This little shop in Tollison is a great place to get just about anything fixed on your car. Joe and…read morehis team treated us like family every time we went. They have done exhaust work to replacing an engine for me. This shop is my go to when the job is too much for me or I don't have time. Joe will give you his honest opinion what's needed and not try to upsell you. My family has always had great service from B&M muffler! His prices are honest too.

The staff was patient and kept nd. Mari was very pleasant to talk to about my invoice. And Joe was…read morevery completely through on fixing my car and checking for other issues, I am planning on using the company for years to come

Nicole and Blake provide OUTSTANDING service. I brought in my 2000 Toyota 4RNR needing two cat…read morereplacements and possible exhaust corrections. Scheduling with Nicole was a breeze and very flexible. She kept me up to date on the progress of the job. Blake diagnosed the rig issues and explained the best course of correction. He took my vehicle in on the time promised and completed all repairs in a timely manner. Very fair competitive pricing. Glad I've found my go-to for everyday and custom exhaust work. Will use again for work on my 73 square body. Highly recommend.

Let me start by saying, very satisfied with the services I received from this place. Justin was…read moreoutstanding and accommodating. Honestly I don't think these guys advertise, but they should. Their work ethic and professionalism is profound. Took my baby in because I need to scale down the noise. Scheduling: Justin was able to get me in same day and finish the next day with a couple mufflers. Wow sounds great. Price: wow great deal and very reasonable. Going to recommend my car club over for dodges. Quality: outstanding and gave me multiple options. Great business all around. Fully recommend.

I brought my vehicle here based on the name and the positive ratings, expecting a more family…read moreoriented and transparent experience. Unfortunately, my experience did not reflect that. I was verbally told that metal shavings were present inside the rear differential and that the entire differential assembly needed replacement. I was quoted approximately $3,600 for the repair. When I requested written clarification regarding how this diagnosis was made, including whether the differential was drained or opened, the condition of the fluid, whether photos were taken, and what specific testing procedures were used, no documentation was provided to support the claim. I then obtained a second opinion from another licensed mechanic. The vehicle was properly lifted, road tested, and inspected, and the rear differential was not identified as the source of the issue. The concern was resolved without replacing the differential. My mechanic also contacted this shop directly to ask about the basis for their diagnosis and did not receive any clear explanation. It is not possible to visually confirm internal metal shavings inside a sealed differential without draining the fluid or opening the case. No such procedure was documented on my repair order. Based on my experience, this did not feel like a transparent or customer focused shop. I strongly encourage customers to request written proof and seek a second opinion before authorizing major repairs.

Champs Family Auto went through my 1997 RV, and I couldn't be happier with the service. It's…read moreextremely difficult to find anyone who is both willing and capable of working on an older RV correctly. Everywhere else I've gone, I've been charged ridiculous hourly rates while the mechanics tried to figure out what they were doing. These guys were completely different. They were professional, knew exactly what needed to be fixed, and completed the work correctly the same day. They're also very reasonably priced. I now trust Champs Family Auto to work on any of my vehicles or RVs. If you're looking for knowledgeable, honest, and professional mechanics, I highly recommend them.

My engine blew up on my 2014 Suburban, and knew I could not afford a new one, so I started looking…read moreup Junck yards, and found GLENDALE AUTO WRECKING at 6430 W. Orangewood Avenue, Glendale, Az. I spoke with a person by the name of Dando, which was very polite, once I paid for my engine, I'm told my mechanic would not get it till the following Monday, in which I was not happy about, cause when you pay $2,300.00 for something, you expect it right there and then, so I explained that I was an Independent Care Taker with one of my clients having Seizures and that I would need to file a complaint with corporate Office, unbeknown to me, they went ahead and pulled it, sent it to my mechanic on that Friday, so my vehicle sat all weekend till the following Monday when I called and spoke with a Raul that had knowledge of this situation, but neither Glendale Auto Wrecking or my mechanic gave me a call to let me know it was there. Ohhhh and by the way, because we had to walk to Walmart, my client had a dang seizure that caused him to get treatment there and taken to the hospital, lack of communication is there biggest down fall. After my conversation with Raul, he tells me, aren't you going to say thank you and your sorry! Ughhhhhhh! you all lacked communication, but nice guys.

I stopped by about 4 months ago they told me they had the part for a 2008 Chevy they gave me 2005…read moreChevy part and told me it's no different. I thought about giving them another try and I guess they don't let anyone back there no more, they were also rude about it. Needs better customer service.

Our car's air conditioning gave up the ghost one hot Wednesday afternoon. Checking online for…read morelocal repair shops the reviews of Wilhelm instilled confindence. We call and made an appointment to bring our car the next day. The folks at Wilhelm did a quick examination and brought us the bad or badder news. We had two quotes; one at $1900 and one at $1600. The difference being off brand components. Our service tech did give us a moment and we chose the lesser cost option. They told us that our car could be ready by 4pm that afternoon and they offered to take us home and pick us up when the car was ready. We really appreciated their offer (we live about 18 miles outside of Surprise). Their driver was friendly coming and going. The service was prompt; however as we drove off our engine and transmission were lurching. We made one stop and decided to immediately bring back our car back to the shop. The quickly took it back and we waited. They said they needed to drive it for about 10 miles to reset the computer engine system because it was self adjusting. We waited another 20 minutes and our car was ready again. We got in drove off and all seems good. In summary, Wilhelm Automotive was courteous, efficient, and responsive. Staff was all very friendly and we will bring back our car if we have other service needs. We did get a "free" sunscreen. My wife and I laugh and call it our $1600 sun shade.

Made an appointment for 8:00 am Monday Aug 10. Arrived at Wilhelm Auto in Surprise Arizona at 7:45…read more When I arrived at Wilhelm Auto was told that they wouldn't be talking my car at 8:00. Person behind the counter told me " My employees don't start until 8:30" Why do you have appointments before 8:30 if you have nobody working. VERY UNPROFESSIONAL. Dennis McNeil

Honest shop and kind workers, took my car in because I thought I was having issues with the…read moreexhaust, turns out it wasn't the exhaust and they checked it out for free and told me nothing was wrong, found out what the issue was and recommended some spots on where to take to it so they would be able to fix the actual issue it had

Shop is very clean service people are nice went in to fix my high performance sports car .read more

5-Star Service! Customer service was excellent from start to…read morefinish. The entire process was quick and efficient. Jaime made the buying experience easy and clearly explained all my options. When I dropped off my vehicle, the lead installer, Javier, took the time to walk me through the work he'd be doing. He worked quickly and carefully, and even wiped the vehicle down afterward to make sure there were no fingerprints. Truly top-notch service! Highly recommend!

Solid work. And really quick. Makes it easy to fit it in to a working schedule for those of us who…read moreare busy.

Respectful, patient and efficient. They were able to have my car diagnosed, fixed, tested and ready…read morein one day for multiple services. Any additional problems that were found were explained to me clearly. The price paid was reasonable for the services done. Will absolutely be returning

Update to my previous post about the Jeep I replaced the…read morecatalytic converter myself. I put new spark plugs in it just for the fun of it. I did not change the oil nor did I change the battery. I passed my emissions test at a minimum cost plus my labor.