Well, here I am having to do a car and golf cart maintenance this weekend…read more So, I head over to O'Reilly's to give them some business. It's the first time servicing this golf cart, so I didn't know what parts I needed. In comes Phil (asst mgr) and I read off the year and model and off he goes. It's like he went shopping for me, literally! Well, I got everything and Phil asks, "Do you need oil?". I confidently shrug and state, "Nope, got some leftover had home!". Next time, listen to Phil, I returned 10 mins later for oil. So, if you want good, personable service, especially when you are not knowledgeable about auto parts, go here.

Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Josh, Enrique, and Alexis are the business! Super helpful with helping me make my selections on…read moreparts and batteries. I ended up getting 2 batteries and parts for my truck from this location which was also out of the way for me. I forgot my wallet and I came back (10ish miles) solely because of the customer service I got. Store is clean, staff is professional, Enrique also help put in my new battery (I never knew they do this). Thank you Surprise AutoZone!

staff is slow to help. act like you're the problem. the auto zone on Indian school in buckeye is a…read morelot better

Noticed these two very well written reviews as I was looking up the phone number... If you use all…read morecaps, curse words, or complain about a business for being busy on the busiest day of the week you might not have a leg to stand on. I have been to this location and was impressed with the knowledge one of the older gentlemen working there was able to give. This is a dying profession and I enjoy speaking with someone who has been in the repair industry for obviously many years. I choose to drive past many other competitors to get my parts purely for the expertise level that is offered by some of the employees at this location.

Would not recommend calling, two days in a row was put on hold for over ten minutes. Stopping in…read moremight be better but good luck.

Coming home from a Suprise birthday trip to Sedona mid June, first rain of the season and my blades…read morestart flapping rubber everywhere ! Whut?!? I called my local Auto Zine and lo and behold only 1 set of Rain-X Wiper blades in my size. They said they could hold them for one hour. I got there post haste purchased new Rain-X windshield wiper blades for my Ford Explorer. Mark installed them for me. Thank you

There are Autozones and there are Autozones!!! The lady who helped us with the broken arm ordered…read moreour part for same day delivery and it came in. Erica is amazing!!!! Even though this is not the closest Autozone, she has my biz!!!

I've been coming to this location for, well, I only moved here in 2014, so about that long. Anyway,…read morepretty frustrated to find that my car battery was dead. I could've sworn I just replaced it... Turns out I did replace it in April of 2020. Anyway, called on Friday, had a nice conversation, but went in today and got my battery replaced. Easy peasy, everything just as expected the people behind the counter are awesome, and anytime I need a car battery, I come here.

We are traveling in our Airstream and are having issues with our converter. We stopped at…read moreInterstate Battery first to check the batteries. Joseph came out to our trailer to test the batteries and helped us pick new ones since ours were near the end of their life. Thank you Joseph!!

We are wintering here in El Mirage AZ for a few months and decided to bring our beautiful Bentley…read moreGTC. When the battery light came on we knew it was time for immediate action. (Bentley service in Scottsdale was unable to accommodate us without an appointment.) Called many shops only to be told they do not have the two different types of batteries that the fussy Bentley required. That changed when we called O'Reilly on W. Waddell Road in Surprise, AZ. and spoke with Desiree. This extremely talented and informed employee knew exactly how to get us into her store. She's professional and very well versed in anything automotive. Needless to say Bentley's are notorious for being extremely difficult to work on and that includes battery removal and installation. While Desiree had never worked on a Bentley before she was up to the task and jumped right in. She downloaded instructional videos for assistance, she never became frustrated she just kept going strong until it was complete. There are no words to describe our gratitude. Thank you so much for getting our Bentley back on the road.

Customers are not priority at this location, a few older men and a younger boy who all seem to have…read moreno drive or just treat this job as if side work, every time I walk in there's at least 3 cashiers and you still have to wait about 5 minutes to get checked out. They ALWAYS claim that the rotors are not able to be cut because it's too much labor them.. Younger boy has to ask his manager who's leaning on the counter if he's willing to cut the rotors same day or not but in the beginning weren't cuttable, I started having second thought about oreilly in general til I tried BELL & DYSART & they never denied a single rotor (I have the width tool I wouldn't take it if it's been cut already )

Stopped here a while back for a shade screen for my husband truck. They were out of what we needed…read more One of the gentleman took the time to tell me what he preferred and some good tips. It really helped as we had never purchased one before. This evening I had to run in to get some windshield wiper blades for our vehicles. Great service again. Any O'Reily's we visit they always are clean amd aeem to be going above and beyond helping customers with their vehicle issues. Even if it means walking outside and actually looking at it. Too cool!

Nice guys but they will welch when it comes to the price match. Tried to negotiate!!! They have…read morelots of smoky excuse about price match and discounts.

Came in as a walk-in to replace my broken cat-back exhaust, and I brought my own replacement…read moreexhaust with me. The owner was super helpful, friendly, and got the job done in about an hour! Other shops in the area were supposedly booked out for two weeks, so I really appreciated how quickly they were able to get me in and take care of the job. Great service, quick turnaround, and fair experience overall. Highly recommend this shop if you're in the Surprise area!

Great service. They put a flow master on my 2020 Tundra and the quality great and most of all the…read morePrice was only 350. Anywhere else would be 1K plus.