I found Dr. Uslan through my insurance website and upon verification by Yelp, decided to give him a…read moretry after I got tired of one of the big local practices continued to disappointment with their callousness and lack of attention to detail. I can say unequivocally that this is the best optometrist experience I have ever had. It felt personal. I am naturally uncomfortable in these situations, and the staff here put me at ease. Plus, I learned more about my eyes in one visit than I had in 20+ years of visiting eye doctors. That alone is awesome. But what I really wanted was to have someone there to help me pick out glasses and show me what to wear. I got that in spades, as the third pair I was handed were exactly what I wanted (and weren't $500 - their selection is great.) I love stylish older ladies who can tell me what would look good on me - they're never wrong. Bottom line, I love to be able to recommend something when someone asks "Anyone know a good _________?" I now whole heartedly have my optometrist.

What a great office! I always have a very pleasant experience, from start to finish. Dr. Uslan is…read morethe best!

This place is the best. I have no health insurance, and was reluctant to seek treatment for an eye…read moreinjury. The Dr. worked with me, trying to accommodate my needs with regard to meds that I could afford. She made calls to a specialist to consult on my behalf, as well. She is very caring and personable, as are the staff . Needless to say, her care plan was flawless and I healed rapidly. I highly recommend this practice for all optical needs. I will return for bifocals.

My tween daughter just started wearing contacts and developed some swelling of her eyelid. They…read morewere able to get us an appointment with Dr. Parker in a very timely fashion. Office staff were professional. Dr. Parker did an excellent examination and had great bedside manner. Dr. T even came in to say hello and take a second look. Fantastic doctors and office. Very happy with their professionalism and care.

Walking down downtown Ann Arbor and my sunglasses screw pops off and leave me stranded on game day…read more Gary at See spots me from afar and brings me in to fix them for free! They seem like a great shop and had a full snack and drink event going on, customer service is always key, and this shop gets it! You should definitely stop by

The staff here is phenomenal; James NEVER misses with his choices on picks for people! He's nailed…read morethe choices for my glasses now for my last 4 pairs, and my husband's glasses as well, which are absolutely stunning on him! The ophthalmologists who work here are compassionate, knowledgeable, and extremely thorough. This location has repeatedly gone above and beyond for me, including helping me replace pairs of glasses after one pair was destroyed in a house fire, one pair fell out of my coat pocket in a snowstorm, and another pair was stolen in a smash + grab of my car. I've been coming here for over a decade now, and I don't see myself going anywhere else anytime soon!

Wonderful staff and service. I had a problem with my glasses, but all was successfully resolved. I…read morewould definitely return when I need my next pair of glasses.

Be prepared to wait a long long time for anything. My first checkup I was told the wait was an…read morehour. Someone had already been waiting 90 minutes. So I rescheduled. The next time went better but I got an early appt. I didn't really get my trial contacts on time (they said they would call me but didn't), which led to another delay. Then I had to schedule an appt to try them on, as opposed to just picking them up. I just feel like it's really complicated. Doctors se good but the overall experience was not efficient.

America's Best in Canton MI Doesn't stand behind their glasses!…read moreWe purchase our glasses as a family every year from America's Best in Canton MI. My wife had a pair of glasses bought from America's Best in Canton MI. The screw fell out of the glasses. My wife was able to find the screw and the lens. When my wife went to America's Best in Canton MI and asked if they could put her glasses back together; my wife was told the glasses were more than a year old and America's Best would not fix the glasses. Thinking that this sounded odd my wife went back a second time several days later to a different person and was told the same thing. They will not fix her pair of glasses because the glasses are over a year old but she could buy a new pair of glasses.

Interesting.... 2.9 stars overall for this location. I was thinking this location, off of Michigan…read moreAvenue would score higher because my experiences has always been quick. Staff could be more friendly but it's not like they are mean or don't know how to act in customer service. I will say, that's a 4 star rating right there but everytime I get glasses (I've been going every 2 years or so for the past almost 10 to this specific Americas best) I always pick out two pairs of glasses for their deal. At least one of the two I pick out each of those times I have went always gets scanned and marked as "discontinued." What does that mean? Not a discount but I have to go put away the glasses and find another one. That immediately bumps it down to 2 stars. Keep better track of inventory! Update it and look it over Americas best!

The customer service in this location cannot be beat. I came here to help my mom get glasses. So,…read morecan't speak to pencil buying or optometry, but buying glasses here is easy! The Warby Parker selection is quite broad in that they have several options for very narrow faces. Often, this requires kid frames to fit, but not here! The lighting and mirrors make the space really bright and clean and give lots of opportunities to see how you look in various frames. Great service, great experience!

I cannot recommend any warby Parker store. I have $600 sunglasses where the coating started to…read morewear off after 2 years. Both the store agent and corporate support said nothing they can do about it. No empathy. No concern. Just a quick, curt nothing we can do. Warby Parker prices are not any cheaper and they do not warranty the product after only 25 months. Given this, I cancel my current order and closed my account.

Very unprofessional office: My son (19 years old) called…read morethis office and gave them his vision insurance info to confirm that they took his insurance. They told him that he was In Network. After her drove 25 minutes to his appointment, they told him that he was OUT of network. The secretary said "Just pay for the exam and you can call your insurance and figure it out later". He was smart enough to call me first to see if this was appropriate. I asked to speak to the secretary that was talking to him. I heard her say that she was too busy. After another 10 minutes, another woman came to the phone and said that they "usually verify insurance 1-2 days before appointments, but we must have been too busy". I asked them to call the insurance to verify (they had just went on the website initially). 20 minutes later, they told my son that he was out of network, so I told him to cancel the insurance and we would find another optometry center. I called to make him an appointment at SVS. I asked them to verify In network insurance so that this would not happen to my son again. The secretary was very nice and agreed, but she saw that Village Vision Center had not released/cancelled his appointment yet, so she could not access his account/verify that he was due for an eye exam until they released the appointment. I had to call Village Vision back and tell them to release his appointment. The secretary said that they released it "as soon as he cancelled his appointment", which I know is not true as it took me at least 10-15 minutes to call the second optometry office.... Shame on them for NOT actually verifying his insurance when he called to make the appointment AND then trying to get him to pay upfront and imply that the insurance would pay for it if he just called them later!

I left a message two days ago regarding lack of notice of my glasses having arrived at Costco…read more No one called me back. My exam had been a month ago. When I called again, someone walked the message to the Vision office, and I received a call. My glasses had been there for over two weeks. I had not been notified because Vision was calling a phone number I had not had for over five years. No one asked if that number was the correct one to notify me. While the exam was professional, the clerical staff is not up to par. Someone should have updated my information at the time of the exam. No one asked me for phone numbers: not my cell or landline or even my email address for a contact.

My husband was 10 minutes late for an appointment,he called and was informed that he was cancelled…read moreand if he made another appointment there would be a $50.00 charge.Needless to say he will not be going back there. He talked to the receptionist and she told him it was the Doctor's rule in a not so nice way.

Been going to this office for a few years now, and I couldn't be happier. The staff is always very…read morefriendly and helpful. Would recommend this business to anyone looking for their eye care needs.