It takes certain people to do "certain jobs" in life. Joe has found that spot! He has all the gifts, friendly, listening to you, calmness, knowledgeable, a great mechanic that comes from hard work, plus a great crew of workers. Right now Jenkins has a 4.8 star rating. I have known Joe for many years and he's always had a great attitude towards everything. To me, he is the "humble man" always fair as he can be. Life isn't easy but Jenkins Auto helps it along easier. I have confidence in the man. What a relief we have people like him. Our car was fixed quickly and right the first time. Thanks again. I have known Joe for 30 plus years and have been a customer about that long. Again all work was done in a professional manner and quickly. If he is taking charge of your repair, you can bet it will be done right the first time. He doesn't "Grand Stand" and has a 4.8 star rating. Open hours are generous to say the least. You will find a hard working group of people trying to get you back in service. A shop where you have confidence in the people doing the work. What a relief there are people like that. Thanks again for the service and repair on our automobile and your attitude towards everything. I will end with these 3 words. JAMES YOUNG, EXETER, CA QUALITY CONFIDENCE HONESTY read more

Honest mechanics. On time and pay exactly what they estimate. No pressure to add on. Highly recommended.

Very good. Took my car in for an issue with my cam sensor. Part replaced and good to go in just over an hour. Cost only 40 bucks for labor.

As a new resident of Visalia CA, I hoped to find a new Automotive Repair Shop that I wanted to make "My" mechanic shop. By chance, I drove by Jenkins Automotive for info on replacing a Mazda fuel pump. The essence of my conversation with John prompted me to direct my attention to other mechanical concerns (Mazda fuel pumps were very reliable). Many others have mentioned Friendly, Trustworthy and Knowledgeable when it comes to Jenkins Automotive. Check, Check and Check! I now have 3 visits with "My" home mechanic shop Jenkins Automotive (No, not the fuel pump!). Many Thanks to Joe, John and the Crew. Totally Recommended! read more

Jenkins Automotive has been my go to place for any automotive needs for over 20 years. It struck me this morning as I checked in that an accurate and honest review by me is called for. Joe and his crew are excellent mechanics, knowledgeable, helpful and care for the welfare of their customers. I can depend on Joe to provide the best service at a fair and honest price. I am never oversold, mislead, or directed toward any repair or service not necessary. I am given advice for future issues and concerns. I never have trouble scheduling service and in a pinch I can count on Joe to work something out. When asked by others who I would recommend in town for automotive needs, without hesitation or reservation I say Jenkins Automotive. read more

They were friendly, patient, and understanding. They gave us a great deal and were honest. No charge for giving estimates which was a plus! They also seemed to believe everything I was describing about what was going on with my car even though when I took it them them it wasn't doing with them (of course :/ ) overall a good experience. Recommend this place. read more

Friendly and honest repair shop. The guys are helpful to diagnose your car problems in person and often over the phone if they can. They're good about letting you know how much things are going to cost before they do any work. They get things done pretty quickly, but can often be pretty busy, so it's best to call ahead if possible. I bring my cars in for regular tune-ups and whenever something comes up that I can't figure out myself and always feel in good hands. Being able to trust your auto mechanic is priceless. The folks here go the extra mile to earn that trust. read more

Very trustworthy and knowledgable mechanics!

This is the place to go when you want honesty, integrity and five star customer service!!! Joe is not only friendly, he is quite knowledgeable and works to ensure that the customer gets everything she/he deserves. He and his excellent crew have serviced two of our vehicles for over 8 years now and we are satisfied customers. Once we were told by the dealership where we bought our cars new, that a certain problem was going to cost more than we could afford. We took the car to Jenkins (recommended by another auto repair garage here in Visalia) and not only did he fix the problem, but it cost way less than the dealership quoted. We will be forever indebted to Joe and his group of service people. The fact that they all care about the customer has made us future patrons for all time. read more

After my 1997 Toyota 4Runner didn't pass smog, we looked up Jenkins and chose it based on excellent reviews - now I know why. I received the most genuine care and honest work from Joe at Jenkins. Based on the smog results, he speculated 1 of 2 possibilities, and started with the lesser of the 2. Free of charge (!) he replaced fluid, recommended I drive about 100 miles, and then get it smogged again. If it didn't pass, he knew exactly what the issue was from there, and knew another automotive shop up the road he recommended for a replacement part and service to fix it. Fortunately, he was right on and his first service fixed the issue and passed smogged!! Joe, I said I'd let you know how it worked & I thought I'd use Yelp to tell everyone else too :) I can't thank you enough or recommend Jenkins with more confidence. read more

I have been coming to this shop for years. As a female customer, you really have to be careful dealing with automotive repair people. They can be a huge rip off. I trust John and he has always treated me honestly. When my transmission went out on my truck he told me that it would be best to take to a shop that specializes in transmissions. Who does that? Honest people that's who! He referred me to a shop and they were also honest, good people. I recommend this shop to all my family and friends! Thank you Jenkins Update took my truck to another tire shop and was told I needed a racket piñon put on my truck. This particular shop wanted to charge me 950.00. I called John at Jenkins and he told me roughly the same cost. I ended up taking my truck to Jenkins. Long story short... John ended up charging me 700.00. I will continue to refer and give my business to Jenkins. Just great guys you can trust! read more

I've been going to this shop since 2007, always friendly and so helpful has even fixed minor issues and not charged me...truly an honest shop, thank you very much read more

Joe is a great guy! If he can't fix it, he will send you to someone who can. They have always repaired my cars right the first time! My husband and I highly recommend Jenkins!! read more

We have been going to Jenkins for probably 10 years now and this is the only shop in Visalia that I feel secure taking my vehicles to. Joe is a straightforward honest and if he doesn't do the type of work that you need done, he will send you to the right place. Like a good restaurant, reservations are recommended. read more

So my alternator went out in the middle of 2015, so I went to Jenken's to get it replaced, I heard good things about them from a coworker. It was an easy and timely replacement, as expensive as replacing an alternator as you would think, and the guy was nice. Well, my car battery couldn't hold a charge recently so I got it replaced at Battery Systems in Visalia, great guys, especially Jason, but that wasn't the issue, my alternator had failed the test. I was disappointed that on my alternator receipt from Jenken's it was only warranted for 180 days after purchase... But Jason from BS told me to go back anyways and that "they're good guys, they'll take care of you." I went the next day in the morning, gave them my receipt, left my car and got a call a few hours later saying my Scion was ready. I was worried what the bill was going to be since it cost me over $300 the first time. The guy who helped me reinsured me that it was the alternator and had been replaced, he solved the check engine light, he also restated his warranty policy, then gave me the bill... "This is our warranty policy, however, I'm only going to charge you labor." Whew! $68 later and I couldn't be happier with the service and the fact that they did that for me, standing by their good service. Thanks Jenken's Automotive, that made my month! read more