I've used Justin twice now and I'd give him even more stars if Yelp would let me. The first time he came out I'd had the job quoted by two people and he was significantly cheaper. He's a real professional, explained all of my options, and got the work done quickly. Super nice guy that I'll absolutely call again the next time I need a plumber. read more

Never wrote a review before but have to say JCA plumbing saved the day after 3 plumbers said I would have to replace 60's shower knobs with new system meaning tear down wall etc JCA was able to replace old system saving me at least $1000 very grateful read more

Justin came on time, made solid recommendations, and was up-front about all costs involved. Our bathtub leaked through our ceiling, and he was there the next morning, on time and with an awesome attitude. He promised to come back if we had any issue at all with his work, but he thoroughly tested everything. A fair, knowledgeable guy we'd recommend to anyone with a plumbing or heating problem. read more

Incredibly quick turn around time - within 24 hrs of calling them, we had a brand new beautifully installed faucet! Easy to communicate with, super courteous and professional. Thanks!! read more

My experience with Justin was perfect. I called him about a plumbing issue, and we set up an appointment for the same day, on a Saturday when I had trouble finding any plumbers at all. He arrived within the timeframe advertised (even earlier), and went straight to work. It took him about 5-10 minutes to diagnose a hardware issue I failed to see myself. From there, he finished off the job very quickly. Justin is friendly, no BS, very professional and seems to know exactly what he is doing. Highly recommended! read more

To put it simply, I've never had a better experience in any kind of service industry. Long story short, my toilet was leaking pretty badly from its back pipe. I attempted to fix it, only to learn that whoever did work before on this did a shoddy job, cutting the pipe too short as well as ignoring the rotted out rubber ring. Fixing this was beyond my capabilities so I called the closest plumber to my vicinity, JCA Mechanical. A mere 3 hours after the call, on a Saturday mind you (so quick!), Justin shows up, super friendly guy. Spotted the problem instantly and quickly knew the perfect fix to my toilet. I've had past experiences with shady service companies, but Justin was completely honest and professional. They were also super reasonable on prices as you all know, these jobs can get out of hand when it comes to costs, but not with Justin and JCA. Again, super honest, incredibly friendly and professional, well skilled, and just an all in all a great experience. Lucky for me the best plumbing company in New York happens to be the closest. read more

Justin is great. Always shows up when he says he will and gets everything done in a timely fashion and on budget.

I have called numerous plumbers to fix my hot water pressure because it was very low, but all them said they couldn't find what was wrong or they didn't know how to fix it. Then i continued to call people and I came across JCA, Justin and his crew were very sweet and intelligent, they also worked very quick!! They came a couple hours after I called which was amazing since it's been a couple of days that it hasn't worked and no other plumbing company could fix it. They fixed the problem and it works like new again! I couldn't be happier with this company! I will defiantly be using them again! By the way... the price was very affordable compared to other companies I called!! read more

The sink in my bathroom has been draining very slowly for about a week and finally last night when the drain stopped draining at all I tried to plunge it. That didn't go so well and the pipe finally gave out, flooding under my sink and all over the bathroom floor. Called JCA today around 8pm after reading all the positive yelp reviews. Justin came over about 30 minutes later, took a look at the pipe and explained that he would have to get the parts to replace the whole pipe and snake it. Came back about 45 minutes later with the parts and now my sink is running flawlessly! He also gave me some advice about the shower that's been acting up and explained how we could try fixing it ourselves or what he would have to do if we called him in and how much it would cost. All in all it was very painless and quick, he was very knowledgeable and nice and cleaned everything up after he was done, saying to call him back if we had any problems with the sink within a month and he would come fix it for free. Definitely recommending JCA to anyone with plumbing issues and requesting that my landlord use them in the future if we have any problems. Thanks, Justin! read more

Had a problem with a clogged toilet and needed someone to come ASAP to fix before things got... um... ugly. Justin asked for some photos and was at my door about 20 minutes later (and I called close to 10pm). Fixed the problem in under 20 minutes. Couldn't have been nicer and his rate was great. Will definitely call again if needed! read more

Could not have had a better experience with this company. I had been putting off calling the plumber because, you know, it always feels like a big project. But Jason showed up same day and was in and out in probably 20-30 minutes. Very courteous, totally painless, and very friendly. Now, I'm not looking to have any plumbing emergencies in the future. But if I do? I wouldn't hesitate to use this company again. read more

Great service. We found a leak under our sink on Saturday night and didn't want to wait for Monday when our regular plumber would be back so we called JCA on Sunday morning. They said they would be by us by 11, then called to see if they could come over earlier. They diagnosed the problem, quoted us a fee, went to pick up the supplies and took care of the problem in less than 90 minutes. The fee he charged was reasonable and was less, I think, than what our regular plumber would have charged for none emergency service. We will probably use JCA on a regular basis now. read more

Welcome my fellow Yelp readers. Congratulations to me, this is my first Yelp review (as if that really matters!). Anyhow...on with it. I live with my very special girlfriend, and neither of us really have any grasp on being a responsible homeowner (as per evidence of my own home debacle that ended in some sort of foreclosed disaster). Well, to make this long story short...we had a ton of plumbing issues centering around our clogged kitchen sink (to go along with roofing and electrical issues...but...let that be my second and third review). I was feeling like a seasick sailor listening to Lulu nag for the eighteenth straight week...so, I did what any clueless and hapless (desperate fits too) boyfriend would do...I pulled up Yelp and scanned reviews for plumbers. Only one really jumped out to me. So, I did what all desperate, hapless and clueless boyfriends do...I started negotiating (she would say begging) over the idea of calling up the plumber that I found. Her countered argument centered around competitive cost. Sure, she brings a valid component to this equation...but I wanted top end results...sooner, rather than later. Earlier in the day, she feebly attempted to initiate a cheap and convenient solution...to our problem (yes, her problems are my problems). Any one way tickets to Siberia here? Please? So, in her glorious brilliance, she went to Home Depot. Yup, that's her solution...a corporation! Where did that get her (us)? It got us a slew of harassing phone calls from some corporate office in Colorado in regards to a complete bathroom renovation. Have I mentioned how it's just a clogged kitchen sink that spawned this entire expedition? With a couple of minor peripheral issues. No, no and no thank you Home Depot. So, she gives into my suggestion...and we call JCA. Justin answers. He's straight forward and no nonsense with his responses on the phone. Lulu has plenty of things to ask/say as she usually does. "Well, I don't know...I want more time with more people to interview" (interrogate is more like it). One thing leads to another, and she sets up an appointment with Justin...which turns out into two appointments for Justin. The second appointment being Lulu's sister. I am at work on Saturday, so I am a bit out of the loop during all this...I come to find out that Justin arrives promptly (as he predicted) and is ushered off to the sister's home. He does his thing there...and by the end...the sister absolutely loves having Justin there for her plumbing issues. He fixes exactly what she wants. A bit of background info: This family complains and second guesses everything that involves money. As they should since it's theirs. They are experts at finding faults and arguing/haggling costs. Now, I get off of work and wrap up my Saturday chores. I call...and hear that everything is copacetic at the sister's and Justin is over doing his thing at our home. Great. I pick up some pizza and head home. I get home to find a frantic Lulu. Why you ask? She's panicking over the cost. Neither of us have too much money at our disposal (and unfortunately she likes to blame me for that). I assure her that the job is getting done by a competent individual with the wherewithal to finish the entire job with the utmost care and respect. What happened next? Exactly that. Justin has done great, and I am happy that we found him. Now, what I need to do I find a little positivity and luck...because Lulu is obnoxiously angry at me inspite of getting the job done with Justin. But, hey...it all works fine. Now, I need to win the lotto just to get a smile and some kind words from Lulu. Wish me luck. read more

Hi I have to echo the high marks for justin. He came exactly when he said he would. I thought everything was priced fairly. I ended up having a larger issue (broken pipes) that he fixed in the spot. After 13 years in New York I think I've finally found my go to plumber! read more

I must share I had an amazing experience with Justin from jca last weekend it was a Sunday and my heat was not working so I thaught it was my hot water heater but Justin came within the hour! and was soo honest with me he changed 1 simple part and my heat worked fine the job ended up being a quarter the price I expected and it's not every day you get a business that's so honest, fair, and quick to respond like that ..thank you jca!!! read more

Came quick, fixed my problem at a reasonable cost (as far as I know), and even fixed the clog in my sink at no charge (took him a few minutes). Thanks Justin! read more

AWESOME WORK! Justin is great and respectful. Communication was easy, work was impeccable and clean. Great to have this quality and from a neighborhood service provider. Highly recommend! read more

Had an issue with my toilet and made an appointment with Justin. On the day of, Justin kept me posted on his arrival time. He checked out my toilet's situation and got it repaired in under 25 minutes. Courteous, professional, no BS, and a reasonable rate, too. Call Justin! read more

Very professional recommend to anyone who needs a Plummer Justin came in fixed my boiler very professional !!!!

I wanted to share a pleasant experience I had with JCA Mechanical Plumbing, as people tend to only share their horror stories. I had called JCA for a plumbing issue I was having in my NYC apt. They were able to give me an appointment for the same day, early afternoon. Justin asked I text him a picture of the sink and plumbing underneath so he would be better prepared when he arrived. Justin texted me throughout the morning to let me know if he would be on schedule for our appointment. I mean, who does that. Once at the apartment, Justin fixed the problem in 10 minutes. Justin was courteous, professional, pleasant and I definitely recommend their services. Ask for Justin! read more

I needed a plumber fast for an overflowing toilet. On the weekend. The positive reviews led me to call JCA and leave a message. Justin returned the call promptly and came right over. Now when was the last time a plumber made a rush housecall . . . on the weekend? Justin is sweet as pie, well-spoken, and personable . . . all the way to the bank! The repairs, for which he ran out to a local hardware store a couple of times, became increasingly more expensive as the afternoon wore on. Apparently, the tank was unusually long and the longer cord would not flush the toilet on first flush. Who knew? This had never been a problem before. Finally, after the interior of the tank was completely replaced and the toilet was working in a half-assed way -- you had to hold the handle down for a couple of minutes to get the toilet to flush -- I paid in cash and Justin left. A week or so later, the toilet would not flush nohow, no matter how many minutes passed. Again a phone-call to JCA . . . and another . . . and another. Never heard back from Justin again. Don't count on this company to stand by their repairs and be very suspicious about a repair that involves extensive and costly work. read more

Do Not Use. I called to have him clear a clogged sink and he quoted me $275. complete scam. I found another plumber who did a good job for $85. read more

JCA/Justin fixed a big leak problem in our house (Rego Park) today, did a terrific job, even did some extra stuff (which was greatly appreciated), very personable and professional. 4 instead of 5 stars for the price, which was a bit higher than I had estimated, but in my experience that is an inescapable fact of life when fixing a leaky house in NYC. Highly recommended, I'd call him again, absolutely. read more

We were so pleasantly surprised. Usually, a visi by a plumber is followed by a bill in the undreds of dollars and work that might not be needed. Instead, it was like a visit from your relative who tells you what is wrong with your plubming, but is not in it to make himself rich. Erich was very professional and very honest. We wholeheartedly recommend them! read more

Called this company because of the many positive reviews on yelp but am very disappointment with the service. When I spoke with Justin over the phone he seamed very pleasant, I informed him the pilot light from the boiler would not stay on and he quoted me a price. Because I couldn't be at home at the time of service I made him aware I would leave everything ready. When I got home, I was informed the person that had come was very condescending and before coming into my home he reiterated if I had left the money. For someone who is very demanding I would assume he would carry his own tools, right? But that wasn't the case. He not only borrowed my flashlight but also left with it. It is almost a month later and I am still experiencing the same problem. I reached out to Justin and now he states it's another problem. I called in two real companies to come and see my boiler and both coincided that it was a more serious matter, something that wasn't even brought to my attention by Justin. Would not recommend at all. read more

My elderly parents had a heating issue in their house. They informed me that it would be $125.00 to evaluate situation which I agreed to and then charged me an additional $125 while they were there for what he thought might correct the situation. No parts were replaced or anything else done. This did not fix the issue. He informed me that he was trouble-shooting which I understood but at the same time I did not pay this amount for troubleshooting without a solution. He did not come back and did not return my phone calls. Would anyone be content with someone charging you $250.00 dollars cash if you didn't get anything for it? I think not.An analogy: I think if Justin took his car to a mechanic and had to pay $125. for a consultation and then another $125 for fixing the problem and then his car was not fixed he might be upset also. Especially if the process took less than 15 minutes. I don't think this was the right thing to do. I payed because I wanted the issue fixed not for troubleshooting. No ethics , no morals. Shame on you! read more

I don't usually believe in five star reviews, because five stars means flawless. But there is no other word for the work Justin did in my bathroom today. I had two problems: a clogged tub drain and a running bathroom sink, neither of which I could have fixed myself. The sink was probably 1,000 years old, a piece of cast iron work that was sorely in need of replacement. I was stressed with the problem to begin with--who isn't stressed out with a plumbing problem?--but Justin could not have made it any easier. He took me to the hardware store, explained what I needed to buy and why I needed it, made suggestions when I had no idea what I was looking at, and then came back and fixed everything in two hours. It was ridiculous. There is no other word for it. It doesn't hurt that he's a great guy and easy to get along with. His attitude was the best part: he's calm and reassuring when you're worried about a serious problem. And that is tremendously important. These guys are the best. Highly recommended. read more