Such helpful employees. They went above and beyond. Highly recommend this store. They are honest…read moreand trustworthy.

Came in today for a battery and Jose was awesome. Took care of me and my car quickly and…read moreeffectively. Great experience

I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Went in to get a new battery and Juan assisted me you can tell he was very knowledgeable, friendly…read moreand just went above and beyond to make the transaction smooth. I highly recommend going in to AutoZone and asking for Juan!! Thanks again

Josh, Enrique, and Alexis are the business! Super helpful with helping me make my selections on…read moreparts and batteries. I ended up getting 2 batteries and parts for my truck from this location which was also out of the way for me. I forgot my wallet and I came back (10ish miles) solely because of the customer service I got. Store is clean, staff is professional, Enrique also help put in my new battery (I never knew they do this). Thank you Surprise AutoZone!

Would not recommend calling, two days in a row was put on hold for over ten minutes. Stopping in…read moremight be better but good luck.

I was in there a few days ago I was waiting in line it was busy but I was patient the employee…read morenamed Jorge seemed to already be tensed he was throwing stuff down and snapping at his employees I got to him and he was all angry and I was telling him my year make and model and he gose "you know what I don't have time for this someone else can help you I worked to much today" he walks away and calls somone on his cell phone and was ignoring me I was about to just leave and then dawn helped me find my parts she had found them all and I spent a good 600$ there I thought it was really un professional of Jorge to snap at his employees and coustmers iv come in many times never had this issue usually dawn and christa help me and do an amazing job I prefer this store but if that Jorge guy keeps acting the way he dose I won't come back and I feel bad for the employees that have to deal with his anger issues other than that this store is amazing and the women here are very knowledgeable props on them for the 4 stars

There are Autozones and there are Autozones!!! The lady who helped us with the broken arm ordered…read moreour part for same day delivery and it came in. Erica is amazing!!!! Even though this is not the closest Autozone, she has my biz!!!

This was the second location I had attempted to find an engine coil for my 2008 Sienna late last…read moreSunday night. I called first before driving out of my way. Alyssa was helpful by looking up the part # I provided her, then physically checking the shelf. Once I arrived, I provided the part # I had to Shane who compared it to his system and found I had the incorrect part # for my vehicle. He produced the correct part and offered me a couple of options. Needless to say, I was relieved to avert the disaster of returning home to my waiting brother and presenting him the wrong part! I was able to drive to work the next morning. Both Alyssa and Shane were helpful, friendly and caring. I'm one happy customer!

We are traveling in our Airstream and are having issues with our converter. We stopped at…read moreInterstate Battery first to check the batteries. Joseph came out to our trailer to test the batteries and helped us pick new ones since ours were near the end of their life. Thank you Joseph!!

My Phillip Stein watch was running slow so I took it in for a new battery. After fiddling around…read morewith my watch for 20 minutes the clerk said I don't know what the problem is and that in put in a new battery but now it will not work at all. Keep in mind that my watch was running but just slow. He advised I take it to a watch repair. I did and explained what happened. She said that the clerk at the battery store may have touched a wire that he shouldn't have. She tried to fix the watch but couldn't and would have to send the watch to be repaired and it was going to cost $350.00. The clerk at the battery store broke my watch and I get to pay to undo the damage. My advice is if you have a inexpensive watch that can be easily replaced then knock your socks off. But if you have an expensive watch you should avoid this store like the plague. I am so disappointed with this store that I wish I could give it zero stars.

Customers are not priority at this location, a few older men and a younger boy who all seem to have…read moreno drive or just treat this job as if side work, every time I walk in there's at least 3 cashiers and you still have to wait about 5 minutes to get checked out. They ALWAYS claim that the rotors are not able to be cut because it's too much labor them.. Younger boy has to ask his manager who's leaning on the counter if he's willing to cut the rotors same day or not but in the beginning weren't cuttable, I started having second thought about oreilly in general til I tried BELL & DYSART & they never denied a single rotor (I have the width tool I wouldn't take it if it's been cut already )

Just wanted to leave a review for the very helpful team they have in this store, Chris and 2 other…read more(a man and a woman). My friend and I ran out of gas and 3 employees came out to help push the car and helped us pump the gas. They didn't have to do that but they saw we needed help and came to the rescue so thank you so much for those great employees!

Went in looking for a u joint, couldn't find the right size so I brought the whole shaft in there…read moreand Oscar and Justin are the SHIT they couldn't identify the right size either so instead of letting me sit there with. Thumb up my ass. They handled my shit perfectly and took my u joint out and found me the right size. Would buy more parts from these guys.

Went to Peoria location they didn't cover our window regulator bad customer services and we had to…read morecall the district manager and did a complain. Then we went to this location they were helpful, and they say we have a life warranty on the regulator, they say they don't know why Peoria store should of swap for us but they didn't. This place is amazing their customer services is always excellent when I come and when I call their always helpful getting parts or anything you need for your car and they can always recommend stuff for your car. Anything you need for car parts come here highly recommended.

Great service. They put a flow master on my 2020 Tundra and the quality great and most of all the…read morePrice was only 350. Anywhere else would be 1K plus.

Couches are NASTY, I went to another store to sit down and wait. The owners and workers are…read moreabsolutely disgusting and smell so bad. The whole place looks so gross and yes I know it's an auto shop but god damn grab a broom!! Baby oil next to a 50 year old microwave?? Put some of your income into the office and make it feel comfortable! I won't be going back, the work is sketchy and side work, not corporate. I wouldn't be surprised if a rat was in that microwave. So gross and nasty in there.