excellent service and well explained job!…read more i found dmans mobile mechanic on yelp he analyzed and found the issue with the ac problem of our mazda cx-30 repaired it and charged much cheaper than other shops! we have found a new trusted mechanic and highly recommend his service super honest very knowledgeable very upfront works from his home

I needed brake and rotor help in a pinch and Dman came through. If you're ever in Visalia and need…read moresome work done, look no further. He was able to help me get back on the road on a busy Holiday weekend. Thanks for helping our family While passing through.

Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

I posted a request for brake repair. Within 5 minutes, Eric Laettner responded. We were able to…read moretalk through the problem with my brakes over the phone, and he also took the time to answer my questions about his experience and references. After I looked at his Yelp page, I agreed to have him do the repairs. Eric Laettner's Mobile Mechanic Service was excellent! I posted what I needed on Yelp at 2:20 pm. We agreed to have him do the work. He let me know he was finishing another job and would be here in the late afternoon. He showed up and had already picked up the parts he might need. He had my car up off the ground, removed all four tires, and checked them. Checked brake pads, rotors, and connections he could see. He completed the work at about 9 pm. -From posting the request for repairs to finishing was in a 7-hour time frame! -I didn't need to drive to a repair shop. -He explained the process and handled my questions. -My cost was 50% less than what I was quoted at the local repair shops. -This was my first time using a mobile service for mechanical work. I'm thrilled about the results.

Prompt response and communication. Set a further elaboration phone call tomorrow afternoon…read more I look forward to getting and idea of how to get the my SUV put back together!

Bob saved the day for us. We were on a road trip and had an error message pop up after a rock hit…read morethe car. Other places were telling us it would take hours to even diagnose and Bob just jumped right in when we came in and helped us. He was a pleasant and honest guy that we fully trusted. Def recommend Bob over going to a dealership !

Bob ! And his staff are the best. Bob is always willing to squeeze you in for an emergency doesn't…read moremean that he is going to right away fix the problem. He will check and make sure and give you a quote and let you know the honest truth about the problem your car is having. Bob is an honest mechanic., friendly and sweet ! I def recommended him and his staff ! He has service my two cars. And my in laws cars. Appreciate him and his staff ! Thank you Bob !

Vince and the mechanics stuck with me until my fuel pump issue was resolved. It took some time, but…read moreI appreciate their persistence and help to see the job through.

Im so grateful to the owner and shop manager for helping replace my vans alternator on such short…read morenotice when I broke down traveling through town! They were very understanding and got me up and running quickly. Highly recommend. Thank you again!

I went there for like a month ago for oil leak and still my car is leaking with all that service…read morecharge me $600 plus, with no updates from customer service what is happening to my car. Back and forth good thing i come back the next day that they just told me they need to replace something. Before i went there for an oil change and they left my front hood open. Might better to go to my home dealearship in clovis. Horrible service not just once but twice.

**Terrible Service Department**…read more Do not go here for repairs. We brought in our 2024 Chrysler Pacifica for a braking issue. The first time, they kept it for five days, couldn't figure it out, charged me $100, and made no repairs. I also had to pay for five days of rental car costs. When the same issue happened again, we took it back and rented another car. Even with a scheduled appointment, it took them two days just to decide they needed a part they did not have. The communication was terrible. Calls went to voicemail, I did not get callbacks, and I had to keep chasing people down just to get updates. When I asked for the service manager, I was basically told they were busy and that diagnosis takes time. What made it worse was that they did not even run the diagnostic in a timely fashion. Then, after finally figuring out they needed a part, they just waited to hear back from THEIR OWN IN HOUSE PARTS department while my rental charges kept adding up. If you want your vehicle to sit without being worked on, even with an appointment, this is the place. If you want poor communication and a lax attitude, this is also the place. I am a business owner and buy minivans for company vehicles. They lost not only a repair customer, but also a future purchase customer.

Five+++ stars or more! We were traveling out of town on Black Friday and stopped to eat in…read moreFarmersville. When we went to leave, the car did not cooperate. We.called AAA and all they could suggest was to tow it into town. Every dealer and auto shop was closing up and we were told the earliest any one could look at it would be Monday even though we were 200 miles from home. We called Joel, he came right away and diagnosed the problem. He started with the easiest fixes hoping to save us time and money, but it turned out to be our starter. We towed the car to his car at 5 pm Friday night and he had it fixed, and us on the road by 8:30 the next morning. He worked on the car until 1 am to make sure we'd make it home on time. His price was reasonable, his workmanship was excellent and he explained the problems as he went. We were stuck and skeptical of how we were going to fix the car and Joel was patient and professional. He's great to do business with and we recommend him 100%.

Needed my alternator repaired, Joel came out on a Saturday in the rain & repaired the problem…read morewithin a hour. Great customer service. Would definitely recommend and call for service in the future!

I was looking to order an i4 and found out that Visalia BMW had one allocation left. I contacted…read moreMaggie Puentes and she was absolutely magnificent in explaining what I had to do to get my order in. The transaction was seamless from beginning to end and I look forward to getting my BMW i4 later this summer. I highly recommend Visalia BMW if you are planning to buy the ultimate driving machine in the Central Valley. UPDATE: My i4 arrived and I picked it up yesterday. Brad M and Ed F were absolutely brilliant during this whole process. They were very transparent and kept me up to date through the whole ordering and shipping process. I 100% recommend BMW of Visalia if you are in the market for a new or used BMW. Very honest dealership and I even had a very positive call from the owner, Mike C, a couple of weeks ago. Excellent BMW dealership!

Absolutely terrible experience…read more I scheduled an appointment with BMW of Visalia for an oil change, spark plugs, brake fluid flush, and to diagnose an EVAP code. When I dropped off the car, I specifically asked how long it would take because I was coming from out of town. I was told it should be done within a few hours or by the next day. Later that day, I called for an update and got nothing. I even stopped by the dealership and found my car still sitting in the exact same spot where I left it. The next day, after they had my vehicle for almost two full days, I called again and was told they still hadn't even looked at it. If you're too busy to work on a vehicle, be honest with customers instead of wasting their time. The lack of communication, poor scheduling, and complete disregard for customers is unacceptable for a BMW dealership. I've brought vehicles here for years, but after this experience I'll never return. Save yourself the frustration and take your BMW to Fresno or Bakersfield instead.

I'm Wayne, an operating partner with Prestige Limousine Service, LLC. We are so happy to have…read morefound On-Site. I contacted them regarding a what turned out to be a brakes/suspension combination of issues. "Rigo," met me with our largest unit at his shop and immediately sprang to work. They were prompt, friendly, and quick to be helpful. I was given a clear understanding of what was wrong with our unit, and what they would do to fix it. A couple hours later, I was rolling, and better than ever. After discovering all the services that this wonderful business offers, we are all set up to get our maintenance and service done in the field. We are saving so much time and money, couldn't ask for a better situation for us. Once upon a time you meet good people like them, who take pride in their work, and love what they do. We are glad to have met them.

My wife and I were passing through Visalia to pick up some furniture and couldn't re-start our…read moreChevy 2500 HD. I called 9 or 10 local business's but none were open on Saturday afternoon. We just about gave up for the weekend, when my son said "Try Central Valley On-Site". The dispatcher said all mechanics were on job sites and it might be awhile. He asked where I was and said "You're just 5 minutes from me, Ill come over and take a look. " 10 minutes later we were back on the road. It was service way beyond expectation and I'll never forget it.