I used to go to this place every month, so I have given this place chance after chance. This last time, the place was empty and had an overall dirty look to it. You know, those kind of places that could use a good scrubbing? Yeah.... So, it was weird to get a pedicure right off the bat. The man who did my pedicure rushed through it and did a half-ass job. It wasn't terrible, but it wasn't good- certainly not worth going back for another one. I will say, the owner, Jen, has done my nails before and is both friendly and good at what she does. If you request her, I'm sure you will have a better experience. read more

Just left here. Came to get my nails done or make an appt. Walked in, there is a lady doing a pedicure on a client.l. I'm assuming it's Jen. Without a greeting or warm welcome, she asks if I have an appointment. I reply no. Immediately, she says no, then turns her head back towards the client. Definitely shocked by this, I turn around and she yells "you can come back". Ummm no thank you Jen. I will never return. You don't even deserve the one star. read more

Jen, the owner, did an awesome job! Definitely took her time and knows what she's doing. Will be returning again and again. read more

Jen Nail Spa - Nail Salons Near Me - Henderson, Nevada

I went in early Saturday morning. I was the only one there. They greeted me and I browsed the nail polish. Most of the bottles, looked like the polish was old, thick and gooey. I chose one that looked like it would glide on smooth. This is the only reason I won't return. They sat me right away. And they did what they do. I sat there for 10 min after they were done. They put my flip flops on my feet. Then I went to my friend's house, that was about 10 min from the nail salon, with my flip flops on.....I know you're wondering where I'm going with all this. Just hang on. So, we decided to go to water street. They were having an event. I was there at least 10 min before we decided to go. And at least another 5 min before I decide to put on my tennis shoes, because we will be walking water street. Well at the end of the day, when I took my shoes off, my polish was ruined.....Really, so it was well over 30 min, and my polish is smugged. Oh, that's the other reason, I won't go back. I don't know any polish that takes 30 min. to dry. I'm pisssssed! Now I have to go somewhere for a polish change. read more

Went Saturday morning. Was rushed through my crap dip full set. Today not even 24 hours later one broke. Tried calling today all morning no answer even the online says open. Drive there and they're closed!! Girl didn't listen or hear me on shape, they are bumpy. Listen if you want clients don't do a crap job. I gave 2 start only so i could post!!!!! read more

Jen Nail Spa - Crap - Nail Salons Near Me - Henderson, Nevada

Lisa was AWESOME!!! Very sweet and professional. I got the ionic foot detox, pedicure and manicure! She took her time and made my nails look perfect. I went in initially to do the ionic foot bath because I was getting over being sick, and was feeling really lethargic and toxic from the antibiotics. After the foot bath, I perked up. I'll be back next week with a few friends! read more

Jen Nail Spa - Before the ionic foot bath - Nail Salons Near Me - Henderson, Nevada

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Unfortunately, I think I have gone to this place for the last time. I had a gel mani and pedi. They ended up cutting my finger. Whatever stuff they put on it made it sting more. I had to put a band aid on it when I got home. I also brought in my daughters and asked for them to soak their feet, to give them the experience, but they didn't do that. Things seemed kinda rushed. Mid-pedicure, I started hearing a baby cry from a back room. So the lady doing my toes stopped after painting my toes and went to take care of the crying baby. Then the lady doing my fingers had to finish up my feet. I have gone to this place for a long time, and usually I have had a good experience. Over the years, the staff has changed. My mani and pedi isn't as great as they have been. There are bump and some parts that are uneven. It was disappointing. read more

Jen Nail Spa - Nail Salons Near Me - Henderson, Nevada

I am pleased with my 1st gel manicure of 2020! Jen Nail Spa has a tranquil vibe, courteous customer service, and budget friendly. After I left, I went shopping and the cashiers complemented me on my nails and the color choice! I will return again! read more

Jen Nail Spa - Gel Manicure - Nail Salons Near Me - Henderson, Nevada

Don't come here. Got infection in my finger after getting my nails done 2/3/2023. She cut me while using the drill. I complained she had hurt me she didnt apologize she just kept working. All Jens equipment looked old and out dated. Almost got my daughters nails done glad I didnt. I called the store and talked with her about it. All she said was do I want to come in and get my toes done. Definitely not. She dodnt try to make it right or even apologize yet again. I will be filing a complaint against them with the BBB as well. read more

I had a gift certificate for a mani and pedi. I think because I had a gift certificate they didn't give me good service.... I've been here plenty of times and have never been dissatisfied. But today I was. She QUICKLY did my toes and nails. The job was okay, some of the sides of my nails were poorly painted. I asked for my nails to be square shaped and she did them square without filing the sides so it's super sharp. Just because I have a gift certificate and I'm not the one paying for it doesn't mean someone else didn't pay for it. I'll go back to this place but not to the lady that did my nails today read more

Jen Nail Spa - Okay job. - Nail Salons Near Me - Henderson, Nevada

We had a girls day planned and called ahead for appointments, there would be 3 adults and 2 little girls. We went for the little girl chairs. They knew ahead of time we were coming and what services we needed. We got there and only two people were working for the five of us. The little girls had to wait the longest, I chose not to get any services. My sister and mother in laws services were done SO fast there was zero massage on her pedicure and it was so rushed. The options for pedicures are so sad... $25 for just a polish change in the water and the chair. $35 for light massage and callus remover which they forgot on my sister in law until she made them add it. You have to pay $55 for a normal massage and pedicure at least. Again, all this while the little girls waited. The place had bags of stuff everywhere, the little girl chairs were used as storage because stuff was in it and they didn't look clean which may have not been a great mom move for me. They didn't try to accommodate the girls, turn on music for them or even the TVs... I had to use my phone for them to even be entertained. They open at 930, we got there at 10 and left around 11... the whole time zero people came in. That's a sign in itself. I don't know how everyone else had a good experience here. I used to love this location with the old owner, now I will never go back and will make sure no one I know does either. What a terrible little experience for my girls. read more

Just gone may nails done today by an older gentleman. He seemed like he was new. Fumbled around a lot. Did good job in the pedicure but my manicure was another story. Terrible!!! You could seem some cuticles and the nail polish job horrible. I still had some nail polish on my fingers not fingernails! When I it came time to pay he said would u like to include a tip. I told him $7. He kinda got upset. I HAD TO PUT MY OWN SLIPPERS ON AFTER THAT! What the heck?? Disappointed read more

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I've been going to this nail salon a few years now and I'm pleased with their work! I only get pedicures so I can not speak as to what they do with hands. However, the pedicure's are decent for the price. I always leave pleased and relaxed from the massage chairs. My only concern is the language barrier! There seems to be confusion or double booking because of it! I was mixed up with someone who made an appointment at the same time as me for a fill. I arrived first, and was asked if I were there for a fill! I replied no, I am here for two pedicures. I made an appointment for 12:30 PM! 10 minutes later the ladies with the fill come in for their 12:30PM appointment and one of the technicians said to me, so you didn't have an appointment? At the time I made the appointment I had a feeling there would be issues due to the language barrier. All was well in the end. However communication can be a bit challenging. read more

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I'm usually very positive about my reviews with nail places because I go to serenity nails and it's always been great but this place just completely sucked. Serenity was booked so I took my mom there for the first time. I've gone to a few several ones like Nailand and it was amazing too. They messed up my mom's nails soooo bad like it literally looks like someone took a pink shit on it with glitters (she got a full set). It was literally crooked and ugly and the color was all over her nails (it looked like they didn't even try to clean it up). And the pedicure the lady gave me left cuts on my toes and it still hasn't healed. I also get my nails done every two weeks or so (just gel) and this is the first time it lasted only for a few days. I'm honestly so disappointed this place honestly sucks. read more

Jen Nail Spa - And this is what it looks like when you get your nails done from here. It comes off in 3 days. - Nail Salons Near Me - Henderson, Nevada

I called early this morning to made appointment for my grands, my daughter and myself to get our nails done. Due to traffic we were about 10 minutes late for our 5:30 appts. My daughter and I both needed fills and pedicures, the girls just pedi/manis. I even called to tell them about the traffic. Upon arriving we were informed that neither of the girls working could do a fill. The nail tech had left early because she" had something to do". We decided to let the girls get their nails done because it is difficult to find salons with the small spa chairs. During the whole time they were getting their nails neither one of the girls spoke the the children. Literally not more than 1-2 words. This was the most uncomfortable experience I have had trying to find a salon for the four of us. I felt like we interrupted their day and they could not wait for us to leave. Not to mention the loud, some inappropriate music. read more

Jen Nail Spa - My granddaughters getting a "princess pedi". - Nail Salons Near Me - Henderson, Nevada

The pedicure was really amazing here! the staffs were really nice and understanding on what I wanted on my toe nails lol. I totally recommend this spa if your looking forward a cool relaxing massage!! but there was a lot of kid noises from the back but I don't really mind.. read more

03.23.2013: I used to live in Vegas and this was always my place where I would go. So fast forward about 4 years and guess what? They did not disappoint. This was my wedding day and time had slipped away from me so I called and they told me to come in. I was so happy that this was still "my place." One person remembered me from years back and there seemed to be some of the same people which I didn't expect. The person who did my nails did my nails and did it perfectly. The gentleman who did my feet was great and 1 1/2 weeks later, my french mani is still holding strong. The price for regular mani pedi is only $35 and with french mani/pedi $45. Not a bad price at all. BTW, they have the cool chairs that massage your back and on this day, I needed it! Goodness, wedding day and stress, this helped. I will definitely continue using them when I am in town. read more

Thank you Tyson for a great french pedi! I am starting to wonder what on earth is going on. The owner KC was so incredibly rude to me, like beyond rude. I've only been there one time before and it was 2 years ago, they were packed I came back and got my nails done, I was happy with the outcome. KC did you mistake me for someone else? AND if you did, the way you treated me is absolutely unkind, uncool, mean and rude! WHY? What is wrong with people? KC why were you laughing with your client at me? Do you know how mean you looked... Light incense and pray to your God, the mean I encountered is not something you do regularly to customers... Be careful that that type of mean. Not cool not cool at all. BE KIND! read more

Jen Nail Spa - If you plan to go here, Tyson is great. - Nail Salons Near Me - Henderson, Nevada

Absolutely disappointed with this place. The service I received sucked it was definitely not worth it to me I will never go back my nails were chipped before I even walked out the door and all the lady says it's going to do that after 2 times of trying to fix two other nails a few more had nail polish come off as I was walking out but after 2 hours and being absolutely disappointed I will never go back. read more

First time costumer here.The place is clean but pricey compare to other nail spas I have been.$25 for 20mins ,$30 for 30mins,Tried the $30 and it was ok.I was helped by the young lady,polish in my toe was messed up so she tried fixing it but when I got out my nail polish was bad(clearly seen on natural light). read more

Jen Nail Spa - Bad nail polish - Nail Salons Near Me - Henderson, Nevada

Love that I found this new little hidden gem. I've been getting my nails done for 34 years and have only found 4 nail technicians that have done them like I like. Rickey is amazing. The salon is also very nice and clean. The pedicure and massage chairs are also incredible. I love we everything about this place and if you pay in cash they give you a discount. read more

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The Lady that sits up front with the streaks in her hair was very Rude I had dipped nails I asked her how many times does she dip then she said it was none of my business She comes off like a B....h I spent 140 dollars there for me and my daughter I still have a tip I will never go there And will never recommend this place to anyone read more

I've been coming to this nail spa for over 10 years. I love it here!! They always do a great job and everyone is very friendly. They have great massage chairs and relaxing music. read more

They are some of the most talented nail spa around. The quality of work is excellent my french pedicure lasted 8 weeks.Both the guys and women do the best work. They offer the best customer service and dont rip people off or run game on you like most the spas up and around the vegas area. I drive from sumerlin just to go to that shop! read more

Jen Nail Spa - They rock! I drive across town to get my work done by them. The dudes that work there are even do bomb work Talented shop! - Nail Salons Near Me - Henderson, Nevada

OMG! Why is it so freaking hard to get a good gel manicure out here?!! There are too many nail shops here, so why are people messing it up?!! This is my second nail shop I've attempted to get a good gel manicure and I am utterly disappointed but this one just takes the cake! It's bad enough I don't like living out here and having to find a new nail spot is like trying to win the lottery out here! I only came here because my grandma recommended it but boy was this an EPIC FAIL! My mom and I made an appointment for one gel manicure and one regular manicure. When we walked in we weren't really greeted nor was it that busy to not have been greeted. A man just said "How can I help you", but never came up to the counter to greet us. A female employee came up to us and asked what we wanted, she brought me some colors but she was hovering over me while I tried to pick a color which was odd because normally they let me look at the colors on my own instead of watching over me. Maybe I picked the wrong colors because my nail tech took quite a while to find them, yes I am very indecisive but it shouldn't take that long to find a color, she said 2 of them they didn't even have so why even have them on display if you don't carry them?! So I know everyone does things differently when it comes to removing and applying gel but why do they make it so freaking complicated?! She started sanding them off and then made me squeeze both of my hands into a small bowl of acetone. The acetone is very cold and dried my hands out :/ My OG nail tech usually wraps them in foils for a bit and then tries to sand them off and usually that takes them off. This girl used a scraper which can be a bit uncomfortable especially when it comes to the sides of my nails, and then kept telling me to put my hands back in the bowl. I've noticed out here the techs do not properly know how to remove them, it takes ridiculously long out here to remove gels, I spent an hour and a half in here which is ridiculous for a gel manicure. Finally she gets them off but when it comes to properly cutting my cuticles no one knows how to do it out here! I know I have a lot of excess skin because I deal with a lot of paper and water so when she barely touched over them I knew that was a red flag. I politely asked her if she could go back and re do them and she said "You don't have any cuticles"? BS, when I get my nails done back in the OC my nail tech gets to the nitty gritty and removes all of the cuticles! I really should have just gotten up and left at that point, it was too many red flags, I was hopeful it would have gotten better but it didn't. When it came time to putting the actual gel polish on my tech seemed very unknowledgeable on the application, the polish was just slapped on and it was bad she had to break out the brush with acetone to attempt to clean up the sides and edges when in reality she was just removing the gel polish. You can see in my pictures the sides of my nails aren't completely covered in polish because she used the brush. She would ask me how I liked them and when I would tell her she would just get the brush out or add more coating to my nails. She tries to blame it on me because I asked for extra glitter on my nails and that's why they are so lumpy and bumpy, um EXCUSE ME?! I've been getting extra glitter on my nails for years and they never came out this AWFUL!! At the end of the day it comes back to the actual gel application and if it's not done properly this is how your nails will come out... looking a hot mess!! I told her repeatedly I wasn't happy and she says "What do you want me to do, file it down?" Um excuse me, after the fact?! You shouldn't have even took my money for a horrible job like this! Best believe I did not leave a tip, I was so angry and upset I left crying! No woman should ever leave the nail shop in such distress and disappointment! If you want to get ripped off and left with a sloppy nail job then come here. If anyone is reading this review and knows a legit nail shop that can do a GOOD gel manicure please let me know! This is the 2nd nail epic failure! read more

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Thao did an amazing job on my acrylic nails. I didnt know what I wanted and she was very patient with me. I am very happy with my nails and will be going back. read more

Jen Nail Spa - Gray almond nails with 1 sparkle nail - Nail Salons Near Me - Henderson, Nevada

Been coming here on and off for at least 5 years. Everyone has been nice, sweet and kind to me. Their hands are majestic on my legs even when I don't shave lol I have only gotten pedicures. So can't rate the manicures. read more

The staff is friendly and unlike the other nail shops in Nevada my nails never break when I come here. I drive 45 minutes from my home and I spend $65 every two weeks for my nails, feet and eyebrows. Quality work forsure. read more

Jen Nail Spa - Nail Salons Near Me - Henderson, Nevada

Horrible pedicure. I've never gotten a pedicure this bad. Do not waste your time & money read more

Jen Nail Spa - The worst gel pedicure. - Nail Salons Near Me - Henderson, Nevada

Today was my first time here. It was also my daughter's first mani pedi.. John did an excellent job making my daughter's experience sweet and cute. He checked in on her while giving her pedi making sure that she was enjoying herself. Very sweet mommy daughter day . Tyson did a great job on my mani and pedi also! read more

Jen Nail Spa - Nail Salons Near Me - Henderson, Nevada

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I decided to give Nail Spa one more shot, mainly because the pedicure I got on my original visit was so long lasting. And also because it was a Sunday and the place I was going to try for a gel manicure was not open. I am definitely happy I gave them another shot. I didn't catch the name of the lady that did my nails this time but she seemed like she was in charge. I had her cut my nails down a bit, I think part of the problem with the last manicure I had was how long my nails were. She also used a glittery sheer pink on my nails which I love... They look natural from a distance but if you look closely they have a nice shimmer to them. The only downside to my visit is that the lady that did my nails was doing another gel manicure on someone at the same time, at the station next to mine. The lady had received a pedicure by another employee, which makes me think perhaps Nail Spa is only having specific employees do the gel manicures. I was there a little longer then I would have liked because of this, but almost a week later my nails are still absolutely perfect... Being there a little longer then expected is worth a better quality manicure in my opinion. I just wish I could get the same, high quality and long lasting manicure every time... read more

Great pedi and the wife got new nails ! Great service and a job well done . Very friendly . read more

I stopped in at this nail salon one day randomly while I was in the area, and ever since I won't go anywhere else. I go really far out of my way from Spring Valley to get my nails done here because this is the only place I've been to where my gel manicure looks not only impeccable but lasts me a long time. read more

Jen Nail Spa - Ombre gel meni - Nail Salons Near Me - Henderson, Nevada

This place is surely my favorite nail salon in Vegas. The salon is not to big and not to small. It's homey and purple everything everywhere because it is the owner's(Cassie) favorite color. I absolutely love the set-up there. Service is A+++! Everyone there is friendly and talented at what they do. I've had my nails done by 4 different manicurist through the years and I have always left satisfied. They have many nail polishes, gels, & acrylics to choose from. Love this place! They also offer permanent make up, eyelashes, waxing, facials, etc. read more

Visiting from out of town and decided last minute to treat myself. They accept walk ins and I had no wait. All the staff was friendly and acknowledged me immediately. Decent pricing, higher than expected but I got a regular manicure and spa pedicure, she spent an hour on me. Nice stone massage . I enjoyed my experience and the nail color/ application was great! read more

Jen Nail Spa - Nail Salons Near Me - Henderson, Nevada

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Had to write another review for them. I almost passed out (as in fainted) in the nail salon today (long story), but the workers gave me water, a cold press, and some food to help me come to. Then Ricky proceeded to give me a great manicure after the ordeal! Such nice people. read more

Horrible experience don't come here. The Asian lady nail technician with short brown straight hair with highlights was very rude. Was arguing with me about making my nail cricked in front of plenty of other quite customers. Told me my nails looked like shit basically before I got there and "she didn't even know what to say about them" was what she stated. How awful. Kept rolling her eyes throughout the entire session. Then she made my nails incomplete after rushing through the appointment so she could do someone else. Not to mention but the lady was in the middle of finishing my nails gets up to go take care of another client who needed their eyebrows waxed and didn't acknowledge me and care even to let me know. After waiting about 10 min for her to come back and still didn't show up I eventually walked out and felt very offended. GO SOMEWHERE ELSE!!!!!!!!!!! read more

About two years ago my friend and I decided we wanted to get a pedicure, and my friend was adamant on telling me she wanted to go to a place that had a foot spa type pedicure, not just a clean and polish. Sooooooo, obviously I had the tough job of finding a good place that didn't require to give a limb to pay for it, and we wanted it to be close-by for convenience. I found this place on yelp and was like why not? We went with our boyfriends and we all got pedicures and loved it. Her boyfriend has issues with an ingrown and the person working on him understood and didn't hurt him and was very thorough even with all of us staring to make sure he didn't get hurt. For months I would alternate between this salon and trying other places with a bit cheaper prices but realized I was only truly satisfied when I went to this salon. Kind of like finding your true love, but leaving them for other people.. How horrible of me! My boyfriend would always mention it to me as well, "You do realize you're always complaining unless we go here right?" So two years later in this relationship and I'm committed and happy! I go for my manicures, pedicures and even eyelash extensions. The prices reflect the quality they give!! I would name drop on who I prefer and don't but I truthfully and honestly love every worker, they all put the time and work into each customer and they're the best ever... Ever ever! read more

The ONLY reason they're getting the 2 stars is because of my pedi. The young lady who did that did an awesome job. She was really nice. The lady who did my refill, Tammy, I think, was sloppy, rushed and quite harsh. Super disorganized. A lady walked in... wanted a simple refill. Two people were available. Neither got up. No one said hello. She had to wait until I was done. Really?! Customer service needs work. I drove past many nail salons to come here.... not worth it. read more

I really liked this salon. Not too big, but a good size. I had tina do my pedicure and she was awesome! Super sweet, and such an amazing massage with hot stones too! They were the only salon in the area that when I called had an appointment available same day for me. I will definitely make this my new nail place, it was $25 for my pedicure. read more