They have a closing time of 9:30. Last load at 8:00. I walked in at 8:00 exactly not knowing this…read moreand they lady stated that the clothes HAVE to be in the machine by 8:00. She insisted this was a hard rule and couldn't be broken for the 2 minutes I would've needed to put them on the machine. I will not be returning but I will make sure every place I can put this review I will.

Clean machines with softened water. Machines that work well! Its easy to get in and out. Its not…read moreexpensive. Plenty of different size machines!

I brought in something that needed to be laundered and folded...I feel like they gave it the best…read morecare, took extra effort and had amazing customer service!!

Amazing!!! I have never had any issues with the service and I think it doesn't get enough hype with…read morehow awesome this company is!

Very responsive. Was super impressed with the quality and…read morespeed of service. Had order picked up multiple weeks and returned the next day. Very professional and quality. Thank you for the time and energy to support my family's laundering.

Extremely clean extremely nice if you have to do laundry this is a place to come and do it atread more

This is my go to place to complete my laundry. It is clean and they use soft water. Conner at the…read moreOttumwa location is a gem! I will continue to go to all clean laundry's!

I was in the military for eight years and worked in an industry that required professional dress…read morefor the last 20. Have used dry cleaners all over the world, this is the best service I have ever seen.

From the owner: We are a family owned & operated local business.read more

The lady at the Front Counter should have been ALOT more friendly and helpful...she really didn't…read morecare...felt she just wanted money but not concerned about customer service...also the hours suck

I have gone to Grand Cleaners in Somerset Village of Ames for four years, and think they do a…read morewonderful job! They have gotten many stains out of jackets and slacks, and always have the items when promised (so don't come two hours early -- come when they promised). They are nice people, and have a loyal clientele.

Nice clean tidy place with wonderful owner. I saw him cleaning and making sure that all the…read moremachines were working perfectly. I was a little late for the drying but he was considered enough to wait for me and let me finish my laundry. All in all 5 stars.

Closes at 7 but says 10 online. It's a whole joke at this point I guess. The washers price per wash…read moreis a joke too

I brought them 2 service dress jackets and 3 pairs of pants for cleaning. They promised it'd be…read moredone in a week. They were done quicker than promised, and the clothes looked like they just came off the rack at the BX. One jacket even had a large, tough stain - but it was completely gone. They even have an automated service that give you updates on your order! It was $45 to get all 5 items cleaned, which was well worth the money spent. Friendly, knowledgeable staff, fast service, automated updates, professional job done, what's not to like? They're my go-to spot now!

Amazing staff and awesome work! Would highly recommend. They got a lot of things finished for me…read more(including a hem) on a tight schedule before a trip.

Clean space. Well let. Lots of machines. Takes coins and credit cards. Doesn't accept Apple Pay…read more Would get 5 stars if it did. ‍

I liked this place! Nice touch on the walls of the flood photos positioned literally where the…read morewater line was (WAY up high). They *completely renovated* the laundromat since then so the machines were all new, fresh paint, you name it. Very clean laundry facilities, good parking, nice people, clean bathroom, allowed me to get refreshed before heading down the road again on my 8000 mile trip.