Excellent experience here. They were efficient, courteous, and knowledgeable - Dr. Lutz even took…read morethe time to explain some of the biology to me which made it a lot more interesting and valuable a visit. They helped me pick out glasses as well based on what I said I liked (and actual listened!). The office is super nice and the people in it are nicer. For Covid, they're taking tons of precautions. Spacing out appointments (both visits I was alone in the waiting area) , masks on everyone, sanitizer, pretty much everything they can do and remain open.

Really helpful, pleasant, easy to work with staff. Dr Kreig was exceptional and the staff went…read moreabove and beyond advocating with my insurance.

I love the ability of vision due to an expert examination; backed up with the latest optical…read moreequipment!!. Contacts fit great, and so comfy. Definite recommendation.

Friendly, helpful, thorough, and competent. A good array of frames, clip-ons, and lens types.read more

The customer service in this location cannot be beat. I came here to help my mom get glasses. So,…read morecan't speak to pencil buying or optometry, but buying glasses here is easy! The Warby Parker selection is quite broad in that they have several options for very narrow faces. Often, this requires kid frames to fit, but not here! The lighting and mirrors make the space really bright and clean and give lots of opportunities to see how you look in various frames. Great service, great experience!

I cannot recommend any warby Parker store. I have $600 sunglasses where the coating started to…read morewear off after 2 years. Both the store agent and corporate support said nothing they can do about it. No empathy. No concern. Just a quick, curt nothing we can do. Warby Parker prices are not any cheaper and they do not warranty the product after only 25 months. Given this, I cancel my current order and closed my account.

This place is the best. I have no health insurance, and was reluctant to seek treatment for an eye…read moreinjury. The Dr. worked with me, trying to accommodate my needs with regard to meds that I could afford. She made calls to a specialist to consult on my behalf, as well. She is very caring and personable, as are the staff . Needless to say, her care plan was flawless and I healed rapidly. I highly recommend this practice for all optical needs. I will return for bifocals.

My tween daughter just started wearing contacts and developed some swelling of her eyelid. They…read morewere able to get us an appointment with Dr. Parker in a very timely fashion. Office staff were professional. Dr. Parker did an excellent examination and had great bedside manner. Dr. T even came in to say hello and take a second look. Fantastic doctors and office. Very happy with their professionalism and care.

I've been going to SVS for a few years now since it's one of the optometrists in the area that…read moretakes my insurance and I've not had a bad experience yet! It's super easy to get an appointment, their staff is super helpful and friendly, and the optometrists are really friendly and easy going. When I order contacts they come in quickly and in great condition. I'm also notorious for ordering said contact lenses and forgetting to pick them up when they come (requiring several reminder phone calls) and the staff hasn't kicked me out of their client list yet, which I appreciate! HA. I can't speak too much about their frame selection because I typically get my contacts through them and take my prescription elsewhere to get some glasses (I like kinda funkier frames, TBH) but when I've glanced around I've noticed that they do carry some really nice, well-known designer brands. Looking at their website gives me a refresher that they carry the likes of Coach, Guess, Kate Spade, Kenneth Cole, etc. I have an eye appointment next week actually and I might spend a bit more time looking for some frames through them, even.

Wonderful staff and service. I had a problem with my glasses, but all was successfully resolved. I…read morewould definitely return when I need my next pair of glasses.

The staff here is phenomenal; James NEVER misses with his choices on picks for people! He's nailed…read morethe choices for my glasses now for my last 4 pairs, and my husband's glasses as well, which are absolutely stunning on him! The ophthalmologists who work here are compassionate, knowledgeable, and extremely thorough. This location has repeatedly gone above and beyond for me, including helping me replace pairs of glasses after one pair was destroyed in a house fire, one pair fell out of my coat pocket in a snowstorm, and another pair was stolen in a smash + grab of my car. I've been coming here for over a decade now, and I don't see myself going anywhere else anytime soon!

Walking down downtown Ann Arbor and my sunglasses screw pops off and leave me stranded on game day…read more Gary at See spots me from afar and brings me in to fix them for free! They seem like a great shop and had a full snack and drink event going on, customer service is always key, and this shop gets it! You should definitely stop by

Dr. Ning-Ju Juang (Dr. J) is truly phenomenal. She goes above and beyond for her patients. I have…read morebeen so grateful for her help, and she's so great with my kids. You'll find a doctor who really cares about you and your eyesight if you see her. She was recommended to me by another family with children. I highly recommend Dr J and can say without a doubt that she'll do everything to make sure you are taken care of.

I spent quite a lot of money after insurance to have glasses that don't work for me. I asked to…read morehave them corrected only to be told that they didn't once and won't do it again. I will never go here again nor will I recommend them

If you have serious eye issues, this is your place…read more I recently had an eye emergency and had to be seen by a retina specialist stat for an emergent procedure. I was seen quickly and was greeted by a professional, friendly, and calming staff. I hate eye anything as I'm super sensitive, but I will gladly return here. The retina specialist gave me a thorough exam, laid out all my options, and the risks vs. benefits of each. They managed to inform without scaring the crap out of me and allowed me to make my own informed decision. Once I ripped the bandaid off and pulled up my big girl panties, they completed an inpatient procedure within minutes. No fuss, no wait, no chance to wuss out. Trust me, that is a good thing. They literally saved my sight, allowing me to continue to work and be a productive person. No joke. I'm not done on my journey, but they are walking me through it, and I have faith in them. I trust their advice and care and hope to be working with them for a long time.

had eye surgery and started having severe vision issues the next day and called like the discharge…read moreinfo said to and was told a nurse would call me back shortly. NEVER HAPPENED! called nurmerous times hours apart and they didn't have a dr call me back.

I would like to express my sincere gratitude for the exceptional service that I received from Dr…read more Doud at Huron Ophthalmology. I have been a patient of hers for 20 plus years, but with the last few visits she went above and beyond. She helped me pick out glasses and worked with me until my issue with contacts was resolved. She is always kind, sincere, professional and above all else, she is knowledge. So blessed she my doctor. Thank you, Dr. Doud.

I called to ask whether the office accepted my husband's health care coverage and whether they…read morecould fill an existing eyeglass prescription from Michigan Medicine. Unfortunately, the coverage was not accepted. What disappointed me most was the phone experience. The first person who answered did not identify herself or the office, and after transferring me to scheduling, the second person also did not introduce herself. The interactions felt unnecessarily rude and unwelcoming. I'm glad I called before making the trip, but based on this experience, we'll be taking our business elsewhere.

the whole staff was very knowledgeable and caring and helpful with a great selection of frames!…read more special shout out for AROOB SALEEM,OD for her professionalism and knowledge, she adjusted my left eye lens because it was weaker then the right would recommend her period she is amazing

I was able to schedule a same day visit at the Plymouth Rd location for a foreign body in my eye…read moreand pain. I have been dealing with this for 2-3 years, and Dr. Jonathan Weston and staff were extremely helpful. The front staff was welcoming, kind, and diverse. Desi, the tech, was wonderful and patient. Dr. Weston was thorough, gave options, and was reassuring and comforting throughout my three visits with him for the issue. Staff was able to move me to the downtown location for my third visit so that I could continue to see Dr. Weston for the pain issue. I will definitely be going back for regular care as well as any other emergencies that pop up. They made the whole experience way less scary, and I finally feel like I have some answers and a path forward. Thank you to the whole team!