I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

Went in to get a new battery and Juan assisted me you can tell he was very knowledgeable, friendly…read moreand just went above and beyond to make the transaction smooth. I highly recommend going in to AutoZone and asking for Juan!! Thanks again

My daughter purchased a auto battery today and was told by a female manager supposedly by the name…read more"Rihanna" , to bring back the battery once my daughter is finished installing the new one. I then tell my daughter that they should offer the installation service there and they can keep the old battery and dispose of it. I called the store and I asked if they still offer that service and the gentleman said yes they do and to ask for him once my daughter is at the store. My daughter arrives at the store and immediately starts to get lectured by the manager on why my daughter didn't ask for the service and that it's not her job to read peoples minds. We called to talk to the manager and tells my wife that I was rude when I called. She never gave us her name so then I called to get her name a female employee picked up and asked her for her managers name and put me on hold and call went straight to her manager. I asked her for her name and told me "Rihanna" which I doubt is her name and asked her if she was the manager that was lecturing my daughter and was left on the phone with silence, no response from the manager. We took it to corporate and they will be checking cameras and Audio from their regional manager. STAY AWAY FROM THIS STORE IF YOU DO NOT WANT TO DEAL WITH THE FEMALE MANAGER WITH TATTOOS ON HER ARM AND ACCENT. SHE IS EXTREMELY RUDE AND UNPROFESSIONAL. Everyone else there was professional who I spoke to. Going to be switching to O'Reilly. Last time at auto zone.

Would not recommend calling, two days in a row was put on hold for over ten minutes. Stopping in…read moremight be better but good luck.

I was in there a few days ago I was waiting in line it was busy but I was patient the employee…read morenamed Jorge seemed to already be tensed he was throwing stuff down and snapping at his employees I got to him and he was all angry and I was telling him my year make and model and he gose "you know what I don't have time for this someone else can help you I worked to much today" he walks away and calls somone on his cell phone and was ignoring me I was about to just leave and then dawn helped me find my parts she had found them all and I spent a good 600$ there I thought it was really un professional of Jorge to snap at his employees and coustmers iv come in many times never had this issue usually dawn and christa help me and do an amazing job I prefer this store but if that Jorge guy keeps acting the way he dose I won't come back and I feel bad for the employees that have to deal with his anger issues other than that this store is amazing and the women here are very knowledgeable props on them for the 4 stars

There are Autozones and there are Autozones!!! The lady who helped us with the broken arm ordered…read moreour part for same day delivery and it came in. Erica is amazing!!!! Even though this is not the closest Autozone, she has my biz!!!

This was the second location I had attempted to find an engine coil for my 2008 Sienna late last…read moreSunday night. I called first before driving out of my way. Alyssa was helpful by looking up the part # I provided her, then physically checking the shelf. Once I arrived, I provided the part # I had to Shane who compared it to his system and found I had the incorrect part # for my vehicle. He produced the correct part and offered me a couple of options. Needless to say, I was relieved to avert the disaster of returning home to my waiting brother and presenting him the wrong part! I was able to drive to work the next morning. Both Alyssa and Shane were helpful, friendly and caring. I'm one happy customer!

We are traveling in our Airstream and are having issues with our converter. We stopped at…read moreInterstate Battery first to check the batteries. Joseph came out to our trailer to test the batteries and helped us pick new ones since ours were near the end of their life. Thank you Joseph!!

My Phillip Stein watch was running slow so I took it in for a new battery. After fiddling around…read morewith my watch for 20 minutes the clerk said I don't know what the problem is and that in put in a new battery but now it will not work at all. Keep in mind that my watch was running but just slow. He advised I take it to a watch repair. I did and explained what happened. She said that the clerk at the battery store may have touched a wire that he shouldn't have. She tried to fix the watch but couldn't and would have to send the watch to be repaired and it was going to cost $350.00. The clerk at the battery store broke my watch and I get to pay to undo the damage. My advice is if you have a inexpensive watch that can be easily replaced then knock your socks off. But if you have an expensive watch you should avoid this store like the plague. I am so disappointed with this store that I wish I could give it zero stars.

We are wintering here in El Mirage AZ for a few months and decided to bring our beautiful Bentley…read moreGTC. When the battery light came on we knew it was time for immediate action. (Bentley service in Scottsdale was unable to accommodate us without an appointment.) Called many shops only to be told they do not have the two different types of batteries that the fussy Bentley required. That changed when we called O'Reilly on W. Waddell Road in Surprise, AZ. and spoke with Desiree. This extremely talented and informed employee knew exactly how to get us into her store. She's professional and very well versed in anything automotive. Needless to say Bentley's are notorious for being extremely difficult to work on and that includes battery removal and installation. While Desiree had never worked on a Bentley before she was up to the task and jumped right in. She downloaded instructional videos for assistance, she never became frustrated she just kept going strong until it was complete. There are no words to describe our gratitude. Thank you so much for getting our Bentley back on the road.

Customers are not priority at this location, a few older men and a younger boy who all seem to have…read moreno drive or just treat this job as if side work, every time I walk in there's at least 3 cashiers and you still have to wait about 5 minutes to get checked out. They ALWAYS claim that the rotors are not able to be cut because it's too much labor them.. Younger boy has to ask his manager who's leaning on the counter if he's willing to cut the rotors same day or not but in the beginning weren't cuttable, I started having second thought about oreilly in general til I tried BELL & DYSART & they never denied a single rotor (I have the width tool I wouldn't take it if it's been cut already )

Went in looking for a u joint, couldn't find the right size so I brought the whole shaft in there…read moreand Oscar and Justin are the SHIT they couldn't identify the right size either so instead of letting me sit there with. Thumb up my ass. They handled my shit perfectly and took my u joint out and found me the right size. Would buy more parts from these guys.

Went to Peoria location they didn't cover our window regulator bad customer services and we had to…read morecall the district manager and did a complain. Then we went to this location they were helpful, and they say we have a life warranty on the regulator, they say they don't know why Peoria store should of swap for us but they didn't. This place is amazing their customer services is always excellent when I come and when I call their always helpful getting parts or anything you need for your car and they can always recommend stuff for your car. Anything you need for car parts come here highly recommended.