From booking the appointment to the replacement of my front window everything was a 10/10! Service was done with speed and efficiency. Price was very reasonable and fair. Recommending them to everyone I know! read more

I would stay far away from this business!! I sued them in court and received a judgement for my money back bc of shoddy work. I made contact with both Vern and Andrew who said they would finally pay my settlement (45 days overdue) by the end of month. It Didn't happen. This screen door is one of there products. They had repaired it once and weeks later this is what we are left with. read more

Had a new screen door (storm door) installed and it's beautiful! Andrew is an amazing young man with great manners and excellent work ethics. His grandfather is also very pleasant. They were so quick, clean and prompt, highly recommend them. read more

It sounds like you want to post or send this as a review or complaint. Here's a clearer, stronger version that keeps your points but makes them more convincing and organized: I was sold on these windows after being told they were better than Milgard. The quality of the windows themselves is acceptable, but the sliding door is absolute garbage. From day one, the door would get stuck in the frame when opening and closing, and the rollers sound like a freight train. A brand-new sliding door should not make that kind of noise. Ironically, the sliding door I replaced from the 1990s was significantly quieter than this "upgrade." The workmanship during installation was also very poor. The installers left glass shards all over my house. Three of the windows wouldn't roll freely, so I removed them from the track myself and found bad or broken rollers. The company had to come back on day two and replace all the rollers. Even after that, the sliding door is still very loud when operating. Once the installation was finished, the installers basically walked away from the problem and kept sending the manufacturer's rep instead. The rep had a serious attitude and insisted that the noise was "normal," which is hard to believe considering that virtually every other brand of new sliding door operates quietly. Overall, between the poor installation, defective rollers, leftover glass debris, and a sliding door that sounds like a freight train, this has been a very disappointing experience. read more

What a great company! They beat everyone else else's price and I had a beautiful sliding glass door within a couple of weeks. Excellent install installation and just overall great service and products. When I'm ready to get my windows replaced, they will be my first call! read more

Absolutely horrible experience. Do not do business with these guys. Andrew the grandson is very polite but very messy and unprofessional work. Finger prints all over the walls and glass. The install was an absolute disaster. He came back 4 times to try to fix everything and still half the windows have problems. From not locking to plastic tracks coming off and even a brand new window letting in a good amount of rain water. Shotty job as some windows are not even and to compensate they started cutting vinyl all jagged to allow clearance for the windows to slide. Vern the old man is delusional as he started off very nice but then sent a nasty text message when I wouldn't pay 100% because the whole job was not finished to a normal operating expectation. Again stay away and you're much better off spending market value for a product that actually works. read more

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2 Windows installed. Great work. Quick, professional and cost effective. What more can you ask for!? Pleasure doing business.

We have worked with this company twice, and will call them again in the future. We have been very happy with the products that Andrew and his team provided in a timely manner and skillfully installed. Their prices are very reasonable and they are a pleasure to work with. Thank you! read more

I would highly recommend this company for your windows & doors. Vern and Andrew are professionals at what they do and do quality work. I have only high praise for the quality of work installation & framing trim and price . Family owned for 3 or 4 generations. It's hard to find people that you can trust in your home and I did not have to worry with them . Andrew and his team are very polite and work diligently to perfection. I bought 2 exterior doors and 5 interior doors from them & they were installed by Andrew and his team. I am so happy I found this company . Don't hesitate to use them , you will be a repeat customer. I am planning on using them again too. read more

Where to begin? I contracted Durable to replace 7 interior and 1 exterior doors. I was quoted 1 day to complete the job. It took them 4 days and they still did not complete my job. When the interior doors were ordered it seems they got confused with right and left hung doors. Two doors had to be re hung. One of which still does not close properly. The last remming door was ordered with the wrong size. They even removed a jamb that did not need to be removed. The door came in promptly. After 6 weeks I gave up.I called, texted and even went into their shop several times to try to get them to complete my job. There are gaps in the jambs that were not filled in. A tile was broken in the bathroom. The mailbox for the exterior door was not installed properly. Their work was sloppy and I would not hire these people again. read more

I desperately needed a new front door, after several calls I selected Durable Wndows and Doors. Although I had to wait a substantial amount of time to receive my door, a victim of the current shipping delays , I couldn't be happier with my New front door. I knew that the installation of the new door would be a challenge, but I think the difficulty of the job was well past what any of us expected. Thank goodness for Tim and Andrew. Tim and Andrew arrived and immediately assured me of the care they would take due to Covid. They wore masks and were vaccinated which I appreciate. They seem to be a great team working together, professional, capable and very friendly. I have experienced other contractors who start off friendly but when the job gets tough the mood changes, not with these two. They never complained they just continued working and did what needed to be done so that I would have complete satisfaction. It took them a lot longer because of the complexity of the job. They were not deterred, I really love that. I highly recommend Durable Windows and doors, especially the work of Tim and Andrew. I will mention that if your schedule is tight you may want to get specific about scheduling the exact appointment time. Overall Durable gets five star review, thank you. read more

Durable Windows And Doors - Tim and Andrew - Windows Installation Near Me - Los Angeles, California

I had 2 other company's give me a quote Homedepot was three times more expensive for same product. I went with durable windows and doors best price great people great service I did my upstairs and downstairs sliding glass doors read more

Get quotes from other companies, but don't sign any contracts until you get a quote from Durable. Vern was a very nice gentleman who came and gave me a quote. The price was much lower than a big box store. Andrew, the grandson, and 2 other crew members came and installed my 2 windows in about 2 hours. I am very happy with the result. I would have Durable back for other required replacements in the future. I highly recommend them. read more

I had been looking to replace my back door and had been getting the run around from major home improvement stores. I took a chance and picked durable. It's a family run business which you don't see much any more. They came out and did measurements for the door. I gave my deposit right then and waited a few weeks for them to call me to let me know My door was available for install sooner than I anticipated. The door was installed and I am so happy I picked them it looks so good. I will be using them again for my interior door replacement and my sliding glass door read more

Durable Windows And Doors - Windows Installation Near Me - Los Angeles, California

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Andrew and his team installed 7 new windows in our West alps Angeles triplex, replacing 80-year old single pane windows with brand new double-pane windows. They were rather quick and kept the work very clean. Great customer service too boot. Thanks for driving all the way out to West LA! read more

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Andrew, Jesus and Zander were awesome. From the consultation to installation, durable windows have checked all boxes for us. They made me aware of the materials and process. I had 4 windows retro fitted, sealed and weatherproofed in approximately 3 hours. They took curtains down very carefully and reinstalled once done. They cleaned up and took all trash with them too. Highly recommend to any and everyone looking for great pricing and easy process. Will definitely recommend to family and friends. Great job guys! read more

I am very pleased with their service. I asked them to replace a patio door for me, and they did an excellent job at a very reasonable price. I suggest getting quotes from other companies to compare prices, as theirs are lower while maintaining comparable quality. (Thanks, Mr. Vern and Mr. Andrew!) read more

Tim and Vern are great! They came highly regarded, and lived up to the referral and then some. They got the job done, and were reasonably priced. Note that like many, given Covid supply chain and business drama that most all people are facing, there were some bumps in the road re the window order, but everything worked out perfectly. Just be patient These guys pay close attention to detail and want you to be happy. Super kind humans that do great work. I highly recommend them. Way better than the larger companies that try to take advantage of you. Many of the quotes were astronomically high. So glad we went with these guys, we highly recommend them. read more

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I got three new windows and am happy with the business. We were happy with the service and competitive pricing. The installation went well, we were excited. The windows help to keep the cool in and the temperature steady in our home. During installation, one of the screens were bent. We wrote a letter and called and we are currently awaiting our screen. Due to COVID, supply is slow, but we overall our experience has been good. read more

Sorely disappointed as this place came highly recommended by some friends of mine. Ordered what I thought were white French doors. Didn't know that "white" meant primed/ unfinished. Wish that was communicated clearly. Secondly, the day of installation was a mess. The doors were installed crooked. Pointed this out to the men installing the door to correct. They left my newly painted walls greasy and smudged. Lastly, some of the glass panes on the door have scratches, and pieces of plastic wrap imbedded in them that will not come out. The door looks used. And to top it off, there is a 2 inch gap between the floor and the bottom of the doors. Overall shoddy job. Not what I expected. read more

We were in need of a new sliding door. I shopped around and Vern had the most reasonable quote and I liked his demeanor. Tim, who installed the sliding door, was very professional and took great pride in his work. He was very detailed and it is amazing how much a difference a new sliding door has in our living room. Tim made all the necessary adjustments needed and the outcome was as we had hoped! I highly recommend. read more

These guys were amazing! Very professional, did great work, so good with my dogs and very trustworthy. Tim and Andrew are the best. Great turnaround time. I got 4 quotes and Durable was by far the best price. They replaced 17 windows and 2 sliding glass doors. SOO happy with all of it. Call Vern for your window replacement. read more

Andrew and Jesus from Durable come to my house in Malibu to install 9 new windows. They worked diligently all day and cleaned up everything and put blinds back in place. They were also the best quote for new windows. I would highly recommend Durable for all your Window and Door needs. read more

Great service , great products. If you want the best at the best price this is the place.Vern is the best!! read more

Durable Windows And Doors - Windows Installation Near Me - Los Angeles, California

Please don't hire these guys they are not professional and they don't complete the job they don't k ow the guidelines for building and safety they made my windows with incorrect measurements we did not pass inspection I had to hire someone else to do it correct we ended up in the court we won they lost but that's not the main issue the most badly work that they left behind is the very bitter experience the owner is non professional he can Yale on you anytime or hang up on your face and his grandson even worse they don't care the grandkids they don't take business seriously and they don't care as long as grandpa pays them I trusted them with good faith and end up paying $4500 please don't use Therese guys find someone else there are many good and reputable out there read more

Vern was recommended for installing windows on our 1948 house in Van Nuys. He was professional and did a great job for half the cost of Windows by Anderson or Home Depot. Our house is now more efficient with heating and cooling, the windows are safe and secure and the house looks great. I am so happy with my new windows and I highly recommend Durable Windows and doors. I rarely write reviews and I wanted to give Vern a good one to compensate for any negative comments that would deter you from getting a great bargain for quality windows. Terressa W. read more

This guy Vern, if that is his real name, is a total fraud. He didn't finish the job - he left without putting a lock on the patio door and one of the windows was warped that he said was "standard variance" and never came back. I had to get someone else with knowledge of basic skills to finish the job. read more

Durable Windows And Doors - Warped window he said was standard variance. - Windows Installation Near Me - Los Angeles, California

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This guy Vern, if that is his real name, is a total fraud. He left without putting a lock on the door, not caulking the windows, and having a warped window that he said was standard variance, and didn't come back. I had to get someone with knowledge of basic skills to finish the job. read more

Durable Windows And Doors - Left door without lock. - Windows Installation Near Me - Los Angeles, California

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The first job they did for me was to replace a 10' sliding door and a long vertical window. Vern's team was very nice and got the job done right away. I was so happy with them that I asked them to come back and replace the remaining windows in my house so everything matched eventhough some were fairly newer. When I bought another house, I contacted them again to replace some windows. I tried numerously but the phone just rang and no voicemail. I thought they ran out of business. A few months later, I tried them again and finally got a guy on the phone. Vern came to my house and measured the windows I needed replaced. He told me he'll contact me back with estimates but he never did. I followed up a few times but never got a response. I'm disappointed that the level of their service went down. They could have just called back and let me know if they didn't want the job. read more

Great service and nice people, especially Vern. A job well done. I would highly recommend. DB read more

Absolutely excellent service. I couldn't replace because of circumstances... but they totally fixed doors that were sticking so bad I couldn't open them, plus adding flashing to stop drafts and insects. Exactly what I wanted and needed. Perfect perfect service. read more

The staff and owner of Durable are super professional and handled my house windows in a very timely fashion. I will definitely be calling them again. read more

After 37 years in my home my original double front doors needed to be replaced badly. After going to Home Depot, where the service was terrible, and Lowe's, where the service was very good but beyond expensive, I went to a small shop where I thought the service would be good however the proprietor seemed disinterested in doing business with me. I then contacted Durable Doors and Windows. The young receptionist was wonderful and she had the owner get back to me immediately. Vern came to my home that day, Tuesday. There was no pressure to choose the most expensive door. He was personable and professional an it was as though he could read my mind as far as what I wanted. e did bring a product book with him.That night I received an e mail with 2 estimates and a phone call to let me know the estimates were done. A couple of days later I asked him for an estimate on a different door and I received it just a few hours later. This was on Wednesday. I called Vern to let him know I decided on the first door we talked about. My husband and I went to his office on Friday to sign a contract and pay 50% for the total cost of the job. This was 2 weeks prior to Easter. On the Monday following Easter Vern let me know the doors had arrived. On Tuesday I received a call to set up an instillation appointment scheduled for Wednesday. Andrew and Jesus came and bless them both, they worked all day. My house has never been easy to work on and this job was no exception. Vern came to help supervise and help both of these young men. Andrew and and Jesus returned today, Thursday, to finish the job with trim and touch ups. I cannot say enough good about Vern and his employees. The doors look amazing and I now have trim around the interior which was never there before. Upon inspection I pointed out a couple of things I thought needed tweeking and without attitude or complaint these men did what I asked. Needless to say, my husband and I are thrilled with the new doors and the superb service. My husband then asked Andrew and Jesus to come out back with him to discuss changing another door and replacing windows. I'm sure they just wanted to leave after all the time they spent on a very difficult job but they remained patient and professional. As I sit writing this lengthy review Vern called as a follow up. This was the kind of service you don't see much anymore. My husband and I will be contacting Vern again soon for other work. read more

I needed an expert to add a pocket door to an 123 Year old house. Vern and his Team did it! Professional, Polite, and kept me in budget. The whole process was stress free. It is a Pleasure to work with professionals who care. I will definitely call them again. read more

I was looking for new vinyl Windows and originally got a quote from American Vision Windows. Their price was $16,000 for 14 windows and 3 doors. Luckily for me my daughter's boyfriend knew the owner of Durable Windows & Doors in Reseda. The owner Vern came out and quoted me a price of $9,000 for the same 14 windows and doors but a slightly lower quality than the other ones. They definitely were not $7000 less in quality. The owner's grandsons came out in 5 days with the new Premium windows and installed everything. We are extremely happy with the results and highly recommend Durable Windows to anyone looking for good Windows. read more

We purchased 3 bedroom windows from them. They delivered them 3 weeks ahead of schedule. They did a great job with the install. Professional and courteous and a local business. read more

Where do I even begin. Disrespectful, rude, anti-maskers, disorganized, dishonest, very poor communicators. Vern gave us the runaround for weeks. I'm not sure if they're short staffed or what the problem was but Vern kept telling us they'd come but just didn't show up and never called. Then they finally came to install our 2 windows but left the job half done and didn't tell us that they'd have to come back. We're not mind readers or window people so we had no idea they weren't done, until we looked at our windows and they looked pretty bad from the outside so we had to call Vern and ask what was up and he gave us the runaround again. It got to the point where we were going to dispute the charge with our bank because we figured they had charged us for this job that they didn't even complete. The 2nd time they came I had to keep asking them to put their masks on. All of us had our n95s on and honestly there really shouldn't have been a problem. But every time I asked them, Vern would get really annoyed and he even said to me "just stay away from us and you'll be fine". I wanted to kick them out at that very moment. Please save yourself the headache and hire someone else! read more

Installed 12 Windows & 1 slider to the patio. I went to Durables Reseda location. Vern took the time to explain the benefits of dual pane LoE-3 component of replacement windows. All things considered we went with Premium Windows. After a few weeks lead time Rueben and crew who I found out were family members did the install quickly and professionally. Noise and energy cost have both been reduced. I recommend Durable for your replacement window needs. Thanks again guys. read more

What can I say but a wonderful experience from start to finish. Great product and a great price. The entire team from measuring to installation was wonderful. Polite, clean and prompt. Hard to find a company these days with all of these qualities. It was such a good experience that I plan on doing the rest of the windows in our house with them. read more

they did my patio door, very beautiful and price is reasonable. im highly recommending this company..fast reply and installation was smooth. thank u so much for installing our door. finally our home is complete read more