took about half hour to get my lunch and there was enough staff on about 5 people or so, etc. Definitely will go to the one in Clive ! read more

Don't ever order from the Jersey Mike's app. And seriously consider not patronizing them at all. Today I ordered delivery using the Jersey Mike's app and when I realized the driver gave me the wrong order, I followed the instruction on the app and called the store. The store manager informed me that she could not do anything and I needed to get ahold of Door Dash and dispute the order with them. If she had a clue how their app works and the packaging, there is no information on how to contact Door Dash to complain or dispute anything. Jersey Mike's position is that they aren't responsible for the delivery service THEY HIRE. Poorly managed business that is willing to lose a customer and get negative reviews rather than make a couple of replacement sandwiches. Go elsewhere, local if you av. read more