Service was okay but when we walked in and the workers already looked irritated and then we get our sandwiches, go home and start eating them and there is slices of plastic from the meat and cheese wrap in the sandwich!! read more

Jersey Mike's Subs - the plastic slices that were in the sandwich! - Sandwiches Near Me - Rock Hill, South Carolina

Every time I ask for a giant it's like I'm speaking another language and end up with a regular. And no I don't want to wait for another half I just want it done the first time. 3 times in a row. read more

Great food, great staff, premium quality at a good price. (Be honest who doesn't want cheaper prices...) Shout out to Ms.Alisha. She takes care of her regulars. Came in today and got 3 subs 9, 56, 26 for my daughter, myself, my wife. With about 5 people ahead of me, online orders, my order with another 10 people in line. Her staff was amazing. Ms Alisha, a young lady, older lady, and young man were in there all working. Answering phones, slicing, cutting, custom ordering... I do have 1 thing that happened that actually was a blessing in disguise, I ordered the big kahuna and custom made it. I ordered the chicken bacon ranch and said make it like mine... meaning the toppings lettuce, tomato, mayo, extra pickles. Well, she accidentally added onions and bell peppers while making my sub to my daughters. So that was the issue.... turns out she loved the sub so Much it's her new favorite now. She asked dad can you get this everytime for me. read more

Young lady working tonight was amazing. Working on one order asking for the next and kept the line moving ! read more

My husband and I love Jersey Mike's. This evening we were tired and hungry. Walked in, spoke to the person behind the counter. No response. I spoke again saying we picked a good time to come in. No response. I can tolerate no smile, but no response or greeting. We were shocked. At that point, we could not stay. Groucho's received our business this evening. What a shame that customer service has come to this. read more

I have always liked Jersey Mike's Sub. I always get the Italian Mikes way. Today we hit this location for lunch. As usual the subs were really good. What made our experience at this location was the employee, Taneeka. What a kind soul and very polite. Thank You Taneeka made our Sunday lunch a pleasurable one. read more

This was my first experience with Jersey Mike's Subs located at 725 Cherry Rd/Rock Hill, SC 29732 and I want it to be known that the customer service was excellent. Khamanara and Alexica were the faces that met me and the welcome was so warm and sweet. Khamanara served me and she came to the front of the counter and stood beside me and explained their board to me. I was so overwhelmed with joy that I asked for their manager to voice my experience with them and I wanted it to be known that they were representing Jersey Mike's Subs with the upmost regards and I will be back again. Thank you ladies for this GREAT experience! PS - My sub was superb! read more

GREAT NEWS!!! If your Jersey Mike's Journey has you seeking cramped, dirty space with Rude, "brain-dead service" then this site has you covered! Avoid at all costs! read more

Wow. I just left this place. At 230 pm. 7 people in line three workers. The tall black man was brain dead. He didn't know how to make a sandwich people in line were telling him how to do it. Then a customer told him not to touch his order as he observed him wipe the sweat off his forehead with his gloves and then touch sandwiches. Health dept. Notified read more

I am a regular weekly customer at this location and I'm always greeted with a smile and they usually know what I'm going to order. They always make my sandwiches as I requested. A special shout out to the following: Khamaura, Alisha and "Q". These ladies are awesome and should be recognized! read more

Barnone my favorite Jersey Mike's location in the area. I pretty much come here exclusively for the hot cheese steaks. Service is always fast, effecient and super friendly! I've never had a subpar experience here, ever! Great food fast from great folks, what else can you really ask for? read more

Jersey Mike's Subs - Big Kahuna Cheese Steak - Sandwiches Near Me - Rock Hill, South Carolina

The sandwiches here are really good! I have a food allergy and they always make sure to wipe down the slicers and ate very kind about it

Responding with promoting your rewards program is not addressing the issue. I'm already in the program! Will that get me more pepperoni? Really? The rewards program is not the problem. Get it together read more

I'm not familiar with the area but was on my way to get something done and stopped by this jersey mikes to get a quick mini sub. I didn't have to wait long at all and the girls there were really sweet. Excellent service and excellent sub!! read more

Jersey Mike's Subs - Mini sub #1-cute - Sandwiches Near Me - Rock Hill, South Carolina

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Stopped in tonight on my way home, I had not been to a Jersey Mike's in about 5+ years. The two young ladies working were great very customer service oriented and really had patience with my undeciding Husband. We both decided on cheesesteaks and they were delicious.we definitely will be returning read more

This location is usually on my way home from somewhere. If it's lunch time and I have no other plans, I'll pop in for a sub. I have never had a sub-par (pun intended) sandwich here. Service is fast and efficient. If you like tomatoes, you'll love the tomatoes here. They are grown special by some outfit in Charlotte. Even in the off-season, the tomatoes are bright red, juicy and flavorful. I'm sure we've all had the misfortune of getting a slightly green or orange tomato slice at some other sub shop. Not here. read more

Just picked up some post-workout subs and this location had the nicest, most attentive gals working! Friendly conversation and prompt service with a delicious result! Thanks ladies, we will be back when hankering for a sandwich! read more

I eat here almost everyday and get the American Classic. I go to Meeting St at the Galleria and those ladies and gents are awesome! They always smile and the customer service can't be beat. I will continue to order here because of the amazing service and sandwichs. read more

Upon arriving to pick up an online order, I was told that there was no ticket for my order, even though the $$$ had been taken out of my bank acct. The acting mngr. rudely told me to write down my order on a piece of paper. She seemed agitated and distracted, and there was no semblance of any type of customer service protocol. When my order was finally ready, she slid my order in my direction and walked away. No apology for the inconvenience or delay. Later, as we ate our sandwiches, we realized that they didn't have the contents listed on the menu. JM sandwiches are pricey, but are usually worth the $$$ because of the quality. This is not the case at the franchise at 725 Cherry Rd. In Rock Hill. Rude, snotty mgr., poor service, and didn't get the sandwich I paid for. I will never go back, and cannot recommend this sorry restaurant to anyone else. I'm guessing they won't be around much longer. Good riddance. read more

Two thumbs up! Our Phillips steak sandwiches were awesome! The place is clean and efficient!

Used the app to order food & pay, then realized I didnt use my coupon. Called the store right away, asked for a manager to see if the coupon could still be used. There was no manager there. The person on the phone said "no" I could not use my coupon, I cancelled my order & asked to be refunded. They should have been able to put the money that I paid back on my card. 3 days later, checked my bank acct, my money still was not there, I called to ask for a manager, & was told that there was no manager there so they gave me Candace's phone #. I called her, explained my situation (because she apparently had no knowledge of it). She acted as if she was going to get this straight out. She told me that she would look for my ticket once she got back to the store & would let me know if she could refund me or if I would have to come to the store to be refunded. Several hours passed with no call back from Candace so I called her again, she returned my call stating that she could not find my ticket & I would need to come in for my refund. On the next day, I came into the store for my refund,l (and again nobody knew about my situation). I had to explain it again for the 3rd time and was told that she actually did do the refund on the day that I made the purchase but the money has yet to reach my bank acct. I inquired as to whether Candace had even searched for my ticket in the 1st place, why she never mentioned any of this to the other workers & most importantly, why she never mentioned any of this to me when I talked to her on the phone. read more