Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.

Five+++ stars or more! We were traveling out of town on Black Friday and stopped to eat in…read moreFarmersville. When we went to leave, the car did not cooperate. We.called AAA and all they could suggest was to tow it into town. Every dealer and auto shop was closing up and we were told the earliest any one could look at it would be Monday even though we were 200 miles from home. We called Joel, he came right away and diagnosed the problem. He started with the easiest fixes hoping to save us time and money, but it turned out to be our starter. We towed the car to his car at 5 pm Friday night and he had it fixed, and us on the road by 8:30 the next morning. He worked on the car until 1 am to make sure we'd make it home on time. His price was reasonable, his workmanship was excellent and he explained the problems as he went. We were stuck and skeptical of how we were going to fix the car and Joel was patient and professional. He's great to do business with and we recommend him 100%.

Needed my alternator repaired, Joel came out on a Saturday in the rain & repaired the problem…read morewithin a hour. Great customer service. Would definitely recommend and call for service in the future!

Very friendly, honest, reasonable priced. Called at 8:30 am...they me come in at 10...was done by…read more11.

Dropped off my Impala with a check engine lite at 8am, Vehicle was repaired and I picked it up by…read more10:30. Fast service and reliable.

Did a great job on our Honda Odyssey figured out what was wrong with it right away and fixed! Also…read morefound some other problems that were wrong with the van. Went the extra mile in his service!

Was so great, had took good care of my car and made me feel comfortable being back on the road! I…read morewas traveling and needed to get back home safe. Prices were also reasonable. Highly recommend ^-^

Honest took the time to help me understand everything. I have always felt like mechanics were…read moregouging me. Not RJ they seemed fair and honest. I will use them as long as they are in business on any car and have already recommended family and friends.

i took my car here and they tried to charge me 1,200 for a very small leak in my cooling system and…read morethe part I needed was only 80$ I ended up finding someone else and they did it for 150$ lol and I have no leak now , This rj automotive place will take advantage if you don't know much about cars like I don't so pls don't go here they will Overcharge you to the max but act like they giving you a deal and they will definitely take advantage

Young man knows what he's doing. My a c quit working and he checked everything before Saying it was…read morethe compressor.-He explained everything he was doing. Not the cheapest around but worth it. I've learned cheap never works

I needed brake and rotor help in a pinch and Dman came through. If you're ever in Visalia and need…read moresome work done, look no further. He was able to help me get back on the road on a busy Holiday weekend. Thanks for helping our family While passing through.

It takes certain people to do "certain jobs" in life. Joe has found that spot! He has all the…read moregifts, friendly, listening to you, calmness, knowledgeable, a great mechanic that comes from hard work, plus a great crew of workers. Right now Jenkins has a 4.8 star rating. I have known Joe for many years and he's always had a great attitude towards everything. To me, he is the "humble man" always fair as he can be. Life isn't easy but Jenkins Auto helps it along easier. I have confidence in the man. What a relief we have people like him. Our car was fixed quickly and right the first time. Thanks again. I have known Joe for 30 plus years and have been a customer about that long. Again all work was done in a professional manner and quickly. If he is taking charge of your repair, you can bet it will be done right the first time. He doesn't "Grand Stand" and has a 4.8 star rating. Open hours are generous to say the least. You will find a hard working group of people trying to get you back in service. A shop where you have confidence in the people doing the work. What a relief there are people like that. Thanks again for the service and repair on our automobile and your attitude towards everything. I will end with these 3 words. JAMES YOUNG, EXETER, CA QUALITY CONFIDENCE HONESTY

Honest mechanics. On time and pay exactly what they estimate. No pressure to add on. Highly…read morerecommended.

The guys at this front desk here were so friendly and helpful to my son and me. They could have…read moretaken advantage and charged us large sums of money to fix up an old Jaguar that my son had purchased-but they were up front with us about long term costs and did there best to help us out if a sticky situation. They were also willing to hold the car a few days for us to make arrangements to get it picked up and even helped get the stereo out of the car for my son free of charge. I really appreciate all their help and will definitely be taking my other cars to them for service. So I haven't taken my cars back since my last review because the quoted I got from these guys ended up being pretty pricey and for work that didn't necessarily need to be done. I still appreciate the guys at the front desk but can't afford to take my cars here.

Great service and thorough. Vehicles were fixed within a reasonable time and they stayed in contact…read morewith me with updates. Definitely recommend.

Chuck is indeed the "Subaru whisperer",another reviewer named him that -- and she wasn't…read morekidding.... he completely refurbished my 2000 Subaru outback and it runs like new now... his expertise is priceless in his field-- I wouldn't take my Subaru to anybody else... ever. his prices are reasonable.. he's very thorough and personable easy to work with and does work promptly. I am , very happy with his work. if there were more than a five star rating, he would be deserving of that.

Great service. I took my Subaru to a different shop, they…read morereplaced the wrong side part, drove my car aggressively, and told me I needed other services. Visalia Imports repaired what i originally needed one and took care of my car. I'll definitely be back