We've been ordering on the app and picking up from here a couple times, or more, a month lately. The orders are usually ready on time, or after a brief wait. They are always correct and always delicious! It's really refreshing to have such good quality and accuracy of orders. We all know things go wrong but it seems this store is being run pretty well to be so consistent. There's not much to say, if you like a nice, fresh sub, stop by here. The points system is nice and it's easy to use their app or put your phone number in at the store. Our subs or bowls are always neatly packed and made. The store is located at Landstown Commons on the side with the CHKD. It's one of the first stores when you turn in. Take the loop around the lot and leave by the dairy queen if you want to turn left and not make a U-turn. read more

Jersey Mike's Subs - Chipotle turkey sub with chipotle on the side and extra meat - Fast Food Near Me - Virginia Beach, Virginia

I've tried so many times to give JM's the benefit of the doubt because people go feral over their subs but after this last visit their food does NOT justify how awful the service/experience was. I ordered one hot sub and one salad and it took about 30 minutes from the time I placed my order until I actually got my food. 30 minutes to put meat, cheese, and dressing on bread. They messed up my sandwich; I had to interrupt them to stop them from putting lettuce on my sandwich when I explicitly stated when I ordered that I didn't want lettuce or tomato (I just picked the tomato off-you win some, you lose some). I ordered a side of ranch that they didn't give me; I ended up telling them to forget about it because I didn't have 10 more minutes to wait for them to put ranch in a cup. The cashier's explanation was that the grill guy was "running behind" when that wasn't actually the issue: he simply couldn't keep up to begin with. There was no sense of urgency; he looked like he was completely lost. I couldn't take that long if I was deliberately moving as slowly as I possibly could-and this guy is only making hot sandwiches: the cashier is making all of the cold subs. There was no offer of a discount. No "hey, take a cookie" to make up for it. After all that my order STILL wasn't right. I've placed multiple corporate orders that have been on point but it was pretty clear today that they were understaffed and the staff that WAS there was hopelessly inept/incapable. Go somewhere else. Go anywhere else. Go to Subway or Jimmy John's or Food Lion and make your own sub; you could actually probably do all three in the time it would take you to get one sandwich here...and it would probably be right. read more

I ordered a chicken bacon ranch meal and when I got home to eat it it was uneatable. There was no ranch on it and when I went to take a bite the chicken was crunchy and kinda a crummy material. I ended up having to throw it away. It was absolutely awful. $12 down the drain. Never will be eating here again read more

Jersey Mike's Subs - I added ranch bc it was so dry and crumbly - Fast Food Near Me - Virginia Beach, Virginia

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Love me some Jersey Mike's but really found this location to be top notch. Fast, friendly and efficient staff are on point, and my go-to Cancro special was on point. read more

I have been getting a sub almost weekly from Jersey Mikes at Landstown and normally they have been pretty good. Today I got my normal Ham and Provolone to go. Got it home and the roll was as hard as a rock. You would think that on a Monday the bread would be nice and fresh but not today. The bread is just as important and the rest of the fixings. Perhaps it is because I don't see as many customers as I used to. I'll give them one more chance, if there is no improvement there will be one more less customer at that location. read more

To the point. Fresh, clean, quick with quality. With that, the sandwiches hit just a little different than other places. The location is a big congested and tight but not a problem to get in and out. The manager and co-worker seemed a bit busy with orders coming in but took care of me quickly and professional. Almost too professional as in "it's only 10:30am" and he was on top of the A game lol. Can't be mad at that though. Overall solid and really can't go wrong...well, still feel it's pricey these days and if you have a family getting combos, you will drop 40+ easily but that's life now days isn't it! Stop by if you are in the Landstown area. read more

Jersey Mike's Subs - Fast Food Near Me - Virginia Beach, Virginia

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we order from Jersey Mikes about once a month. they prepare my husband's sub with plain rolls instead of his request. but that's not my issue today. on 2/28/26 we placed an order... husbands was perfect. I ordered provolone and turkey. no turkey, but in place was salami which I DO NOT eat. I called jersey Mike's only to be told I had to contact DoorDash for a refund! DoorDash didnt prepare the sandwich! why should DoorDash be responsible. the Jersey mikes manager said that just the way it is. no offer of compensation by the store. THEY HAVE LOST A VALUED CUSTOMER! read more

Be wary of delivery. My son placed an order for 3 subs - he received 2. He couldn't get the delivery person to pick up his phone and the restaurant wouldn't answer their phone. He put in a complaint on the Jersey Mike's website but hasn't heard anything from anyone. The food is good (when you receive it) and like the dining in option better than delivery. read more

This Jersey Mike's was conveniently located en-route to Sandbridge Beach in a cookie-cutter shopping center filled with chains. My friend and I stopped purely out of convenience and efficiency; also we didn't want 7-Eleven for lunch. I ordered the regular-sized club with chips and added a bottle of water for $12. It didn't take long for the sandwich to be prepped and I do like that you can see them make it. They had a bunch of workers; it looked so crowded back there! Honestly it had been years since my last Jersey Mike's visit. I used to love the chain in college but haven't been a frequent patron by any means since then. I'm a transplant from Jersey, but I don't feel any pangs of homesickness when I walk inside this chain. The sandwich was tasty enough for a day at the beach, but I prefer Subway if I'm going to pick a national sub chain. JM's just isn't my personal favorite! read more

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Great service, great sandwich! In and out super quickly! I always love Jersey Mikes (especially in comparison to the other big sub chains, but this location was nice. Lots of parking, as well. read more

We ordered 3 subs from Postmates. They were all perfect, fresh and hot. As pictured I got the giant Chipotle Chicken Cheese Steak. I added jalapeños and asked for extra chipotle mayo. I wish there would have been a liiiiitle but more mayo but otherwise everything was delicious and priced well. My husband got 2 regular sized subs because he couldn't decide! He got the club and buffalo chicken ranch. They were both also very tasty. Clean and fresh we will order from here again! read more

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Stopped in for lunch on a Saturday. As with all jersey mikes locations I was greeted upon walking in. My friend and I ordered a giant #7 (turkey and provolone on wheat, mikes way). Service was excellent -- workers seem excited to be there and are very tentative with what we wanted. Jersey Mikes subs are always the best of all the fast food sub places. The ingredients used are freshly cut and always full of flavor. I can't think of a more delightful combination of toppings and dressing besides mikes way (tomato, lettuce, onions, oil, vinegar and oregano?) and they never skimp on any ingredients! read more

Jersey Mike's Subs - Fast Food Near Me - Virginia Beach, Virginia

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I love Jersey mikes and frequent very often BUT how many times can I complain about them not caring how they make my sandwich at THIS location to the manager. I've given chance after chance every time I order thru the app for pick up or delivery they just do what they want regardless of your request and I've asked before what if people don't want things on their sandwich because they have a food allergy? Now I tip them for bad service (free money for nothing). This time (yesterday) I ordered a sandwich that did NOT include tomato and of course tomato was on there. These are simple request. Looks like I'm going to have to just drive to another location which is sad read more

Jersey Mike's Subs - Did not ask for tomato and of course there it is!!! Smh - Fast Food Near Me - Virginia Beach, Virginia

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Great Italian sub! I'm normally hesitant about ordering Italian subs because it's just too much deli meat (personal opinion.. I know some people love that, my boyfriend included). We ordered the Giant Italian to split and I must say, it was delicious. The meat was sliced thin and there wasn't too much of any one kind. My boyfriend felt like it was a hearty sandwich and I didn't feel like it was meat overload. The perfect balance. We got it "Mike's Way" and both left feeling very content! The staff were very friendly and engaging. It's not far from our house, we'll be back! read more

Jersey Mike's Subs - Giant Italian - Fast Food Near Me - Virginia Beach, Virginia

Walked into this Jersey Mikes and wanted to order a #7 but with only the meat heated up on the griddle because I'm pregnant and it's unsafe to have uncooked deli meat. I was told that's not possible even though every Jersey mikes I've been to previously has been able to do this for me. Even after telling them the reason why I was asking for that I was still told no (even though I shouldn't have to say at all). It's not like they were busy either, there was zero people in the store. Horrible customer service from one of the male workers. read more

I like Jersey Mike's, especially their "giant" that's enough for two meals. They have a decent formula that makes it easy to succeed. Only a dozen or so different sandwiches, only a couple of different toppings and they slice the meat to order. It's tasty, it's quick and it's filling. Is it the best sandwich in the world? No. But it's darned good and that's A-OK for me. Tip: Go "Mike's Way" which is an oil and vinegar dressing, salt and pepper, onions, lettuce and tomato. read more

Jersey Mike's Subs - Front of Jersey Mike's in VB - Fast Food Near Me - Virginia Beach, Virginia

When I'm craving for some Philly steak, this place is my to go spot. Easy access for mobile order and just do quick curbside pickup.

I went to the Jersey Mikes in Virginia Beach I placed a order for 4 people that cost over 80.00 one of my orders came out with no me I offered to have the fix my sandwich and charge me for extra meat then when I got my sandwich it came out with nothing that I had originally added to my sandwich so I had to send it back my sandwich finally came back out to me and they charged me $30.00 additional to what I already paid I asked for a manager and they told me he couldn't help me I asked for a percentage off the gave me the phone number for the General Manager Daniel and told me to call him tomorrow I will be calling and I don't think this is right please be aware!!!!! read more

I have to start by saying I have been going to Jersey Mikes since the 80's being born and raised in Lakewood New Jersey. With that being said I was ecstatic when Jersey Mike's came to Hampton Roads. Lately I have noticed that the Customer Service at this particular location is very poor. My order was not as requested however I added the necessary items that were left out instead of complaining. Today I called to place an order asked for the mgr I explained what happen the prior week and if he would take my order. He agreed I asked his name he refused to give it to me. I asked again explaining my concerns and he in a very rude annoyed tone asked me "do you want to order or not"! It is so easy to be kind and courteous and lately I noticed that the staff at this particular location is lacking customer service skills. read more

Me and 2 of my friends came in on december 16, at 730 trying to redeem a free code for a sub that we had attained through our own personal accounts. We were all respectful and he told us to, "have a nice night" and pointed towards the door. We then asked why and he said " because i said so". Was very unprofessional. read more

Crap service, employees care more about socializing with other employees and patrons instead of taking care of customer orders. Employee couldn't remember my order, probably because he spent more time bro hugging and paying attention to other people. read more

My husband and I ordered here tonight for delivery. I got a number 2, customized it and everything. It got delivered, didn't have the other meat on it or my customizations that I asked for. Was disappointed. The sub was not bad but not the way I ordered it. read more

Ordered from here for Delivery tonight (door dash) they forgot to put a sandwich in our bag (they seal the bag, it's no fault of door dash). And asked us to come "pick it up, is that okay?" Yea, I paid an extra $20 so I could go out and pick up my food that you for got. No apology, no offer of a discount next time, nothing. I will never order from here again. read more

This store just opened Mid-2014 as part of the expansion of the Landstown Commons Shopping Center. This was my first time trying a Jersey Mikes. I give them a 3-star: Better than a Subway, but not as good as Firehouse Subs as far as Sub Restaurants go. Also, I'd rank them above Jimmy Johns also because most of their subs are HOT, which I think makes a better sandwich. Sandwich here more like a 4-star. Price seemed a little bit on the high side. Dining area is nice at this location. Price is a tad higher than I am used to, but every once and again, I may have to drop in to try other varieties of these HOT and tasty subs. :-) read more

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I can see why people have rated Jersey Mike's low overall. It was our first time trying JM and I think it's safe to say it's probably our last by choice. Customer service was bland and uncomfortable. The only time I felt some time of genuine greeting was when a female employee who was cleaning the front door asked if we were coming in. After that, it was like tension was thick around the room. Decided on the big Kahuna no onions, chipotle cheesesteak, and chicken parm. To be honest, the kahuna and chipotle tasted very similar except the kahuna comes with mushrooms. We opted for no chips or drinks but we purchased one of their white chocolate "baked fresh daily" cookies. Maybe it's more of "baked fresh every other day" because that's what it tasted like. The sandwiches were just ok. Nothing to rave about. In the words of Simon Cowell: "it's forgettable." Bland customer service + bland sandwiches = bland ratings. 95% certain I won't be returning or recommending. read more

Jersey Mike's Subs - Fast Food Near Me - Virginia Beach, Virginia

Horrible. We placed a simple order for delivery and they forgot our chips, ok understandable people make mistakes but the only way to get our chips was to come pick them up. Ok we got delivery for a reason, we picked them up but were offered nothing for THEIR mistake other than sorry for the mixup. It was not a mixup, it was entirely their fault. read more

I normally love jersey mikes but the service was horrible in this location today. Took almost 45 minutes to get my sub. The cashier was all over the place and it seemed like he was unaware of the backup they had, really bad service. read more

Jmikes is my favorite chain sub joint and I've always ordered the same thing; a number 9 without the Turkey. I'm well aware that means I get less meat (some places just swap the Turkey for extra roast beef but it is never something I expect) I have come to this location 3 times and the older gentleman who slices the meat has literally argued with me every time I try to order it this way. He tells me I need to get a number 6 and pay to add the bacon..... I've never had an employee tell me what I need to order..... The lack of customer service is a little irritating and after 3 visits with the same issue I will be finding another location to dine at. read more

Fast service at the Landstowne location today. I was in and out in fewer than five minutes, a record. Everything looked fresh.

This location was my first. Went to get a freebie sub for my aunt otherwise I would not have came to this location. I ordered Jersey mike famous philly steak. It was nothing special. Customer service was slow. First went in the guy saw me come in but went in the back the cashier saw me but was looking down at something I was waiting for 5 minutes before the guy came back out. This is a location i will not go back to. read more

Probably the worst experience I've ever had a any type of restaurant! First they messed up the order and put steak on the sandwich instead of chicken...which happens so no big deal just remake it...then they tried to tell me that the sandwich had chicken on it but their grill was really dirty so it looks like steak (keep in mind I took a bite before I returned it)...not sure what's worse that you're telling me the steak is chicken or that you continue to make sandwiches for customers on a grill that is that dirty?! After the girl remade the sandwiches she threw the bag at me and said "here" as she walked away...obviously it was too much for her to make the order correct or she just needs a job where she doesn't interact with customers??? On top of everything else my son got sick from his sandwich a coupe hours after eating...I'm not one to write bad reviews but this experience gave me a reason to write my first! I'll never go back there and I'll tell everyone I know to stay away too! read more

Okay, new spot for me to try. I really only had about 15 minutes for lunch. While I was eager to sit down somewhere and enjoy a meal, I really had no time so I popped in to grab something to go. The chicken Caesar wrapped called my name. Not good, not bad, but certainly not the spot as I had to eat whole behind the wheel. By the way, their stuff isn't messy so kudos! Friendly staff, cool surfer/beach decor, and it's cool to see them slice meat in front of you. I hope to return later for more of a fat kid meal. read more

Food: would have given them more like 4 stars. It isn't the best sandwich I ever had, but it was pretty dang good. I really liked their menu options (wraps, hot subs and cold subs) and the different toppings. Customer service: more like 2 stars. It's pretty obvious that they are a new establishment and haven't quite figured out the pace of things yet. They have a flawed system with their employees. We came when there was only 1 person ahead of our group and it took a significant amount of time to get our food. They have one person that stays on register, one that makes the subs, one that cuts the meat, and one that works the oven. The problem with this was that the guy that made the subs got REALLY backed up. Instead of offering to help, all the other employees just stood there. The register guy could have asked "while you are waiting on subs would you like to go ahead and pay?" or the guy working the grill (who wasn't doing anything) could have offered to help with the subs. Just seemed like they lacked teamwork and didn't care. I really hate their tipping system as well. It was incredibly abrasive. The receipt showed us how much it would be to tip 15, 18 and 20% on the meal. This isn't a restaurant, so tipping 20% I feel should only be reserved for GREAT service. I have no problem throwing in a few dollars at a place like this (you get better service and food if you usually do!) but to have the tipping system so demanding made me turn off from it. Dining room was clean and had a fun atmosphere. TVs with the game on. Great soda and tea options as well. read more

Got here 15 minutes before closing. Thank management and all the staff for a delicious supper.

So, the customer service was mediocre compared to the other locations I've been to. One situation that really stood out to me in particular is when I couldn't hear the associate at one point when he asked me a question and I asked him to repeat himself, he stopped and took a whole 10 seconds to repeat his question as if I wasn't paying attention and he was irritated that he had to repeat himself. I was VERY close to verbally ripping him to shreds due to the blatant rudeness, but decided not to play into it. Enunciate and project, mush mouth. And you'll probably get pretty far. Wouldn't hurt to acquire some tact either. Mediocre tuna sandwich, my bread tasted like it was on its way to becoming a crouton. 2 stars for cleanliness and speed. read more

My favorite location in the area. Always friendly and fast service along with a very clean sandwich setting. There are countless sub shops in this area to try, but for some reason I continue to come here. I really enjoy the Rosemary Parmesan bread. It gives a nice overtone to each bite. If I had to find something to complain about, it would be this: can they please come up with a size that is in between regular and giant? The regular just isn't enough and the giant is just a tad too much. read more

Ordered an Uber Eats meal tonight, and I ordered a Giant Turkey and Provolone with extra meat. Sadly when it arrived there was NO extra meat at all. They shouldn't charge for it, or list it as an extra item if they don't provide it. A ripoff is sadly what it is. I've had good luck here (Landstown) before, but not tonight. The owner needs to crack down on his/her franchise. read more

Just tried this chain for the first time. I had the Italian Sub. The meat was good and bread was tasty. It's about the same experience as Jimmy Johns but their toppings and options are a little more simple. Quality is not quite as good as Firehouse, but Firehouse uses honey ham on their Italian which ruins it so I'll probably be back here any time I need a quick, simple sub from somewhere close to my house. They offer a mini size which is perfect for me. read more

Good cold SANDWICH. I thought I paid too much for a 6" Sandwich. Also I'm paying with a card and the cashier says that the card machine will ask me a few questions like a survey. That's fine but what comes up is a suggestion for a 15, 20, or 25% tip to be charged to my card. I felt obligated to give which I did give. Customer service was great and nothing against the employees but 6" Sandwich without the combo for $9.00 is a bit HIGH. Most other Sandwich places for that price would include a drink and a bag of chips. read more

I tested both Jimmy Johns and this one because they're next to each other. I literally went to both at the same lunch and grabbed a small Italian with the works. Jersey Mike's was hands down much better than Jimmy's. The Wine and vinegar sauce at Jersey Mike's made the sandwich. The sandwich seemed meatier too. Jimmy Johns was a flat sub(Less than 1"). Mostly due to them ripping the soft part of the bread off the sub roll, but seemed worse than a sub made at home. This gets knocked down a star because they can't toast their sub. I still prefer the Zero's Grinder. read more