Josh, Enrique, and Alexis are the business! Super helpful with helping me make my selections on…read moreparts and batteries. I ended up getting 2 batteries and parts for my truck from this location which was also out of the way for me. I forgot my wallet and I came back (10ish miles) solely because of the customer service I got. Store is clean, staff is professional, Enrique also help put in my new battery (I never knew they do this). Thank you Surprise AutoZone!

staff is slow to help. act like you're the problem. the auto zone on Indian school in buckeye is a…read morelot better

Great experience! I was at the AutoZone in Vistancia, but they were out of stock for the product I…read morecame to purchase. The store clerk checked their system and said this location had them in stock. So I called, speaking with "Colton". I explained to Colton I am about to drive to his location since the AutoZone location I am at is out of stock and want to confirm they have it before I make this additional trip. Colton put me on hold, went to check, confirmed they had two (2) and said he put one under the counter to ensure when I arrive I will be able to purchase it. Just as he committed, when I got there he had it ready. Great overall experience. Will definitely continue to use AutoZone for my auto parts needs.

Auto zone store 03639 at 28601 N Vistancia Blvd Peoria Az was amazing…read moreJEFFREY YOU ROCK. I'm a recent widow and my wipers shredded and raining and was right by this location and went in and this nice young man Jeffrey helped me and went out and put them on my windshield!!!! He's going into the Air Force. Same branch my Danny was in during Vietnam This location was great and will come back when I need anything. Ask for Jeffrey

Coming home from a Suprise birthday trip to Sedona mid June, first rain of the season and my blades…read morestart flapping rubber everywhere ! Whut?!? I called my local Auto Zine and lo and behold only 1 set of Rain-X Wiper blades in my size. They said they could hold them for one hour. I got there post haste purchased new Rain-X windshield wiper blades for my Ford Explorer. Mark installed them for me. Thank you

There are Autozones and there are Autozones!!! The lady who helped us with the broken arm ordered…read moreour part for same day delivery and it came in. Erica is amazing!!!! Even though this is not the closest Autozone, she has my biz!!!

On a rainy night, my windshield wipers suddenly came apart.. and AutoZone was open till 10pm. This…read moreSUPER helpful employee named Vidal M. quickly found the correct wipers for me, got me rung up, and then unpackaged them, and INSTALLED them on my car! All in less than 10 minutes! WOW!! Super smart guy who has all the skills! Thank you, Vidal!! 10 stars!!

Found ourselves here after the parts we were looking for were out of stock at our nearby Auto Zone…read more While it was farther away from where we'd like to have gone the location was easy to get to and we were on our way in under ten minutes. Service was good and inside organized and clean .

I went into Auto zone for help in getting an oil change. I merry a wonderful man Carlos R. he…read morehelped me figure out where I should go and what and filter to buy for my car! Excellent Service! thank you, Carlos!

Reid was amazing with his customer service asking all my questions helping me grab everything I…read moreneeded and no forceful upsales. He took the time as if I was a priority. Clean store and lots of parking and right off the freeway. Definitely visit this location

I went in to buy an AC charge for my car when my AC stopped working. The employee that was checking…read moreme out asked about my car and informed me that it would most likely not fix the issue. Instead of trying to sell their product, he took a genuine interest in my concern, referred me to an auto shop (that was able to get me in same day-All About Auto Care) and my AC was fixed in less than two hours! Their customer service was great and I would highly recommend this Autozone!

I was a steady client to this store spent hundreds of dollars since I moved to surprise and…read morepurchased 15$ worth of automotive grease two types the one that was not needed for the job I went to return and the Hispanic female manager was very rude they would not return it without a receipt when the store manager and all other managers have returned merchandise numerous times without my receipt. I felt discriminated against considering I've seen her given the same scenario to a Hispanic customer his money back with no receipt. I've never had this problem at any auto zone O'reileys or Napa I will gladly drive an extra 20 miles or 50 miles if I have to to avoid terrible customer service like I received. They lost a life long customer who spend easily 100$ a month

Generally a pretty good experience at this location. The current manager is great. The current…read moreasst. mgnr also pretty good. It goes downhill from there. Particularly the 2 younger fellows there nights and weekends. Show a little respect for christ sakes!! Put your phone down and actually listen to the customer instead of assuming things. It makes me not want to go back. But I'm just an old man so what do I know?? Things at this store have not been the same since Desiree left.

Stopped here a while back for a shade screen for my husband truck. They were out of what we needed…read more One of the gentleman took the time to tell me what he preferred and some good tips. It really helped as we had never purchased one before. This evening I had to run in to get some windshield wiper blades for our vehicles. Great service again. Any O'Reily's we visit they always are clean amd aeem to be going above and beyond helping customers with their vehicle issues. Even if it means walking outside and actually looking at it. Too cool!

Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

Came in today for a battery and Jose was awesome. Took care of me and my car quickly and…read moreeffectively. Great experience

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

Unfortunately I never made it into this shop as I was unable to find it. The directions had me take…read morea dirt road for several minutes and ultimately had me end up in a dead end road with a number of houses in a field. I didn't see a sign anywhere for an auto shop and the house I stopped in front had a large fenced yard in front with a dark barking. I didn't want to accidentally barge into someone's home and get attacked by a dog for doing so, so I ended up turning around and finding another auto shop close by. So this is not a critique on the mechanic, just my experience trying to get there. Not sure if the address is out of date or if you just need to call ahead of time for an appointment, but I probably wouldn't just show up like I did.

I got ready to leave Phoenix after 6 weeks of superbowl work and my van literally started shrieking…read moreat me. Dan was able to work me in right away and had me back on the road in no time. He made pleasant conversation while he worked. More importantly, he showed me what I had broken and explained what he did to fix it. Waterpump, thermostat, and oil change totaled under $300. I understand that he is normally a mobile mechanic, but as I am not local, he did the repairs at his home. He seemed very knowledgeable, and had all the appropriate tools and materials. I highly recommend his services!