Based on the reviews here on yelp, i hired justin to clean the huge variety of windows on my little house in the woods. Upon making the appointment, he was accommodating and we even rescheduled easily for threat of wind and rain. Justin arrived on time, got right to work wasting no time! He was thorough, professional, and most of all ... He left me with windows i could never do as well myself! Totally happy here, read more

My wife and I had Justin and his team clean our windows and they did a fabulous job very professional. I highly recommend them. They cleaned the windows far better than I could even do it and we hadn't cleaned them in years. Thank you Justin. We will definitely be using you again and highly recommend you to all thank you . It's amazing what clean windows will do for you . They went far and beyond what I was anticipating! They happily changed two lightbulbs that were high up for me outside on my request! read more

Loved the quick response and communication. Was a bit pricy compared to last cleaner, but no streaks and I think they did a good job. I Also appreciated how the boss was the only one inside my house, that was considerate. read more

Absolutely the best and I mean the best window cleaners anywhere !!!! Called Justin with a very short window of time to get our home windows clean before the photographers come and take pictures of the house before it hits the market ! Not only did he get back to me right away he was very understanding in the "Last minute panic " in my voice and text messages . Justin and his son came and did a fantastic job ! They were punctual and very friendly. I highly recommend JC Window Cleaning ! My windows and screens look brand new ! Thank you Justin and Zephyr!!!!! read more

Very sad to write this review after years of only utilizing JC's services. Made an appointment a few weeks ago and they rescheduled the day before. We were happy to be a little flexible and rescheduled. On the day of our appointment they claimed they showed but that nobody was home so they left. Our son-in-law was next door and was waiting. They either never showed or showed and immediately left. No call, no text, nothing. I had to contact them to see why they didn't arrive. They then claimed they had erased all their texts and didn't have our number. What??? This is after years of service. Knowing that there has never been an issue with us paying. I had a $475.00 check waiting for them. Again if they do this to their loyal customers how will they treat a new one. read more

I called JC on the referral of Joe's Window Cleaning (Joe's did an amazing job on our house. I would have used Joe's again, but we had a short-turn request due to an invasion of family) and they couldn't do the job in time. Justin said he'd match Joe's pricing and would be here at 10:30 am, and I gave him detailed instructions on how to get to our house. He was late. At 11:40 I again, checked the front, and no one was here. I noticed that I had a missed call from a minute before -- but no message. (We live in an area without cell phone coverage - sometimes calls go direct to VM). I called back immediately, from the deck, and he didn't answer. I left a VM and gave him my office number, just in case. Then I walked immediately to the front and looked outside, and saw his truck int he driveway. I glanced at the front porch. He was looking at me with his arms out with an exasperated expression. I opened the door and said "HI". He was noticably angry, stating that he had been calling and my voicemail was full. He also said he'd been standing there, ringing and knocking for a "long time." (BTW -- I later asked my landlord, who was on the roof doing wood repair if he'd been out there long. He laughed and said, "The guy just got here... he wasn't even out there for two minutes. I told him you were home and might be on the phone.") His reaction really stumped me. I apologized to him, pointing to where I was standing the whole time (30 feet from the door he was at) and said that I'd been waiting for him since 10:30. He said he wanted to look at the job. I led him through the house, showing him the windows Joe had done. In essence, he told me he'd do less work and charge me $55 more. I was a little surprised by that, and said, "Oh, I thought we agreed you'd match Joe's pricing" with the potential for a $20-25 difference, depending. He said "To be honest, Joe said he'd charge you a LOT more to do this work next time." This was weird, because Joe himself gave me the on-site estimate, and did not express that it would be more next time. Well -- Justin was rude, edgy and impatient, and I don't know if it was because he was already running late, got lost on the way, or what. I think I was shocked, so I paused, to consider what to do -- I had my entire family coming in 2 days and wanted the windows cleaned, but I didn't really like his attitude or his approach. I had said okay to his $30 up charge but was trying to figure out if I was willing to pay an additional $25 for him to clean a little bay window we had on the 2nd floor, and wondering how I'd get to it to clean it if I didn't. have him do it. I swear, I hadn't been silent more than 10 seconds when he said something like this: "Obviously we can't come to agreement here and I don't want to waste my time. This is a lot of work and if you're not willing to pay for it, I am leaving" I said "Hey, I live here. I know this is a lot of work. I'm just figuring out how i want to approach the little window." Well -- Justin had already made up his mind - he didn't want the job. He literally stormed out the door and downstairs without another word. I was totally shocked at this point. I said, "So without even waiting for a response, you're just going to leave?" He said "YEP" and drove away. My landlord was as appalled as I was, having witnessed this exchange. It was really unbelievable. So yeah. Not a good experience at all, and I would **NEVER** refer anyone to them after this. _________ In response to Justin's feedback below - I just want to say that my initial review was 100% truthful. There are no lies or fabrications, and my landlord was there to witness what transpired. As a small business owner myself, I'm not out to hurt or troll anyone. I just feel like people need to be aware of what transpired with me so they can juxtapose this against other reviews. This is just one review of many - so how can it hurt him if it's an isolated incident? In the end, I just wish he'd own up to his behavior! An apology can go a long way to restoring trust and relationship, and I have nothing to apologize for. :( read more

Justin and his crew did an excellent job on the many, many very dirty windows on our house. We can clean the inside, but the outside is just too much. Justin was running late today, but kept us informed as to his schedule and showed up at the revised time. They worked fast and the windows look great. The price was right in line with quotes we received from others. Could not be happier! read more

Showed up 30 min late. My toddler was taking a nap and so I wanted my dog to greet first to avoid barking and waking her up. My dog is very friendly as I let them know before he approached. One of the workers was friendly and ok with it. The owner steps out of truck and rudely tells me I need to put my dog away! I let him know I will no longer be needing their services as that isn't going to happen. He proceeded to leave and screech out the driveway. Don't waste your time! And if you have dogs, a hard pass. Zero stars! read more

Justin was responsive and a great communicator. His estimate was spot on, and he made the process seamless. He and his crew arrived right on time, and worked hard on my filthy windows and gutters! Now they shine!! I'm so impressed with his professionalism and the quality of the work. I will definitely call them again! Thanks, Justin! read more

Another stellar job done by Justin and his crew! Thanks for cleaning out my gutters on such a short notice! You guys rock!

JC has been doing my windows for years in both Santa Cruz and Los Gatos. He does excellent work, it's like walking into a new home when he is done the windows and sills are so clean. He has always been prompt for the appointments and you can tell he really cares about the quality of his work. read more

Justin has ben cleaning my windows for 3 or 4 years now, he does a great job, I especially like that he cleans the sills as well. He is always professional, prompt and respectful of my home and belongings. When he is done everything is right back where it was and the windows are spotless. read more

Thanks to Justin and crew for doing such a great job on cleaning our windows and doors. They were responsive, efficient and did a fantastic job. I will be using them on all my future window cleaning needs! read more

Justin climbs like the Amazing Spiderman to reach the skylights. He is professional and easy to deal with. He returns calls promptly, charges fairly, and stands behind his work. He did an excellent job washing our windows, even our hard-to-reach solarium. He has cleaned our windows the last three times. I recommend JC Window Cleaning for a first-rate job. read more

We've never had our windows professionally cleaned before, and cannot believe what a difference it makes! The whole house looks cleaner and brighter, and the cost was surprisingly affordable. We have an older house with lots of windows and French doors with small panes of glass. Justin arrived on time and began working immediately. He meticulously cleaned each and every pane, but worked very quickly, finishing the whole house in less than 2 hours. He was friendly, polite, neat, and quiet. Worth every star. read more

I highly recommend Justin from JC Window Cleaning & Gutter Cleaning. Justin really helped me out when I needed it, and he did an awesome job. I was going to take photos of a house, and hired another window cleaning company to come by to clean the windows. The other company did a terrible job, and left mildew & paint on some of the deck windows. I called Justin, and explained my situation and that I was in a time crunch, and he fit me into his schedule immediately, and did an amazing job cleaning. The deck windows looked brand new, and the house windows were sparking. Not only was Justin responsible & hardworking, but he had a real heart to help me in a crucial situation. I can't thank him enough and recommend you contact him when you need to be sure the job gets done right. read more

Justin and his crew just completed what I considered to be a very difficult job cleaning the windows of my four level home. They completed it with ease in record time and my windows have never looked better! He returns calls promptly, arrived on time, was very professional to deal with and respectful of my home. I couldn't be happier and will definitely be calling him again. I highly recommend this business. read more

Justin thank you for helping me out with our home. I was very happy with your service and my windows are still sparkling. Your price was a great deal and much cheaper than other quotes I received. read more

I've used JC Window Cleaning over the past several years and wanted to take time to rate them. They do an incredible job!! They are very price competitive, believe me, I've shopped around. We have a large job that includes windows in our house, apartment and on the deck. We also had them do some powerspraying for us. We found them at least $100 less than their competitiors and they do an amazing job. I find that I can trust leaving them here when I run out during the day and they are very thorough.. I would highly recommend using JC Window cleaning and I plan to use them for many more years to come! read more

Superior service, took care of a problem while I was out of town and kept me informed. Great work for a fair price, I will definitely use them again. read more

JC came out during a gutter emergency during a storm...showed up on time and did a great job. Thanks Justin! You're great.

Justin did a fabulous job for cleaning my high windows. Thank you so much Justin!

Had my windows cleaned today and I was shocked at the difference it made! A great crew, accommodating and pleasant--in less than an hour my home was completely transformed! Highly recommend and will definitely use JC Windows again read more

I have used JC Window Cleaning for several years, and hove always gotten great service at a fair price. JC and his crew are always on time, polite, and thorough. I would recommend him to anyone with no hesitation. read more

I was referred to JC Window Cleaning by Joe at Joe's Windows and I got a call back with 15 minutes of calling and set up an appointment for the next day. Justin and his crew did an excellent job and were very responsive to our requests, I highly recommend them. read more

I have used Justin's service for the past 6 years. We have a very large home with very high windows and he always does such an outstanding job. I have recomended his service to many. My windows stay so very clean for such a long time even after rain. Always professional in every way. I highly recommend JC Window Cleaning. Very satisfied always, read more

I found Justin on Yelp and was impressed by everyone's reviews, and his website. He has come out to clean our windows on two separate occasions, and did a superb job both times. He is prompt, professional, and your windows will be SPOTLESS. It was truly amazing what a difference it made. I definitely plan on continuing to have Justin clean our windows! read more

Justin and his crew did a great job! Justin was professional and we would definitely use JC Window Cleaning again! Our windows look spotless! His estimate was spot on too. Thanks Justin! read more

Justin made an apt with me for the next day at 9:00 am. and said he would call me if he couldn't make it. The next day at 9:00, he called to say he couldn't make it. So unprofessional! I have my house up for sale and arranged everything around his appt. read more

After the last set of storms rolled through, it was obvious our gutters needed to be cleaned out. Gave them a call and they showed up to give us a quote the next day. After walking the house and seeing what was involved, he gave me a quote and said he could be there the next day. Showed up the next day and did a great job for the price quoted. Highly recommended. read more

We called JC to clean our gutters, and he responded fairly quickly. However, he had an assistant up on our roof to do the cleaning and obviously did not check his work. When I climbed up there to check, I noticed they had not cleaned the gutters at all, yet merely went through the actions. They did this job while I was away and my wife was home, and he charged $125. My wife called him and he said they would come out right away and redo the job, however, they never showed up! I checked again, and all of the same junk is still on our gutters. DO NOT TRUST OR USE THIS COMPANY! read more

Extremely unprofessional! Arrived 2 hrs early unannounced ( okay, not a huge deal). Then he left the job because of a communication problem ( that I wasn't even aware of) and he didn't tell anyone! When I called him to ask if he was coming back he was short and hung up on me. This guy is not worth giving business to. What a big waist of time. read more

JC Window Cleaning did the best job I have ever had done on my windows. They sparkled inside and out. His price was much lower than other bids we had gotten but he was professional, on time and trustworthy. read more

Justin and his crew did a fabulous job of cleaning the many windows in my house. They also cleaned the solar panels. They were quiet (I was working from home and on conference calls while they were working), neat, and courteous. Highly recommended! read more

I live in Scotts Valley so I wanted to find and support a local business and found Justin through Yelp. I originally had an appointment for gutter cleaning at 2:30p but Justin finished his prior job early and asked if he could start my job early which worked out great! Imagine if Comcast would show up early rather than keeping you hostage all day. Justin provided a quote over the phone; however, after performing the job he gave me a lower price as the gutters were not as dirty as I suspected they were (just a couple of minor clogs). He and his crew work don't mess around and work FAST! He even went out of his way and loaned me his ladder while they were on the roof......saved me a trip to the rental yard. I will use his services again. read more