We stopped for a quick bite and food & service were very solid at this location. I got a grillef chicken sandwich with French fries and onion rings. The chicken sandwich was ok, but had a strong fake charcoal grill flavoring. Would probably skip this next time & just get chicken strips instead. The Onion rings weren't bad but obviously were frozen. The French fries actually taste like potatoes, and had just the right amount of salt. Hubs had a burger, fries & Hushpuppies. I tasted a Hushpuppy & it was pretty good. We split a peanutbutter milkshake - yum! The service was fast & they got our order right. Cookout is a good choice when you are looking for a decent fast food option. read more

Harassment of the Autistic and ADHD community. 2531 Cherry Rd, Rock Hill, SC Upon sitting through the drive through for anywhere, between eight to ten minutes with no one in front of me even at the window, and seeing the person working the drive through continually peak through the window, to see if I was still there. Finally get my order taken get up to the window and I can hear. The person taking care of the order and as coworker having good old time at my expense then they open the window and just stand there staring like I have the ability to understand what they want i say im just waiting on my food then the back up coworker just starts laughing and the guy says no i was wondering if you want any sauce... (how am i to know this?) with what i ordered you font need sauce. I don't think we should be allowing people to make fun of people that are dealing with Autism and are of the Adhd community. And I will be posting this to Autism. And Adhd websites, until this gets resolved. If you were going to attack people verbally. Who have to deal with enough issues. Because of their disability, I don't think you should be supported by anyone. read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

Forgot my fries. Caramel milkshake was just vanilla with a bit of caramel drizzled on top. And was rude and on top of all of that my double burger was a single cheeseburger read more

The marketing team at Cookout wants to make sure you know they support Christianity and patriotism / nationalism. This was my first "Cookout experience" in the Carolinas. Overall, OK. The root beer was fantastic. Onion rings were just OK. I was impressed a corn dog is an available side item. The double burger costs the same as a single patty, I probably shouldn't have asked for everything on my burger. They put regular onion slices on as well as grilled onions, next time, I will just be good with grilled. The girls love the Cajun fries. A cheese quesadilla is also an available side item which Rachel enjoyed. We did not get any shakes this trip and evidently that is one of the best things on the menu, so we may have to come back and try those. Of course they serve Cheerwine (a regional, soft drink) which both our daughters love. Overall good, but I would not rate this as a "superior hamburger experience." read more

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Great food got a Oreo shake it was delicious only wish they had a bigger straw for the shakes.

Don't sleep on Cook Out's hotdogs, a two hotdog tray with 2 sides and a large drink for $10ish bucks, absolute win! Way better hotdog, flavor, and value overall than you'll ever find at Nathan's Famous here in Rock Hill. I'm hooked! read more

Cook Out - 1/4 Pound Hamburger (Cheddar Style) with Cole Slaw & Hush Puppies Cook Out Tray - Fast Food Near Me - Rock Hill, South Carolina

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The food is delicious, the service is excellent and the restaurant is always kept clean daily. Thank you so much and keep up the great work. I especially loved the Oreo milkshake and the pink lemonade. read more

it was terrible tenders we're burnt and staff was rude very disrespectful and the watermelon shake is barely a shake more watermelon pieces than shake read more

I went through the drive-through as I've done many other times. Before I leave the parking lot, I always check in the bag to make sure my order has been done correctly. On this occasion, I was very glad that I did double check my order. Not only had they shorted me considerably, but when I went inside to speak with the manager, he was nothing short of snotty, arrogant and rude! While I was trying to explain to him why I was unhappy with my order, I witnessed one of his employees in the food prep area spit! Not only did it sicken me physically, but I was stunned, and I went through the entire restaurant, letting everyone know exactly what I had just witnessed. Not only was I unhappy with my order, but several other people were at the counter, complaining that their orders were screwed up as well! I think this goes straight to management or I should say the lack thereof! They may have one of the best burgers in town, but one of the ingredients I do not want in any food I eat is someone spit! read more

So the food here is usually good but today I went to take my french fries back because they were all old and soggy looking and the girl behind the counter said what do you mean they're cold what do you mean they're soggy they're not soggy they're fresh. This is my fries. They are soggy and gross. But the fact that she said that in front of me made me feel like I didn't even wanna get the price fixed cause I don't want anybody spitting in my food cause they're mad. So I didn't get my fries fixed. it could be a combination of old fries, refried fries or old oil but usually it's just cooking fries that makes them this color read more

Cook Out - Soggy old fries - Fast Food Near Me - Rock Hill, South Carolina

Great service Clean tables Employees seemed happy to be there They were really hustling to get orders out read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

The only thing I really order from here is chicken nuggets and corndogs, because they're so delicious

Nice location, but it was the worse service I have had in a while. Employees definitely need some training. They were surly and looked bored. read more

With the poor reviews - was leery of stopping here but I've never had it so... when in Rome. Stopped right at open as traveling back from SC and this was along the way. Looked like a newer built spot and was inviting to me but again the reviews were lackluster. We pulled up to the drive thru and stared at it for a moment- we ended up ordering a 3pc tender with their sauce and honey mustard, an order of hush puppies, and an order of cheese bites. That came to $7.56.......... The tenders were pretty standard, honestly reminded me of chicken tenders you would get at a Chinese Buffet and would come from a frozen section - nothing that really set it apart or separated it from anyone else. The sauce was really good though - not as much kick as Bojangles but still good. As for the hush puppies and cheese bites they were the real stars of this stop. Freshly made (again we came at open), golden brown and plentiful for $1! Really really really good. Maybe I would stop at this chain for a burger and chase to try but I think I've had my fill. read more

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Drive Thru took 23 + minutes today and when we got back home with our food it was wrong. We were missing 2 nugget orders, 3 burgers had the wrong condiments and cheese when they werent supposed to. The drive Thru woman was very professional but the long wait couple with the incorrect order led to this poor review. read more

Cook Out - In the drive thru - Fast Food Near Me - Rock Hill, South Carolina

choc chip cheescake shake taste like mashed potatoes and cheese and a burger in a shake

Heard so much about this place and decided to try this before I left the city. This was truly disappointing, just a regular fast food restaurant like any other. I truly don't see what's so special about this place and I wouldn't recommend it for anyone comming to the south to try it. I would come back but only because I'm wondering if their is a sauce or anything I didn't try. Otherwise, I don't see anything special about this place. read more

Cook Out - a sign in a car window - Fast Food Near Me - Rock Hill, South Carolina

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So it is now 1:22 a.m. I went to cookout and everything in my entire order is screwed up. I got a Cajun chicken sandwich which looks like it is partially raw and undercooked I've got a quesadilla which the cheese is burnt and nasty she charged me for an extra corn dog and gave me an extra corn dog when I only asked for a corn dog with my plate so that leaves me two corn dogs and I asked for a barbecue chargrilled chicken sandwich and she gives me a barbecue plate. What the heck is wrong with y'all get your stuff together. Then to top it all off my milkshake I asked for chocolate, peanut butter and banana shake not a Oreo peanut butter banana shake so my entire order is screwed up $22 later and I'm not going to eat any of it and no one will answer the phone y'all really have crappy service and y'all need to either get new employees or something or train them better read more

Ya'll........Cookout betta count their days!!! I asked for a hotdog with coleslaw, and they gave me this BS!!! read more

Cook Out - a sandwich with lettuce and cheese - Fast Food Near Me - Rock Hill, South Carolina

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We are new to the area and hungry after a day of running errands. We stopped in for lunch and were pleasantly surprised. It was a nice change of pace from the standard burger joints. The other half had a spicy chicken sandwich and cajun fries. I opted for a chicken breast plate. We both had milkshakes with our meal. The shakes alone would send me back. Definitely worth a try if you are sick of standard fast food. read more

We have a friend who is managing a Cook Out and his life is hell. The franchise has very strict requirements as to how long is should take from order to fulfillment. The turnover of employees is a monster that keeps the manager working as well as seeing to their training. And the shakes offered create another monster adding more time to finish an order. This Rock Hill location really needs help. The manager is the proverbial one-armed paper-hanger while the kitchen is pushing out orders and dealing with an endless drive through window. It needs a thorough cleaning. Shut it down for a couple of house to hose it and scrub it, inside and outside. The kitchen floor was pooled with water, trash was all over the dining area along with slopped drinks and food. Windows are dirty. Even the side entry has a spilled shake on the glass door. No surprise, but our order got mixed up and we got what the people in front or behind us ordered. You can specify how you want your burgers, which are excellent, but whether you get what and how you want is an open question. Not that they are not trying as soon one of the order takers was sent out to sweep the floor and pick up debris. Upper management can do more than criticize the statistics and time violations. Otherwise, you will be replacing a manager as well as the employees. Pretty dismal. read more

Omfg. Cookout corporate GREED. Shrinkflation. The small cheeseburger never this small. Could not even see meat under the piece of cheese. About 3 inches across and 3mm thick. Omg... the meat smaller than Krystal burger.. and 2.99 plus tax.. read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

Fast friendly service, food was good and the restaurant was very clean. It was my first time at this franchise and I will be back.

Must be understaffed. I've waited 40 minutes so far, still in the drive through line. Update: waited an hour read more

Stopped here as it was close to our hotel and wish I had read reviews or asked friends who are local the area first. We waited in the drive through for 35-40 minutes. Part of my order was forgotten and what was there was cold. The shakes were really good though. After talking to friends from the area they said this is the worst location so maybe we will try a different one. read more

Parking lot which looked more like a car show combined with a scene outside of a club with at least 200 people or more huddled together... A pandemic petri dish. Thanks for doing your part cookout and allowing COVID-19 to spread as a hotspot at your location! read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

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I've stopped in a few times on my travels and both times the burgers literally look like charcoal briquettes. No I don't know if that something that they're supposed to look like but I know whenever we grill out at home they never look like that. Their shakes on the other hand are some of the best I've had in a long time and I also like their fries I'm just still on the fence about the burgers. read more

Don't suggest the drive through Their speakers are crap and they for get to give you anything besides your food including napkins . But overall the food is good it's just best if you eat inside read more

I came through the drive thru with my dad on 10/29/22. When we got to the speaker we were greeted by a young lady. My dad started ordering his tray and said he wanted a big double cheeseburger with bacon, everything on it but onion. That's when the young lady cuts him off and asks him to repeat what he wanted on his burger (because she was too busy laughing and playing with coworkers so she didn't hear him the first time). He does just that, and starts to order his burger again by saying "big double cheeseburger with bacon..." before he can even finish she cuts him off and says "I know sir, I said to tell me what you wanted on it" in the rudest tone ever. I've never seen my dad so upset at a drive thru. He couldn't even order for me because he was so scared of getting screamed at by the employee. So I order my tray, only to hear a whole new voice over the speaker. I guess the lady was so aggravated with the job she signed up for, that she passed us to the next person. But this gentleman is just laughing the whole time. What's funny? Are you laughing at us? Or the fact that y'all work at cookout, where you're clearly unhappy with the job YOU SIGNED UP FOR. I was so aggravated with the whole situation. I'm posting this to spread awareness and hope for the "manager" if they aren't as bad as these people, to punish them accordingly. Horrible, horrible service. Will eat elsewhere. read more

Visited my sister in Rock Hill recently and ate at Cook Out too many times... How can you deny a meal for $4.39 (entree, two sides and a drink) and for a dollar more get a big thick milkshake (40 flavors!). So many choices in the meal too! My favorite food items were the Double burger with cheese and tomato costing extra, the milkshakes, the chicken strips were good and crunchy and big! and last but so not least the BLT for 99 cents! Outstanding! Now for the reason I am taking off 2 stars: the service is fast but the most unfriendly people work there I have come across. I suppose this is how it is in these parts but being from CA I am not used to it. No greeting, no smile, no personality from any of the people that work there that helped me all the times I went. Not cool and very annoying. I don't understand why either. Overall Cook Out is awesome, fresh food made to order and FAST! Just don't expect service with a smile. read more

Horrible customer service. Workers have attitude. Doesn't surprise me though from a place like this. Food was made wrong too.

I came here today and this is what I got I orders double fries I got like 5 fries. I had to go back because the chicken was to hard to eat. I work at fast food and I know hard chicken means it's old and been sitting there. I'm very disappointed. I eat here all the time and I usually love it but this time wasn't the same. :( read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

Constantly getting order wrong or giving embarrassing portion sizes. Would not recommend if you don't have immense patience. They need to get it together. Used to be 4 stars on my chart. That is changing fast! read more

Not everyone, but most people that work here are extremely rude. I work very close by so when I work late it's the only option I have. And when it's 1:30 AM and all you want is food you don't want somebody literally shoving your things to you. Not to mention won't even look at you. I don't know about anybody else but when I say thank you I feel that it is the polite thing to do to say you are welcome read more

We love Cookouts, have eaten in lots so we were excited to see this open in our home town, the food is on par with other Cookouts but what a disappointment the shakes are, a normal Cookout shake will cave in your face trying to suck it thru a straw, the shakes here are very thin and wimpy. We went when they just opened and thought that maybe they didn't have their shake machine dialed in, we tried two weeks later and still no better, a few months later and it was so-so, again the other day, waited a long time and not much better, hence only 3 stars. read more

I know this is a fast food restaurant so I shouldn't expect much from young employees who most likely are paid minimum wage. But the employees are rude and dishonest. The Pumpkin Pie milkshake, is only offered for a max of 14 days, if at all. We checked every week in October and every week in November for a special treat. Two weeks before Thanksgiving on a Saturday we finally got lucky and got one!! Now It's Thanksgiving weekend and we really thought it would be a wonderful dessert to share so we drove all the way there Sunday night only to have the employees tell us they are done with that item and that they had them the entire month of November. They did not. What a disappointment. My fiancée really likes their burgers so he often stops for a quick meal when we're short on time. They repeatedly charge us for a double burger and only give us a single small junior patty. They charge for tomato but don't give you one. They intentionally try to rip people off read more

Some of the other reviews mentioned their shakes being substandard, I wouldn't know about that, as I only ordered fries and corn dogs, but I think that for the price, Cook Out is one of the best value fast food restaurants around. Where else can I feed myself and two kids for only $3.49??? I am a big fan of Cook Out fries so I always order some fries with Cajun seasoning and my kids love the "hot dog popsicles" so I get them the corn dogs. If you are looking for a fancy meal, this is not the place, but if you are looking for a reasonably priced fast-food hot dog and french fries, then you are in luck my friend! Cook Out is there for you and they are open late, usually til 4 am! I am sad that there aren't more Cook Outs closer to where we live in Florida, but that is probably a good thing because eating here all the time would not do much for my cholesterol. Cook Outs do not have indoor dining facilities and I am not sure but I don't think they have bathrooms?? But if you are on a road trip and feeling hungry make sure you check out a Cook Out drive thru for some tasty snacks. read more

Price is cheap but they mess up your order about 40% of the time and don't really give a good experience at drive through. I've been confused for the next customer because I had to sit at drive through to get the BBQ sauce they forgot for the chicken nuggets. Another time I ordered a cheese burger with a chicken wrap with honey mustard and sprite I got the burger but I got a bacon wrap with ranch and soda water. I will have to make sure to always check my order before leaving. read more

Cook Out - Fast Food Near Me - Rock Hill, South Carolina

I just went there for lunch coming home from Columbia going to Charlotte and when I started to eat my fries about 20 minutes after driving away I bite into a fry that had rocks in it without realizing it and that rock chipped my tooth in the back and then right after my mom finds clothing deep fried into her cheese bites! This is ridiculous! I tried to call but there phones aren't working or taken off the hook so no one can call and complain! Well I want corporate's number!!! read more

Such good food at a cheap price. The milkshakes are great, fries are delicious and burgers nice. The only two complaints I have are the size of the fries and slow service. There really is no difference between large and regular read more