Unlike the mopey charlatans at the hardware counter who hum a few bars to convince you of their…read moreknowledge of color choice (and the talent that requires) - the folks here have a convincing but quiet confidence about their abilities. Its collaborative and encouraging, but also there is a real skill and enthusiasm. I can tell there is passion here for design, color, and really the artistic element involved. Needless to say; the Farrow and Ball Showroom in Chicago is fantastic. The service is very attentive, pleasant, and warm. Everyone I've worked with here including Charles and Thomas have been great. A special mention to Valerie, who really epitomizes the tip of the spear with her whole demeanor. Bar none SUPER on point in every way. I am very impressed. The prompt call backs, remembering the sound of my voice on the phone - makes it feel more client-like and less transactional. A definite rhythm and flow that creates trust and brings me back for more of what is offered. Absolutely! Lastly, Farrow and Ball (while priced at a premium) is flat out the best paint I've seen and worked with. It's a real joy to experience and experiment with the colors and pigments offered in their lineup. Personally, I had struggled to pinpoint my personal intersection of both color and quality in a venn diagram type of fashion until Farrow and Ball. Wasting my time experimenting with Benjamin Moore's new premium century line (too flat and lacks depth), Aura Spectrum, and their traditional offerings. Along with the customary contractor paints like Glidden and Behr which comparatively are cheap, sticky, less vibrant and infused with cheap plastic fillers. Seeing the finished product in person makes an enormous impact. Overall I can't recommend this showroom and product enough. Outstanding!

Sent me old, defected paints and primers that cost an extra $6K to fix, plus more time out of the…read morehouse, and management's response has been appalling. Gave an extra star bc their color specialist was great. Highly recommend that service. As far as the paint and business practices are concerned, I would avoid this garbage.

I can't say enough wonderful things about Danny at the JC Licht Lakeview store and Nate from…read moredelivery. They turned what could have been a frustrating experience into an absolutely outstanding one. I needed a specific Zar stain and varnish for my wood front door, a product I hadn't purchased in five years. The product wasn't available online, and the manufacturer had changed the stain color I needed, 115 Modern Walnut, to Aged Bourbon. To make matters worse, all the Chicago stores listed on Zar's website indicated they couldn't get the product for a week and it's mid October and the weather is perfect now for my outdoor project. Danny at JC Licht Lakeview went above and beyond to help me track down exactly what I needed. I placed my order on Friday, and first thing Monday morning, I received a call letting me know it would be delivered that very day! Then Nate, the delivery professional, called at 11:09 a.m. to let me know he was outside. Talk about fast, reliable service and excellent communication! From Danny's outstanding customer service to Nate's prompt delivery and professional communication, the entire experience was exceptional. It's rare to find a store where the staff genuinely care about helping customers and follow through so quickly. JC Licht Lakeview, Danny, and Nate are AMAZING! I highly recommend this store to anyone looking for knowledgeable, helpful people who truly go the extra mile. I so appreciate their caring, expertise, effort, and results.... Thank you!

They mixed a custom color for me at the last moment in under 15 minutes. Life saver. Easy going and…read moreknowledgeable.

Cannot recommend this store (and Carlos) in particular enough…read more The store: clean, organized, and everything you could need for almost any painting project. Service: I've worked with Carlos on a couple projects. I usually spend some time researching beforehand, but the knowledge and recommendations provided in store have been extremely helpful. Carlos took his time talking through options and explaining the best recommendation based on my project needs. Can't express enough how refreshing it is to find high quality and friendly service in a home improvement type store. Could you go to Home Depot or a big box for paint? Sure, but there is no replacement for great service and walking away from the store feeling confident with your project. Highly highly recommend.

Richard was unbelievable. Tremendous help. Intelligent and extremely helpful , kind and patient!…read more Great place to do business.

This is a great little hardware store for those of us who live in the city. Despite it's small…read moresize, it seems to have just about everything you need in a hardware store. The people are amazingly helpful and know exactly where everything is. I'll take this place over any Home Depot, any day of the week. You feel like the people actually know what they're talking about and are anxious to help you! Miss you guys now that I'm in Cleveland!

Hardware salespeople who know their products and where they're located in the store. Key copies…read morethat actually work. And free parking, although it's a hassle to set it up the first time.

Highly recommend this Sherwin-Williams location! Their staff are very knowledgeable and helpful,…read moreand they went above and beyond to make sure I had all the right paint and tools for the job. They have a solid selection of paint grades and colors at reasonable prices. Will definitely return for future painting needs!

This particular Sherwin-Williams location is brand new and has a friendly, accommodating staff…read more They also offer free donuts every Friday and have their own parking lot for customers. In addition, this location is having a grand opening event on December 4th with BOGO free paint, free painters' pants, and a Graco spray demonstration, which is pretty neat when it comes to typical paint stores. Highly recommend Sherwin-Williams if you're looking to paint your home.

This was my first experience this week at SW. I am officially a fan! The paint is absolutely…read moreamazing (Emerald) and it has transformed my space beautifully. Most importantly rewarding was the great help I received during my 3 visits this week. Jessica and Charlie were super helpful and were very friendly and accommodating; beside the fact that there was a very rude, mouthy customer mumbling words under her lip. Some people just should not be allowed to shop-if they are going to be demanding and disrespectful. Point said! My experience with the staff and the product was exceptional. I live only a block away-and I will never buy cheap hardware store paint again. GREAT JOB Jessica and Charlie!

I've now worked with both Mario and Jack. Both of these gents operate on one level of customer…read moreservice - exceptional. They've both gone above and beyond to help me not only color match my wall paint but provide knowledge on how to best prep, speckle, and paint. Thank you for all of your help and keep up the exceptional customer service.

Friendly, knowledgeable staff. Much better than the angry trolls at Irving (mostly, Irving manager…read more& assistant are good. Tinters at Irving in particular are angry, entitled children.)

The team is great and they have everything to need to finish your painting projects. We love that…read morethey're so close to us and are helpful with all our projects.

Everyone at the store was very helpful. I was having the entire apartment painted. They took care…read moreof everything and had it all waiting for when my painter came to pick it up. I highly recommend them and Benjamin Moore paint.

I stopped in yesterday to buy a few paint samples to try out in some rooms I'm having repainted…read more They sell half-pints of paint so that worked out well. It was $6-8 per half pint so not too expensive and it's better than just hoping you'll actually like the color once it's on the wall. All the employees were very very helpful. I was in and out within 10 minutes. And I loved the colors, so now I've got a bit extra for touch-up jobs.

The entire process was done on a timely basis. The shade I ordered was ready earlier than expected…read moreand was installed within a few days based on my availability. Perfect service with nice staff!

Windy City blinds did a completely professional treatment on an enormous window in my condo…read more Everything was smooth and well done and matched my budget. It looks and functions in a great way.