Words cannot describe how incredible this place is. Just go 10/10!!…read more -customer service -chopped cheese -vibe

We recently decided to give Sammy's NYC Deli a try, and unfortunately, it was a decision we quickly…read moreregretted. When my partner and I walked in, we were greeted by a man at the counter and mentioned it was our first time visiting. His response was about as uninterested as it gets. Instead of offering a menu or any guidance, he simply pointed off to the side and told us to order when we were ready. Not exactly a welcoming first impression. The space itself was small, with a few tables, drink coolers, baked goods, and smoothie options. After placing our order, we waited...and waited. After exactly 40 minutes, I finally asked about the status, especially after watching another couple come in after us, order, and leave with their food before we received ours. I understand that takeout and delivery orders are part of the business, but in-house customers should not be completely overlooked. There was no communication, no sense of urgency, and no effort to acknowledge the delay. It genuinely felt like we didn't matter as customers. And for what? Two sandwiches--a roast beef and a turkey. Having worked in restaurants myself, I can confidently say that should not take 40 minutes under normal circumstances. I don't enjoy writing negative reviews, but this experience was frustrating enough to warrant one. We will not be returning. Save yourself the time and look elsewhere.

Love this place! It's the closest to nyc pizza in Syracuse! Staff are so friendly and greet us…read moreeverytime we walk in. Restaurant is always clean and space for people to sit and eat. Would recommend this place to others and will return for sure

Food is excellent as always. I placed an order to pick up…read moreat a certain time and per a link that was texted to me, my order was ready (early) so I headed over to pick up my order and the girl at the front seemed shocked I arrived early. clearly their online services need some updating as they are not accurate in anyway!!!!

Stopped in on a Saturday. Ordered a 12' Philly and Cajun fries. Came out to around 17 dollars…read more Staff was very friendly, but the place is small. Waited only five minutes for the food, pretty sweet. Thing was piping hot and filling. I wish there were more peppers and onions though. Cajun fries were tasty and plentiful. No complaints. I'll probably be back.

This place definitely gives me bodega vibes, and overall, I had a good experience--but I've had two…read morevery different visits. The first time I went was during the lunch rush, and honestly, it was amazing. Before I was even fully inside, the staff greeted me, asked if it was my first time, offered me samples, walked me through the menu, and gave recommendations based on what they personally liked and what they thought I'd enjoy. They even explained which sauces paired best with different items. The energy in the restaurant was so upbeat and welcoming, even though they were incredibly busy. They treated every customer that way, and it really made me feel like they value both their employees and their customers. That positive atmosphere definitely stood out. On top of that, the food was fresh, flavorful, and absolutely delicious. I left thinking, "I'm definitely coming back." My second visit was around the start of the dinner rush, around 6:00-6:30 p.m., and it was a completely different experience. The staff was still kind and polite, but the energy just wasn't the same. It felt much quieter and less engaging than my first visit. I also paid for extra sauce because I remembered wanting more the first time and having to pay for it, but my meal came without any sauce on the food--it was only on the side. When I asked about it, they had no problem fixing it and were very friendly about it, which I appreciated but it just seemed odd that the first time my food was made with sauce included. Unfortunately, the food itself also didn't taste quite as good as it did during my first visit. I haven't tried any of the desserts yet, but they looked incredible. The cake slices are HUGE--I honestly think one slice could easily be shared between two or even three people. At around $7.99, I think they're reasonably priced considering the portion size. Overall, I also found the menu prices to be fair, and there's a great variety of options to choose from. Because my experiences were so different, I'm giving this place 4 stars instead of 5. If my second visit had matched my first, this easily would have been a five-star review. I'll definitely be back, and next time I'll probably stick to going during lunch since that first experience was so memorable. For anyone wondering what I ordered, I got the chicken and lamb halal over rice. It came with onions, tomatoes, and a few other toppings (I don't eat onions, so I can't remember everything that was included), along with a piece of naan bread. During my first visit, I couldn't decide between breakfast and lunch, and the staff recommended I try the rice platter--and I'm so glad they did because it was delicious. I still couldn't resist ordering a side of French toast, though, and that was a great choice too! Everything was generously portioned, and I left full both times with left overs. I do believe they told me they serve breakfast all day as well.

Old school, no frills, great food! Service is excellent and it will be my go to whenever I am in…read morethe Syracuse area.

Philly Cheesesteaks are one of our favorite things. We pretty much have to try one wherever we go…read more Most places around here have them on their menu, and sometimes it feels like a black hole when most places use the same stock frozen meat and whatever they feel like for the rest. We seek out places like this who hold them to a higher standard. (Usually the places that have "Cheesesteak" or "Philadelphia" in their names.) The litmus test is whether or not they offer whiz as an option. These were miles above the stuff you'd get from a non-Philly branded place in Syracuse, but on the lower end of the good tier. We would definitely ask for extra dressing/whiz on our next order, because they were disappointingly dry. It seemed like an oxymoron to order Whiz Wit and have it come out dry. With that said though, all the ingredients were amazing. The bread is light, pretty much a full on sub roll. The meat was tender and tasted legit. Nothing weird, stringy or clearly frozen. The Smokey Horseradish Dijon kind of got lost in the shuffle. Same meat as the philly, but the mild kick from the mustard didn't really match what a focus on cheese would have done. The chicken cordon bleu was solid. The minced chicken was actually pretty moist. We added cherry peppers, which took it to another level and I would now never go without. Minced chicken is hit or miss for me, but I rolled the dice for chicken cordon bleu and hit the jackpot. These guys aren't my favorite "authentic" Philly in Syracuse, but they hold down the north side just fine. I'd be happy to eat here any time, and the prices are pretty good as well.

I was craving an amazing sandwich and Boulangerie was recommended to me by a good friend so I…read moredecided to check them out. I will start by saying I love this location. The exterior and interior were both very beautiful and remind me shops that I've visited while in NYC. I ordered the #18 which was smoked turkey, cheddar, spinach, pears and garlic mayo. WOW! That's the first word that came to kind after my first bite. This was easily one of the best sandwiches I have ever eaten in my life!!! Everything was perfect right down to the freshly baked French bread, delicious! The staff were all so kind. Even during their rush hour they didn't skip a beat and handled every customer with kindness.

I will start this as I always do by saying I do not give out five stars but I am really blown away…read more I've not gone here in quite some time probably 10 years. But it's just as good as it was back then. The sandwich I got was quite delicious. The pesto didn't overpower anything. And the bread had a nice crisp to it. Great flavor, chicken was tender. I would certainly get it again. The staff was friendly and the food came up quickly. The ambience is definitely casual, what you would expect for a small sandwich shop. It's too bad that I have not been here in quite some time. I will return again soon I hope. Prices a little high where is it not high anymore. Great place to stop if you're looking for lunch quick

It was my first time here and I'll definitely be back to try more items. I heard great things about…read morethis place especially their chopped cheese. I decided to get the chopped cheese and was asked if I'd like to upgrade to combo (sandwich, fries & drink) for a few bucks more, I did. I also wanted to try their wings and opted for their breaded wings and the worker recommended the sassy sauce to dip. The chopped cheese was delicious and seasoned well, I added pepper relish to mine because I like a heat. The whole was a lot of food, saved half for dinner lol. The breaded wings were good as well, they were seasoned very well and the crisp of the wings were great(the sassy sauce delicious). The service was friendly the lady cashing me out was personable and nice. There's no tables just a long bench seating, so it's more of a takeout establishment. I'll be back to try more items.

My review isnt with the food as I've never had there food..my review is with the ownership of the…read morestore I was at... I witnessed the owner berating what looked like a new employee because she was crying.....mind you most is not all the employees of this location are mostly if not all female...the owners however are of Muslim belief... And based on what ive researched wemon are things not people.. when I asked her after...they fired her because of her crying due to family issues...and the kicker....they hire you under the books unless they like you....then they put you on the books...I didn't think we still did that.....so my grip is how they treat there wemon employees.....NOT OK...

All of the staff are so kind!!! Their food is amazing!! Even the milkshakes!!!! 10/10 if i could…read morelol!!!

Delivery girl was sweet and respectful. Pizza was so-so…read more Definitely would not order Sicilian again.

I was greeted as soon as I entered. There was someone to take my order, or you could place your…read moreorder right on the kiosks which I did. It was very clean inside with some tables and a high top. I was disappointed the single tender order didn't come with sauce but the tender itself was huge and good quality. I enjoyed all the sauces I picked, and felt it was a good portion size. I could only order a large size disco fry but would have preferred a small. That being said, the fries were perfectly crispy crinkle cut and the gravy and cheese sauce really added to the flavor. I got a side of mac n cheese and honestly would not get it again. It was cheesy and pasta wasn't overcooked but it was quite bland. Finished it out with their black raspberry shake which was phenomenal. They had several flavors of shakes.

This was my second visit. I decided to use the drive thru as I was heading to an event. Ten minute…read moredrive thru time on a Friday at 4:28pm. Friendly,service. Three piece meal with fries, garlic bread, and 20 oz soda $11 and change. Order was fresh and hot! In retrospect I prefer to order and dine inside, but drive thru great on the go option!