Everything went well, id give more stars if available. The crew, Jim, Angel, Irving & Jose all did…read morean amazing job.On time, worked well together, all new what they were doing. Cleaned up nice too. Highly,Highly recommend them.Kim

This was a stellar experience from beginning to end!…read more We spoke with Amanda Rodriguez over two different visits and she could not have been friendlier or more knowledgeable. We had tons of questions and decisions about what best matched the original look of the windows from our 1939 house. We finally decided on what windows we wanted replaced and put down a deposit. A second team member came out weeks later to confirm the measurements. And some weeks after that, the installation team of Juan and Erik came out to do the install. (They even started by doing the measurements a third time to make sure everything was correct! And it was.) They had told us that the job might take the whole day, but they carefully removed the old ones, installed the new ones and cleaned up afterward in only about six hours. It was a flawless experience. Everyone we dealt with was extremely kind, warm and knowledgable. And the new windows look stunning - while still matching the look of the almost 90-year old home. We cannot recommend them highly enough!

Needed a Milgard window replaced in our kitchen due to condensation between the dual panes…read more Frontier Windows was recommended by another glass vendor & I'm so glad we went with them instead of looking through that foggy window for another minute. It was super easy to schedule them. They came out to measure & then came out several days later once the replacement glass was ready to do the install. Left no mess behind & final charge was the same price as they originally quoted. Can't argue with that!

Frontier windows was the most legit window company to ever work with. Professional, honest,…read moretrustworthy, and super skilled at what they do. The team is excellent and makes sure that you are satisfied with the product, the service and the friendship! I would highly recommend everyone work with Frontier for any window or sliding glass door related needs! Look nowhere else! Thank you John

We are happy repeat customers, based on experience and price…read more In our most recent work, we had a dining room window that would leak whenever rain came from the southeast (not a frequent occurrence). We asked for a quote from My WIndow Solutions, got one that was quite good. We had explained the rationale for getting a replacement window (the leak). Parry sent over his crew right away to caulk around the existing one so we wouldn't get any incursion while waiting for the new one to arrive and get installed. Nice! For this job, I had also asked to have a custom window casing and deep windowsill built. We agreed that I'd buy the materials (a particular trim profile and hardwood species), prime them, and they'd do the cutting and installation. This collaboration worked perfectly.

Never use this company !!! I spent $5800 for a double wood front door 3 years ago. First off, it…read morewas supposed to be primed before installation. It was not. Second, it was a green door, meaning, it was not totally cured and oozed out sap for 4 months. 6 months later, the door cracked. After several months, they agreed to a new door. When it came, it was not measured correctly so I had to wait another 6 months for the next door. so now the door is installed, I had to pay again to get it repainted. Guess what, 6 months later, that new door cracked. They will not replace the door so I have to live with a cracked door since they told me it is past warranty. their solution...pay another $1500 to install a fiberglass door as a replacement. I would not even give this company 1 star if I could.

Our experience was excellent from start to finish! We replaced all the windows in our home 29…read morewindows and 2 sliding doors. The installation crew was very careful and even helped putting the blinds back up. They finished the job in two days and we couldn't be happier. We have already recommended this company to our neighbors who were also very impressed with the quality of our new windows.

2026-04-23: I have used this company twice now. Both times have been fantastic. This time they…read morewent out of their way and accommodated us to make our project come out great. I couldn't be happier. I guess my review will include pictures from both projects.

They were very prompt and their work was very clean, neat and professional. I would highly…read morerecommend them again.

The customer service team is amazing! I requested warranty repair on my windows after heavy rains…read more Pedro and Sebastian came and patiently explained what went wrong and replaced old broken caulk sealant for us. I appreciated their service and would choose Progressive Windows for any future windows project.

The salesman Buddy is a great salesman and very patient with explaining their pricing. Their…read moreinstallation team is really good too. The windows look better than the windows the last installer did, even though they're both Milgard windows, so I guess the down side is i now need to save up money to switch out the rest of the windows so they match.

After shopping around, we decided to move forward with this company. We just had 5 windows put in…read more We are on the west side of LA. It took 6 weeks between the agreement signed and the completion of the project, mostly due to delivery of the windows ordered. Very impressed by the efficiency of the crew that installed the windows. The windows were installed in half a day, including 3 of them on the second level. All debris were cleaned up. I had windows done by another company before and there is no comparison. I wouldn't hesitate to hire them, they are pros and they go above and beyond.

After searching Yelp we found this glass shop. We had a very successful experience. We called about…read morea special replacement glass shelf for our grandfather clock. Liz (I hope I remembered her name correctly), was very helpful. She took the measurements over the phone and gave us a reasonable quote. The piece was ready the following day and fit perfectly. The shop is a little difficult to find, but was worth the search. We will be using them again in the near future for a dining room table glass top.

We purchased all new Milgard windows from SCV Glassworks in 2009. They have a lifetime warranty,…read moreand two of the windows are crystallizing on the inside, creating a foggy appearance. I called SCV Glassworks and first spoke to Eric and then to Andrew. The first response from Andrew was that they would replace the windows only if we purchased them "within the last year or so." I reminded him of the "Lifetime Warranty," and then Andrew said we had to file our request with Milgard. I pointed out that we purchased the windows from SCV Glassworks, and they hold themselves out as a "Milgard Certified Dealer." Andrew then changed his story and said he'd file a warranty request to Milgard to have the windows replaced. Andrew requested that I photograph the window frame and send it to him since it contained all the warranty information he needed. I forwarded the photographic information, and he confirmed receiving all the information he needed. He said he would put in a warranty request for me. After three weeks, I heard nothing, so I sent a text to Andrew asking for an update on my warranty request. He responded that he'll check with the manufacturer, Milgard, to determine the status of my warranty repair. He'd let me know as soon as he hears from Milgard. Two weeks went by, and not a word from SCV Glassworks, so today I decided to call Milgard myself. I reached Milgard's warranty department, and they advised that they had no warranty request from SCV Glassworks. Alexander, in Milgard's Customer Service Department, advised that it was best for me to just file my own warrant request through his department. Alexander asked that I forward the photographic information of the two windows to be replaced. I sent the information to Alexander, and in less than an hour, he confirmed receipt of my information, confirmed the warranty, and scheduled the window replacement. The Bottom Line: Milgard windows are great, and their service department is the best I've ever experienced. Kudos to Andrew in Milgard's Customer Service Department in Simi Valley. SCV Glassworks: First, a denial of a warranty, then a claim that they filed a warranty request when they had not, and no follow-up whatsoever. Their "service" was the worst.

Palmdale Glass - they're a great team! We highly recommend using them if you're in the AV…read more We renovated three bathrooms during the last 2 years and had Palmdale Glass install 3/8" glass walls/door with flat polish edges in each bathroom. Before awarding the job, we call two other glass companies in Lancaster and their quotes were not competitive to Palmdale Glass. We are very happy that we went with Palmdale Glass.

AVOID. Put a deposit down beginning of December, received no updates unless I reached out. Company…read morestopped responding, and I found out they closed with no notice or refund. Had to go through my bank to get my deposit back. Awful company.

Wow. Probably the easiest contractor I've ever dealt with…read more I got multiple bids for window replacement. American window concepts was on par of the bids we got. But the confidence and kindness we were given, the politeness. It felt like the way a customer and a business should feel. When Sean came up to take measurement, he took his shoes off! He listened, got the details. Sean guided me through every detail. Knows everything about windows. We then Knew who we were going with as long as price was inline. When the windows came.... The crew was awesome. Thanks guys! Thank you Rudy!!! They were installed perfectly. It was like going from analog to HD! Thank you AWC!!! From order to install, this is the company you wanna choose. I gotta say I love the end result, and I also enjoyed having dealt with these guys.

Few months ago I needed my patio window to be fixed was not sliding properly I called made an…read moreappointment, they were nice by calling me to tell me they are running late I said no problem, they came to give me estimate they coded $375.00 but since " I was a nice lady " they were going to fix it for $350.00 and was going to take about 30 minutes I end up calling my handyman he fixed it for $80.00 and took about 10 minutes, this was more than four months ago and my sliding door is working wonderful, I WOULD NOT TRUST THEM EVER AGAIN

When we hired The Window Factory in October 2024 to install a custom French door with sidelites, we…read moreexpected a premium product backed by professional workmanship and warranty support. Instead, we experienced nearly a year of delays, shifting explanations, broken promises, and unresolved warranty issues. The installation was originally promised for January 2025. It didn't occur until June 3, 2025--nearly five months late. Unfortunately, the door arrived with multiple defects that we documented immediately, including a dented frame, paint defects, improperly finished grids, damaged weatherstripping, and screen frames whose paint began peeling during normal wiping and cleaning. To be fair, the subcontractors who performed the structural opening modification were professional and did quality work. Our concerns have never been with them. Our concerns have always been with the condition of the product itself and how The Window Factory handled the problems afterward. We reported every issue on the day of installation. We were assured a technician would be out within a week. That never happened. Consultant James later confirmed the repair items had been approved under warranty. We believed the company would stand behind its product. Instead, weeks became months. Timelines repeatedly changed. We were told repairs were delayed because the company was "waiting on parts." Eventually, after months of waiting, technicians finally returned in November 2025. Despite all of the prior explanations about waiting for parts, no major replacement parts were installed. The visit consisted primarily of cleaning drain/weep holes, replacing some weatherstripping, adjusting one interior lock, and using the same bottle of touch-up paint that had already been left at our home months earlier. The dent remains. The paint and finish defects remain. The screen frames continue peeling during normal cleaning. During that visit, one technician acknowledged the ongoing screen issue and said the office would follow up regarding replacement screens with the factory-applied baked finish we had originally been told they would have. No one ever contacted us. The previously discussed refund was never honored. Our follow-up emails went unanswered. More than six months have now passed since that November visit without any meaningful follow-up. What has disappointed us most is not simply that a product had defects. Manufacturing problems can happen. What matters is how a company responds when they do. Throughout this process we tried repeatedly to resolve the matter privately. We accepted compromises. We continued giving additional opportunities to correct the issues. We remained patient through months of delays. Unfortunately, the communication became increasingly inconsistent, commitments were not fulfilled, and the matter was ultimately left unresolved. We paid more than $10,000 for what was represented as a premium custom installation with warranty support. Instead, we were left with a damaged product, unfinished repairs, unresolved warranty issues, and a company that ultimately stopped following through. Our hope is that sharing our experience helps future homeowners make a fully informed decision before signing a contract.

Buyer beware. The sales folks are amazingly kind and good. As you can see from other reviews…read more But as soon as there is a problem, the company is pretty cut throat. You have a long warranty so you need to be able to know that the company can be trusted. I was hoping that they would approve a change order. But instead it looks like I will have to cancel the contract altogether because they are unwilling to do so. My experience is such that the general manager lied about the late cancellation fee and was looking for me to pay more than the contracted amount. Of course I'm willing to follow the contract required payment. But, it appears he is trying to scam me to pay more. Either way, very unethical dealings. I may have to go to small claims court to end this relationship with this company. Glad I found out now before I committed $20k to the project.