Very good place in my hometown. I am giving it a three star for 2 reasons. Number 1: how slow they are. I went up there to order and I had some employees chat for about 5 minutes before they noticed me. Second of all, the service. I asked if I could take the ketchup to put on my food and they didn't let me. But let someone else take it. Overall though good food read more

I'm new in town and have been here a few times in the past month. The ice cream quality is good, Umpqua brand, but the service has been mediocre at best. The young ladies working the counter were not particularly welcoming or friendly, and they seemed annoyed that I wanted to sample the ice cream to find a combination that would go well together in my four scoops that I was ordering for friends and I. The girl serving ice cream cut me off at 5 tastes and indicated I could not taste any more flavors and needed to decide- even though I was the only customer at the time and was trying to find complimentary flavors for the multiple scoops. Further insult was her scoop sizes. They were quite small in comparison to other similar establishments and she seemed weirdly concerned about the weight of each scoop. In the time she spent ensuring each scoop was precisely a certain weight, she could have served multiple customers (had there been). I understand that restaurants need to watch the costs, but this is quite a ridiculous practice and/or adherence to policy. Overall, I'd say the establishment is overpriced for the level of service and product offered. If they focus more on providing a more warm and welcoming environment centered on customer service rather than worrying about the weight of ice cream and how many flavors a customer tastes, it may be a more positive experience that encourages customer loyalty and return visits. That being said, customers are equally responsible for not abusing the privilege to taste ice cream before buying. If Jem 100 must limit tastes, it might be worthwhile to politely inform customers that they're allowed to taste X number of flavors before purchasing. read more

I've been going to Jem100's for over 30 years now. My grandparents use to take us here during the summer after our swim days! I can honestly say the food is consistent and so is the ice cream! We've loved their burgers and sweet potato fries for as long as I can remember. The owners have made it their mission to keep things the same! It's nice to bring my own children here now! read more

** Meh ** Stopped here for just ice cream because my husband was craving it. He ended up throwing it away because it had freezer burn. To be fair - this was in November when likely off-season for ice cream and they aren't going through it very fast. But still, shouldn't sell ice cream that has freezer burn. Visited November 2016 https://www.tripadvisor.com/ShowUserReviews-g51991-d887697-r453202446-Jem_100_Ice_Cream-Newberg_Oregon.html# read more

I drive 20 miles to get one of their Single Burgers. One of my all time favorite places. The service is very good. And you get to have a burger, freshly made, with their own recipe. read more

Jem 100 - Ice Cream & Frozen Yogurt Near Me - Newberg, Oregon

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Old school ice cream fountains, burgers, and good service.... that's the Jem for ya! It's been in Newberg a long time, great little ice cream shop for a cute little town! I've been bringing my kids here ever since they could say ice cream, and now that they are teens, we still stop in on ocassion! Ice cream flavors vary from time to time, great banana splits, and greasy burgers too! Price is still on the low end, and the service is always great. In the summer months or anytime the bright yellow thing shines outside, there always seems to be a line, but the line moves quickly. No exotic flavors here like in Portland, but good ole' fashion ice cream is hard to come by these days. The place is small, probably the original size from back in the day, an old jukebox in the corner and 50's style diner booths decked out in red and white gives the place it's "old school" feeling. Along the back wall are baseball team photos from the past many years that Jem has sponsored. Definitely gives the "little town feel" in here. Glad to see they are still around so many years later! read more

Paid $3 for a 75% empty waffle cone. When I nicely asked if I could pay for a second scoop (so I could have some ice cream with my cone) I was told no because I had already touched the cone. I threw away my cone and walked out. Never again... read more

Been here two days in a row for the mushroom burger with everything. OMG! It's just delicious.

Old school....is right. Look and feel is out if the 50-60s and the good hits the spot read more

Jem 100 - Blu burger and season frys!! - Ice Cream & Frozen Yogurt Near Me - Newberg, Oregon

I've been there 3 times, and I REALLY want to love it. It's been there forever, family run, gives jobs to school/college kids, retro theme attempted, all the stuff you hope for in a local business. But the food to me just seems all very generic of the restaurant supplier frozen variety (especially the flat chicken strips and regular fries). The counter workers are friendly, but each visit has taken forever to receive the order. The ice cream is weighed in front of you which seems very odd to me, as I've never ever seen another place do that to save a penny? Would I go back? Yes to support local. 3 Stars for local. read more

came in with my family , guy brought his dog inside , the manager or owner asked him to wait out side with his dog, his dog was a service dog. wasn't hurting anyone . the dog was just laying down on the ground as he took his order. not sure why people have such a problem with service animals. dog was friendly and adorable. not sure if I'll be back if this is the way people are gonna be treated. been coming here for years. read more

Stopped in for ice cream. Retro style and a juke box added to the fun feel. I had butter brickle and black licorice which was awesome. I took my 3 kids and the staff was super kind with allowing lots of samples so that they figured out the perfect choice. I'd go back again read more

Jem 100 - Fun times! - Ice Cream & Frozen Yogurt Near Me - Newberg, Oregon

I would rather support our local small businesses instead the huge chains. That's why I choose Jem 100 nearly everytime. I can call in my order and swing in there on my way home. The service is always great, and my order has been correct every time except once, and that was a LONG time ago. I strongly suggest this little place for lunch. read more

First time going to Jem 100 walked in with a big group of people they took our order did all the orders in our group except 2 people's waited for like 10-15 minutes while we watch 7 girls doing different things taking other people's order completing everyone's order expect ours we watched our ice creams melt, one girl was counting tips right in front of me, then counting receipts, while every other girl looks at our order and grabs a different item for our order then finally other girl finishes our order, we ordered a Sunday and got it on Monday. By the time we got outside to eat with our group they were done and ready to go. I asked for strawberries on top but got a cherry instead it was really weird and I was confused what was going on the whole time. 2 stars for the 2 flavors of ice cream. read more

Wanted to support local, but wish I would have just gone to Sonic. Chili dog was a sloppy mess, with runny and vinegary chili dumped over an open faced dog. Grilled burger had rubber for cheese and a chewy burger that was like those premade frozen burgers you get at a grocery store. Fries were soggy and boring. Shakes never came, asked for a refund. Really a bummer letdown, will not be back. read more

I've been coming here since I was a child, it's still the best burger, fries and ice cream. Expanded menu, 20 + different hard hand scoped ice cream. Great milk shakes, and sundaes. The owner Tom is always doing for the community, and giving back. He lives in Newberg, hires kids from local area, keeps it small town friendly. read more

A classic, local diner with great food! Their burgers are my go-to in the Newberg area and the staff is always super friendly. Love it!

Great food and service! Hard ice cream milkshakes with any of their ice cream flavors! The best!!

Food is delicious, service is so-so but a lot of them are in there teens, most likely a first job. Ice cream is delicious and the 60's diner feel is fun especially to little ones. read more

Went to get ice cream in the little place. Cute atmosphere but the service was quite slow getting our ice cream. I ordered a hot fudge sundae and got very little hot fudge that came out of a tube that wasn't too hot. My husband asked for a turtle sundae and the guy working the counter had never heard of it. The ice cream was good but overall, it was just an average experience. read more

Food is alright and prices are decent, but don't visit if you are in a hurry. This is a hometown restaurant, adored by locals, but run by young adults who do not know how to operate efficiently. There are 12 tables and with 6 employees, still took nearly 30 minutes before part of our lunch order was brought out. Corn dogs for kids were hot, though my burger was cold. We were told it would be another 5 minutes before the last of our burgers would be ready. Took 10. Several "to go" orders placed after our dine-in order was placed were brought out before ours. To their credit, the restaurant is fairly clean and staff is friendly. Nonetheless, it will probably be a while before I visit Jem 100 again. read more

Lots of Ice cream flavors and great burgers! A great spontaneous outing!

We enjoyed this place - the burgers & fries we got were simple, delicious, and fairly priced, and the atmosphere was fun. The employees seemed to mostly be teenagers who were more interested in hanging out with each other than with helping customers, but that didn't bother me too much because it is clearly a laid-back/family friendly place. read more

No Customer Service!!! no greeting, no letting us know to sit anywhere. Nothing but teenagers and stoners serving and cooking. Finally adult comes out and she just as gross getting her bare hands on the ice when serving herself. The cooks looked backed while the other servers touch doors, windows, clothes, hair etc while serving our food. No one wears gloves or hats. Few of them breathing over our food while trying to figure it what goes where. The food took forever for only 5 booths occupied and over 6 employees. Many customers orders wrong. Cleanliness: Nasty Windows and hand prints all over the ice cream station, sticky on tables, benches, even where the food was served. Dirty moldy looking floors, baseboard to dirty counter and dispensers. My husband even noticed dead bugs and pills on the floors. Food: Pastrami Sandwich soggy Hawaiian Burger gross with a mountain of lettuce and juice Jem Burger was good but way to much bbq sauce (one star review) Sweet Potatoes Fries burnt Ice cream scoops portions not worth the price especially with how soft and runny it was. The ice cream is weighed so a double isn't two scoops it's more like one nice scoop. Total Time from order to serving: 45mins read more

Love this place. They are part of the community. Ive never really had a bad experience. They get slow sometimes do to the amount of customers that are coming thru. This place gets good and constant business. And you feel at home. Eating delicious feel good food and amazing ice cream. read more

This place is a local icon. I'm fairly new in town and thought I'd give it a try. It's an ice cream parlor that also serves sandwiches and burgers. I ordered a basic cheese burger and fries. The fries were great hot and crispy. However the bottom burger bun was stale and hard. I took it back and they put a new bun on the bottom instead of making a new burger. Before I left I noticed another customer sending back a burger for the same reason. read more

Great home town flavor! The atmosphere is fun, food is good (altho you get what you pay for, there are better burgers in town but not for this price), I love the sweet potato fries. The employees are always super friendly. This is NOT fast food, so expect to wait a few minutes for your food. Great shakes, too, that they make with whichever of the many ice cream flavors you choose. read more

Came here a couple of times when visiting my daughter who goes to college at nearby George Fox . Well it gets five stars for nostalgia, four stars for the ice cream . The kids working here are high schoolers mostly, first jobs for most it seems. The kids were polite and eager to serve. I chalk it up to the experience. Can't say much about the food, as I haven't ordered but ice cream and shakes. Kinda feels like the malt shops in fifties and early sixties movies. Seems fine for a quick stop. read more

If you live in Newberg and love hamburgers,Jem 100 is a must for you! They have plenty of different types of burgers and all are amazing! I personally like the double swiss. They do get busy being a ice cream shop in a college town but if you can wait 5 minutes for food you will really enjoy it! read more

Great quick stop on a hot day! Shakes made with real ice cream and real flavor.

First off I had a horrible experience at this place, I called ahead of time to see if they had cotton candy ice cream, the girl I spoke to on the phone told me they absolutely had it. I get there and asked for cotton candy ice cream and she told me they were out. She was completely rude, and it was really irritating that I called to make sure they had it before I drove all the way across town & they didn't.. I am not happy with their service. Won't be going here anytime soon. read more

Excellent food, service was OK.... Fed my family of 5, with an excellent dinner, and ice cream for under $40!

I adore this Jem 100. I walked here every chance I got with my friends when I was young. Burgers are delicious, and don't get me started on their sweet potato fries! Delicacy! This is my childhood. If you're passing through Newberg, you have to give it a try! read more

This is the type of place I really wanted to like as soon as I walked in. I like the ambiance and the retro style, but ultimately I just want good food. Can't complain about Umpqua ice cream. However, the burger was dry and took way too long to prepare. I've been there a few times because I like local joints, but I don't recommend this to someone looking for a good hamburger meal. read more

Jem 100 Ice Cream Saloon has been a Newberg hamburger joint for 30 years, with the current owner Tom keeping up tradition for 20 of those years. It's like a movie script, Tom took over right after high school, this makes me think he went to school in Newberg and Jem was a favorite burger hangout. No matter how the story goes he is doing a great job. Our first time in was a jolt from the past, Jem looks like it stepped right out from the mid 60's right down to Brenda Lee's - Sweet Nothings on the 45 rpm juke box for a quarter. We ordered a Double Burger trimmed out nicely plus a Bacon Burger (w/Swiss cheese) run through the garden. The burgers were on sesame buns that had been placed on the flattop, nice, very nice. Both were good quality beef but I don't think the beef was ground there, I'll ask. At any rate both burgers looked and tasted great! So good the minute they hit the table we chowed down and forgot the picture thing, ok we'll return to get those shots later, that'll work! A side of onion rings and Tater tots made the lunch complete, again they didn't look homemade but both were perfectly made and fried to a "T" and of course tasted great. For drinks I had a Root Beer float and my cohort had Malt, well made and just like in my soda jerking days. Lastly a scoop of well made licorice ice cream left us wanting more, in fact ice cream is one of Jems fortes, tons of flavors with all sorts of fix'ens and homemade sugar cones. The staff was young and super friendly, very small town America, a great touch. Even Tom came out from the grill area to say hello, again not only a nice but a personal touch lost today in the drive up and go burger world. Jem is in the middle of Old Town Newberg on the corner of 99 and 240 heading out to wine country. In fact one should make Jem a must stop before wine tasting, not only good but a nice tummy full of food helps the head when tasting. Jem, old fashion? Maybe. A family place? Yes, Good food? For sure. Something we all would like, count on it! read more

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I love ice cream! Jem 100 is a classic diner-style restaurant known for its burgers and ice cream. The beef for the burgers comes from local farms, which is a good business practice. I am a fan of their chicken strips, fries and moose tracks ice cream read more

I have been going to Jem 100 for over 20 years. Over the last couple years though it has really gone downhill. Service is painfully slow, they mess up orders often, customer service is poor and sanitary procedures seem nonexistent. Last week called in order, came to pick up it up when they said to. The food wasn't ready for another 20 min. Opened the bag, everything was stone cold. Came back in, showed them it was cold. They plopped the fries back in grease and put my Hamburger in the microwave for 60 sec then gave it back to me. Um no... I can nuke a burger at home. I will not be returning. They also were prepping all the food in the back with no gloves or hair nets or anything and have heard people complaining of hairs and such in their food. I won't stick around to find that in my food. read more

They're so nice here. The vibe is so great, listening to oldies and chilling/eating with a friend or loved one. Staff is lovely. Good vibes.

It was pretty bland, the ice cream is over priced considering they serve Umpqua brand ice cream (pretty cheap). Seriously go to any corner store and pick some up for half the price. I figured okay whatever I'll give it a second try and have a burger, surely this will be the redeeming quality.. nope. It tasted like a cheap freezer burnt burger. I then realized that nothing on the menu is made in house, its just heated there after it comes off a Sysco truck. I'm sorry I wanted this to be my burger place down the street but no. Save some money, go to McDonald's. You'll actually get better quality. read more

Great burgers & the cheesy bacon fries were awesome! The staff was friendly and was quick to get us our food even in the rush of dinner time. read more