There was a time this place meant something. Lines out the door. The smell of meat roasting, bread toasting, anticipation in the air. People wanted to be here. I wanted to be here. The Bobbie Hot? A masterpiece of messy indulgence -- a sandwich that didn't apologize for itself. Now it's a ghost. The dining room is empty. Just me, the hum of the fridge, and a sense that nobody cares. The staff move like they're sleepwalking. Slow, disinterested, on their phones. I watch a guy come out of the bathroom, head straight for the kitchen, ladle soup without washing his hands, then grab his phone. You don't even need to see the rest -- this tells you everything. The doors stick. The soda fountain's tacky with syrup and neglect. The bathrooms smell like a truck stop. The tables? Sticky. Everything is sticky. This isn't just a sandwich shop -- it's a cautionary tale. Thirty-five minutes later, my sandwich finally lands in front of me. Nobody said a word, nobody looked at me, nobody cared. The cook mumbles an apology. The girl on her phone shrugs. The sandwich is good. Really good. Hot, loaded, indulgent -- proof the heart of the place is still beating somewhere under the mess. But twenty bucks and thirty-five minutes for a single sandwich? That's not patience. That's endurance. Capriotti's used to have soul. Now it's just going through the motions. You want to root for them. You want to believe they can come back. But nostalgia isn't enough to save a sticky floor, disinterested staff, and a dining room that feels like a ghost town. Do better, Capriotti's. You were great once. You could be again. read more

Capriotti's Sandwich Shop - She was on her phone, almost the whole time ... - Sandwiches Near Me - Clive, Iowa

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Pulled up to Capriotti's while heading back to Omaha (from Des Moines) expecting a solid sandwich, and they definitely delivered -- anything with turkey here is a guaranteed win. Ambience and customer service were just... there. Nothing offensive, nothing memorable. It's giving "get your order and go," which honestly works if the food's this good. If you're in it for the sandwich game, don't let the dry vibe throw you off -- the flavor makes up for the rest. read more

Absolutely terrible wait times, stood there for almost 40 minutes for a sandwich one time and 20 another while they had like 7 bags lined up for all orders. Bagging system is moronic. PERIOD. I never left with food each time because it took way too long. Both times just terrible waits and isn't worth the time for a sandwich. read more

The sandwiches were absolutely incredible--honestly some of the best I've ever had, no question. But the wait was beyond frustrating. We were driving through from Colorado back to Minnesota and did everything right: ordered online a full 30 minutes ahead so we could just swing in and pick up. We arrive, my sister (who also ordered ahead online) is already walking out with her food. My brother orders in-person right when we get there, and his sandwich--plus two other walk-in customers' orders--come out before ours even starts being made. We ended up waiting over another 30 minutes. More than an hour total from when we placed the order. What is the point of online ordering if the system doesn't hold your spot in line and just lets in-store orders and later arrivals jump ahead of you? It completely defeats the whole purpose. Still... those sandwiches really were exceptional. Almost worth the headache. read more

Capriotti's Sandwich Shop - Storefront - Sandwiches Near Me - Clive, Iowa

Worth it for a turkey leftovers sandwich when you don't have leftovers. Delicious, worth the drive. read more

Late lunch... only people there nice servers but "I don't know" was l e answering the other when the number of meat balls on a sandwich was questioned Order hot and make sure it is hot when you get your order $$ and the real Italian is in the name We moved on to the next on the list ... Can't speak to ambiance because there was none ~ read more

Everything else in the salad was great, but this is the chicken that came on the salad. It was ICE cold with yellow fatty parts...from the look of it, it seems like it came from a can. Just an FYI if you add chicken to your salad, maybe pick a different protein because this did not seem edible...:( read more

Capriotti's Sandwich Shop - Chicken from the "CAP'S Creation" salad - Sandwiches Near Me - Clive, Iowa

I liked it, but thought prices were a bit on the high side, and I didn't see any option for a different bread (wheat, whole grain, etc.). I met a friend and his son, and our three sandwiches with no drinks were just over $31. I got a 1/2 and should have upped it to the 'small' - the 1/2 was a bit too small. I got the Chicken Cheese Steak with hot peppers. It was nicely prepared and the peppers were indeed spicy. My friend got the Chipotle Cheese Steak - also very nicely prepared, and the young one in our group got the plain ham and cheese - the small was just under $10. Food came out in about 5 minutes, and is in a sack even if you eat in. Had to go back up to get napkins - none in the bag. Good quality food and worth a stop if you want a good sandwich on an Italian Roll. read more

Maybe it was a bad day? I should have checked the sandwich before I walked out of the restaurant... It's been a while since I've been to Capriotti's, but today reset the bar. And not in a good way... Thankful I got a large drink because it was needed to choke down this dry excuse for a cheesesteak. Was everything else okay? Sure. But it's a sandwich shop! If the sandwich sucks does the rest really matter? read more

Ordered Philly and Bobby. The Bobby was good but the Philly was covered in hard black chunks. I work in the food industry, and those black chunks are food particles left on the flat top to burn over time. When I arrived for my order I saw the entire staff sitting in conversation so to think my sandwich was covered with so much nasty grill particles is not okay. While I was chewing it felt like there was sand through all of it, it was that bad. This is a matter of sanitation and cleanliness. read more

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I just love their vegetarian subs and wraps. Their service is great too. I totally recommend.

Oh my!!!! If you are hungry for Thanksgiving in April, stop in and get the Bobbie sub. It is freaking amazing. This was my second visit and I will be back again. The staff is friendly and helpful. The shop is clean and the sandwiches are delicious. read more

Capriotti's Sandwich Shop - The Bobbie Sub - Sandwiches Near Me - Clive, Iowa

Great hot and cold subs. Love ability to order ahead Sometimes slower to wait for sub I really liked the steak subs Tried an hot italian sub and it was ok read more

You don't expect a chain to be this good, you just don't. I rarely write reviews of chains because of that. This place makes exceptional sandwiches. Big points for Russian Dressing with their Pastrami sandwich rather than the sweeter 1000 Island. It works better, gives it a richer taste. Their Italian sub gets a nice extra bite from the capicola. The bread is a touch light for my tastes, but I tend towards a heavy, south side of Chicago Italian bakery sort of loaf for this sort of sandwich. We both loved our sandwiches (and shared a bit, like we do). Lizzie had a combination Root Beer and Cream Soda, that was a bit tart for me, but perfect for her. I had just the Root Beer, which is wonderfully creamy and sweet. This is a great sub place, the best I have been to in ages. Go give it a try! read more

Needed a quick stop for lunch--decided on a medium chicken Parmesan cheese steak. Gee, was it more than I could eat. The sandwich was very good. This was two meals--half for later. If you like cheese steak give this sandwich shop a try. read more

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Awesome sandwich shop. Got it via DoorDash and it didn't disappoint. Portions are huge and prices are fair. Large selection of size options for sandwiches- more than your average shop. My husband had a classic Philly 18" and I got the chipotle chicken crunch 10" with extra chicken. Both were fantastic and packed with flavor. For the price, you can't beat the sandwiches. Super filling and hardy. Can't find many other places offering 18" sandwiches- it was literally like a whole loaf of bread lol. We will be back and next time in person! read more

Vegetarian is not really vegetarian when they use the same grill to cook other animal bi-products on.

Stopped by for a quick sandwich in between jobs. I have never been, so I noticed a big poster that has "the Bobbie". It has turkey, stuffing, cranberry sauce, and a little mayo. I love anything thanksgiving so I ordered a 10" along with chips and a drink for $16 something. I could've done without the chips and drink for an extra $4. I waited 5 maybe 10 minutes no big deal. The sandwich was one of the best sandwiches I've ever had. The stuffing had a perfect amount of crunch, the turkey wasn't dry and not too juicy. The cranberry sauce was very good and I'm not a huge mayo fan so I was totally happy with the amount of mayo. I will come back to try other sandwiches unless I'm craving the Bobbie which is a big possibility. Would strongly recommend this place the next time you want a quick sandwich! read more

Waited over 15 minutes for one sandwich, and two people who ordered after me got their sandwiches first by several minutes. There wasn't even a rush when I got there. As a bonus, the sandwich was a total mess that had already fallen apart before I could eat it (see attached photos), and the taste was underwhelming. This is the worst sandwich I've ever eaten and that is not an exaggeration. I'll pretty much take any other sandwich shop over Capriotti's. read more

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So the only reason for not including the fifth star is that I have very high standards for the "Bobbie" as Being from Las Vegas I have had a few in my day... This is a Life changing Sandwich and one I've dreamed about on many a Cool Fall Day! It is truly Thanksgiving dinner in one Bite, but of course I've always bought the 18" soo It's also a Meal... I was soo excited to finally find one again in Iowa and on this day me and my Cousin hit it up and was in marvel again at the sight of this Sammie! AGAIN I am a bit of a "Bobbie" snob soo the only slight critique is that its ingredient layers were a little rushed, in the past at a Henderson, Nevada shop the thing would come out looking like a brand new car, clean, shinny, and all the lines in order... This shop was nice, well staffed, and friendly; My Cousins Wagu Beef Sub he said was devine and tender, But he was in awe when my sandwich came out all toasty and warm. He simple said "this thing is in a different dimension" and I agreed as I know there is nothing like it and I love it! Hard to compare as I've Never ordered anything Else here and never Will... I got the gift Card soo I'm Reminded! Love Me "Bobbie" Sammie. read more

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Get over here and order a Capistrami as soon as you are physically capable. Get it loaded with slaw and wet with sauce. I have been waiting for one of these to open up in the Des Moines Metro for far too long. You'll see why if you take my advice. I took advantage of their limited time special; American Waygu roast beef from Snake River Farms. Grand opening August 31st. Photos from soft open. read more

Capriotti's Sandwich Shop - customers ordering - Sandwiches Near Me - Clive, Iowa

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I have come to like this place a lot, usually getting Turkey or Meatball subs. Yes they are a bit pricey but they use quality ingredients and my order is always made right and ready for pickup. I have my own chips at work so I just buy a sandwich for lunch when I order. Unfortunately today I got a cold meatball sub which surprised me. I went to pick up and I was actually about 8 minutes early but my order was already prepared and bagged. So it definitely took me by surprise when I got back to the office (a short 3 minute drive) and the sandwich was completely cold. Marinara sauce is not very good when it's cold! Well, I will continue to support them as this was an outlier experience. read more

Does the metro really need another sandwich shop? This was my thought when I drove past Capriotti's weeks ago. However, I had a business lunch in Clive today so ordered two box lunches online to give them a try. Wow! Probably the best turkey sub I have ever had. The turkey was shredded, not traditional slices and tasted delicious. The bread was fresh and chewy...all around absolutely perfect! The best thing - when I stopped in, my lunches were all ready to go and I even showed up early. I can't wait to try more sandwiches. You definitely want to check this place out. read more

One star because it won't let me give 0. Absolutely terrible experience and their answer is that I should file a dispute with my credit card! On Wednesday we placed a web order for pickup at 1:30 on Thursday. Nowhere on the corporate website or the store website was it indicated that they were closed on Thanksgiving. Their app allowed us to place an order for a time when the restaurant was closed. I did not find this out until I went to pick up the order to find a closed store. I contacted the store first thing Friday so they didn't actually make the now unneeded order and the GM said he would refund it. Cue to this morning when he called to say he couldn't refund it due to ordering for Door Dash pickup. We never order delivery. I informed him of this and he said the system wouldn't let them refund us and I'd have to file a dispute with my credit card company. I'm out $88, do not have the food (nor do I want it). I'm off to file a dispute with Capital One. read more

Capriotti's Sandwich Shop - Sandwiches Near Me - Clive, Iowa

It was a carry out order, but the sandwich was so amazing I had drama about it! Delicious! The Bobbie is my new favorite sandwich of all time. read more

Great place. Nice change from subway or jimmy johns. Try it. You won't be upset! My only regret was not getting more!

Atmosphere: It's order at the counter and isn't fast food, but about a five minute wait or so. It was fairly busy in there. Seating is tables and had a similar sandwich shop atmosphere to a subway or jimmy Johns. Food: I ordered a small classic cheesesteak sandwich (no sides) and was just shy of $10. I feel like the price is fairly steep for an average/decent sandwich. It was good, but comparable to a pepperJax or Charlie's subs. The meat was maybe a little juicier and thicker than those places and the bread seemed soft/fresh, but overall very similar, but still tasty! read more

Capriotti's Sandwich Shop - Classic Cheese Steak - Sandwiches Near Me - Clive, Iowa

Meh. Had potential but lacked execution. From the fellow that seemed put out when giving us our food to the sandwiches that were marked w codes that didn't really tell us what was underneath the wrapper. The sandwiches were pretty good. Think Subway that costs more and without the crunchy veggies. Three stars food and two stars service. read more

Service A. Ambiance A. Food - B? I ordered a cheese steak. It was good, but a surprise. It was made with fairly spicy Italian Beef. My forehead broke out on a sweat like when I order chili. Fortunately I kinda like Italian Beef. But it was not Ok. That's not really a cheese steak if you don't say so up front. read more

Ordered pickup it was ready in 15 minutes or less. Approx $22 for sandwich and drink I did order the large sandwich though the chicken bbq. It has cole slaw on it which is an awesome addition. It is a tiny building and was very busy about 12:45 when I went in to pick up my order. I'm Definitly excited to try more of their stuff. read more

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Being from Vegas, seeing a Capriotti's while on vacation in Iowa was a treat! I stopped in at lunch time and was greeted by every employee with a warm "hello". The employees are amazing! What an outstanding group of happy people. I placed my order with ease and it was ready quick. I choose the cheese steak and ... insert wow factor! Amazing! I very rarely order anything other than a Bobbie or Cole Turkey, today I wanted different and I have zero regrets. Sandwich was the best tasting cheesesteak ever! If you're in the area and have never tasted a sandwich from here, I encourage and highly recommend it!! read more

Overpriced. The chicken Parmesan sandwich is not good, bread was subpar. The Philly cheese steak sandwich was not bad, not good, just bland. Definitely don't recommend. read more

Love love this place a lot. Everyone is always super nice and the cheese steak is always super good.

Seth and Alicia was there by them selves they were very attentive and my sandwich was amazing the hot Bobby is the best sandwich there

I got the half a sandwich and salad option. For the sandwich I got the cheesesteak which was really quite good. It had a good flavor and just enough sandwich filling. For the salad I did the create your own. The toppings were fresh, but I missed where it doesn't come with dressing so it was a bit bland. Overall not bad read more

Great place! Friendly service, clean eating area, and fantastic food. I got the BBQ Chicken Steak sandwich and it was amazing. The flavors were great and the warm bread was soft yet durable enough to hold up everything inside. Highly recommend. read more

Capriotti's Sandwich Shop - BBQ Chicken Steak - Sandwiches Near Me - Clive, Iowa

Wow! Not even open yet and we are impressed. Had never heard of the place but drove by as they were putting it together for opening so looked it up. My husband claims it's the best Philly cheesesteak he's had. I enjoyed my Grilled Italian which had a slight kick to it. Staff was friendly, service was quick and food was filling and delicious! read more

Capriotti's Sandwich Shop - Grilled Italian with Cream Soda - Sandwiches Near Me - Clive, Iowa

TL;DR: Best cheesesteak I've had since I left Delaware fifteen years ago. I was traveling cross-country and stopped for a night in Clive. When I was searching for a place to eat, imagine my surprise when I saw "Capriotti's Sandwich Shop": the name took me back to the days of my youth (i.e., 1980s) when I lived in Delaware and Capriotti's was duking it out annually with another cheesesteak joint for best cheesesteak in Delaware. (Capriotti's generally won.) After a look at the menu I realized that it was indeed a Capriotti's franchise, and that in the years since I left Delaware they must have expanded. I ordered a medium Wagyu cheesesteak. When I got back to the hotel and started eating it, I realized that I had made a mistake--I should have ordered the large. Fortunately, my hotel was less than two miles away so I was able to order a second sandwich after finishing the first. That I would order a second sandwich less than a minute after eating the first should be a good clue as to how good the sandwich was. It brought back all the nostalgic feelings of the great cheesesteaks I had from northern Delaware, and indeed I would say that it was the best cheesesteak I've had outside of that area. It's really good. Worth every penny. read more

Great friendly service and one of the best sandwiches I've ever had. I will be happy to visit again.

The sandwiches are amazing!!! Kids Eat free with a purchase of adult meal. And the best part is their customer service is the best!!! Highly recommend eating here!! You won't be disappointed! read more