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    Jersey Mike's Subs

    4.1 (15 reviews)
    Open • 10:00 am - 9:00 pm
    Updated a few days ago

    Order Jersey Mike's Subs Takeout or Delivery

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    Recommended Reviews - Jersey Mike's Subs

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    Photo of Lance M.
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    6 months ago

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    Jersey Mike's

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    Photo of Amanda H.
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    6 months ago

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    Jersey Mike's

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    Photo of Erica D.
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    1 year ago

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    Jersey Mike's

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    1 year ago

    Small menu enables technicians to proficiently build delicious sandwiches. Moderate cost. Clean and quick.

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    Jersey Mike's

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    Photo of Toby G.
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    1 year ago

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    Jersey Mike's

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    1 year ago

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    Jersey Mike's

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    7 months ago

    Friendly staff very accurate with orders food is very fresh and Rolls are delicious! Also quick with orders

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    Jersey Mike's

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    8 months ago

    My dad and I tried The Big Kahuna and it was delicious. The staff was friendly and accommodating.

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    Jersey Mike's

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    1 year ago

    Ordered a sub , and a salad. Salad was fine- sub was not like advertised and the end of the sub was cut off. I'll stick with Moe's

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    Jersey Mike's

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    2 years ago

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    Jersey Mike's

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    2 years ago

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    Photo of Kat F.
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    2 years ago

    Very friendly and our sandwiches were delicious! This was our first time trying it and will definitely be back!!

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    Jersey Mike's

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    1 year ago

    Definitely the best sub shop in all of rochester customer service is great and the food is amazing!

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    2 years ago

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    2 years ago

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    Ask the Community - Jersey Mike's Subs

    McDonald's - They actually served this, be better

    McDonald's

    1.6(30 reviews)
    1.7 mi
    •$

    They forget my sauce basically every time I order on the app and I get really annoying I'm not mad…read morejust disappointed

    Words are inadequate to describe the horrific customer service that seems to be the norm for this…read morelocation. After placing an order in the drive up lane and driving up to the first window as directed by the female employee to pay for my grandson's dinner she ran down a list of names connected to orders. I did not use the app so I did not have a name or number connected to my order. She became extremely frustrated with me when she asked me to repeat my order and it was not on her screen. This was not my fault as my order did appear at the screen where you speak your order. I asked if she would just put my order in when she told me she did not like my attitude. From there things went from bad to a 911 call because of the attitude she stated I had. The attitude I did not have but was certainly given to me by the first employee and the second employee and finally the manager because they did not have my order...the order I placed in the drive up lane. If I had an attitude I would own it, admit it and apologize for it . I simply was asking for the order I placed they claimed they did not have. So...I ask...why would one cut in a drive up lane and get to the window to pay the almost $20 for an order of chicken nuggets, medium fry and vanilla shake that I didn't place? Why would you not just enter the order? Why would you and your manager continue to have me repeat the order at least 4 more times and then tell me if I didn't pull up, park and wait for the order they would call the police? Then I refused and pulled off only to have an officer show up at my home asking about the incident that had just occurred. The officer listened and explained that he would not see me again unless the location wanted a no trespass order for me. That this incident certainly was not worth a 911 call and next time I should go to Wendy's because the food was better there anyway. I cannot even begin to explain the humiliation, embarrassment and confusion this caused me and my grandson. The manager and his behavior escalated this encounter to a level it did not need to be. His lack of customer service skills, inability to remain composed under pressure of a busy drive up rush and lack of understanding that perhaps the person taking the order made a mistake she would not own that became my fault is beyond unreasonable. The manager and his underlings need some serious training in how to manage their own behaviors when they are experiencing a rush they may not have been prepared for and not blame the customer. By the end of the encounter I certainly was escalated and own the fact I could have handled my frustration differently as well but having to repeat the order at least 4 more times to at least 3 different people only to be told it didn't exist is way beyond anyone's ability to not get frustrated. Thank you for reading.

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    McDonald's - Order

    Order

    McDonald's - What we received

    What we received

    McDonald's - Strawberry Banana Smoothie

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    Strawberry Banana Smoothie

    McDonald's

    McDonald's

    1.9(27 reviews)
    2.0 mi
    •$

    I usually come through during the night shift, so this review is about the night crew…read more Normally I get really good service here, especially from the girl with the squeaky, Disney-type voice. I don't know her name, but she's always great with customers and has a really good attitude. Honestly, she deserves some kind of recognition or promotion because she always does her job well. Tonight, though, that changed because of an employee named "J" or "Jay" (not sure how it's spelled). She's short with long hair, and she was straight-up rude. I gave her my mobile order codes at the drive-thru, and she put in the wrong order. When I tried to correct it, she didn't take responsibility and caught an attitude instead. Once she finally listened, she stayed snotty the whole time. Customer service is literally about how you talk to people, and her attitude was unnecessary and unprofessional. If someone can't be polite to customers, they really shouldn't be working face-to-face with the public. Super disappointing experience.

    We keep telling ourselves not to stop here nut we did it again. This place is routinely bad but we…read morekeep forgetting. Just got a hamburger and some fries and lemonade and the only thing decent about it was the lemonade. The hamburger was half cold and dried out. The bun was dried out. My girlfriend got a fillet of fish with lettuce and tomato and sauce. The fish was cold. The lettuce was all over the place and there were 2/2 slices of tomato on it again terrible. It's almost offensive and you do all this for 20 bucks. I don't know how this place can stay in business. I remember the old days where things were hot and fresh when it came out. Now it's all getting to be just disgusting. If it wasn't for the fact that it was on the way to a place we were going, I would not stop in here for any reasons any reasons whatsoever. Be advised go across the street to Wendy's, go any place else go to Hannaford. And get a one of those subs anything. Market Basket. It's all I can't even talk right but that's my review.

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    McDonald's - $6 HA

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    $6 HA

    Burger King - Classic Wrap
Spicy Wrap
Honey Mustard Wrap

    Burger King

    1.6(41 reviews)
    1.9 mi
    •$

    Took 25 minutes just to order food in the drive thru when there was only 1 car in front of us, and…read moretook an extra 30 minutes to get our food when we got through the windows. Got our order wrong too. Horrible service

    We ordered about 30 dollars worth of food. For one, the girl at the window had major attitude,…read more(right around 1:00 pm Saturday Feb. 7.) We were missing 1 of our fries, and she argued with me, claiming she knew it was in the bag! I had to pull all the food out of the bag to prove to her that it was missing, because she was determined not to give us our food, like we were trying to steal a $3.00 fry! And the fry that was in the bag was only half full. (I have pictures.) ALL our food was in ONE small bag! Cheddar bites, a huge steakhouse whopper, one regular whopper, a spicy chicken wrap, one fry (because we were missing one), the cheddar bites and an apple pie. Are bags really so costly that we couldn't have a second one? The food was smushed! I'm beginning to see why everyone tells me "If you're craving BK, go to Somersworth!!" I will take that advice from now on!! I gave 3 stars because the burgers were delicious, and so were the cheddar bites. (kudos to the cook!) Sadly, the fries were cold! I NEVER (and I mean, never!) leave bad reviews! I just couldn't help myself this time. That girl shouldn't work with the public! You treat people kindly because you never know what's going on in their lives. In fact, we had just come from a funeral. That cocky look she kept giving us.....and to argue over such a little thing.......shameful. Sincerely, P.B.

    Photos
    Burger King - Royal Crispy Sandwich, Chicken Fries, Chicken Nuggets, Original Chicken Sandwich, Drink

    Royal Crispy Sandwich, Chicken Fries, Chicken Nuggets, Original Chicken Sandwich, Drink

    Burger King - Classic Wrap
Spicy Wrap
Honey Mustard Wrap

    Classic Wrap Spicy Wrap Honey Mustard Wrap

    Burger King - Whopper, Drink, Fries

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    Whopper, Drink, Fries

    Jersey Mike's Subs - sandwiches - Updated October 2026

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