I stopped by Jersey Mike's recently and overall it was just okay. The sandwich itself was decent--the bread was fresh and the ingredients tasted good, but nothing really stood out compared to other sandwich spots. Service was a bit slow even though it wasn't too busy, and the line took longer than expected to move. The staff was polite, just seemed a little unorganized. The place was clean, which I appreciated, but for the price, I was expecting a little more. Not a bad experience, just not something I'd go out of my way for. read more

I was at driving around and felt like getting a sandwich, which is always a go-to when I don't know what I want. Then I saw it right on the window, the Mike's Hot Italian for $8.95, so I figured I'd try it. This thing is loaded. It has ham, salami, and pepperoni all chopped up and grilled with melted provolone, They add grilled onions, shredded lettuce, tomato, with chopped pepper relish that gives it a little kick. The bread was really soft with a light toast on it, The meat was stacked pretty decent. The salty ham, a little spice from the pepperoni, and the cheese all melted in together. Overall, it was a pretty good sandwich, cool stsff that works here too. Anytime I go to a Jersey Mike's it"s always a good experience read more

See all

My wife loves Jersey Mike's. And we never had any issues here with the food. So in that regard, it's exactly what you would expect from a Jersey Mike's. It does get busy sometimes during lunch time. But the line always moves quickly. The main thing that makes this location unique, and the main thing that brings this down to a four-star review, is the parking lot. The parking lot is shared with a bunch of other businesses. So it's difficult to find parking. It's also difficult to get in and out of off of Burbank boulevard, unless you're heading west. So if you're coming from Van Nuys boulevard, or coming from Burbank boulevard from the east, it's really difficult to get into and out of the parking lot. So just be aware of that, and you'll be good to go. read more

I was visiting my home state and walked to local Jersey Mike's Subs. First time I walk in the staff said a resounding hello. The whole staff was smiling. I asked for a recommendation and my sandwich was so tasty! I ordered the combo which includes chips and soda; also got cookie for dessert. Not sure why over 5 employees were working at this small location. Once back home Next time I plan to order the lunch special from theirApp. Cheers!~ read more

See all

I've been to this Jersey Mike's several times, and others as well. Although busy, I was well taken care of, the ingredients were fresh and delicious, the place is clean, the servers were very busy but pleasant to deal with. I will keep coming back. read more

I really enjoy their cold subs here. I usually get a regular club sub, but this time I tried the italian sub and it was just as delicious! I always mobile order ahead and pick up for lunch, but they honestly need a better mobile order pick up system. They never attend mobile order pick ups. You have to flag an employee down which sucks because they see you walking in and just don't care. The line for pick up can literally be out the door and the employees are just standing there. On the bright side, they provide a handful of napkins and package your paper bag well. read more

Jersey Mike's Subs - Sandwiches Near Me - Van Nuys, California

I want to this store last night and was very happy with the workers there. The guys were all very friendly, working with smiles on their faces, and making the sandwiches quickly and proficiently. I'm a bit of a crazy person when it comes to sandwiches. I HATE when sandwiches are sloppily thrown together. The guy making the sandwiches was so careful with arranging the contents of them that it brought a smile to my face. I complimented him on his craftsmanship. My sandwich was delicious (except they did put a bit too much salt and pepper on it). The meat and cheese were evenly spread out, and I didn't have to rearrange it at all. Jersey Mikes has the best Philly cheesesteak around!!! read more

Jersey Mike's Subs - Look at how beautiful he is making these sandwiches! - Sandwiches Near Me - Van Nuys, California

Very fast Store, they all have like a little synchronized HEEEELLOOOO welcome. they have a good system and you don't wait long which is always a plus. good job. read more

This branch has the happiest staff I've seen. Came in on 5/3/25 around 11:45AM and we were attended by polite and hardworking people. Aside from quality food, it really is a plus to have pleasant staff. Keep up the good work! read more

Dropping this review for Agustin, by far the best service we have got. He went above and beyond to make sure our sandwiches were spot on. He communicates well, listens when a customer speaks and is overall the best worker at Jersey mikes. We always get giant sizes cause they split them into 4 and the #3 Mike's way is top tier in my book, have always enjoyed the Philly from here but give the cold cut sandwiches a shot. This location is small to- medium like all the others and is nice and modern, has plenty of seating and a clean restroom. Really grateful for Agustin and the rest of the staff for being so accommodating and fast with our orders! read more

Britney and Lily are amazing. Great place to eat great food super clean management is amazing. read more

Jersey Mike's Subs - Sandwiches Near Me - Van Nuys, California

See all

Store is VERY DISORGANIZED! Nobody knows who is doing what... I arrived at exactly pick up time in app 5:39p & they had not even started making sandwich yet! I ordered so as to be able to get during my lunch break & they made me late to work! No apology AND they have no area for "pick up" AND they just shrugged like I was speaking a foreign language when I asked where to get pick up orders They kept filling walk-in orders & STOPPING MAKING OUR ORDER!!!!! And they are so rude... WORST location in the whole valley, we will stick w Tarzana or Northridge I would have left but I already paid online read more

Go to Jersey Mike's only if you want the freshest sandwich ingredients. To be able to watch them carve the meat and cheese like the way sandwich shops are meant to be is an awesome experience, you know exactly what you are getting. The bread sizes aren't as long as some of the other chains but if you are lucky like I was my last visit they stack the meat high. read more

Honestly the best customer service experience I have had in quite a while. The entire front staff I interacted with was friendly. Will definitely be coming back soon! read more

Tried this place again today and once again had a negative experience. The same short Latino guy with a ponytail was rude and unnecessarily aggressive. We stood in line after about six customers. When he finally asked my son for his order, he immediately moved on to making five other sandwiches from previous orders--without taking ours or even acknowledging us further. After waiting about 8 minutes, I asked when he might be able to take our order. Instead of a simple answer, he snapped back, "Oh, you want another sandwich?"--completely sarcastic and defensive. I was stunned by the attitude and just gave him a look of disbelief before walking out. As I left, he snickered and yelled, "Have a good day!" The staff here are consistently rude, defensive, and lack basic customer service. Won't be returning. read more

I came into this location for the first time a week ago and have been back twice since lmfao. Nova and Augustine helped me out with some of the best customer service (the rest of the team was also lovely) and they've made me some of the best subs i've had from jersey mikes the store is nice and clean and they got great food and service, absolutely recommend ! read more

Jersey Mike's Subs - #43 Chipotle Cheese Steak - Sandwiches Near Me - Van Nuys, California

See all

Usually jersey mikes always hits the spot But the other day I came in for my sandwich and I experienced the worst service ever. A lady, called Judy not only ruined my evening and experience but also screwed up my Sandwich!! I requested bacon on my sandwich and she completely ignored me. Her energy was so appalling I didn't bother to ask again. Absolutely Terrible service. read more

Awesome group of hardworking people. Extremely friendly staff and always a pleasure when stopping for lunch.

This is my favorite place to get subs. I really enjoy how welcoming the workers are. Being greeted with a warm welcome puts a smile to my face. read more

Food is great, but there is only a single register with the person working it also answering the phones while trying to handle pick up orders as well as ring up the line for sandwiches. I look forward to eating the food, but I dread going to pick it up. read more

I love the chicken bacon ranch. It's my go to sandwich. This location made it really good! Service was quick!

Winter was a delight waiting on me. Made me feel like a special customer. Other staff were upbeat and fast. Parking no fun but this shop is worth it read more

Service is fine. Sandwiches are still made well. So why the drop to a 1 star review? Because this location now forces you to pay for a paper bag you don't need when placing an order on the app. I've worked in the area for over 5 years. I've ordered here quite a bit. I also order from my local Jersey Mike's locations where I live. Never have I seen a $0.10 charge for a paper bag on any order, in person, online, or through the app. I tried deleting the bag from my order, not realizing it was automatically re-added until I saw my receipt upon pick-up. I tried starting a new order and testing it again - lo' and behold, the bag is added right back to your cart even when you delete it. This place already started charging an insane amount for options like simply adding avocado to your sandwich ($2.45? really? for what, half an avocado? When avocados are no more than a $1 at Ralph's across the street?). But this takes the cake. I won't be visiting this location any more. read more

Their mobile order system is a joke, you're better off coming in and waiting in line and ordering. Waiting 30 minutes in store for a pick up past my designated time window just makes no sense, no sandwich is worth that much. Sorry to those who have to learn the hard way. Next time I'm just going to chipotle next door read more

Food is okay. What is the point of online ordering? They give you a specific time to pick it up and when you arrive it should be ready. 15 minutes after my designated time, my sandwich is still not ready and I have to sit and wait 18 minutes for it. People that walked in after my designated pick up time are getting their sandwiches before me. read more

Very busy spot during lunch, but the crew is cranking out the delicious sandwiches. Long line, parking is a hit or miss, but if you want to save time, order ahead online or on App. I've ordered here a few times and best to order ahead. Not a big seating area but there's tables and chairs. Delicious food and always busy. Shout out to the awesome crew! Will be ordering more for office meetings. read more

Jersey Mike's Subs - California Sub Club - Giant - Sandwiches Near Me - Van Nuys, California

The Service Staff is AMAZING! Totally customer focused. Subs are always consistent- fresh, yummy and very New Jersey read more

This location is always slow with online orders I have experienced this several times and each time they have an excuse I'm sure a lot of people who order from here would agree and they have done nothing to improve it long as money keeps coming who cares this is their philosophy read more

I'm only giving it three stars not because of what they've done but because I was searching for Ruben sandwich and Jersey Mike's kept coming up, but they don't have the Reuben sandwich anymore. I don't know what they could do to remove it from Google, but it's annoying when you think you can get something at a certain place But they no longer have it. It's a good thing I checked it out before I drove there. read more

The bf and I stopped by on a Sunday around 12:30. The place was busy and due to Covid, only 7 ppl allowed in the store at a time, so we waited outside until some people left. We ordered two #7 and a giant Philly Cheese Steak. Everyone working there was friendly and attentive to all guests whether they would ordering or just picking up orders to go. There was a small mix up of communication among staff with our cheese steak and we ended up waiting over 10 minutes for it. Staff handled it well, nothing that would deter us from coming back. Prices are a tad high, but quality and taste are always consistent no matter the location which is something I appreciate. read more

Jersey Mike's Subs - #7 Mike's Way Combo - Sandwiches Near Me - Van Nuys, California

Waited an hour to get my sandwich!! Horrible time management, don't say it will be ready in 10 minutes when it's not gonna be ready for an hour!!! YOURE WASTING MY TIME read more

I went to this jersey mikes on Friday November 7th and have gone to this Jersey Mikes for over two years. My wife and I love this spot as Pablo the assistant manager is amazing and is always helpful. I am sad to say that one experience has led for us to find alternatives or just simply eat at home. Associate as we will not mention blamed us for being overcharged of another customer order and made us feel as if we were taking advantage of being overcharged which doesn't make sense. I don't usually look at my receipt and the customer that wasn't charged let me know that I had paid for their order. I appreciate the customer that informed us for paying for their order as it wasn't their fault. Upon mentioning this to the associate at store, they made me feel at fault. They also hyped up the line to make me feel bad! While I have money to pay for their mistake, I will it be coming back! Pablo the manager made the situation feel right while the associate kept poking as to why I should step off to the side! Camera footage will show who was right. I will not be coming back as it is unfortunate that a customer would get blamed for being charged more. read more

I've been lucky to have a Jersey Mike's literally a mile away from me. It's in a strip mall with a Chipotle, Panda Express, Starbucks. I've lived in this area for 10+ years but I only ever frequented the Chipotle and Panda. The first time I had Jersey Mike's was a looooong time ago in Burbank. I got a cold sandwich and wasn't too impressed with the quality ratio to the price, just thought of it as an overhyped Subway. Maybe I was too faded and all the bright lights made me choose a more generic sub lol. Fast forward and I've been coming here about once a week. My go-to is their #99 (Big Kahuna w Chipotle Mayo Sauce, extra onions) Giant Size ~$15.50. *CHEESESTEAKS *HIGHLY* RECOMMENDED* 15 inch white bread stuffed with meat, extra white American cheese, grilled onions, peppers, mushrooms, jalapeños. Every time I get this, there's so much meat that the sub is heavy to the point where I have to support with both hands. You'll DEFINITELY get your money's worth. To save a little money and get free subs, download their app and scan it when you pay- there are also rotating codes for $2 off, BOGO, etc online, just look up Jersey Mike's coupons. If you check in on Yelp, you get $1 off a Regular or $2 off a Giant. (I still haven't used this offer cuz I forget every time lol) Sometimes I'll get a mini #8 (Club Sub) $7ish for the next day. Their mini size subs are actually filling, the bread might be advertised as 5" but they stuff it full of meat and cheese so it's coming out on each side of the bread. A mini gets me decently full while a regular/half of a giant gets me stuffed. Make sure to not change what's proven and get it Mike's way - I then add mayo, mustard, pickles. The workers here are always cheerful and friendly. None of that zombified customer service from other chain sub shops like Subway - and especially none of that wilted 3 day old compost they call fresh veggies. The veggies here look like they've been just cut within the past 30 minutes - always fresh, tomatoes are always red and juicy, lettuce is crisp, healthy green color, never wilted, onions the same. Cold meats and cheeses are cut slice by slice with their machine. Hot subs they grill their chicken or meat on their flat top. Check my pics! Never again will I go to Subway or any sub place - (except for Bay Cities but that's a different type of sub lol). The prices here might be a few dollars more than Subway, but you're getting phenomenally higher quality ingredients in all aspects plus great customer service. Also, I got coupons for Subway and checked - their new menu is trying to make it seem like they're on premium tier all of a sudden, charging premium prices too.. almost the same as Jersey Mike's. Again, no point in going to Subway! read more

See all

How hard is it really to make a sandwich?? Simple request. No peppers or jalapeños. Add Mayo. Not only did I wait 15+ minutes but they forgot the Mayo. I'm tired of many establishments run my terrible store managers hiring losers who can't make a simple sandwich. If you really can't get a sandwich right then the next best job should be selling oranges on the side of the freeway read more

See all

Lorena and the whole team were amazing. They were friendly, efficient and fast. Our sandwiches were delicious. Thank you.

Just went a for a sub. The mgr girl told the girl that was putting turkey and cheese on my sub that she put 2 slices of turkey too much and made her take it off the 2 slices and throw it away. In front on me .. that girl told me it was too much. WOW .. very shady and in front of me. No tips for them ever. I can give more but 2 slice of turkey is too much for them. Jersey Mike needs to be better. Talk to her after I leave. Bad service read more

I am so grateful for this location and their manager to take our order. We were in a crunch with an event and I was able to place the order and pick it up the next morning super early pretty much when they open and everyone enjoyed the sandwiches thank you to the manager at this location. I don't know his name but thank you thank you thank you!!! read more

Made an online order and waited an hour after it was supposed to be ready , need better management no organization and no order whatsoever

Might be my last trip to Jersey Mike's... I have always order the Large 56 on White.... Maybe at 25-30 different locations because I'm on the road for work 4 days a week.. This was HORRIBLE, maybe 3 slices of mushrooms on the entire sandwich, 40% the roll was rock hard... the meat was almost CHARD with a burnt taste... O Well!! Live and learn! Might want to avoid this location!!! read more

If you want something quick and tasty, Jersey Mike's Subs is your place, great place, friendly staff, no problems with parking read more

See all