1. Carquest Auto Parts

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Surprise, AZ

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Carquest Auto Parts

5.0 (1 review)
Closed • 7:30 am - 7:00 pm

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8 years ago

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O'Reilly Auto Parts

O'Reilly Auto Parts

(17 reviews)

We are wintering here in El Mirage AZ for a few months and decided to bring our beautiful Bentley…read moreGTC. When the battery light came on we knew it was time for immediate action. (Bentley service in Scottsdale was unable to accommodate us without an appointment.) Called many shops only to be told they do not have the two different types of batteries that the fussy Bentley required. That changed when we called O'Reilly on W. Waddell Road in Surprise, AZ. and spoke with Desiree. This extremely talented and informed employee knew exactly how to get us into her store. She's professional and very well versed in anything automotive. Needless to say Bentley's are notorious for being extremely difficult to work on and that includes battery removal and installation. While Desiree had never worked on a Bentley before she was up to the task and jumped right in. She downloaded instructional videos for assistance, she never became frustrated she just kept going strong until it was complete. There are no words to describe our gratitude. Thank you so much for getting our Bentley back on the road.

Customers are not priority at this location, a few older men and a younger boy who all seem to have…read moreno drive or just treat this job as if side work, every time I walk in there's at least 3 cashiers and you still have to wait about 5 minutes to get checked out. They ALWAYS claim that the rotors are not able to be cut because it's too much labor them.. Younger boy has to ask his manager who's leaning on the counter if he's willing to cut the rotors same day or not but in the beginning weren't cuttable, I started having second thought about oreilly in general til I tried BELL & DYSART & they never denied a single rotor (I have the width tool I wouldn't take it if it's been cut already )

Carquest Auto Parts - autopartssupplies - Updated October 2026

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