1. JCL Offroad

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JCL Offroad

5.0 (2 reviews)
Open • Open 24 hours

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3 years ago

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Yesterday I overreacted. I was told that they wouldn't work on my 2013 Honda scooter. I was then…read morecontacted by AJ (assistant service manager ) who told me that they wouldn't gladly repair it. He explained that there was a corporate decision that they could make an exception. I have always enjoyed doing business with them. Porter Smith also deserves credit for overcoming an objection and deserves a high rating for customer satisfaction. Ride Now is a great business with a fun environment. I'll always be loyal to them.

Promised one thing to make the sale, then tried to charge me $5,000 for routine break-in service…read more Bought a brand-new 2026 Honda CRF250RX here on 6/15 for $8,400. During the sale, the salesman (Damon) told me directly that the dealership would cover the initial maintenance after the 15-mile break-in. That was part of why I bought it. I did the break-in exactly as instructed and came back the very next day for the service. Suddenly it "wasn't covered" -- and they wanted to charge me OVER $5,000. That's more than half the price of the entire bike, for routine first-service work: oil and filter change, a fastener check, chain adjustment, air filter inspection, and a general once-over. There is no world where that job costs $5,000. So within 24 hours they (1) told me one thing to close the sale and another once they had my money, and (2) tried to gouge a brand-new customer on basic maintenance. I bought a brand-new Honda in good faith and this is how I was treated before I put a real mile on it. I'd think hard before buying here. Get every promise in writing, because a verbal commitment from this dealership apparently means nothing the day after the sale. I've also filed a complaint directly with Honda motorsports.

JCL Offroad - motorepairs - Updated October 2026

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