Stopped by to get a regular club supreme with no turkey and extra roast beef. Took it home and thoroughly enjoyed it. There was a pretty big crowd there, but the excellent staff move things along. Always enjoy coming here. read more

This JM is the worst on the entire chain . Always takes 20-30 minutes just to order your sandwich . The kids who are making have no sense of urgency, or professionalism. Them after waiting 30 minutes I finally get to pay and " SORRY WE DONT TAKE $50 bill" huh ? What ? So I left and they threw away the sandwich . That's the way to lose a customer and waste money by throwing the sandwich away . The assistant manager unfortunately was no help at all . Never again will I come back to this Jersey Mikes read more

Worst store on the planet. Lines are longer than the shittiest pharmacy. Always a long wait, sometimes over a half hour, just to order. Longer wait time if you want your sandwich. Whoever owns this store location loves to understaff it. I guess they think they're saving cash but everyone in line it super pissed off. So there's only two people working, but over twenty people waiting for their food. The phone always rings off the hook, and they don't even bother to move quicker. Embarrassing and shitty place. Never going again after today. read more

Wandered in for lunch as my car was being worked on at one of the many dealerships on Van Nuys Blvd. The reviews of this Jersey Mike's seem to be either 1 or 5 stars, but (for what it is) this was a very well-run location. Friendly staff, they double-checked my order, and as you can see, the interior (ended up being just ahead of the lunch rush) was spotless. Never seen a location look anywhere near this organized; almost out of a commercial. This isn't my part of town, but if you find yourself here, and in mood for a sando, this will hit the spot! read more

Jersey Mike's Subs - Just beating the lunch rush, VERY clean interior at this location with employees (at the time) all in a good mood - Sandwiches Near Me - Van Nuys, California

I was visiting my home state and walked to local Jersey Mike's Subs. First time I walk in the staff said a resounding hello. The whole staff was smiling. I asked for a recommendation and my sandwich was so tasty! I ordered the combo which includes chips and soda; also got cookie for dessert. Not sure why over 5 employees were working at this small location. Once back home Next time I plan to order the lunch special from theirApp. Cheers!~ read more

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I've been coming here for years but had a bad experience with the food recently. I usually order the #9 mini double meat. I don't know if they have gone to a different supplier for the roast beef but it was drier and gristley. I got my sandwich and ate in the store. About a quarter way into the sandwich I started noticing something chewy. I realized it was like roast beef fat. So I spit it out and started to consume the rest. I got half way in to it and then hit another gristley piece. I spit that out. Then when I got near the end I got another one. The first one I could brush off but 3 gristley fatty meat in one sandwich is too much. read more

I was at driving around and felt like getting a sandwich, which is always a go-to when I don't know what I want. Then I saw it right on the window, the Mike's Hot Italian for $8.95, so I figured I'd try it. This thing is loaded. It has ham, salami, and pepperoni all chopped up and grilled with melted provolone, They add grilled onions, shredded lettuce, tomato, with chopped pepper relish that gives it a little kick. The bread was really soft with a light toast on it, The meat was stacked pretty decent. The salty ham, a little spice from the pepperoni, and the cheese all melted in together. Overall, it was a pretty good sandwich, cool stsff that works here too. Anytime I go to a Jersey Mike's it"s always a good experience read more

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This sandwich was sooo good. My hands were covered I sauce- just how I like it. Perfect amount of cheese and meat. Definitely hit the spot. read more

Jersey Mike's Subs - Buffalo chicken sandwich - Sandwiches Near Me - Van Nuys, California

My wife loves Jersey Mike's. And we never had any issues here with the food. So in that regard, it's exactly what you would expect from a Jersey Mike's. It does get busy sometimes during lunch time. But the line always moves quickly. The main thing that makes this location unique, and the main thing that brings this down to a four-star review, is the parking lot. The parking lot is shared with a bunch of other businesses. So it's difficult to find parking. It's also difficult to get in and out of off of Burbank boulevard, unless you're heading west. So if you're coming from Van Nuys boulevard, or coming from Burbank boulevard from the east, it's really difficult to get into and out of the parking lot. So just be aware of that, and you'll be good to go. read more

I ordered a chicken salad sandwich online and was given sandwich with no chicken salad. I received several calls and communication from this store to come in and get a new sandwich as compensation so when I decided to redeem my voucher I called the store first to inform the manager about my voucher and sandwich. When I arrived everything seemed as if it was going to be fine, I was given a free drink and sandwich to make up for the mistake but when I sat down to eat my sandwich I received the same thing!! A chicken salad sandwich with no chicken!!! I cant make this up.....not sure what's going on at this location but I will never give this location my time or business again.. read more

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This place is just not worth it to go anymore. They've hired a lot of new employees that spend time goofing off instead of focusing on helping people. There doesn't appear to be a supervisor and it's frankly just taking a ridiculous amount of time to get a sandwich anymore. Jersey Mike's has never been known as a fast place to get a sandwich but it's just getting to the point where I don't have 45 minutes to watch a bunch of goofballs who aren't being supervised. read more

Typical attitude for workers during closing time. Rude, unhelpful, ignoring customer hoping they leave so they don't have to serve them. You would think with the prices they're charging that they could afford to hire competent staff who actually want to be there but I imagine that's wishful thinking and the management pays them poorly. I'll try this location again someday I'm sure. Hopefully by then they will have trained the staff to do there jobs read more

I really enjoy their cold subs here. I usually get a regular club sub, but this time I tried the italian sub and it was just as delicious! I always mobile order ahead and pick up for lunch, but they honestly need a better mobile order pick up system. They never attend mobile order pick ups. You have to flag an employee down which sucks because they see you walking in and just don't care. The line for pick up can literally be out the door and the employees are just standing there. On the bright side, they provide a handful of napkins and package your paper bag well. read more

Jersey Mike's Subs - Sandwiches Near Me - Van Nuys, California

I want to this store last night and was very happy with the workers there. The guys were all very friendly, working with smiles on their faces, and making the sandwiches quickly and proficiently. I'm a bit of a crazy person when it comes to sandwiches. I HATE when sandwiches are sloppily thrown together. The guy making the sandwiches was so careful with arranging the contents of them that it brought a smile to my face. I complimented him on his craftsmanship. My sandwich was delicious (except they did put a bit too much salt and pepper on it). The meat and cheese were evenly spread out, and I didn't have to rearrange it at all. Jersey Mikes has the best Philly cheesesteak around!!! read more

Jersey Mike's Subs - Look at how beautiful he is making these sandwiches! - Sandwiches Near Me - Van Nuys, California

Very fast Store, they all have like a little synchronized HEEEELLOOOO welcome. they have a good system and you don't wait long which is always a plus. good job. read more

Don't come here. Staff is slow and unresponsive. My order was ready and they made me wait 10 mins. Staff member helped the guy behind me and took 2 phone calls before helping me read more

This branch has the happiest staff I've seen. Came in on 5/3/25 around 11:45AM and we were attended by polite and hardworking people. Aside from quality food, it really is a plus to have pleasant staff. Keep up the good work! read more

Store is VERY DISORGANIZED! Nobody knows who is doing what... I arrived at exactly pick up time in app 5:39p & they had not even started making sandwich yet! I ordered so as to be able to get during my lunch break & they made me late to work! No apology AND they have no area for "pick up" AND they just shrugged like I was speaking a foreign language when I asked where to get pick up orders They kept filling walk-in orders & STOPPING MAKING OUR ORDER!!!!! And they are so rude... WORST location in the whole valley, we will stick w Tarzana or Northridge I would have left but I already paid online read more

Dropping this review for Agustin, by far the best service we have got. He went above and beyond to make sure our sandwiches were spot on. He communicates well, listens when a customer speaks and is overall the best worker at Jersey mikes. We always get giant sizes cause they split them into 4 and the #3 Mike's way is top tier in my book, have always enjoyed the Philly from here but give the cold cut sandwiches a shot. This location is small to- medium like all the others and is nice and modern, has plenty of seating and a clean restroom. Really grateful for Agustin and the rest of the staff for being so accommodating and fast with our orders! read more

Britney and Lily are amazing. Great place to eat great food super clean management is amazing. read more

Jersey Mike's Subs - Sandwiches Near Me - Van Nuys, California

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Tried this place again today and once again had a negative experience. The same short Latino guy with a ponytail was rude and unnecessarily aggressive. We stood in line after about six customers. When he finally asked my son for his order, he immediately moved on to making five other sandwiches from previous orders--without taking ours or even acknowledging us further. After waiting about 8 minutes, I asked when he might be able to take our order. Instead of a simple answer, he snapped back, "Oh, you want another sandwich?"--completely sarcastic and defensive. I was stunned by the attitude and just gave him a look of disbelief before walking out. As I left, he snickered and yelled, "Have a good day!" The staff here are consistently rude, defensive, and lack basic customer service. Won't be returning. read more

Honestly the best customer service experience I have had in quite a while. The entire front staff I interacted with was friendly. Will definitely be coming back soon! read more

Usually jersey mikes always hits the spot But the other day I came in for my sandwich and I experienced the worst service ever. A lady, called Judy not only ruined my evening and experience but also screwed up my Sandwich!! I requested bacon on my sandwich and she completely ignored me. Her energy was so appalling I didn't bother to ask again. Absolutely Terrible service. read more

I came into this location for the first time a week ago and have been back twice since lmfao. Nova and Augustine helped me out with some of the best customer service (the rest of the team was also lovely) and they've made me some of the best subs i've had from jersey mikes the store is nice and clean and they got great food and service, absolutely recommend ! read more

Jersey Mike's Subs - #43 Chipotle Cheese Steak - Sandwiches Near Me - Van Nuys, California

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Don't online order here. Just come straight in. Their online order portal gets so backed up but their in person line is usually not busy. They can never hit their estimated pickup times. read more

Awesome group of hardworking people. Extremely friendly staff and always a pleasure when stopping for lunch.

This is my favorite place to get subs. I really enjoy how welcoming the workers are. Being greeted with a warm welcome puts a smile to my face. read more

Food is great, but there is only a single register with the person working it also answering the phones while trying to handle pick up orders as well as ring up the line for sandwiches. I look forward to eating the food, but I dread going to pick it up. read more

Service is fine. Sandwiches are still made well. So why the drop to a 1 star review? Because this location now forces you to pay for a paper bag you don't need when placing an order on the app. I've worked in the area for over 5 years. I've ordered here quite a bit. I also order from my local Jersey Mike's locations where I live. Never have I seen a $0.10 charge for a paper bag on any order, in person, online, or through the app. I tried deleting the bag from my order, not realizing it was automatically re-added until I saw my receipt upon pick-up. I tried starting a new order and testing it again - lo' and behold, the bag is added right back to your cart even when you delete it. This place already started charging an insane amount for options like simply adding avocado to your sandwich ($2.45? really? for what, half an avocado? When avocados are no more than a $1 at Ralph's across the street?). But this takes the cake. I won't be visiting this location any more. read more

Go to Jersey Mike's only if you want the freshest sandwich ingredients. To be able to watch them carve the meat and cheese like the way sandwich shops are meant to be is an awesome experience, you know exactly what you are getting. The bread sizes aren't as long as some of the other chains but if you are lucky like I was my last visit they stack the meat high. read more

I love the chicken bacon ranch. It's my go to sandwich. This location made it really good! Service was quick!

Winter was a delight waiting on me. Made me feel like a special customer. Other staff were upbeat and fast. Parking no fun but this shop is worth it read more

Their mobile order system is a joke, you're better off coming in and waiting in line and ordering. Waiting 30 minutes in store for a pick up past my designated time window just makes no sense, no sandwich is worth that much. Sorry to those who have to learn the hard way. Next time I'm just going to chipotle next door read more

Very busy spot during lunch, but the crew is cranking out the delicious sandwiches. Long line, parking is a hit or miss, but if you want to save time, order ahead online or on App. I've ordered here a few times and best to order ahead. Not a big seating area but there's tables and chairs. Delicious food and always busy. Shout out to the awesome crew! Will be ordering more for office meetings. read more

Jersey Mike's Subs - California Sub Club - Giant - Sandwiches Near Me - Van Nuys, California

The bf and I stopped by on a Sunday around 12:30. The place was busy and due to Covid, only 7 ppl allowed in the store at a time, so we waited outside until some people left. We ordered two #7 and a giant Philly Cheese Steak. Everyone working there was friendly and attentive to all guests whether they would ordering or just picking up orders to go. There was a small mix up of communication among staff with our cheese steak and we ended up waiting over 10 minutes for it. Staff handled it well, nothing that would deter us from coming back. Prices are a tad high, but quality and taste are always consistent no matter the location which is something I appreciate. read more

Jersey Mike's Subs - #7 Mike's Way Combo - Sandwiches Near Me - Van Nuys, California

Food is okay. What is the point of online ordering? They give you a specific time to pick it up and when you arrive it should be ready. 15 minutes after my designated time, my sandwich is still not ready and I have to sit and wait 18 minutes for it. People that walked in after my designated pick up time are getting their sandwiches before me. read more

The Service Staff is AMAZING! Totally customer focused. Subs are always consistent- fresh, yummy and very New Jersey read more

This location is always slow with online orders I have experienced this several times and each time they have an excuse I'm sure a lot of people who order from here would agree and they have done nothing to improve it long as money keeps coming who cares this is their philosophy read more

I'm only giving it three stars not because of what they've done but because I was searching for Ruben sandwich and Jersey Mike's kept coming up, but they don't have the Reuben sandwich anymore. I don't know what they could do to remove it from Google, but it's annoying when you think you can get something at a certain place But they no longer have it. It's a good thing I checked it out before I drove there. read more

How hard is it really to make a sandwich?? Simple request. No peppers or jalapeños. Add Mayo. Not only did I wait 15+ minutes but they forgot the Mayo. I'm tired of many establishments run my terrible store managers hiring losers who can't make a simple sandwich. If you really can't get a sandwich right then the next best job should be selling oranges on the side of the freeway read more

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