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    Forbes Office Solutions Inc

    3.8 (4 reviews)
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    Staples

    Staples

    2.3
    (9 reviews)

    I was looking for a particular kind of paper punch but they didn't have it. I'm sure I need to go…read moreto more of a craft store but On Memorial Day hobby lobby is not open. My three-star isn't because I couldn't find the item that I wanted. More so because my first impression was that of an employee sitting right outside the door on the concrete smoking a cigarette. At first I wondered if he was a bum sitting out there. But then I seen that he was wearing a name tag. I'm sure they have a back area loading dock area where he could've smoked instead. Otherwise he should've went and sat in his car and smoke. I didn't get greeted as I walked into the store but while I was looking for my paper punch Darlene came and asked me if she could help me find anything. So I did get customer service while I was in the store even though I didn't buy anything. I don't come here often because most of the office supplies that I need I can either buy online or at a store that's not so expensive. In the past I haven't gotten very good service at this Staples location. They don't normally have very much staff on hand but they also aren't very busy. Prices don't seem as competitive as if you buy items online or at stores like Walmart or target. I honestly don't see the Staples chain lasting for very many more years.

    There were about 5-6 of us waiting in line to return something to Amazon. One of the workers said…read moresomeone should be with us shortly at least twice. There was no one at check out, one over in the customer service area and one other person ignoring us with her back turned in that area. A couple people were frustrated with the long wait time (20-30 mins) and left. A worker walked by us (same one that was ignoring us) and we asked if someone was going to help us with our Amazon returns. She rudly said "Amazon is closed today" we just haven't taken down the sign yet. We asked if she could help us and she gave us a stiff "no, Amazon returns is closed". Someone asked if we could speak to a mananger and she said "I am the manger!" Haven't been back there since.

    Forbes Office Solutions Inc - shipping_centers - Updated August 2026

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