Dwight came when he said he would in a Sunday afternoon and only fixed what he needed to-did not…read moretry to upsell. We had additional issues after we left the area and reached out to him and he got back to us right away and we feel he went above and beyond! Would highly recommend!

Outstanding customer service! Our Norcold refrigerator stopped working. We replaced a fuse but…read morestill would not functioned. Left a message for Brad on Sunday and didn't expected a call back until Monday. We were pleasantly surprised when he called shortly afterwards and offered to help. Our next pleasant surprise was that he suggested that try to fix it over the phone. Within a few minutes he explained a few things for my husband to check and got our refrigerator working. No charge! If you need mobile RV service Brad is the man!

Great family business. I would definitely recommend their services. Great turn around time with…read moreexcellent workmanship. They took care of replacing our roof as our insurance company did not want to assist with our original claim over a damaged TPO membrane. The RV Guy staff were very helpful and our roof is now even stronger than ever. Thank you for everything!

We recently took our RV to The RV Guy in Avondale because our leveling system decided it no longer…read morewanted to level. After some investigating, they discovered the issue was bad O-rings. They replaced them, and at first, it seemed like everything was fixed. Unfortunately, the fix only lasted one use before the system went right back to not working. After waiting three weeks just to get into the shop, it's really frustrating to be back at square one so quickly. On the positive side, the staff was friendly, straightforward, and didn't try to upsell us on things we didn't need. Once our RV was in the shop, the turnaround was quick. But at the end of the day, what matters most is whether the repair holds, and in our case, it didn't. Bottom line: nice people, but our repair failed immediately, and that's not what you hope for when you trust a shop with your RV.

HAB Rv Srevice installed an Inverter in our 5th Wheel - Amazing service, great price and best of…read moreall Minasse took the extra time and listened to what I was trying to accomplish! Super happy with the results, great value and I *will* be using HAB RV for anything we need in the future!

When it come to A#1 there should be a picture of Minasse!! He not only did an amazing Solar…read moreinstallation last July but today he drove to the Mogollon Rim to remove what he installed. We are purchasing a new to us fifth wheel, Minasse will install our solar parts on the new RV. Solar has spoiled us and so has Minasse , if you are looking for an amazing RV tech all around look no further!!!

I was in the process of looking to purchase my first used Class c RV…read more I scheduled an inspection and W&R was timely, thorough, patient, and very customer friendly. I drove my RV home and had no issues on my 7 hour drive home. Thank you for being so reliable and trustworthy. I would not have purchased if I didn't feel the inspection wasn't thorough.

Our company had wrenches n ratchets out to service one of our vacuum trucks. They were on time,…read morevery knowledgeable, and affordable. Communication was absolutely wonderful with updates and estimated arrival. Their two technicians are very kind and informed us of everything they were doing. Highly recommended

Called and received a call back later in the day. Received a quote and Ray did a great job…read moreexplaining what the process was. I appreciated the quote and he kept me up to date on the timeline for his visit. We highly recommend Ray for RV services as we just purchased as 2026 Brinkley, that needed a vent hole put in! Excellent service and fair price!

I'd stay away from Primitive RV/Marine in 2023. here's my experience:…read more 14Feb requested an inspection quote for my 2017 MicroMinnie here on Yelp, declined the $499 plus $125 for 132-point inspection, Agreed to $350 for two hours of inspection notes from Ray. 07Mar appointment was at 10:00am, and when I arrived, the receptionist/desk guy did not know what type of RV I had, or what my appointment was for. Resolved the issue talking to the actual technicians and got some good info. Left travel trailer there and was told by the end of the week (4 business days) I would get inspected and then get the results that following Monday. 11Mar nothing heard all week, so I messaged on Yelp asking for an update. Was told Monday I'd get a call with info. 14Mar messaged again saying I hadn't heard back Monday or Tuesday. Was told there was a delay for pricing some parts and many employees didn't come to work. Will get the inspection report ASAP. "this isn't our usual experience, apologies" 15Mar again was told I would get the info by the end of the day. 16Mar I messaged again, asking what was going on. Was told the next morning my RV would be the first priority. 17Mar got a voicemail about the results, and 11:35am got a DocuSign via email with a $3,500 Work Order request. I chose to pick-up Monday morning to get another quote from another technician, since my travel trailer is a 2017 and only has 8,000 miles, mostly stored in the shade by an older couple before i bought it. 18Mar I asked if 11am was less chaotic for pick-up on Monday, but I never got a text back. 20Mar asked Monday at 10:00am again if 11:00am would work. Picked-up trailer and after my credit card was charged, it was $364 instead of the agreed no-tax $350. it truly was the icing on the cake; getting charged a fee (credit card fee? not sure, since it was never brought-up, and i later saw it on the receipt). Ray/Timothy at the end of all of this did not even offer to help me exit the packed parking area, unsurprisingly. He just acted like this was how it was, industry-wide. Because of all the clusterf***, I asked for a discount on the bad experience, and Ray/Timothy said it wasn't possible and made many excuses. I mentioned that competitor Top Notch RV does a complimentary lube while the wheels/hubs are already off: "a pre trip inspection is $278. That's 2 hours for me to go over your entire electrical system, appliances, plumbing, perform a gas leak test, roof inspection and do a general once over of your entire trailer. If you would like your bearings re-packed and brakes cleaned and adjusted which I highly recommend being done every year especially if you're going on a big trip it's $350" Primitive could easily clean/pack the bearings and clean/adjust the brakes while the hubs are off during the inspection, but i'm not sure even the $500 "Full Inspection" includes this. Mostly, I feel taken advantage of because I was super lenient and accommodating, but basically I paid $364 for my camper to be gone for almost 2 weeks, and for the techs to tell me that the tires and brakes are totally bad and unsafe. I took the camper to my local tire shop (Ron's in Tempe AZ) and they had the bearings and brakes cleaned/adjusted/lubed within a day for $250 total, and said the date of the tires and brakes isn't the only metric for safety (my tires aren't dry-rotted at all, but Primitive wanted to charge me for 4 new tires and 4 new brake hubs with parts costs double of what their competitor Top Notch quoted me. Also of note, Primitive RV doesn't have any certified/master RVIA/etc. technicians. Ray/Timothy claimed this was because people who are certified inspectors can't do the actual repairs after an inspection. This seems strange, since all the other companies around Phoenix quoted me for both inspections and repairs. I think he was trying to use some word trickery about when using RV comprehensive insurance, but I wasn't using insurance. 2/5 stars, would not do business with them again. I'll be leaving this review on other sites as well, which I rarely do (want to prevent other people from getting poor customer service and wasted time). Super let-down. I blocked Ray/Timothy here on Yelp, but I'm sure he/Primitive will post the usual excuses below this when my review hits. My guess is there will be something about being "a little confused" about my bad review, since I declined the full inspection (this is irrelevant to my argument about customer service and fraudulent attempts to fleece me out of new brakes and tires for no reason). He'll probably claim the tires are from 2015 and the brakes are from 2016, which according to some publication are 'unsafe' (yet my local shop said there's no dry-rot and they are fine for another year with tons of tread/pads). I'm sure he'll claim they went "above and beyond" to make sure I got what I needed, and they gave me lots of good info (this is also irrelevant to my complaints of double-priced parts and 13 days).

Nick was awesome! We bought an RV and it had a few problems…read morewe had to get fixed before we could hit the road. Nick was able to fit us in same day and even came early! He diagnosed the problems and fixed each one of them so we could get rolling! He was VERY knowledgeable of the different RV systems and took the time to explain everything to me so I could learn. Very reasonably priced. Thanks Nick!

Nick is GREAT!!! We had an electrical problem in our RV…read morewith our 12v system down and some 110v not working. Talking with some RV "experts" we were told that it was probably the inverter/converter. We were looking at somewhere around $1,500.00 just for a new part. We called Nick and he said he would be out the very next day. He arrived on time and diagnosed the problem in les than one hour. The problem was a bad relay at a cost of $58.00. Nick was also able to bypass the relay to get us up and with full power until the relay arrived. Nick is extremely knowledgeable, prompt and fair priced. We highly recommend using Express RV and Home Services to anyone.

What a adequate name for this company! Kevin sure does provide Top Notch service. He was quick to…read morerespond to my needs and was able to fit me in as soon as possible. He kept me updated on the repair process and even recommended some yearly service items I have overlooked. I am glad I called Top Notch RV Mobile Repair. They will definitely be my first call every time!

Top Notch RV - Mobile RV Repair…read more We called Kevin due to electronic issues with our RV slide & awning. He understood that we were traveling and he fit us in to his schedule. He returned our phone call, he called before he arrived to let us know he was 30 minutes out. Once here he worked to problem solve the issue for us. He was able to figure out that our control board is bad. Although we still have the same electronic issues, Kevin was able to override the control board so we can move our slide in & out and open and close the awning. He was able to get us in a situation where we can keep moving until we can get to an RV dealer for a permanent repair. Kevin communicated with us every step of the way. He is honest and reliable. Thank you, Kevin, for the wonderful service.

Came to Scottsdale for Arizona Bike Week and discovered we had a leak in our tankless water heater…read more Called Deshon and he came out first thing the next morning. He identified the leak and was able to patch it with, what should be, a permanent fix. Quick response, fair price, told me to call if we had any more problems. Saved our vacation!

I needed a Winegard ConnecT swapped out for a Winegard ConnecT 2.0. I called DeShonn and asked him…read moreif he had experience with this. He said he did. The RV I needed the work done on is a newer (2022) large (45') expensive (almost $500k) coach. I told him it is a large, very expensive coach and he said no problem. He gave me an estimate of $180 dollars and I told him to come on out. He came out and got to work as I was doing things around my house. I came out to check on progress and could immediately tell he had NO IDEA what he was doing. He was about to drag the power through using the old cat5 the old system used. 2 problems with that; one: that's not where it needed to go and two: that power cable wasn't nearly long enough to even get there if that was where it needed to be. He then thought that it hooked up to the Winegard Traveler (automatic satellite dish). I stopped doing my chores and started helping him. I helped him figure out where it goes, how to hook it up, the direction it needed to face, etc...I helped him for about 2 hours before I had to go to work. I hate think what things would be like had I not been there for those 2 hours....but we are not done. I left to work and he "finished" things up. When I got home, I tested the system and it worked (phew). Because the system worked, I called him to pay and he said it will be $200 (remember he quoted $180) because he "forgot about the silicone sealant." I told him I helped him with half the job so I was good with the original $180 and paid him. Then I got to inspecting the job.... for starters, he threw out the screws from the Razr antennae knob that I needed. Also, and now the worst part, the sealant job is a COMPLETE DISASTER. He claimed to have used a "self leveling silicone." I climbed onto the roof of the coach and it looked like a pile of black spaghetti. I asked him to send me a picture of the product he used, but there was always a reason why it would be " a few minutes". I finally found an empty tube of the product in my trash can. He just squeezed plain old black silicone out of the silicone tube all over the place. Didn't even try to make it look respectable. There is absolutely no way it has sealed all the ways for moisture to get into the coach and it looks atrocious! I called him back to let him know I wasn't happy and asked if he was going to make it better. I even said I'd pay for the correct self leveling lap sealant if he would just come clean up the mess and reapply it. He said he will get back to me. Guess what? He has not responded to a single call or text since. If you want a liar (will tell you he knows what he's doing when he doesn't), who does lazy work, tries to adjust the quote, then ghosts you, he's your guy. If you want a job that has any resemblance of quality, run, do not walk, to a different person.