Horrible horrible horrible service! My husband and I went from "Johnson's is meh; let's hire…read moresomeone else," to actively telling friends and family "never hire them, ever" after receiving a bill for service we didn't ask for or authorize and the terrible experience we had with the receptionist when inquiring about the bill. We hired Johnson's last year for a series of lawn treatments and paid upfront for the season. Ultimately, we were unimpressed with the lawn care and hired another local company for this year. Unbeknown to us, Johnson's is an auto renew lawn care service. If you hired them the previous year, they assume you want to continue service unless you call and cancel - though I don't recall ever signing a contract agreeing to this. While I can somewhat excuse this business model, the customer service my husband received when he called a few weeks back asking about it is inexcusable. The receptionist rudely told him there was nothing she could do, she doesn't have time to call everyone and it was his problem that he didn't call and cancel. My husband is a polite and reasonable man. We would have been okay with a sincere apology and $10 off the bill or at the very least a "let me see if there's anything I can do and give you a call back" response. Pretty cheap and simple ways, yet to mention customer service 101, to keep unsatisfied customers from completely hating your company. The call ended with my husband letting her know that we would not be recommending Johnson's to our friends and family and her reply was "do what you gotta do". I guess this review is just that. There are some great other options for lawn care in Marshalltown - save yourself the trouble and time from dealing with service like this and not to mention subpar lawn treatments.

From the owner: We want to provide our customers with quality services with results that they can be proud of.read more

Top Notch tree service is simply the best! we had a very tall, huge tree in our front yard. They…read moretook it down very fast. they cleaned up better than it was before they came. They even cleaned off my roof and gutters. their name says it all they are Top Notch!!

From the owner: Top Notch Tree Service Inc provides tree services, hauling, demolition, stump grinding, snow…read moreremoval and 24/7 emergency services to the Marshalltown, IA and surrounding areas.

Job was never finished because they didn't understand what was asked despite at length…read morewalk-throughs. Asked for weed removal, weed barrier installation, removal of yard rock and mulching. The owner (Kelly) walked around with me and took pictures of every area I specified. We discussed at length the volunteer trees that I wanted removed and he took photos and made notes on his phone. Their 'crew' showed up fairly late in the morning. A younger man asked for clarification on what was done and I did a second walk through with him explaining everything. Two of the four employees they sent were not very efficient. I took photos of them sitting on my front porch and not working (with times) and sent this to the owner. They also did not have loppers, I lent them mine. Unsure of why you wouldn't bring this on a landscaping job. Before they left for the day, they informed me of a paint spill on my driveway. Promised to return to clean it up but let it sit overnight. It's unclear as to why their employees are using paint cans as chalk blocks for trailers, but my driveway will never be the same. They 'completed' the job while I was not home so I was not able to speak to them about my concerns. Did not receive a call or message that they were done. They did not finish weeding the entire side of the fence or back part of the yard. I asked them to weed, place weed barrier, and mulch these sections. It was left weed whacked (but appears as if the operator has some vision issues... My 7-year old could have done a better job). When asked about why the job was not completed correctly, they claimed they did not know and would need to charge more money. Any invoices sent to us were not professionally done and did not outline individual line item costs so it's unclear how much they actually are charging for materials. Additionally, we tried to use them for snow removal service last winter. They did not show up once (and didn't call), and it took a poor Google review for them to show up any time after that. Considering their poor work ethic with my yard work, I won't be using them for snow removal or any other work around my property. Please be cautious when hiring this company!

We are grateful for the assistance that Purple Cow Junk Hauling did for us and would not hesitate…read moreto use their services again. Professional, punctual, and with quality responsiveness, we see this as a terrific value. So thankful that we located Purple Cow Junk Removal, as they were terrific, an outstanding combination of efficiency, kindness, personality, and hard work. They were responsive, highly communicative, and did their job well. We enjoyed meeting and working with their staffer Kelly, who made the whole experience of cleaning out a loved one's home tolerable and positive while emotional. Kelly worked his butt off, and could not have been better to work with. Purple Cow will price match another estimate, but for me, there is no doubt that we will use them again due to their overall performance on this challenging project. We are grateful.

I had a wonderful experience with Jose's service! He removed two large elm trees for me at…read moreone-third of the price quoted by a local company in Cedar Rapids. Jose was both personable and professional. He did an outstanding job with the cleanup and was able to cut the stumps down very low. I HIGHLY recommend Jose's Tree Service!

Recommended by friends we tried Jose's Tree Service. Very professional as they did a great job…read moretrimming some trees and taking one down. The clean up after wards was spotless. The raked and cleaned up everything. When the Derecho hit we gave Jose a call and he came right out with his crew and took care of our mess. To top it off he has the best prices around. Around 60% of what the big tree service quoted. I highly recommend them.