I do enjoy this store somewhat but I find it's always a mess. Don't get me wrong you can find some…read moregreat deals on bedding and baby stuff which I like but I think Burlington by the mall is a little better kept. The parking here isn't bad as well but it is a bit of a walk from the parking spots to the entrance of the store. I will also say the employees there always seem quite stressed which I assume is due to them being short staffed and this is a busy store. Despite that, I do find the cashier's are very nice

Outstanding. My favorite store and company. I always look…read moreforward to the new styles for each season.

I love how the store is pet friendly so I always bring my dog in to this department store!…read more Dianne in the beauty department was very helpful and stepped in right at the perfect moment when I needed help to purchase something.

This review is specifically about the bra fitting service. I highly recommend that anyone who wears…read morea bra go here and get fitted. Did you know that 80% of the people who wear bras wear the wrong size? The woman who helped me and sized me and found me the perfect size and style, Diana, is AMAZING! I had no idea how off my size was and she fitted me with the proper size. When I tell you I felt like a new woman, I am not exaggerating. My tops looked instantly better, I got almost an inch of lift, and my posture was much better. It was a total game changer, and now I will be going every year to get sized and to purchase bras there. The prices for the bras are a bit $, but they are worth it. I will no longer buy cheap, ill-fitting bras after this experience. Diana was saying it is a good idea to get fit each year because your size can change over the years. She mentioned a year is a good rule of thumb because bras will start to wear as you wear them and wash them. She gave me proper instructions for washing and care. I fully believe this is an investment you should budget if you are able. I never knew that having a properly-sized bra could make a world of difference. Thank you, Diana, for your help and for being amazing!

My first time in the Framingham location over Memorial Day weekend, I was happy to see they had the…read moreflip flops I was looking for and could pick them up and save the shipping charge. I ordered online and received a notification that they were ready to pick up in no time! The store is on the eastbound side of Route 9, the space is large and well-organized with a lot of parking out front.

I wandered in after returning something nearby, and wound up browsing most of the departments (even…read morethough I didn't "need" a thing!). I usually go to the Copley Sq location which is chaotic in the women's department, but the Framingham store had everything organized by size which was a huge surprise!!! Jadiel R. was at the register when I made my purchase, I was the first in line and noticed he was just as kind to the guy ahead of me as he was to me, he is just the right person to be working in that position!!

The lines are always so incredibly long and it's overpriced. I have not encountered consistently…read morelong lines like this anywhere else in the area and there have only been 2 cashiers every time I've come in. On the plus side the cashiers are very friendly.

I have a thing about jeans. You see, because I am tall and have both long legs and a long torso,…read moreit's extremely difficult for me to find something that fits in all the right places and is still comfortable. I also despise any cut of pants/trousers/jeans that will in any way expose my ass crack. That's just cheesy and unacceptable. Enter Madewell. Their jeans are dreamy not only because they fit, but because the denim they're cut from is exceptionally soft - even the really dark ones. In short, I love them love them love them, and am super excited I can get them at this shop in the Natick mall. Madewell stores are few and far-between, so seizing the opportunity to actually see, feel and try things on before purchasing rather than wait for UPS to deliver them is ideal. They also make great shoes, belts and accessories, not to mention tops and dresses. The sales girls were fun and sweet and not the least bit pushy, and they seemed to genuinely enjoy themselves whilst putting together the perfect outfit. Love.

Agree with a few reviews here. The employees are either untrained or simply snobby. No welcome…read moregreet and that's ok but the condescending manner is unnecessary. Witness a pregnant woman shopping and she had to quickly step out of the way for an employee breezing by. Inconsiderate and rude?

Though I would never go shopping here for myself, I found myself having to return a pair of shoes…read morewe bought on line for my stepdaughter. With no paperwork other then the receipt, I wasn't sure if i was going to encounter any problems with the mission I was entrusted with. I need not have worried. The staff here was fantastic. In less then five minutes, the paperwork was processed and I was on my way with the correct size. While I will not be shopping for anything for myself, I will not hesitate to buy gifts here in the future.

I went shopping here holiday season 2015. All of the staff were about high school age and I was…read morevery very impressed with the amount of help I was given. They were all smiles and very very pleasant. Despite the fact that the store was very overwhelmingly busy they all kept their professionalism and attended to all of the guests. There was plenty of staff on to accommodate the needs of the hustle and bustle.

I went here to return a white shirt that I bought... I noticed when I tried it on at home it was…read morestained from the store. I dont wear make up so it couldn't have been me who stained it and they wouldn't take it back and were also very rude about it. Now not taking it back is okay but she had an attitude and called me a pet name, "girl, theres no way you didn't see that". like obviously I didn't. also accused me of returning a used item. it was unworn shirt with tags still on and everything.

The manager is great. Store is clean, organized. Will always go to this one (by mu office) over my…read morelocal one due to the manager here!

Great prices for well made and stylish clothing for women! They sometimes have fabulous deals also…read more My only store I shop in for classic clothing. I always feel glamorous when I wear these clothes.

I love the clothes in this store! Only problem...I find them fairly overpriced for the quality…read morethey're offering. And the staff is very in-your-face, follow you around the store overly helpful. This may work, to an extent, but as someone who prefers to shop alone, this is annoying. If I want help, I'll ask for it. I do love the clothes though, they fit well, and are great for any special event I need an outfit for. I will definitely stop in here when I need a new dress or dressy top for a night out.