1. Jefferson Mini Storage

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Ranson, WV

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Jefferson Mini Storage

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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3 years ago

Been using two units for over a year the lady working the office is very nice and helpful prices reasonable easy access

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Ann, I'll be happy to change this review if you would just return my calls and emails like you…read morepromised you would. It has been 32 days now, and still no call. Your Daughter said you were very busy and would return my call shortly. I told her I work from home and could be reached virtually 24/7. I am in Customer Service myself, and trust me, I am very busy as well, but as you know, in our line of work, you always return a Customers call within 24 hours. You said through your Daughter that you had to get all the facts from your crew 1st before talking to me. We'll, you could have written a Masters thesis by now on "The effects of poor Management on Customer Service". I am not going to simply go away eventually. Just on principle I will take you to court just to get to talk to you even if it costs me more money to do so. All I want is to have a conversation regarding our business transaction. How hard can that be? Feel free to contact me at either of the 3 numbers you have for me, or an email if that is easier. Thank you.

Harpers Ferry / Civil War Battlefields KOA

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We stayed at the Harpers Ferry KOA for Halloween. We had a pretty level site with water and…read moreelectric. This is a huge event and there are tons of people. We stopped into their wine and coffee store. The coffee is top-notch. We had a chai latte they carry West Virginia wines which is super exciting to have them available to purchase. Most people seemed pretty friendly, but there were a few confederate flags being displayed, and as typically as associated with people displaying that flag, they were fairly racist which made us feel uncomfortable. I don't know if the campground is always this busy or if it was just the Halloween event. There are no directional markers to tell you which way to go, and they only offer an escort to your site if you request it and not as a matter of practice. We went up the wrong way trying to get out of there and luckily had a campsite to pass through to get going what was still probably the wrong way.

We completed our 2nd stay this weekend…read more Before I point out the issues we had, let me point out the many positives. Friendly staff Decent amount of extra weekend activities Movies Putt putt Clean campground Amazing views Location to harpers ferry park is truly unbeatable Affordable pancake breakfast ($1 for 3) Now for the reasons why this place still only deserves 2 stars. I emailed about 2 things before booking our stay. 1. That the pool would still be open because it was late in the season and 2. The gym would be open because it was closed around this time last year for Halloween setup (in early September). The response said both would be open. The gym was closed again for Halloween, full stop. Despite my asking ahead about it, I was given bad info. As for the pool, let me start by saying it is my daughter's absolute favorite part. It was open Friday. I stuck my hand in and it was COLD. To quote the few brave enough to swim, "who forgot to turn on the heater!?" It was pretty cold last year too, but i managed to get in it twice. This year, there's no way. My daughter decided to wait until saturday to swim. On saturday there was a sign saying it was closed for maintenance. So yeah, we didn't get to swim and my daughter was in tears disappointed. Almost seems like they should reimburse people for the activity fee when the main attraction is down for most of their stay. The jumping pad hours make no sense. We checked in around 4 on Friday. The pad was deflated and closed. There was a small group of kids standing around waiting for it to open (it was starting to inflate). It was open for the rest of the day after 5, and stayed busy that entire time (we could see it from our cabin). On Saturday morning my kids waited for it to open again. My daughter thought it would be 8. Nope! I assumed 10. Still nope! We left for harpers ferry around 11 at it still wasn't open. For a saturday that is crazy. There was a group of at least 20 kids waiting with no clear indication when it opens. Part of the problem is that a staff member needs to be there to watch. It's the only campground I've been to with a jump pad that requires a staff member to be present. They might want to make the hours clearer to guests and their kids to set expectations instead of making it a literal guessing game. They should make roads one way and post clear signage about it. People go pretty much whatever way they want on roads that barely fit one car. I went the way I was directed at the front desk and parked in my spot across from our cabin. As I was backing out, which is a tight space, a car was coming from the other (wrong) direction. I had to pull back into my spot so they could get through. You can see this happen other times where people are going opposite directions on the small roads, which adds to the confusion. Another thing, one of our "neighbors" parked their car in the middle of the street for at least 3 hours. Most of the cabins near us were empty, otherwise people wouldn't have been able to get through. It can be a little like the wild west at times driving there. Finally, they had a decent amount if extra activities. Sadly, over half of them came with an extra cost, usually over $10 per person per activity. I was sad no hayride this year as that was a highlight for my family last year. At the end iof the day my kids had fun, despite some disappointment. I almost think they should stop charging the activity fee at this point in the season since things are often at reduced capacity. That way when you don't get the full summer experience, at least you didn't pay the extra fee for it.

Jefferson Mini Storage - selfstorage - Updated November 2026

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