Driving back from LA, my partner and I called ahead to place an order for pick up so we could then just take our meal home to eat. Upon calling, I was asked to hold. After ten minutes of being on hold, my partner and I arrived at the store location to see not only an empty store, but all three employees on duty in the back office area. I showed the one employee who came out of the back my phone, which still had me on hold with the store. He simply said, "Oh, that was you? Sorry, what can I get you?" My partner and I ordered our usual and were charged half price. Nice gesture, but I value quality customer service over a cheap price. read more

Had dinner once , subway style but with less add on. Got the tuna sub , delicious but a little bit on the sweet side. The staff is fast , seating capacity and parkings are good. Overall decent sub restaurant . read more

These clowns need to be educated on safe food handling procedure. One employee started hitting the other employee with the bread that was to be my sandwich! I'll never eat at this location again. And then he was surprised when I told him about safe food handling. EAT THERE AT YOUR OWN RISK! read more

favorite place ever. always friendly employees and great quick service. very clean also

Very tasty fresh sandwiches prepared by friendly employees. Slightly overpriced but just a little bit. The only think I omit is the vinegar and oil they douse the sandwiches with, as it makes them soggy. read more

Food - So good! Mike's way is the best way. Service - Great. They aren't your typical sandwich shop. They aren't just waiting for you to stop talking so they can say "toasted?" and they don't put lettuce on your sandwich with a shovel. Its not freaky fast service but it is fast. read more

That was the worst sub I have ever had in my life (Chicken Parm). The chicken was rubbery and the bread was mushy as all hell. BUT, my boyfriend's turkey sub looked really good and he confirmed that! It's my own fault for getting a hot sub at a "Subway" type place..plain and simple. The place was clean and I like that they slice the meat for subs to order. Maybe I'll try something else if I decide to go back. read more

My chicken cheese steak sandwich was an explosion of cheesy melty chicken in my mouth. The only downside is I could only take one bite at a time. Makes me wish I had 2 mouths... wait no I wish I had 3 so I could eat with 2 and tell everyone around me how good my sandwich was with the 3rd. read more

1pm today I was here and it was the first time I have left a "zero" tip at a JM. The girls were working hard, but the guys were more interested in BSing with friends. One of the guys walked away while I was waiting on my order while the others were chatting away with friends. Finally one of the girls went to the back to retrieve the guy who had walked away to finish my sandwich. When he did come back, he didn't listen to what I wanted. Annoying visit today. read more

This place is my favorite JM location. Super friendly staff, and they are very fast. The subs are very tasty and hit the spot. Keep up the work guys- you are appreciated. read more

I somehow obtained a coupon for this place so I decided to check it out. I told the gentleman behind the counter that I'd never been there before and asked for his recommendations. I ended up trying the #9 which had roast beef, turkey, swiss, and bacon. They make the roast beef there. Everything was super fresh and yummy and I ended up completely stuffed. They guys that work here are super friendly and they gave me a free cookie since it was my first time. Free stuff always wins me over so I'll definitely be going back next time I'm craving a sub! read more

My fiance and I have had Jersey Mike"s a couple of times and so far we are very impressed. Subs are a food group to him, so I take his opinion very seriously. The folks that work at Mike's actually take the time to put your sandwich together nicely with a ton of veggies and meat. It is not like some of the other sub chains where they are trying to play beat the clock and smash your food together with little care or courtesy so you end up with a flat messy sandwich. The bread is great and the veggies are fresh and ripe, no green tomatoes and wilted lettuce here. We will definitely be going back! read more

mmmmmmmm.... I friggin love this place. The greatest damm subs in the whole world. straight from NJ. I moved here about 4 years ago from NJ and missed this place so damm bad. It is a little overpriced, but the fresh ingrediants are so far and above any other sub place out here it makes it worth it. Whether you get a #11, a Cheesesteak, or a Turkey Provolone and Bacon, you will not go wrong. Wow my mouth is watering right now. read more

Tried it for the first time today, not impressed. Overpriced for a 1/2 sub, $10.20. The roast beef sub was dry, I've had better...stick with Firehouse, its better. read more

I will agree with the overpriced issue with Jersey Mike's. Besides that...this is the best damn Philly Cheese Steak I have had in Arizona. (I am not from Philly, so I admit I am not a pro at the Cheese Steak cuisine) Everything there is fresh, from the bread to the veggies to the meat. My sandwich is never a mess..which is amazing in itself. Service is great, even for ASU students working there. Great location....Really can't say anything bad about the place...it just sucks when there is construction on Scottsdale road and it makes it almost impossible to get there. (One day it was so bad, I had to settle for Rubios....not a good settle when all you want is a cheese steak.) read more

I had to ask Jeff 3 times not to glob the mayo before he finally listened and spread it well on my sandwich, he didn't give me a receipt or a fork. Not pleased. He could care less about customers. read more

Just like the rating says on here, they are A-OK. After my second visit here, I am confident enough to say that they are quite simply a traditional sub shop, like subway used to be before Jared waded over and lost all the weight. Lets discuss the pros and cons of Jersey Mikes - Tempe. ~Fud/Drink~ Jersey Mikes, first off, has solid, traditional, sub options. If you want a simple Italian sub with extra olive oil, and tasty Italian meats, come here and munch down. If you want a foofie Hawaiian pineapple open faced mozzarella sub (just made that up, it sounds good) then go elsewhere. Their food options are pretty simple, but the meats help make each sub. Overall, they offer just a a couple of add-in options to your sub and they aren't high quality, especially the lettuce and tomatoes. The tomatoes are pretty slimy, not super-fresh and the lettuce seems to be of the bagged variety. The bread is average as well, nothing amazing to write home about. The onions actually looked nice, they were presented in their dish all pre-strung, rather than chopped up. They were also white onions, not the traditional red, which I actually enjoyed better on the sub. But once again, the meats...they are great. Overall, its a shame they don't put more stock in everything besides the meat, because they did a good job there. They have no beers by the way, a soda fountain with regular options will do just fine. If you need a beer, Wingstop next store has a number of beers on stock. ~Atmosphere/Service~ The service here is near-perfect. They are fast, friendly and intelligently listen to your order. The sub came down the assembly line and was in the hands of the toppings-adder (what is the title of this person anyway?) quickly. I did take issue with the fact that the pieces of cheese they added on the sub were about as thin as I get at the deli at a supermarket, super-thin, that is. Normally you expect a couple semi-thick slices of cheese, but the provolone slivers they gave me were so small I could barely taste that flavor. After accepting my request for extra lettuce and tomatoes I went and asked for some sides in cups which he dished for me in fast order as well. There is no true ambiance to the place, they have a simple set up with chairs and tables, music isn't a priority. Its a sub-shop guys. ~Extras/Rating!~ They taste MUCH better than the generic Subway. Please just discard Subway and eat at a real sub shop like this one. You get so much more when you eat a spot like this. I do hope JM's takes a look into better quality minus the meat. They do a real good job at customer service and the management knows how to train their employees well. The subs hold up well against other competitors. However I feel as though I am paying more than necessary for a sandwich that is pretty average besides the items I already laid out for you. I wish they would let us do take home service of their meats, that would be great. This place is deserving of better than 3 stars, maybe 3 1/2...But we don't have that option, do we ;-) ? Would I come back? YES! I have tried two completely different items, and it seems Italian is the best route. I am not an Italian sub guy per-say, but this is a tasty treat if I am in that mood. Try your best to make your first sub an Italian one, and ENJOY! read more

What I ordered was good, service seemed good. My issue was that I went to pay and the system "timed out" as I was told and I had to start over and gave my card to the server and they ran it through their machine and I left. I looked at my bank account and noticed I was charged twice, I was on my way traveling out of town and I call the location to alert them to me being charged twice and asked what I could do. I was asked questions about what I ordered and when it was, it all was followed with "supervisor will call you back"..,.never got a call back and I'm left with paying $41 dollars for 2 sandwiches, yea don't take your business here. read more

just walked in at 8:35 and was told they shut off the grill so i couldn't get the sandwich i wanted so i walked out. y'all don't close till 9 why are y'all mopping the lobby and refusing serves way before you close. awful experience won't be back read more

Have been to this location a couple of times. The staff is always relatively friendly and gets the orders fast. I like how they cut the meat right in front of you. This time I got the Italian sub mikes way. It tasted awesome! There bread is fresh and fluffy. Try also have a student discount and you get chips and a drink for a total of about $7.55. Great deal! I have seen people complain about ants in the soda machine, but I didn't get any in my Mountain Dew. Over all this place is great, clean, delicious and I highly recommend. read more

Asked them to turn on the baseball playoff game and was told that the owner took the remote control to his home. I then asked them for the password to the WiFi and was told that the owner doesn't want anybody using it but himself ... To the owner: Please enjoy the $10 that I spent at your restaurant as it will be the last money that I will ever spend at your business. You need to get with the program as it is very common for patrons to ask for the TV channel to be changed (especially when it is playoff season) and so you know any business that doesn't offer WiFi to its customers is definitely the exception to the current way of operating a business. Anyways, good luck to you and your outdated way to conduct business in the year 2015 read more

This place was fairly solid. The menu is simple, but I liked it because it had things you can't get at the other sub places (capricola, etc). While I don't have one of these near my home, I would definitely fit it into the rotation if one were to open. The food was good and seemed fresh.. however, I was really put off by the lack of condiments. Mayo or vinegar? You can't even offer light mayo? Just seems lazy... and the lady behind the counter seemed annoyed that I would even bother asking. Oh well, I'd still return. read more

Amazing. Fresh deli style meat and great tasting! I LOVE this place. It puts subway to shame, I will drive out of my way to go to a Jersey Mikes! read more

Stopped into jersey mikes after a long flight for a quick bite to eat. There were a couple groups ahead of us so there was a bit of a wait to order. The workers were great at making sure we knew that they would be right with us and thanked us for waiting. Once we placed our order they made our sandwiches super quick and communicated very well with us. I don't normally give reviews for places like this but I thoroughly enjoyed my time at Jersey Mike's, the workers made me feel very welcome. Thanks! read more

I can't believe people are comparing Jersey Mike's to Subway!!!!!! No way...They slice the meat and cheese right in front of you....it is not all-processed and been sitting in a tub all day like the competitor's. The produce is always so fresh..and on top of it....everyone is super friendly in there... Subway does not even come close to comparing! Sure it is a little pricier ...but I am more than willing to pay more for better tasting, fresher food... read more

If you like a juicy sub and you don't mind onions... Ask for your sub to be made Mike's way! It's excellent.

Horrible service. I made an online order which wasn't ready when I showed up 5 minutes after it was supposed to be ready. The girl made everyone's subs before mine and didn't even get my order right, then broke the sandwich apart in front of me because she was trying to cut the sandwich so quickly read more

By far the best subs!!! These subs are not for the faint hearted. Their giant is just that!! Get it mikes way & don't forget the bacon... They are a good service restaurant, always happy & friendly. read more

Oh boy. This used to be a good spot to eat. Not after today. When I filled my soda at the fountain there were 3 complimentary ants included. Not the end of the World but when they gave me a bottle instead after advising them of the ant problem they didn't shut it down and clean it at all! Just continued to sell to unsuspecting customers. Gross. I'll be contacting County Health to report. Things happenband I understand, but not cleaning up immediately is inexcusable. read more

Better than a Subway but what isn't.Prices are high $8 for small ,$14 for the Giant sandwich ! They would not take my $2 coupon,this was a national coupon found in the Sunday paper.Not much outdoor seating.Sandwich was just okay,I won't go back to this location.There is and In and Out burger next door which is far better. read more

Order in person only!! That way you can give them step by step directions on how to make the sandwich. If you order remotely they have no ability to follow directions. Even when adding a note. I ask for no mayo any way I can and it just doesn't sink in. I even went back into the location and was told "the sandwich always comes with mayo..." not if I say no mayo!! Unbelievable how it is so difficult to read an order and follow directions. Again, keep a close eye on your sandwich when it's being made, they are like a bunch of robots read more

Awsome!! Good service, average price, but very clean!! No lard in stuff unlike the Mexican restaurant next door! !

My friend tried to go in today and was refused service due to having her service dog with her. Learn the law and educate your staff!

Definitely better than Subway thinking of their meat makes me sick. Anyhoo I always get the Philly with chipotle mayo and it is deeelish! Jersey Mike's is little expensive and that's why I don't come here a lot but you get what you pay for I can't think of another place where you can get a better sub. read more

I've tried Jersey Mike's Subs twice at this location and once in LA. I love that they cut their meats and cheeses fresh and it always smells AMAZING inside the store. That's really the best part that trumps Subway big time. However, their vegetables really don't compare to Subways in terms of variety and tastiness. They pile on a lot of iceberg lettuce, and that sort of overpowers the sandwich with blandness. I'm a big vegetable person, so it's important to me. But if you're just a meat and cheese person, then Jersey Mike's is definitely better. read more

I love Jersey Mikes. No matter what location I go to, I get excellent and prompt customer service. Their subs are to die for. Always fresh cut meats right on the spot and the customer service is amazing. They really hire the most delightful people here. I will remain a loyal customer for life. read more

Jersey Mike's, specifically this location, is basically the 'Dutch Bros' of sub places, and that's NOT a compliment. The place could be empty and by the time you actually leave, 10-15 minutes isn't uncommon. Seems like they're hiring too many ASU kids or something, because if you're going to come to work stoned, at least make sure you can still do your job... They ask you everything you want upfront, and then forget and make you repeat multiple times.. Ask as you go.. The food's not bad, but the service/experience is horrible. Also the awkward end where they are afraid about mentioning a tip, but then act self-righteous if they don't get one? You just wasted 10 minutes of my time, with 3 of you somehow making 1 sub, in a completely empty place... Honestly surprised they're not closed yet. read more

okaaaay...! freaking yumm! skeptical...just cuz i am... and i'm not a big sub person... too much bread in a carb addicted world w a 5ft bod... took me almost 2 months to check this place out... took awesome advice...order the "#9 mike way" they cook their roast beef on the premises daily.. i'm a sucker for a good roast beef... won't eat if not worthy... sooooo good! ate the whole frickin thing... my friend got the philly cheese steak w jalepeno...darn tasty.....and a peanut butter cookie that i wished would never end.,. top that off w yummo iced and great service w an affordable price(don't know where other peeps think too high.... for what you get, i'm down w it!) only problem.... i need to go back daily to sample whole menu....and i'm already craving another #9 mikes way...see my prob? def b back sooner than not! read more

It wasn't as busy and the service was good, I got the club sub, but just wasn't feeling the sub. I just thought it was ok. Nothing good or bad, just right there with mediocre. read more

Always loved jersey mikes and frequent the one in Vegas atleast once every 2 weeks. Nothing wrong with the subs here but was a bit turned off when goin to check out the cashier made me accept 10%, 15%, or 20% gratuity. Listen kid, thanks for makin my sandwich but you didn't serve me to deserve 20%. Next time I'll come in and sit down and wait for u to come over take my order, refill my drinks, clean up after me, etc. if u want my 20%. I pretty much always throw my change or a dollar or 2 in the tip jar at this place but to be put on the spot like this was very irritating. C'mon management you shouldn't let your employees get away with this. Are they on a tip compliance ?? Because if not you could get yourself in hot water with the IRS read more