Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Honest, friendly, professional, knowledgable, and prompt. I…read morehad this issue looked at several times before by another mechanic without resolution but the staff at Big Boyz came up with the diagnosis and preferred solution.

This guy is really awesome. We had our battery die in our minivan, so we got it towed home on a…read moreThursday night. Friday, we couldn't find an auto mechanic garage that could fix it before the weekend started. I called and spoke with Eric, he came out Saturday and did the repairs. My family can drive again, on Sunday! Thank you Eric!

I contacted this mechanic about a car issue and explained what I believed was wrong. He briefly…read morelooked at the car in a parking lot and later charged an $80 diagnostic fee that was never clearly communicated upfront. He also wasn't able to fully diagnose the issue, which left me questioning what the $80 evaluation was actually for when I was the one explaining the symptoms and likely problem. Due to the lack of communication and professionalism during the interaction, I chose not to move forward with the repairs there.

I called MH Mobile Service yesterday and Matt came out at 8:00 am this morning and replaced the…read moreleaky gasket on the VTek Soloniod on my Honda Accord engine. This is the third time I have used MH and Matt has always been on-time and performed the repairs flawlessly. I can highly recommend him.

When I first made contact , he responded right away gave me his cell phone number to make things…read moreeasier and we scheduled a time for him to come assess my tire. Due to things I had going on i had to cancel. cacontacted himp back a few days later to come back. We settled for 8:30 am the next day. He arrived on time and told me I needed a new tire and said he would call around. He also stated that he would charge me $50 flat rate. And once we found a tire he could go and exchange it for me. I agreed upon that first. He told me that my new tire was going to be around 200 dolland I thought that was a little excessive for one tire, especially such a small tire. So he said he would call another place.He called another place and as he was on the phone I listened to the conversation and google the make and model. When? My Google search came up. I seen that for a brand new tire. It ranged from 49 to $70. He gets off the phone and tells me that he found one for a hundread plus tax. I knew that was a bit excessive. So I continued to Google why he said he was going to return the tire. I sent him the screenshot of the tires I found which were all brand new and told them please do not let them overcharge me for a tire. He text me back and said he found one for a $110. And I ask him to bring the receipt when he returned. I asked him for a receipt and he showed me a receipt for a $100. Was it a proper receipt? I don't know. I just took his word for it but told him that was more expensive than any of the other tires. I had looked up so when it came time for payment. He told me it was going to be a 175 when he quoted me $50 and showed me a receipt for a 100 I told him that was more than. We talked about, but at that point it was done and I was just trying to hurry up and end the transaction. I asked him if he had changed. He told me he did not at that point I did not want to pay him any extra money because I felt like he had already charged me way too much and informed him. I was gonna go to the bank and get change. Once arriving at the bank, the lines were too long and he was waiting outside with my car. So I just went ahead and gave him the money. So we both could be done with the trandaction. All in all, I really feel like because I was a woman he did take advantage and overcharged me and up charged me. I told him as I was giving him the money that I just wanted it to be done with. He agreed took the cash and then left. In all honesty, outside of him over charcharging me he got the work done.

Bob saved the day for us. We were on a road trip and had an error message pop up after a rock hit…read morethe car. Other places were telling us it would take hours to even diagnose and Bob just jumped right in when we came in and helped us. He was a pleasant and honest guy that we fully trusted. Def recommend Bob over going to a dealership !

Bob ! And his staff are the best. Bob is always willing to squeeze you in for an emergency doesn't…read moremean that he is going to right away fix the problem. He will check and make sure and give you a quote and let you know the honest truth about the problem your car is having. Bob is an honest mechanic., friendly and sweet ! I def recommended him and his staff ! He has service my two cars. And my in laws cars. Appreciate him and his staff ! Thank you Bob !

Vince and the mechanics stuck with me until my fuel pump issue was resolved. It took some time, but…read moreI appreciate their persistence and help to see the job through.

My car had a misfire and I was scared I was going to pay a lot of money to get it fixed; but little…read morejoe was such a big help. He helped call and research what was wrong with my car and saved me from spending thousands. Shoutout to little joe and his crew. Great service I would recommend this shop to everybody!

I just bought a Red Dodge Challenger Scat Pack from Lampe dodge and it was a great experience…read more Everyone from the internet sales rep to the finance manager were very helpful. No high pressure. No markups. When we went into the office to sign the contract the finance manager mentioned the extended warranty, but there was no pressure. Did I mention I also saved $13,000 dollars? Most of the dealers down here in LA are demanding $10,000 over MSRP for this car plus things like $300 nitrogen filled tires. My Challenger was $3000 UNDER MSRP. I'd say that made the drive worth it. They are also dealing on their Ram truck, so check them out

I went there for like a month ago for oil leak and still my car is leaking with all that service…read morecharge me $600 plus, with no updates from customer service what is happening to my car. Back and forth good thing i come back the next day that they just told me they need to replace something. Before i went there for an oil change and they left my front hood open. Might better to go to my home dealearship in clovis. Horrible service not just once but twice.

Five+++ stars or more! We were traveling out of town on Black Friday and stopped to eat in…read moreFarmersville. When we went to leave, the car did not cooperate. We.called AAA and all they could suggest was to tow it into town. Every dealer and auto shop was closing up and we were told the earliest any one could look at it would be Monday even though we were 200 miles from home. We called Joel, he came right away and diagnosed the problem. He started with the easiest fixes hoping to save us time and money, but it turned out to be our starter. We towed the car to his car at 5 pm Friday night and he had it fixed, and us on the road by 8:30 the next morning. He worked on the car until 1 am to make sure we'd make it home on time. His price was reasonable, his workmanship was excellent and he explained the problems as he went. We were stuck and skeptical of how we were going to fix the car and Joel was patient and professional. He's great to do business with and we recommend him 100%.

Needed my alternator repaired, Joel came out on a Saturday in the rain & repaired the problem…read morewithin a hour. Great customer service. Would definitely recommend and call for service in the future!

I was looking to order an i4 and found out that Visalia BMW had one allocation left. I contacted…read moreMaggie Puentes and she was absolutely magnificent in explaining what I had to do to get my order in. The transaction was seamless from beginning to end and I look forward to getting my BMW i4 later this summer. I highly recommend Visalia BMW if you are planning to buy the ultimate driving machine in the Central Valley. UPDATE: My i4 arrived and I picked it up yesterday. Brad M and Ed F were absolutely brilliant during this whole process. They were very transparent and kept me up to date through the whole ordering and shipping process. I 100% recommend BMW of Visalia if you are in the market for a new or used BMW. Very honest dealership and I even had a very positive call from the owner, Mike C, a couple of weeks ago. Excellent BMW dealership!

I inquired about test driving an incoming X5 sdrive and it so happened to be the exterior color I…read morewas looking for. Michael emailed me right away and let me know the vehicle was available and gave me an ETA on the vehicle. He followed up with me when it arrived and scheduled a time on Saturday to test drive it. He is kind, patient, and knowledgeable. He let me experience the car and compare it to an xdrive. Knowing that I might have a deal with another dealership, he did not treat me any different and did not rush me. He was patient with me, answered all my questions, and I had the best conversation with him! I swear if the vehicle that I test drove was everything I was looking for, I'd try to give my business to Michael. Seriously. I am so impressed by his service. I've talked to 10+ dealerships in the past 2 months, and I have received the best from Michael so far. I wish more salesmen were like him. Thank you so much, Michael. I hope we can work on something now or in the future.

I'm Wayne, an operating partner with Prestige Limousine Service, LLC. We are so happy to have…read morefound On-Site. I contacted them regarding a what turned out to be a brakes/suspension combination of issues. "Rigo," met me with our largest unit at his shop and immediately sprang to work. They were prompt, friendly, and quick to be helpful. I was given a clear understanding of what was wrong with our unit, and what they would do to fix it. A couple hours later, I was rolling, and better than ever. After discovering all the services that this wonderful business offers, we are all set up to get our maintenance and service done in the field. We are saving so much time and money, couldn't ask for a better situation for us. Once upon a time you meet good people like them, who take pride in their work, and love what they do. We are glad to have met them.

My wife and I were passing through Visalia to pick up some furniture and couldn't re-start our…read moreChevy 2500 HD. I called 9 or 10 local business's but none were open on Saturday afternoon. We just about gave up for the weekend, when my son said "Try Central Valley On-Site". The dispatcher said all mechanics were on job sites and it might be awhile. He asked where I was and said "You're just 5 minutes from me, Ill come over and take a look. " 10 minutes later we were back on the road. It was service way beyond expectation and I'll never forget it.