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    Self Storage Plus

    3.3 (6 reviews)
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    Services - Self Storage Plus

    Self storage

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    6 months ago

    Easy move in process, good price, very clean, great customer service, and easy access to my unit.

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    10 months ago

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    Julia L.

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    2 years ago

    Getting set up with a storage unit was easy. The representative was courteous and helpful! Thank you Taylor.

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    Customer Experience T.

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    3 years ago

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    Customer Experience T.

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    5 years ago

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    6 years ago

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    Ask the Community - Self Storage Plus

    Rockwell's Moving & Storage

    Rockwell's Moving & Storage

    (5 reviews)

    Ann, I'll be happy to change this review if you would just return my calls and emails like you…read morepromised you would. It has been 32 days now, and still no call. Your Daughter said you were very busy and would return my call shortly. I told her I work from home and could be reached virtually 24/7. I am in Customer Service myself, and trust me, I am very busy as well, but as you know, in our line of work, you always return a Customers call within 24 hours. You said through your Daughter that you had to get all the facts from your crew 1st before talking to me. We'll, you could have written a Masters thesis by now on "The effects of poor Management on Customer Service". I am not going to simply go away eventually. Just on principle I will take you to court just to get to talk to you even if it costs me more money to do so. All I want is to have a conversation regarding our business transaction. How hard can that be? Feel free to contact me at either of the 3 numbers you have for me, or an email if that is easier. Thank you.

    DO NOT USE THESE MOVERS !!!!!!!!!!! They tore holes in my walls carrying my furniture then asked…read moreme to sign a "no-fault" statement. They overcharged me by lying on the arrival and departure times. Subsequently, when i brought it to their attention they told me to speak to Stacey (office manager) to get a cash credit. I was promised a check, never, ever received it. Kept calling and they kept pacifying me by saying "check is in the mail". They are the only movers in the Charles Town, WV area and i assume they can get away with STEALING from the customers and not get caught. Well, I'm not finished yet !!! I"ve only just begun to warn everyone of their scamming.

    Self Storage Plus - selfstorage - Updated May 2026

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