Went in to get a new battery and Juan assisted me you can tell he was very knowledgeable, friendly…read moreand just went above and beyond to make the transaction smooth. I highly recommend going in to AutoZone and asking for Juan!! Thanks again

Josh, Enrique, and Alexis are the business! Super helpful with helping me make my selections on…read moreparts and batteries. I ended up getting 2 batteries and parts for my truck from this location which was also out of the way for me. I forgot my wallet and I came back (10ish miles) solely because of the customer service I got. Store is clean, staff is professional, Enrique also help put in my new battery (I never knew they do this). Thank you Surprise AutoZone!

Auto zone store 03639 at 28601 N Vistancia Blvd Peoria Az was amazing…read moreJEFFREY YOU ROCK. I'm a recent widow and my wipers shredded and raining and was right by this location and went in and this nice young man Jeffrey helped me and went out and put them on my windshield!!!! He's going into the Air Force. Same branch my Danny was in during Vietnam This location was great and will come back when I need anything. Ask for Jeffrey

Great experience! I was at the AutoZone in Vistancia, but they were out of stock for the product I…read morecame to purchase. The store clerk checked their system and said this location had them in stock. So I called, speaking with "Colton". I explained to Colton I am about to drive to his location since the AutoZone location I am at is out of stock and want to confirm they have it before I make this additional trip. Colton put me on hold, went to check, confirmed they had two (2) and said he put one under the counter to ensure when I arrive I will be able to purchase it. Just as he committed, when I got there he had it ready. Great overall experience. Will definitely continue to use AutoZone for my auto parts needs.

There are Autozones and there are Autozones!!! The lady who helped us with the broken arm ordered…read moreour part for same day delivery and it came in. Erica is amazing!!!! Even though this is not the closest Autozone, she has my biz!!!

This was the second location I had attempted to find an engine coil for my 2008 Sienna late last…read moreSunday night. I called first before driving out of my way. Alyssa was helpful by looking up the part # I provided her, then physically checking the shelf. Once I arrived, I provided the part # I had to Shane who compared it to his system and found I had the incorrect part # for my vehicle. He produced the correct part and offered me a couple of options. Needless to say, I was relieved to avert the disaster of returning home to my waiting brother and presenting him the wrong part! I was able to drive to work the next morning. Both Alyssa and Shane were helpful, friendly and caring. I'm one happy customer!

Found ourselves here after the parts we were looking for were out of stock at our nearby Auto Zone…read more While it was farther away from where we'd like to have gone the location was easy to get to and we were on our way in under ten minutes. Service was good and inside organized and clean .

Went in tonight and manager Mathew and his employee Gabe couldn't figure out how to do a refund and…read morewas simply told to F off and too leave. Do better Autozone. Time was 5:45 p.m. Surprise Az Grand Ave location.

Reid was amazing with his customer service asking all my questions helping me grab everything I…read moreneeded and no forceful upsales. He took the time as if I was a priority. Clean store and lots of parking and right off the freeway. Definitely visit this location

I have to give a big shout out to both Dave & Jesse at the Autozone on 83rd Avenue and Union Hills…read more. These guys are simply amazing . I had a ton of questions and each of these guys shared their expertise , and opinions with me , Without rushing me , and without an attitude as if I was bothering them . So to both Dave & Jesse , Thank You Gentlemen , I truly appreciate your time , patience and help. 5 Stars Across the board for these two

I went in to buy an AC charge for my car when my AC stopped working. The employee that was checking…read moreme out asked about my car and informed me that it would most likely not fix the issue. Instead of trying to sell their product, he took a genuine interest in my concern, referred me to an auto shop (that was able to get me in same day-All About Auto Care) and my AC was fixed in less than two hours! Their customer service was great and I would highly recommend this Autozone!

I was a steady client to this store spent hundreds of dollars since I moved to surprise and…read morepurchased 15$ worth of automotive grease two types the one that was not needed for the job I went to return and the Hispanic female manager was very rude they would not return it without a receipt when the store manager and all other managers have returned merchandise numerous times without my receipt. I felt discriminated against considering I've seen her given the same scenario to a Hispanic customer his money back with no receipt. I've never had this problem at any auto zone O'reileys or Napa I will gladly drive an extra 20 miles or 50 miles if I have to to avoid terrible customer service like I received. They lost a life long customer who spend easily 100$ a month

Went in looking for a u joint, couldn't find the right size so I brought the whole shaft in there…read moreand Oscar and Justin are the SHIT they couldn't identify the right size either so instead of letting me sit there with. Thumb up my ass. They handled my shit perfectly and took my u joint out and found me the right size. Would buy more parts from these guys.

Went to Peoria location they didn't cover our window regulator bad customer services and we had to…read morecall the district manager and did a complain. Then we went to this location they were helpful, and they say we have a life warranty on the regulator, they say they don't know why Peoria store should of swap for us but they didn't. This place is amazing their customer services is always excellent when I come and when I call their always helpful getting parts or anything you need for your car and they can always recommend stuff for your car. Anything you need for car parts come here highly recommended.

Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

Came in today for a battery and Jose was awesome. Took care of me and my car quickly and…read moreeffectively. Great experience

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Unfortunately I never made it into this shop as I was unable to find it. The directions had me take…read morea dirt road for several minutes and ultimately had me end up in a dead end road with a number of houses in a field. I didn't see a sign anywhere for an auto shop and the house I stopped in front had a large fenced yard in front with a dark barking. I didn't want to accidentally barge into someone's home and get attacked by a dog for doing so, so I ended up turning around and finding another auto shop close by. So this is not a critique on the mechanic, just my experience trying to get there. Not sure if the address is out of date or if you just need to call ahead of time for an appointment, but I probably wouldn't just show up like I did.

I got ready to leave Phoenix after 6 weeks of superbowl work and my van literally started shrieking…read moreat me. Dan was able to work me in right away and had me back on the road in no time. He made pleasant conversation while he worked. More importantly, he showed me what I had broken and explained what he did to fix it. Waterpump, thermostat, and oil change totaled under $300. I understand that he is normally a mobile mechanic, but as I am not local, he did the repairs at his home. He seemed very knowledgeable, and had all the appropriate tools and materials. I highly recommend his services!